Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
Visits to Cuffley Manor are warmly encouraged, offering families and potential residents the opportunity to experience the home’s welcoming environment through in-person tours. Visitors are invited to explore the facilities and meet the dedicated team, ensuring they feel confident and comfortable about their decision.
All visitors are requested to sign in at reception upon arrival, with protocols in place to maintain a safe and secure environment. For the latest information on visiting arrangements or to arrange a tour, contact the home directly.
Parking is available onsite at Cuffley Manor, shared with Cooperscroft Care Home. In the event all spaces are occupied, visitors are encouraged to speak with reception, where the team will be happy to provide guidance on alternative parking options nearby.
Cuffley Manor has a Review Score of 9.9 (9.867) out of 10, based on 74 reviews in the last 2 years. Over all time Cuffley Manor has 161 reviews.
Review from Lorraine D (Daughter of Resident) published on 9 September 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.867) out of 10 for Cuffley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 74 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 73 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.867 for Cuffley Manor is calculated as follows: ( (768 Excellents x 5) + (88 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 870 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cuffley Manor is based on 73 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 73 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jan 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2020
I am the Home Manager at Cuffley Manor and have over 15 years of experience within the Care home sector.
Although my background had always been in accountancy since leaving school, I felt there was something missing. I was first introduced to care 15 years ago, and can honestly say, I have never looked back. Since then I have progressed from Health Care Assistant to Senior Carer, Deputy Manager and for the past 8 years, have been in a General/Home Managers position.
I am very passionate about providing not only an excellent standard of care but also an environment in which Residents and the team are able to enjoy living and working in a home with a warm, friendly and fun atmosphere. I am extremely proud to be part of the TLC family.
Job Title: Care Services manager (CSM)
Joined: 2021
Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.
I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.
I was fortunate to be able to work for Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager in 2016.
I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.
Job Title: Business Development Manager
Joined: 2024
My journey began in medicine, where I earned my medical degree in 2017, and I recently completed an MBA in the UK to deepen my expertise in healthcare management and business strategy.
Over the past six years, I have worked in clinic management, marketing, and business development, with a focus on creating strategies to improve operations and enhance client experiences. Throughout my career, I’ve been driven by a deep sense of empathy and compassion, ensuring that the needs of individuals are always at the heart of every decision I make.
At Cuffley Manor Care Home, my focus is on strengthening our reputation within the community, building trust with families, and fostering a supportive environment where residents can thrive. I am committed to combining professional excellence with a personal touch to make a meaningful difference in the lives of our residents and their loved ones.
