Bourn View Care Home in Bournville opened its doors in June 2017, and it has quickly become one of the most impressive additions to Avery's repertoire of private care homes in the Midlands. They are proud to be associated with the Bournville Village Trust's care community for the elderly, and the home offers respite, residential and dementia care services.
The building stands in an elevated position and boasts stunning views...
Bourn View Care Home in Bournville opened its doors in June 2017, and it has quickly become one of the most impressive additions to Avery's repertoire of private care homes in the Midlands. They are proud to be associated with the Bournville Village Trust's care community for the elderly, and the home offers respite, residential and dementia care services.
The building stands in an elevated position and boasts stunning views of a waterfall, stream and the Bournville Village. Its sleek design features a beautiful central curved roof, floor-to-ceiling windows, and doors that open to the grounds, creating a light, sunny and connected atmosphere with the surrounding landscape.
The care home in Birmingham has beautiful atriums on each floor, and they house a bistro and bar where residents, friends and families gather. Additionally, four dining rooms and intimate lounges, styled in contemporary décor with bold splashes of colour, lead out to terraces that provide a perfect setting for a pre-dinner drink or an observation of the magnificent surroundings. The home also includes its own hair salon, café, and cinema room.
The home is open to visitors, where you can witness first-hand the beauty of Bourn View Care Home.
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Bourn View Care Home - Avery Healthcare has a Review Score of 9.7 (9.709) out of 10, based on 32 reviews in the last 2 years.
Over all time Bourn View Care Home - Avery Healthcare has 121 reviews.
Staff on reception are always welcoming and friendly. Care staff, from all units, when I have seen them while in the bistro, are friendly, always saying hello to relatives & residents from different units. When I have had any concerns, management been caring and have listened. My concerns have been...
Staff on reception are always welcoming and friendly. Care staff, from all units, when I have seen them while in the bistro, are friendly, always saying hello to relatives & residents from different units. When I have had any concerns, management been caring and have listened. My concerns have been dealt with promptly and with compassion. Catering/hospitality/laundry/house keepers are also friendly.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care.
Bourn View has given me time to recover after major surgery. All of the carers have assisted me, where necessary, with great kindness, care and compassion. I am so grateful to every one at Bourn View, but in particular the carers. Nothing is ever too much trouble to them. The fantastic meals have...
Cannot find fault, I am so grateful to all.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
Every time I have visited or telephoned I have found the staff friendly and efficient. Only too happy to be of assistance, the home is very clean and the atmosphere caring and upbeat. I have working as a senior manager at an acute hospital and only wish the NHS could aspire to the high standards at...
Every time I have visited or telephoned I have found the staff friendly and efficient. Only too happy to be of assistance, the home is very clean and the atmosphere caring and upbeat. I have working as a senior manager at an acute hospital and only wish the NHS could aspire to the high standards at Bourn View Care Home.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
The atmosphere created a family feeling and...
The atmosphere created a family feeling and makes the move from home easier to accept.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
Staff are friendly & helpful
Staff are friendly & helpful
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
Wonderful place. Staff are excellent, nothing too much trouble. Many activities to engage and motivate.
Wonderful place. Staff are excellent, nothing too much trouble. Many activities to engage and motivate.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
We were very apprehensive before dad arrived but the care & attention he has received has been faultless we could not be happier. He has made friends very quickly with other residents & staff, his mood & mobility are much improved & he has gained weight at last.
We were very apprehensive before dad arrived but the care & attention he has received has been faultless we could not be happier. He has made friends very quickly with other residents & staff, his mood & mobility are much improved & he has gained weight at last.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
Have stayed here for 4 weeks respite. It has been a wonderful experience, with many activities which I have enjoyed. Staff have been amazing, always helpful and friendly.
Have stayed here for 4 weeks respite. It has been a wonderful experience, with many activities which I have enjoyed. Staff have been amazing, always helpful and friendly.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes Client Liaison Manager.
The rooms are...
The rooms are immaculate, and Dad enjoys the food. There is always something going on for those who want to take part. Dad feels very safe + happy! We might have trouble getting him to leave.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes Client Liaison Manager.
I have found all the staff are lovely, very helpful and very friendly.
I have found all the staff are lovely, very helpful and very friendly.
Thank you for taking the time to review Bournview Care Home, we are so pleased that you have had such a positive experience. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes
Visited on 10th February - Monday. He falls a lot and his mat was not plugged in. He was served lunch in room & his chair was not adjusted so he could eat easily. In dining room, 1 lady against wall had a plate of food & was incapable of feeding herself. Food was all over her table. No one was...
Visited on 10th February - Monday. He falls a lot and his mat was not plugged in. He was served lunch in room & his chair was not adjusted so he could eat easily. In dining room, 1 lady against wall had a plate of food & was incapable of feeding herself. Food was all over her table. No one was feeding her. There seemed a staff shortage. For the feed being paid care should be better.
Thank you for your feedback. We take all concerns seriously and are committed to providing quality care for our residents. We would greatly appreciate the opportunity to discuss your concerns further and assure you that we are committed to making improvements. Please reach out to us directly at 01215 163500.
Despite a change in management over the past eighteen months, standards have been maintained in a time that...
As a family, we are 100% happy with the excellent care Dad continues to receive.
The team are 100% professional, efficient and empathetic. They have made my mum feel supported and welcome as he has moved into the Bourn View Care Home from an extended hospital stay. The team have also helped us, as a family, to manage the transition into care home living which required our...
The team are 100% professional, efficient and empathetic. They have made my mum feel supported and welcome as he has moved into the Bourn View Care Home from an extended hospital stay. The team have also helped us, as a family, to manage the transition into care home living which required our modification of approach with my mum. Thank you.
Thank you for the lovely review, your mom is an absolute pleasure to look after and has settled into life here at Bournview. She's now a huge part of the family here and has a wonderful character.
Everyone you see seems very happy, clean and well cared for. The staff are very friendly and polite.
Everyone you see seems very happy, clean and well cared for. The staff are very friendly and polite.
Thank you for taking the time to leave us your lovely review. Very much appreciated.
My sister is very happy and content and well looked after. All the staff are very good to her and her visitors.
My sister is very happy and content and well looked after. All the staff are very good to her and her visitors.
Thank you for taking the time to write your lovely review, Its a pleasure to look after your wonderful sister.
I can’t fault the care Mom has received since she has been here. The staff have the residents well being first and foremost. They truly care about the people that we as family have entrusted to their care. That is a great comfort for all concerned.
I can’t fault the care Mom has received since she has been here. The staff have the residents well being first and foremost. They truly care about the people that we as family have entrusted to their care. That is a great comfort for all concerned.
Many thanks for such a lovely review, We are so glad to hear that your experience has been so positive. We pride ourselves in offering the best possible care to our wonderful residents, looking after the whole well-being of our residents is so important to us all.
I am really pleased with the help and support my mother is given at Bourn View. The frequent activities are ideal for her, although she doesn't have to join in, she is delighted to do so. This is particularly helpful, as she has dementia and being active is so positive.
I am really pleased with the help and support my mother is given at Bourn View. The frequent activities are ideal for her, although she doesn't have to join in, she is delighted to do so. This is particularly helpful, as she has dementia and being active is so positive.
Thank you for your lovely review, our wellbeing team work hard to accommodate all of our resident's interests so that they can offer meaningful activities for them all.
The care for my sister continues to be excellent. She is very well cared for and happy here. There are always going to be some issues, but I do feel that once raised they are addressed or at least explained. I would like to see a more consistent approach to actions promised e.g. making phone calls,...
The care for my sister continues to be excellent. She is very well cared for and happy here. There are always going to be some issues, but I do feel that once raised they are addressed or at least explained. I would like to see a more consistent approach to actions promised e.g. making phone calls, cutting nails and phone calls. That said, I am very happy with the care my sister is receiving and feel the staff work hard, often going above and beyond.
Thank you for your honest review. We love looking after your wonderful sister, and strive to always provide the best possible care.
My father has been a resident for the last eleven months. In this time, I have found the care to be very good by all the staff, from housekeeping to management, the carers are excellent in carrying out their duties, they have made Dad's stay a pleasurable experience, making it a home-from-home.
My father has been a resident for the last eleven months. In this time, I have found the care to be very good by all the staff, from housekeeping to management, the carers are excellent in carrying out their duties, they have made Dad's stay a pleasurable experience, making it a home-from-home.
Thank you for taking the time to leave us a review. Your dad is a pleasure to have living with us.
The staff are extremely patient with my mum, who is not an easy resident. They are caring and try to encourage Mum to get up, eat her meals and they have one-to-one conversations with her.
The staff are extremely patient with my mum, who is not an easy resident. They are caring and try to encourage Mum to get up, eat her meals and they have one-to-one conversations with her.
Thank you for the lovely review, it's an honour to care for your mom.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
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Hello, my name is Jenna, and I am the Home Manager here at Bournview Care Home.
I have over 10 years of experience in the healthcare sector. Prior...
Hello, my name is Jenna, and I am the Home Manager here at Bournview Care Home.
I have over 10 years of experience in the healthcare sector. Prior to becoming home manager here, I have had several previous roles, including senior care assistant, deputy manager at an Army nursery and a moving and handling trainer for the NHS. I am always looking into ways to develop my skills in the sector and have successfully done this by proudly accomplishing the NVQ levels 2, 3 and 5.
I would best describe myself as someone who is warm, welcoming and someone who is also on the go. In my downtime, I enjoy cheering my children on from the sidelines at their football matches.
Within my career, I have been lucky enough to meet many residents with amazing stories and backgrounds. Seeing my residents happy and enjoying life each day gives me the motivation to perform at the highest level. One memorable moment that I will cherish forever was when one of my residents had difficulties walking. Using my experience, I referred them to occupational therapy, where they began to walk with assistance and without aids within two months. This is just one example of where I have been able to use my skills to better the lives of our residents.
Avery Healthcare, owners of Bournview, best stands out for their luxurious appearance and expectations of what quality care should be received by our residents. All staff receive continuous support and training. And our home is no different. Our home is unique as it is a true home from home. It is filled with an endless amount of fun, care and love. Residents, relatives and staff all form one happy community.
I look forward to welcoming you to Bournview Care Home.
Hi, I’m Sarah, the Deputy Home Manager here at Bournview Care Home. I’ve been proudly part of the Bournview family for 8 years now, and in that time...
Hi, I’m Sarah, the Deputy Home Manager here at Bournview Care Home. I’ve been proudly part of the Bournview family for 8 years now, and in that time I’ve worn many hats – from Carer and Senior Carer to Team Leader, and now Deputy. With over 13 years in care, I’ve also gained my NVQ Level 3, and I’m currently working hard towards my Level 5.
What I love most about my role is the people – both residents and their families. Building those relationships and being part of their journey means the world to me. The best part of every day is seeing our residents smile, knowing we’re helping them live a happy, fulfilling quality of life.
For me, Bournview isn’t just a workplace – it’s a home full of love, laughter and dedication.
Hello, my Name is Grace, and I am the Client Liaison Manager at Bournview Care Home.
I started working at Bournview in 2024 after 6 months...
Hello, my Name is Grace, and I am the Client Liaison Manager at Bournview Care Home.
I started working at Bournview in 2024 after 6 months travelling. My favourite part of the role is meeting new residents and showcasing the lovely facilities Bournview Care Home has to offer. We are lucky to have such wonderful residents who all have their own stories to tell. It’s lovely to hear them share these and create new memories here.
Hello, my name is Alison, and I am the Home Administrator. I started working at Bournview Care Home in 2019 as a Customer Service Advisor, before taking on the role of Admin in 2023.
Hello, my Name is Zoe, and I am the Wellbeing Coordinator at Bournview Care Home. My favourite part of the role is planning a variety of different activities and experiences for the residents and seeing them enjoy themselves.
Hello! My name is Janice, and I am the head chef at Bourn View Care Home. I am passionate about creating delicious and nutritious meals for our residents.
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