These prices are only a guideline, please contact Bourn View Care Home - Avery Healthcare to find out the exact price for your requirements.
Bourn View Care Home - Avery Healthcare has a Review Score of 9.6 (9.639) out of 10, based on 20 reviews in the last 2 years. Over all time Bourn View Care Home - Avery Healthcare has 94 reviews.
Review from Jan P (Daughter of Resident) published on 7 July 2021
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Reply from Ryan Farrelly, Marketing Assistant at Bourn View Care Home - Avery Healthcare
Thank you for taking the time to review Bourn View Care Home and for your fantastic 5-star review. It is a true pleasure to have your mother as part of our loving, care community and we are so delighted to hear how well she has settled into her new home. Your kind words about our staff are incredibly invaluable to us and we will be sure to pass on the positive feedback. Best Wishes, Ryan.
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Review from Pete L (Son of Resident) published on 24 November 2020
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Reply from Ryan Farrelly, Marketing Assistant at Bourn View Care Home - Avery Healthcare
Thank you for reviewing Bourn View Care Home. Our staff team always go above and beyond to ensure that every resident settles in well and becomes apart of our amazing community. They will be so delighted to hear such kind words about our home. I will be sure to pass on your message. Best wishes, Ryan.
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Review from Sue L (Daughter of Resident) published on 11 November 2020
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Reply from Rachel Aran, Marketing Administrator at Bourn View Care Home - Avery Healthcare
Thank you for taking the time to review Bourn View Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel
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Review from Richard B (Friend of Resident) published on 23 October 2020
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Review from Ewan M (Son of Resident) published on 8 October 2020
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Review from Lucy H (Daughter of Resident) published on 1 July 2020
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Review from Graham R (Nephew of Resident) published on 2 June 2020
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Review from K K (Resident) published on 4 May 2020
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Review from Sian M (Daughter of Resident) published on 20 December 2019
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Review from H W (Daughter of Resident) published on 29 November 2019
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Review from Jaye C (Granddaughter of Resident) published on 21 October 2019
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Review from Joanne A (Granddaughter of Resident) published on 17 October 2019
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Review from E M (Daughter of Resident) published on 9 October 2019
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Review from Peter D (Son of Resident) published on 9 October 2019
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Review from Denise L (Daughter of Resident) published on 9 October 2019
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Review from Y G (Daughter of Resident) published on 7 October 2019
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Review from Donna C (Daughter of Resident) published on 3 October 2019
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Review from Jane B (Respite Resident) published on 3 October 2019
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Review from Shirley D (Daughter of Resident) published on 24 September 2019
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Review from Carol S (Daughter of Resident) published on 24 September 2019
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The Review Score of 9.6 (9.639) out of 10 for Bourn View Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for Bourn View Care Home - Avery Healthcare is calculated as follows: ( (162 Excellents x 5) + (59 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 233 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bourn View Care Home - Avery Healthcare is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jan 2020
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Job Title: Home Manager
Joined: 2025
Hello, my name is Jenna, and I am the Home Manager here at Bournview Care Home.
I have over 10 years of experience in the healthcare sector. Prior to becoming home manager here, I have had several previous roles, including senior care assistant, deputy manager at an Army nursery and a moving and handling trainer for the NHS. I am always looking into ways to develop my skills in the sector and have successfully done this by proudly accomplishing the NVQ levels 2, 3 and 5.
I would best describe myself as someone who is warm, welcoming and someone who is also on the go. In my downtime, I enjoy cheering my children on from the sidelines at their football matches.
Within my career, I have been lucky enough to meet many residents with amazing stories and backgrounds. Seeing my residents happy and enjoying life each day gives me the motivation to perform at the highest level. One memorable moment that I will cherish forever was when one of my residents had difficulties walking. Using my experience, I referred them to occupational therapy, where they began to walk with assistance and without aids within two months. This is just one example of where I have been able to use my skills to better the lives of our residents.
Avery Healthcare, owners of Bournview, best stands out for their luxurious appearance and expectations of what quality care should be received by our residents. All staff receive continuous support and training. And our home is no different. Our home is unique as it is a true home from home. It is filled with an endless amount of fun, care and love. Residents, relatives and staff all form one happy community.
I look forward to welcoming you to Bournview Care Home.
Job Title: Deputy Home Manager
Joined: 2023
Hello, my name is Sarah, and I am the Deputy Home Manager here at Bournview Care Home.
I have over 13 years of experience in the Care industry, and before becoming Deputy Home Manager, I was a Carer, Senior Carer and Team Leader. I have successfully accomplished the NVQ level 3, and I am currently completing my level 5
My Favourite part of working at Bournview is interacting with the residents and seeing them happy.
Job Title: Client Liaison Manager
Joined: 2024
Hello, my Name is Grace, and I am the Client Liaison Manager at Bournview Care Home.
I started working at Bournview in 2024 after 6 months travelling. My favourite part of the role is meeting new residents and showcasing the lovely facilities Bournview Care Home has to offer. We are lucky to have such wonderful residents who all have their own stories to tell. It’s lovely to hear them share these and create new memories here.
Job Title: Home Administrator
Joined: 2023
Hello, my name is Alison, and I am the Home Administrator. I started working at Bournview Care Home in 2019 as a Customer Service Advisor, before taking on the role of Admin in 2023.
Job Title: Wellbeing Coordinator
Joined: 2024
Hello, my Name is Jasie, and I am the Wellbeing Coordinator at Bournview Care Home. I started working at Bournview in 2024 as a Senior Care assistant before moving across to Wellbeing in July 2025. My Favourite part of the role is planning the different activities for the residents and seeing them enjoy themselves.
Job Title: Head Chef
Joined: 2025
Hello! My name is Janice, and I am the head chef at Bourn View Care Home. I am passionate about creating delicious and nutritious meals for our residents.
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