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Bourn View Care Home - Avery Healthcare

47 Bristol Road South, Bournville, Birmingham, West Midlands B31 2FR
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Bourn View Care Home - Avery Healthcare, Birmingham
Bourn View Care Home - Avery Healthcare, Birmingham
Bourn View Care Home - Avery Healthcare, Birmingham

Bourn View Care Home in Bournville opened its doors in June 2017, and it has quickly become one of the most impressive additions to Avery's repertoire of private care homes in the Midlands. They are proud to be associated with the Bournville Village Trust's care community for the elderly, and the home offers respite, residential and dementia care services.

The building stands in an elevated position and boasts stunning views...  

Care Provided by Bourn View Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,350
Residential Dementia CareFrom £1,250From £1,350

Contact Bourn View Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jenna Hughes(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Bourn View Care Home - Avery Healthcare Reviews (116)

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9.8

Bourn View Care Home - Avery Healthcare has a Review Score of 9.8 (9.783) out of 10, based on 27 reviews in the last 2 years. Over all time Bourn View Care Home - Avery Healthcare has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from Shirley D (Daughter of Resident) published on 24 September 2019 Submitted via Website
Overall Experience

The atmosphere on Chatsworth Wing is filled with human kindness and compassion. Living here has lifted my mother's mood and her feeling of well being. She is clearly very happy at this home and that gives me great peace of mind.

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Review from Carol S (Daughter of Resident) published on 24 September 2019 Submitted via Website
Overall Experience

My mom was a bit apprehensive as never used respite care. She enjoyed her experience and would come again. The staff are lovely and immediately put my mom at ease. The facilities are excellent and I would link it to a hotel.

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Review from Tina L (Respite Resident) published on 24 September 2019 Submitted via Website
Overall Experience

We have used Bourn View for respite care on a couple of occasions whilst the family take a holiday. The staff have really gone above and beyond with the care that they provided.

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Review from Richard O (Son of Resident) published on 10 August 2019 Submitted via Postal Card
Overall Experience
My father stayed again for 7 days respite.
Staff were great, caring for him.

He kept telling us about what he had done during the week. Jazz band, cinema etc, This really stimulated him.

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Review from G C (Respite Resident) published on 10 August 2019 Submitted via Postal Card
Overall Experience

During my week of respite care, I consider my needs were generally well met and staff were attentive to my wishes. My room was very comfortable and extremely quiet which suited my needs well. The catering was flexible and of a high standard so my special dietary needs were well met. I found it helpful and reassuring that night staff came and introduced themselves. Have memory difficulties, it would have been very helpful if all staff had easily readable name badges.

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Review from Sharon (Daughter of Resident) published on 29 July 2019 Submitted via Website
Overall Experience

My mum has been a resident at Bourn View for a year now and I have seen a transformation in her. We as a family are so very happy with the high standard of care mum receives and even with dementia my mum told me "The people here are very nice and respectful" Knowing my mum as well as I do, she would not say that if she didn't mean it! Bourn View has not only provided excellent care for our mum who we all love so much but have given us as a family peace of mind. Thank you so much!

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Review from A D (Daughter-in-law of Resident) published on 25 July 2019 Submitted via Postal Card
Overall Experience

After 6 months at Bourn View it is difficult to believe the change in my mother-in-law; she is now confident, happy, joining in activities and eating and drinking well. The staff in all areas are positive, encouraging and always smiling. We really could not ask for more and cannot recommend the home highly enough. Well done and thank you to the whole team.

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Review from Kathleen K (Respite Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

Enjoyed my stay. Staff were extremely kind and considerate. My only complaint was that the food was not up to standard. The facilities were excellent. I would return to this home as and when needed.

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Review from Debbie S (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card
Overall Experience

I moved my mother to Bourn View from another care home nearby. This was on the recommendation of a friend whose mother resides here. The improvement in my mother's appearance and condition was visible within a number of days. The care provided by all staff within this home was excellent. My mother is constantly clean and well cared for. I have plans to provide an in-depth review of Bourn View within the next few weeks.

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Review from David R (Son of Resident) published on 5 February 2019 Submitted via Website
Overall Experience

My parents had a lovely 3 week respite stay at Bourn View. The attentiveness and attention to detail made them feel very special and truly lifted them, really giving them both a new lease of life.

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Review from Lauren S (Granddaughter of Resident) published on 20 December 2018 Submitted via Postal Card
Overall Experience

I am so happy with the care my Nan has received here at BournView. The staff are amazing, always there making sure everybody is OK and checking on Nan all the time. I and my family are so grateful to the team for allowing us to stay here and feel so welcomed. I would definitely recommend it here and would like to say a big thank you!

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Review from F D (Daughter of Resident) published on 5 December 2018 Submitted via Postal Card
Overall Experience

Mum has been at Bourn View for 3 we3eks now and has settled in extremely well. We are delighted with the standard of care which Mum receives. The staff are very caring, helpful, professional and friendly. Nothing is too much trouble.

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Review from Veronica J (Daughter of Resident) published on 5 December 2018 Submitted via Postal Card
Overall Experience
Mum moved into Bourn View three weeks ago.
She has settled in so well and been made to feel very welcome and part of the family.
We have found the staff to be excellent, nothing seems too much trouble and the care they provide definitely comes from the heart.
The home has a lovely feel and food is excellent.

Mum seems like a new person since moving here.

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Review from Peter S (Son of Resident) published on 5 December 2018 Submitted via Postal Card
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The staff have gone above and beyond as my mother is at end of life. This is such a difficult time and she couldn't be in a better place.

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Review from Debbie C (Daughter of Resident) published on 5 December 2018 Submitted via Postal Card
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Very helpful in all aspects of the care for our mother as she passed on. The staff were amazing, as helpful as possible.

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Review from Emily B (Granddaughter of Resident) published on 5 December 2018 Submitted via Postal Card
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My grandmother is a resident here and has been for about 9 months. She is currently at her end of life stage and at this very difficult time, the staff here at Bourn View have been phenomenal. They have treated my grandmother and the many members of my family with dignity, care and respect. Nobody wants to think about this happening to their family, but I could not think of a better way for us to go through this. The staff here have made this experience as comfortable as it could be for all of us.

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Review from David D (Grandson of Resident) published on 5 December 2018 Submitted via Postal Card
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The care, dignity and respect showed to my Nan during her stay, and in particular, her final few days, by each and every member of staff was outstanding. Also, the support given to myself and the rest of my family during this difficult time has been above and beyond the call of duty. We would like to place on record our general thanks and gratitude to Bourn View Care Home and would highly recommend them to future service users and their family.

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Review from Andrew B (Grandson of Resident) published on 5 December 2018 Submitted via Postal Card
Overall Experience

Amazing staff. My nan is at end of life care and the staff have been extremely helpful. We have a large family and we were provided spare rooms to sleep and plenty of drinks and food. I honestly cannot believe how good everyone has been to us and how caring they have been to Nan.

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Review from Tammy L (Daughter-in-law of Resident) published on 5 December 2018 Submitted via Postal Card
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The care we have seen being given is amazing. The staff made our resident very comfortable and looked after all of our visiting family. They went above and beyond.

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Review from Stavros C (Brother of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience

I was very grateful to see my brother in such good condition. He was clean, safe and happy. The staff were very polite,k professional and caring and the whole establishment is a credit to the city of Birmingham. I am extremely grateful to Bourn View and would recommend it 100%. Well done and thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Bourn View Care Home - Avery Healthcare.

Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Bourn View Care Home - Avery Healthcare.

Meet the Team (6)

Jenna Hughes
Jenna HughesJob Title:Home ManagerJoined: 2025

Hello, my name is Jenna, and I am the Home Manager here at Bournview Care Home.

I have over 10 years of experience in the healthcare sector. Prior to becoming home manager here, I have had several previous roles, including senior care assistant, deputy manager at an Army nursery and a moving and handling trainer for the NHS. I am always looking into ways to develop my skills in the sector and have successfully done this by proudly accomplishing the NVQ levels 2, 3 and 5.

I would best describe myself as someone who is warm, welcoming and someone who is also on the go. In my downtime, I enjoy cheering my children on from the sidelines at their football matches.

Within my career, I have been lucky enough to meet many residents with amazing stories and backgrounds. Seeing my residents happy and enjoying life each day gives me the motivation to perform at the highest level. One memorable moment that I will cherish forever was when one of my residents had difficulties walking. Using my experience, I referred them to occupational therapy, where they began to walk with assistance and without aids within two months. This is just one example of where I have been able to use my skills to better the lives of our residents.

Avery Healthcare, owners of Bournview, best stands out for their luxurious appearance and expectations of what quality care should be received by our residents. All staff receive continuous support and training. And our home is no different. Our home is unique as it is a true home from home. It is filled with an endless amount of fun, care and love. Residents, relatives and staff all form one happy community.

I look forward to welcoming you to Bournview Care Home.

Sarah Knight
Sarah KnightJob Title:Deputy Home ManagerJoined: 2023

Hi, I’m Sarah, the Deputy Home Manager here at Bournview Care Home. I’ve been proudly part of the Bournview family for 8 years now, and in that time I’ve worn many hats – from Carer and Senior Carer to Team Leader, and now Deputy. With over 13 years in care, I’ve also gained my NVQ Level 3, and I’m currently working hard towards my Level 5.

What I love most about my role is the people – both residents and their families. Building those relationships and being part of their journey means the world to me. The best part of every day is seeing our residents smile, knowing we’re helping them live a happy, fulfilling quality of life.

For me, Bournview isn’t just a workplace – it’s a home full of love, laughter and dedication.

Grace Pritchard
Grace PritchardJob Title:Client Liaison ManagerJoined: 2024

Hello, my Name is Grace, and I am the Client Liaison Manager at Bournview Care Home.

I started working at Bournview in 2024 after 6 months travelling. My favourite part of the role is meeting new residents and showcasing the lovely facilities Bournview Care Home has to offer. We are lucky to have such wonderful residents who all have their own stories to tell. It’s lovely to hear them share these and create new memories here.

Alison Stokes
Alison StokesJob Title:Home AdministratorJoined: 2023

Hello, my name is Alison, and I am the Home Administrator. I started working at Bournview Care Home in 2019 as a Customer Service Advisor, before taking on the role of Admin in 2023.

Jasie Naughton
Jasie NaughtonJob Title:Wellbeing CoordinatorJoined: 2024

Hello, my Name is Jasie, and I am the Wellbeing Coordinator at Bournview Care Home. I started working at Bournview in 2024 as a Senior Care assistant before moving across to Wellbeing in July 2025. My Favourite part of the role is planning the different activities for the residents and seeing them enjoy themselves.

Janice Jones
Janice JonesJob Title:Head ChefJoined: 2025

Hello! My name is Janice, and I am the head chef at Bourn View Care Home. I am passionate about creating delicious and nutritious meals for our residents.

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