Ridley Manor

The Row, Lane End, High Wycombe HP14 3JS
Review Us
9.9 107 Reviews
  • Ridley Manor, High Wycombe
The team at Ridley Manor specialises in high-quality dementia, nursing and residential care for older people with permanent and respite options available.

This state-of-the-art care home features large, spacious en-suite rooms for all residents, with special touches that help to set them apart from other care homes. The excellent range of luxury facilities includes a hair and beauty salon, a welcoming café, a cinema room and beautifully landscaped sensory gardens.

The dedicated lifestyle team gets to know each resident to provide a tailored activities programme, including group and one-to-one activities, as well as outings to local areas of interest.
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Care Provided by Ridley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1773
  • Self-Funded Residential Dementia Care: from £1898
  • Self-Funded Nursing Care: from £2038
  • Self-Funded Nursing Dementia Care: from £2163
  • RESPITE Self-Funded Residential Care: from £2128
  • RESPITE Self-Funded Residential Dementia Care: from £2278
  • RESPITE Self-Funded Nursing Care: from £2446
  • RESPITE Self-Funded Nursing Dementia Care: from £2596

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Ridley Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Estelle Adriaans (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Free parking available on site

Ridley Manor Reviews (107)

9.9

Ridley Manor has a Review Score of 9.9 (9.944) out of 10, based on 32 reviews in the last 2 years.
Over all time Ridley Manor has 107 reviews.

Overall Experience
  • 97
  • 9
  • 1
  • 0
  • 0
Date Published
  • 107
  • 12
  • 21
  • 32
  • 75
Reviewer Connection to Ridley Manor
  • 41
  • 19
  • 11
  • 9
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 107, showing 101-107
Review from M M (Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome. Helpful in all respects. A very friendly and 'homely' atmosphere.


It is certainly a care home not only in name but in reality.

Reply from Marketing, Digital Marketing Executive at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Celia H (Daughter of Resident) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to live at Gracewell 3 months ago. His needs were met in all areas by the caring respectful staff. The high standards of care and kindness were reflected in the beautiful well-designed home which allowed Dad to walk freely as his dementia required in a safe environment. His family always
greeted and made to feel part of an extended Gracewell's family. Dad's quality of life was greatly improved. I would highly recommend this wonderful residential care home.
Reply from Marketing, Digital Marketing Executive at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian W (Resident) assisted by family/friend published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a very bad fall and five weeks in hospital, my considerable needs were well assessed by Gracewell and I was moved to Gracewell the following day. I've received careful, firm and kind nursing care and have made tremendous progress in only a few weeks. The response from all the staff is very good,
compassionate, friendly and helpful. Management is willing to listen to suggestions and the food is excellent.
This is a new building, light, bright and quite inspiring. I would highly recommend Gracewell of High Wycombe to anyone.
Reply from Sunrise Team, Digital Marketing Executive at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Celia W (Daughter of Resident) published on 31 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not ask for more attentive care for my 91-year-old mother whose needs are now way beyond my own capability of providing. She is immobile, though refuses to accept it, has lost her sight and is suffering advanced dementia. She demands constant attention. Despite her limited capacity for enjoyment,
the staff arrange entertainment and take her for wheelchair walks and do their best to stimulate her mental processes. Both my husband and I have our own health problems and it is a great relief to know that Mum is well cared for.
Reply from Lewis Sluman, Digital Marketing Executive at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew D (Son of Resident) published on 4 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Gracewell from another nursing home which was of a very good standard, with the expectation that her overall quality of life would improve at Gracewell. She has now been a resident for 2 months and I am pleased to say that she is being looked after very well and enjoys engaging with staff
and getting involved with activities. We feel her quality of life has improved. The home is lovely, brand new, bright and cheery with a good welcome for visitors from the excellent staff. It is nice to use the dining room and join Mum for meals.


This home is well run with supportive and attentive staff for both residents and visitors.

Reply from Lewis Sluman, Digital Marketing Executive at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Raymond L (Husband of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good recently opened care home.
Staff give first class support to residents and present the home as a first class and efficient residence. High standards are kept in all aspects and the quality of the rooms and food provided can be well recommended. This is a well-managed business and deserves
to progress.
Reply from UK Marketing, Marketing Assistant at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F F (Cousin of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin seems very well cared for and the home is to an exceptionally high standard. It seems the staff look after him very politely and with consideration.
Reply from UK Marketing, Marketing Assistant at Ridley Manor
Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Ridley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Ridley Manor is calculated as follows: ( (354 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 374 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ridley Manor is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Estelle

Estelle Adriaans

Job Title: General Manager

My early career started out in education, but my path stumbled into care and I found my true vocation, working my way up to become a care home manager at another home before joining Ridley Manor.


I have completed a post-graduate diploma in dementia, and currently I am completing my Master’s degree in dementia care too.


To be successful and good as a General Manager, I believe that you should be empathetic, caring, and supportive and have the passion to be able to look after all the changing needs of the residents entrusted into your care. By the same token, you need to be able to support, encourage and motivate your team to be able to achieve their career goals and be the best version of themselves.


My biggest career highlight has been meeting the great Nelson Mandela and being able to spend a few moments in his company.

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