Pemberley Manor Care Home

Thank you for your kind words and for taking the time to share your experience with Pemberley Manor Care Home. We're delighted to hear that you found our team, from reception through to management, to be professional and caring. It's also wonderful to know you enjoyed the food and appreciated the effort we put into maintaining our facilities and gardens. Your feedback means a great deal to us and motivates the whole team to continue providing the highest standard of care and service. Read less

It means a great deal to us to hear that your mum felt safe, happy, and well cared for during her time at Pemberley Manor. Knowing that she trusted the team and that her arrival brought such visible relief and comfort is incredibly touching. Creating a warm, supportive environment for both our residents and their families is at the heart of everything we do. Your recognition of Jade, Jamie, and the entire team is sincerely appreciated, they will be very moved by your comments. We're especially grateful you highlighted the care and compassion shown not only to residents but also to families during such difficult times. Thank you again for taking the time to share your experience. We feel privileged to have been part of your mum's journey and are so glad her time with us brought comfort and joy to you all. Read less

Thank you so much for your kind words and wonderful review. We're delighted to hear that you find Pemberley Manor to be a lovely place and that our team come across as friendly and helpful. Your feedback truly means a lot to everyone here and is a great encouragement to our staff, who work hard to provide the best possible care and environment. Thank you again for taking the time to share your experience. Read less

Thank you so much for your kind review. We're delighted to hear that your mother has settled in well and that she speaks highly of our team. Ensuring regular communication with families is very important to us, so we're glad we can help you stay connected even from a distance. Our staff work hard to maintain a warm, attentive, and secure environment for all our residents, and it's wonderful to know this has been your experience. Read less

Thank you so much for taking the time to share your kind words about Pemberley Manor. We're truly sorry for your loss, and it means a great deal to us to know that our team could provide comfort and support to both your mum and your family during her time with us. Your special mentions of Jamie, Jo, and Angela have been passed on, they'll be touched to know their care made a difference. We're grateful for your recommendation and for allowing us to be part of your mum's journey. Read less

Thank you so much for taking the time to share your heartfelt experience. We are deeply touched by your kind words about your mum's time at Pemberley Manor. It was truly our privilege to care for her and to get to know both her and your family. We're so glad to hear that she felt comfortable, happy, and at ease during her stay, that means the world to us. Our team always strives to provide warmth, dignity, and genuine companionship to every resident, and knowing that this brought comfort to your mum and your family is incredibly meaningful. Please accept our sincerest condolences for your loss. Your mum will be fondly remembered by all of us here at Pemberley Manor. Thank you again for your trust and kind words. Read less

Thank you so much for taking the time to share your experience. We're so pleased to hear that your husband is beginning to settle in and that he's eating well and gaining strength, that's truly wonderful news. Our team on the advanced dementia floor work hard to get to know each resident as an individual, so it's lovely to hear that you feel his needs are being understood and met. We'll make sure to pass on your kind words to the carers, they'll be so encouraged to hear them. Thank you again for your trust and support. Please don't hesitate to reach out if there's ever anything more we can do. Read less

Thank you so much for your kind words and for taking the time to share your experience of your mum's stay at Pemberley Manor. We're absolutely delighted to hear that she felt welcome and well cared for during her respite stay. It means a great deal to the whole team to know that our efforts made a positive difference, especially during the times she was feeling unwell. Ensuring our residents feel supported, safe, and comfortable is at the heart of everything we do. We're also so pleased that you enjoyed the environment, from the hotel style rooms to the garden and food, we work hard to create a home from home atmosphere, so it's lovely to hear that this came across. Thank you again for your recommendation, it truly means a lot. Read less

Thank you so much for your kind words. We're delighted to hear that your mum had a positive experience during her respite stay at Pemberley Manor. It's wonderful to know that our clean, welcoming, and homely environment stood out to you and your mum's visitors, we love hearing it felt like a 5 star hotel! Our team is passionate about delivering care that is both professional and deeply respectful, so your recognition of their kindness and attentiveness means a great deal. We also appreciate your comments about the CQC report. We believe it's important for inspections to reflect the current standard of care, and we're committed to ongoing excellence in everything we do. Thank you again for taking the time to share your feedback. It was a pleasure to care for your mum, and we wish her and your family all the very best Read less

Thank you so much for your wonderful review. Your kind words truly mean the world to our entire team. We're incredibly touched to hear how happy and at ease you feel knowing your husband is being cared for here at Pemberley Manor. Our goal is always to create a warm, safe, and supportive environment, not just for our residents, but for their loved ones too. It's lovely to hear that you enjoy special moments together, whether it's lunch on the veranda or a relaxing film in our cinema. Knowing that you feel relaxed and reassured is the greatest compliment we could receive. Thank you for your trust and for taking the time to share your experience, it's a pleasure and a privilege to care for your husband. Read less

Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to seek residential care for a loved one, and we're truly honoured that you chose Pemberley Manor for your wife's new home. It means a great deal to us to hear that you felt welcomed and reassured from the moment you arrived, and that our team's approach helped you feel confident in your decision. Ensuring that our residents are always the focus of our care is at the heart of everything we do, and we're so pleased that this was evident to you from the start. We're also glad that the facilities, atmosphere, and meals have met your expectations, and that your wife has already begun to settle in. We know how important trust and familiarity are especially with Alzheimer's and our team is committed to getting to know her and supporting her in a way that makes her feel safe, respected, and valued. Seeing those smiles you mentioned is the best feedback we could hope for. Read less

Thank you for your kind words about Pemberley Manor. We're so pleased to hear that you and your family felt welcomed from your very first visit, and that your mum has settled in well over the past six weeks. It's wonderful to know that she's enjoying her spacious room, the lovely grounds, and the restaurant style dining, our team works hard to create a warm, comfortable environment for all our residents. We also appreciate your comments about our activities and day trips, as well as the care shown during the recent hot weather. It's important to us that both residents and their families feel looked after, and we're glad you've enjoyed relaxing in the bistro too. Thank you again for your support, it truly means a lot to the whole team. Read less

Thank you for sharing such thoughtful feedback. We're so pleased to hear that your initial impressions have evolved into a positive experience, and that your mother has chosen to stay with us permanently following her respite stay. We understand that moving into a care home is a big decision, and we're glad the "try before you buy" approach helped provide clarity and confidence. It's heartening to know that both the stylish surroundings and the genuine dedication of our team played a role in your mother's transition. Thank you again for your trust in us, we're delighted to welcome your mother as a permanent resident. Read less

Thank you so much for your heartfelt review. We're truly honoured that you chose Pemberley for your mum's care and wellbeing, and we're thrilled to hear that she's settled in so well. It means a great deal to our entire team from reception and maintenance to our carers, that you've felt supported and welcomed from the very beginning. We're passionate about creating not just a safe environment, but a real home for our residents, and it's lovely to hear that's exactly how you and your mum have experienced it. I will ensure to share your incredibly kind comments with the team and keep a room ready for your well deserved break anytime! :) Read less

Thank you so much for taking the time to share your experience and kind words for our home. We're truly sorry to hear about your mum's recent stroke, and we understand how challenging and emotional this time must have been for you and your family. It means a great deal to us that, from the very first moment you arrived, you felt confident and reassured in choosing Pemberley Manor as the right place for her. Our team works hard to create a warm, supportive, and welcoming environment for all our residents, and we're delighted to hear that your mum is settling in well and already feels at home. Hearing that she doesn't want to leave is the highest compliment we could receive. I will make sure to pass your kind feedback on to the team. Read less

Thank you so much for your heartfelt and uplifting review for our home. It is our pleasure to be able to care for mum, and it means the world to our team to hear that she is thriving and feeling happy and content in her new home. We understand how emotional and important the decision is when choosing a care home for a loved one, especially when living with Alzheimer's. Your kind words about the staff, the cleanliness of the home, and your mum's lovely, bright room are deeply appreciated, and we'll be sure to share your feedback with the whole team. Read less

Thank you for taking the time to leave a review for our home. It is lovely to hear that Dad has formed strong friendships with some of the care team at Pemberley, we understand that building meaningful friendships is very important to making Dad feel settled and secure. It is also great to hear that you feel welcome upon your visits to the home. I will ensure that your kind comments are shared with the team. Read less