Pemberley Manor Care Home

Grays Farm Road, Orpington BR5 3AD
Review Us
9.9 94 Reviews
  • Pemberley Manor Care Home, Orpington
Pemberley Manor Care Home is a purpose-built modern care home for up to 75 residents. Close to Chislehurst in the borough of Bromley, the home is conveniently located close to the A20 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually offering a truly person-centred approach.

The care home provides person-centred residential and specialist dementia care across three floors. The home also offers short-term respite care, ideal for a period of convalescence following a stay in hospital. From the moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction will be delivered with dignity, kindness, and compassion.

Care Provided by Pemberley Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1900

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Pemberley Manor Care Home to find out the exact price for your requirements.

Contact Pemberley Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Pemberley Manor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jade Smith (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time.

Parking

  • There is a car park onsite.

Pemberley Manor Care Home Reviews (94)

9.9

Pemberley Manor Care Home has a Review Score of 9.9 (9.898) out of 10, based on 34 reviews in the last 2 years.
Over all time Pemberley Manor Care Home has 94 reviews.

Overall Experience
  • 81
  • 9
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Date Published
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Reviewer Connection to Pemberley Manor Care Home
  • 47
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  • 5
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Total of 94, showing 41-60
Review from Louise A (Daughter of Resident) published on 31 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving Mum who has dementia into a care home was the hardest decision I’ve ever had to make. The staff at Baycroft made the transition so much easier for us and have always been there to support us every step of the way. The staff on the dementia floor are kind and compassionate with Mum all the time
and an extra thank you to two particular members of staff who are amazing with her.
Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home
Thank you for taking the time to leave such an honest, heartfelt review of our home. It is so lovely to hear that moving your mum into Baycroft Grays Farm Road was made easier by the team, as we…read more
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Review from Valerie C (Stepdaughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say what a lovely time we had with our step mum at the Mother's Day lunch recently. The meal was lovely, the staff on duty couldn't do enough for you and the room looked beautiful. Must have taken an age to put all of those balloons together.
Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home
Thank you for taking the time to leave such a wonderful review. I am so happy to hear that you had a lovely time celebrating Mother's Day with your stepmother at Baycroft Grays Farm Road and that you…read more
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Review from Doreen W (Respite Resident) published on 8 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been treated exceedingly well and have appreciated all the care and attention. All the staff work very hard and make us feel safe and cared for. I am leaving after respite and feel I have received care and attention for which I am truly grateful. I will be sad to leave.
Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home
Thank you so much for your kind review. I am so happy to hear that you enjoyed your respite stay with us at Baycroft Grays Farm Road and that you felt safe and well cared for throughout. We wish you…read more
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Review from Ann P (Friend of Resident) published on 22 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere is always welcoming and there is a relaxing lounge for visiting residents. There is always a welcome coffee and cake. The staff are always friendly and on hand to answer queries and help residents.
Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home
Thank you so much for your wonderful review, we are so glad to hear that you feel welcome at Baycroft Grays Farm Road and enjoy our facilities in our Bistro and around the home. I will ensure that…read more
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Review from Sheila G (Respite Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had lovely respite care at Baycroft Grays for a month. I could not fault the care and attention that I received. Thank you.
Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home
Thank you very much for your kind review, we are so pleased to hear you enjoyed your respite stay with us and were happy with the care you received.
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Review from Ellen D (Great-Niece of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother's sister is a resident of Baycroft Grays. She moved into the home during the Covid period and being a family that lives 60 miles away, it was very hard for both of us to visit at that time. I just want to say how amazing the staff are, how welcomed we felt when we came and how safe they
made everyone. We love coming to the home, seeing how clean it is, modern and how relaxed and happy the residents feel. Everyone is so welcoming and we know she is in safe hands. Being so far away we are kept updated with Baycroft Gray's social media page which is updated all week letting us know all the fun things my great aunt gets up to with videos, pictures and comments which makes us feel so happy that she is happy! Coming to see her is always at ease and we look forward to it every time. Thank you to everyone at Baycroft for all that you do.
Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home
Dear Ellen, thank you for your very kind review. It's great to hear how pleased you are with the care your great-aunt is receiving, how welcome you are made to feel and that you're kept fully up to…read more
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Review from Helen S (Daughter of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother had 2 weeks respite care in Baycroft. Unfortunately because of Covid at the Orpington home she had one week in Essex and the second week in Orpington. Baycroft dealt with all the travel very well.
In the all too short time at the Orpington home she made some friends and started to get involved
in some activities. She had a nice room and was looked after well.
Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home
Dear Helen, thank you for taking the time to write a review for our home. I am so happy to hear that Mum enjoyed her stay at Baycroft Grays Farm Road and was able to build meaningful friendships,…read more
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Review from D K (Daughter of Resident) published on 28 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother, who has Alzheimer’s, has been a resident of Baycroft since almost the day it opened, in 2017. The facilities are excellent and the care that she receives is compassionate and dedicated. The food is good and Mum is very content, although she chooses not to participate in the activities on
offer. We are happy that she is being well cared-for. Two years ago we moved my father (no dementia but terminally ill) into Baycroft for ‘end of life’ care. He was there for two weeks before he died, and again his care was very good. We do find, however, that communication between the home and residents' families leaves something to be desired. The management team has had multiple changes over the time Mum has been there, which is continuing, and it is often difficult to find out who to talk to about Mum. This has been exacerbated by the pandemic and the multiple lockdowns imposed by public health regulations.
Reply from Lauren Digby, Regional Customer Relations Assistant at Pemberley Manor Care Home
Dear Deborah, thank you for taking the time to complete a review of our home, mum is one resident who has been here from the beginning and is treasured dearly at our home, we are so happy to hear that…read more
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Review from Gina B (Daughter of Resident) published on 5 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum has been in Baycroft Grays Farm since September 2021.
I cannot thank the staff enough for looking after my mum! I have great peace of mind knowing that Mum is getting the best care and being well looked after by all the staff and management.
Baycroft's Facebook page is brilliant. The
regular emails of activities for the week to family members are good!
Due to my long journey to see Mum, I stay for about 3 to 4 hours, so I do get a good insight into the care and attention given to the residents!
The food is lovely, the activities are fun, the facilities are very nice; Mum’s room is lovely, the gardens and surroundings are very nice and well-maintained, and most of all, the staff and management are brilliant!
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
Dear Gina, thank you so much for your heartfelt review, it really does mean so much to all of us. We are so happy that you have peace of mind from Mum staying with us and that you are kept up to date…read more
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Review from Graham B (Son of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been a resident at Baycroft for the last four and a half years, and we have always been very pleased with her care. The carers, nurses and all staff treat her with dignity and respect. She is happy and settled. The activities are excellent, and Mum enjoys these.
Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home
Dear Graham, thank you for your positive review of our home. We are very pleased to hear your mother is settled and happy with us. Many thanks.
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Review from Gillian M (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father moved into Baycroft in April 2021, he has had nothing but excellent care. As the home has been able to ease on Covid restrictions, the feeling of normality has added to an already lovely atmosphere whenever I visit. The activities organised are wonderful and varied. The activities coordinator
has even got my father doing activities I never thought I would see, and he thoroughly enjoys them. This weekend was his birthday, and thanks to the great Baycroft kitchen staff, family were able to enjoy an excellent afternoon tea along with other residents. My father enjoyed it greatly. Thank you, especially, to the activities coordinator who came in on a Sunday to ‘decorate’ Dad’s room with banners and balloons. Would not hesitate in recommending Baycroft to anyone and have never regretted the decision to choose it for the care Dad so desperately needed.
Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home
Dear Gillian, thank you so much for this lovely review of our home. It's great to hear you feel your father has received excellent person-centred care, and that we have got him trying and enjoying new…read more
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Review from Roddie K (Son of Resident) published on 19 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and professional, caring team that took care of Mother during her muscular rehab following surgery, and the whole facility is first class. The activities that people can take part in, helps them socialise and feel comfortable, and on our visits, we saw Mum making sup cakes and she has
also been doing potting plants in the gardening workshop, which was great.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
Dear Roddie, thank you so much for taking the time to complete a review of our home. We truly appreciate your kind comments. We are all so happy that mum is enjoying her stay with us and benefiting…read more
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Review from Steve T (Son of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father has been at Baycroft Grays Farm Road since February and we have found the home to be very attentive and caring, especially in the quality and consideration of its staff. Dad is very happy there and our family is also happy with this and the personalised care they have tailored for him. Dad
has a very good rapport with many of the staff which for me shows that he has regular contact. We really were touched by the cakes, bunting, balloons and attention to detail for dad's onsite and outside birthday party. The staff also take dad to local medical appointments when we can't, which is reassuring. We really appreciate the zoom calls and online correspondence we receive to keep us in the loop on things happening at the care home generally such as events, Covid-19 and maintenance. Of course, the surroundings are gorgeous and dad really likes that too and is looking forward to more events as we move beyond Covid-19. Thank you Baycroft Grays Farm Road, with thanks.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
Dear Steve, we are so happy to hear that dad has settled in well at our home and that you are all happy with the quality of care provided by our team. It is wonderful to read that dad was able to…read more
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Review from M R (Friend of Resident) published on 2 May 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
On my visits to this home it was very apparent that there was very little interaction between the carers and residents. The TV is on, but as the residents are seated facing each other with the TV on the other wall they cannot follow what is going on. They were getting bored and fractious, and, there
was no attempt to engage with them which was resulting in some getting upset and making others agitated.
For a home that is supposed to be specialising in dementia care, it was poor care that I observed. The building is luxurious but I think the care is lacking.
Reply from Sophie Baker, Sales and Marketing Manager at Pemberley Manor Care Home
Dear Mary, we are sorry to hear your experience when visiting our home was negative. At times it may appear that our staff are not engaging with residents as they may be recording their care on a…read more
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Review from Stephen C (Friend of Resident) published on 28 April 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
The impression I got when you drive into the car park of Baycroft was very impressive and the cleaning standards and decoration within the home are of a very good standard. However, whenever I visited my friend who is a very kind man, there was never any staff around to ask questions and on numerous
occasions, whenever I used the telephone provided in the guests' meeting room on the 1st floor, to notify the staff that I was leaving, more often than not, the phone would often ring for 10 minutes before being answered. In my professional opinion, the home is understaffed.
Reply from Sophie Baker, Head of sales and marketing at Pemberley Manor Care Home
Dear Stephen, thank you for your review. We are pleased to hear you were impressed by the décor and cleaning standards at our home. However, we’re sorry you experienced issues getting in touch with…read more
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Review from P C (Relative of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Unfortunately, when I chose Baycroft I ignored the CQC rating which said the home was poorly led. This home is poorly led and the care is affected because of this. This home is not geared to properly care for people with dementia and care plans are not followed because it would appear they are not communicated
to staff.
Do not just look at the decor. When you visit this home, things are not as they seem.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
I’m sorry to hear that your experience of Baycroft Grays Farm Road was not as you expected. We have done our utmost to care for your husband, but unfortunately, we were not able to meet his care…read more
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Review from B H (Son of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very apprehensive about going into a care home, but in less than a day, she was the happiest we had seen her in a long time. The care is first class, and all the staff we have had contact with are very customer focused and caring. Nothing is too much trouble for them, and I feel totally
at ease with her being there.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
thank you so much for your wonderful review; we are all so happy that mum is happy, settled in well and making new friends. I will make sure that your kind words are passed back to the team. Kind…read more
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Review from L M (Daughter of Resident) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Baycroft Grays Farm is a superb example of residential care. From my experience so far with the home, all staff are completely committed to giving my dear mum the care and attention she would want, and definitely what she needs.
The home not only looks amazing aesthetically but is amazing in its care
for its residents.
There are plenty of activities, pamper days, a cinema, good food, beautiful gardens, hotel standard rooms, but the most outstanding feature is the staff, and in my experience with care homes, this is the most essential thing.
I would not hesitate to recommend this home to anyone whose loved one needs care.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
Thank you so much for taking the time to write such a wonderful review, we all appreciate your kind comments! I am so happy that you and mum are happy with the facilities and care provided by our…read more
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Review from S W (Next of Kin) published on 21 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so impressed with Baycroft back in February 2019 when we first visited and have been pleased and impressed since. The care is good and all the staff are lovely. Our very dear friend is so well looked after and she is extremely happy and content. Any medical problems are dealt with promptly and
instructions carried out. Nothing is too much trouble. Baycroft is like a five-star hotel. All the areas are beautifully equipped and kept so very well. I would highly recommend.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
Thank you for taking the time to write such a lovely review for our home, your kind words are greatly appreciated. I am glad that you and your friend are happy with the care provided by everyone at…read more
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Review from Nigel P (Resident) published on 17 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been a resident here for seven days my first impressions are excellent. I find the staff, carers, nurses, cleaners all very helpful and polite. The food is variable and generally very tasty, well presented.
Because of the few number of residents, it is not easy to make new friends but it is
nice to sit with fellow residents in the dining area.
The 'wet room' and shower are an excellent facility and ensuite washing and toilet facilities acceptable.
Reply from Lauren Digby, Lifestyle & Wellbeing Coordinator at Pemberley Manor Care Home
Dear Nigel,
Thank you for taking the time to complete a review for our home, we are so happy that you are enjoying your stay with us and enjoying the food and facilities! I will ensure that your…
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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Pemberley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Pemberley Manor Care Home is calculated as follows: ( (364 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 401 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pemberley Manor Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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Meet the Team (9)

Lauren

Lauren Digby

Job Title: Customer Relations Manager Joined: 2017

I started my career as a carer, after spending my childhood watching my parents working in various care homes and seeing the difference this made to people's lives, care is quite literally in my genes! As soon as I left school, I knew this was what I wanted to do and I worked as a carer for 4 years, before changing roles in my previous care home to Activities coordinator, I continued in this role and then joined the incredible team at Baycroft as a Lifestyle and Wellbeing Co-ordinator, where I was mostly responsible for organising and hosting our weekly activities programme.


I have recently started an exciting new position within Baycroft as a customer relations manager and have been enjoying exploring my new role and furthering my skills.

Michele

Michele del Monaco

Job Title: Chef Manager Joined: 2017

Raised in Caserta, Italy, Michele del Monaco grew up surrounded by the finest ingredients and traditions of Southern Italy. He’s had an amazing career, including working in Sardinia, taking the position of Executive Chef in one of Rio de Janeiro’s finest Italian restaurants and joining the world-renowned kitchens at the two Michelin-starred Hotel Il Pellicano in Tuscany.


Over his global career, Michele has evolved his cooking to incorporate the modern fine dining style whilst maintaining the authentic Italian concept inspired by his homeland, which is what he is now bringing to Baycroft in Orpington.


Our personal favourites are his calamari, beef wellington and apple crumble!!

Lauren

Lauren Williams

Job Title: Administrator Joined: 2022

Hi, My name is Lauren and I am the new Home Administrator for Baycroft, Grays Farm Road. I have been in the care industry since 2013 when I started as a carer in an extra scheme and from there, I progressed into more senior roles over the 6 years I worked there. I then worked for a private domiciliary service in Bromley until the end of 2020. I have always enjoyed working in care and gaining various experiences from the roles have been in over the years, It's very rewarding knowing that you are making a difference in a person's life. After a break from work to raise children, I am now here at Baycroft and I am looking forward to working with the team and meeting the residents and family members.

Joanne

Joanne Rogers

Job Title: Receptionist Joined: 2022

My name is Joanne, and I am one of the receptionists at Baycroft Orpington I have worked as a receptionist all my working life.

I love my job as a receptionist at Baycroft Orpington because I get to see so many visitors with who I really enjoy chatting.

I have lots of conversations with the lovely residents, jokes and laughs they are such lovely people it is nice to meet their family members too.


Not forgetting the very nice staff and my team whom I enjoy working with.

Lorraine

Lorraine Kelly

Job Title: Receptionist Joined: 2023

Hi, I recently joined Baycroft as a Receptionist. My background is in Beauty and Aesthetics, most recently as an Aesthetic Consultant at Harley Street. As a therapist and consultant, I have always enjoyed working with the older generation and building a relationship with them to the point a lot of them became friends. I have a caring nature and decided to get into the care industry using my customer service and reception skills. I know I will get a lot of job satisfaction from knowing I am part of helping someone’s care and attending to their friends and relatives, giving them 5-star service.

Tony

Tony Waller

Job Title: Maintenance Manager Joined: 2022

I am the maintenance man for Baycroft, I have been made very welcome and supported by the staff in the home.


I’ve been in care for over 17 years in different roles predominantly in Dementia homes, eventually moving into training. Qualified in all aspects of training within the healthcare sector. I moved out of care homes and into a highly successful training company teaching across all sectors of care including the NHS. I am a qualified Dementia trainer for the world-renowned Virtual Dementia Tour and a Newly designed Dementia Interpreter I can utilise my skills gained to help make the residents' lives as fulfilling as possible.

Sophie

Sophie Marney

Job Title: Activities Coordinator Joined: 2019

I joined Baycroft in 2019 as a healthcare assistant but I started caring in 2017 for my great nan when she became unwell. I have now started a new role as Activities Coordinator at Baycroft Grays Farm Road, I am enjoying creating a diverse, stimulating activities programme for residents to enjoy.


I enjoy taking part in the daily activities with residents and it is so rewarding to see them benefiting from having social interaction with others and a sense of empowerment from taking part.

Bin

Bin Zhang

Job Title: Senior Carer Joined: 2021

BIN ZHANG graduated from Medical College of SOUTHEAST UNIVERSITY in China and gained a Diploma of Medical Laboratory Science. After his graduation, BIN worked as a medical laboratory scientist in general hospitals for 10 years, as a senior QC supervisor and ISO15189 internal auditor in independent medical laboratories for 4 years, and as a QA manager and senior medical IVD scientist in an international medical devices company.


After moving to UK BIN gained NVQ-3 Health and Social care certificates and has been working in healthcare settings for 6 years. During his work experience, he has a good reputation for client-centred care service as a healthcare assistant and senior healthcare assistant.

Larina

Larina Green

Job Title: Senior Carer Joined: 2017

Larina Gray Green has a special gift. She earns the trust of the residents and the respect of her colleagues in her work
environment.


She is adaptable and takes responsibility very seriously. She remains confidently calm in the face of stress or crises. Larina is compassionate, friendly and obliging and is an asset to whomever employs her.

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