Weald Heights

Always clean and a warm atmosphere.

I am so very grateful for the excellent quality in Weald Heights' provision of care. Right from our initial contact with staff, they did all they could to support and help us through a very difficult time. The extent of staff training, particularly in dementia care, was reflected in the high standard consistently present in my mother’s care and a reassuring depth of understanding of her reality. My mother was treated with dignity and respect, with compassion and gentleness. There was graciousness and patience in communication with her and a desire for her well-being shown by all the staff we met. We were impressed with the high standards of cleanliness, safety, food provision and the activities laid on. We spent time in the dementia suite day room with other residents and witnessed the excellent overall attitude of staff and particularly their desire to be looking after and opting into caring for people affected by dementia, however these residents were struggling.

Mum arrived in Weald Heights in September 2018 with vascular dementia and needing more care than we could provide at home. From the moment she arrived we all felt at home, all the staff were friendly, attentive and caring. Mum was cared for with the utmost respect and attention to detail, but more than that - as a family we were welcomed into Weald Heights and always greeted with a smile and given personal and specific updates on Mum.

Mum passed away in Weald Heights and again the care and attention shown towards her and us at the end were exemplary. The staff made what was an extremely difficult and emotional experience much easier with their constant care and presence.

I cannot recommend Weald Heights enough. Thank you to all the staff there, you were amazing and we all appreciate everything you did for Mum and us.

I have found staff very helpful and I have had a very good relationship with them being caring and cheerful. The food compared to my first visit has improved in quality and I appreciated being listened to when I asked to be moved from nursing floor to residential.

My mother has been at Weald Heights for convalescence and respite care and it has proved to be invaluable. She is much stronger now following two nasty infections and hospital admittances. She is now mobile and more able to cope on a daily basis. She still has a couple of weeks to go and I am sure with the care and attention she receives at Weald Heights she will recover even more. We would have no trouble in recommending Weald Heights Care Home.

Thank you very much.

I am very happy that he is here.

My wife has spent a fortnight at Weald Heights after a stay in hospital convalescing after a fall.

The ambience of the home is that of a luxury hotel. The staff are attentive and extremely kind. The catering is excellent with varied menus and appetising food. There is a good range of activities which are all fun and purposeful as well. One could not wish for a better convalescent experience.

My wife has benefited enormously and visiting has been most enjoyable because one is always so warmly welcomed.

Very welcoming and friendly and most attractive. I've enjoyed my stay enormously.

I am massively grateful to Weald Heights.

A wonderful experience for my mother. She is more animated that I have seen her for a long time. The home has made her feel so welcome and everyone has been so kind. I have been able to enjoy my holiday safe in the knowledge she is being well cared for. Excellent.

Weald Heights is just the right size to feel homely and we are delighted that she is here where we know she is safe and valued.

From our experience in the last couple of months, this is a very well managed care home. All of our experiences with dealing with all staff from management at the outset to carers on a more regular basis have been excellent so far. All the staff appear to be happy to be there and the carers genuinely seem to care about their residents and this is reflected in the level of care provided. Long may this continue.

My mother-in-law with Alzheimers became a resident at Weald Heights 8 months ago. We had previously searched a number of other care homes but none even came close to the standards of Weald Heights. The care home is relatively new and the staff, amenities and activities for the residents are all excellent. There is a warmth and friendliness which pervades the entire Home and the residents are treated with dignity and respect. I have no criticisms and would highly recommend Weald Heights.

All the staff were very friendly and my cousin settled in really quickly. There are many activities on offer for her to enjoy.

I have visited the care home on many occasions to visit family. I have remarked to the care home manager today on how lovely the home is looked after and how friendly the assistants always are. I always feel welcome and reassured my family are well looked after.

Our family has been very pleased with every aspect of Weald Heights Care Home.

Everything from welcoming my mum into the home and the love, care and attention to every detail is outstanding. My mum is on a respite stay but as a result of how well this home has looked after her in every way, we will be putting her on a permanent residency. Cannot say enough good things about Weald Heights and the manager and staff.

Very pleased with the staff and management. Food is very good. Weald Heights is very clean and when I want something I buzz and they attend. I have enjoyed lots of great activities.

I conducted a thorough review of care homes in the Sevenoaks area and Weald Heights was an easy and obvious choice for my mothers care needs. The home is of a very high standard in terms of the surroundings, facilities and most importantly the quality of care.