Timken Grange

My husband has recently joined the Timken Grange family, and I am very happy with the way he has been welcomed and settled in. The staff are friendly and caring to both the residents and their families.

Families are always included/involved making it all a positive experience.

My mother-in-law has been a resident at Timken Grange for 5 years and seems happy there. I think the running of the home has improved over the last year or so. The staff are friendly and helpful and regular social events are arranged including some for families and visitors. We visit at different times a day and always find a welcoming atmosphere.

Came to enjoy a summer BBQ with my children and their great granny. Staff were diverse, fun and elective, the songs work for all ages. Food is delicious, fresh and clean with plenty of choices. A truly delighted day had by all. Thank you.

We love spending time with my great-grandmother especially whilst something is happy around us, we love it. We find the home lovely, clean, great food and fantastic activities.

My husband is looked after here much better than having carers at home and I know he is safe from wandering away. His every need is met by the friendly staff over and above expectations at times. he enjoys the company of residents and staff and really has time to watch TV. He tells me he is always at work and sometimes it's hard to convince him otherwise. Thank you for looking after him so well.

My mother spent 8 weeks here having respite care following her release from hospital, during that time she could not fault the care and help she received from the staff. Their care and support enabled her to recover sufficiently to return home.

I would not hesitate to recommend this care home.

The team at Timken Grange are amazing! They take amazing care of my Dad and really make it feel like home from home. He's really blossomed and made lots of new friends. The team support me too in managing his medical needs, often taking Dad to routine appointments and managing meds. It's a great solution for my Dad and takes a weight from my shoulders too. I would highly recommend.

My father has settled in really well and I have no worries that he is being looked after by a first-class team who go above and beyond for everyone.

The home and its staff care for residents like they are family. It's a welcoming place and everyone is treated respectfully and the care is excellent. My father moved here after a terrible experience in a previous home and the staff have been able to restore him back to who he once was. They also care deeply about the families of residents which helps to make the transition into care so much easier for all concerned.

My father was a resident at Timken Grange for just short of two years, entering during the difficult times of Covid restrictions, when he felt he needed more care and support around him. Despite the difficult timing, at no point during his stay have I had a moments worry that his health and well-being were not at the forefront of everyone’s mind at Timken Grange. The team are all friendly, cheerful, dedicated and work so very hard, making a home from home atmosphere, for both residents and their families, with an array of stimulating options on offer for those that wish to partake in them. I would not hesitate to recommend this wonderful “Home” and hope I am as lucky to find such a place for myself when the time is right.

Stepfather has blossomed again after going into Timken Grange. He has recovered his enjoyment of life and his fine sense of humour has returned. He is clearly very well cared for by the team and enjoys their company. He has been introduced to a group of male residents and gets on well with them all, friendships becoming stronger. This was a very positive proactive action by the care team. Many thanks... we no longer need to worry about Stepfather!

Heartfelt thank you.

The home also has a policy of developing and promoting staff from within, so I have no doubt that the ethos and quality of care will continue well into the future.

I am very happy with the home, the care given by the staff is excellent. Mum is very happy here. She looks well cared for. She is loved by all the staff and has a happy disposition. We cannot fault the home in any way.

The home is very welcoming. You can tell the staff care for their residents. My mother-in-law was in the home for 4.5 years. The atmosphere is so much better and well-run since the new management came in. The staff went out of their way to go to the shops to get certain things for my mother-in-law to eat, as she was deteriorating. We planted lots of her favourite plants in the garden for her to look out on as she sat next to the window. We maintained the garden with my mother-in-law's advice. It gave her a purpose in life.

My Dad went into Timken Grange in mid-June 2022 and unfortunately passed away peacefully on 24th August 2022. Not a long stay, but I visited my dad many times during his stay and was always extremely happy with the care my dad received. His room and his clothes were always clean and communal areas were amazing, with staff on hand at all times if Dad or I needed something, or just advice. There was in my opinion an obvious and positive culture of care for both residents and relatives/friends visiting, being driven correctly by the management team. The staff I met were incredibly supportive to me and is something I won't forget. Timken really looked after my dad.

First class home. First class service. First class staff!

Timken Grange is a good care home and long may it continue. The staff have a positive attitude, which is vital in this environment. We'd highly recommend staff incentive services to assist with this. Suggestions - allowing family to join residents for meals, maximising best practice approaches to decrease personal odours in the common areas - installation of air conditioning.