Timken Grange

Timken Way South, Duston, Northampton NN5 6FR
Review Us
9.8 100 Reviews
  • Timken Grange, Northampton
Timken Grange is located in the village of Duston.

It continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken Factory.

Timken Grange is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides friendly and comfortable residential and dementia care for up to 66 residents in single en suite rooms each with a wet room to support privacy and dignity.

Timken Grange's facilities include a cinema room and a coffee shop area as well as cosy, quiet lounges where residents can relax and socialise.

Putting residents at the heart of everything they do, the dedicated care team at Timken Grange spend time getting to know their residents, and work with them and their loved ones to create detailed care plans that ensure their needs are met, now and in the future.

They strive to ensure all aspects of the service provided is focused on individual and compassionate care, with respect and dignity at the forefront.
Show Timken Grange on the Map

Care Provided by Timken Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1523
  • Self-Funded Residential Dementia Care: from £1523
  • RESPITE Self-Funded Residential Care: from £1623
  • RESPITE Self-Funded Residential Dementia Care: from £1623

Please contact Timken Grange directly for more information on our fees.

These prices are only a guideline, please contact Timken Grange to find out the exact price for your requirements.

Contact Timken Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Timken Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Louise Mulvany (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Timken Grange.

Parking

  • Onsite parking is available, including disabled spaces.

Timken Grange Reviews (100)

9.8

Timken Grange has a Review Score of 9.8 (9.823) out of 10, based on 21 reviews in the last 2 years.
Over all time Timken Grange has 100 reviews.

Overall Experience
  • 88
  • 11
  • 0
  • 0
  • 1
Date Published
  • 100
  • 8
  • 13
  • 21
  • 79
Reviewer Connection to Timken Grange
  • 35
  • 25
  • 8
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 100, showing 61-80
Review from Sarah B (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team are simply amazing, doing everything possible to make sure all my dad’s needs are met and more. Always going that extra mile. They have given my dad his get up and go back, he is the happiest he’s been for some time.
Reply from Amanda Robinson, Manager at Timken GrangeThank you, Sarah, for taking the time to provide this review. It means so much to the Timken family to hear your feedback. We are so fortunate to care for so many wonderful residents and we thank you for choosing Timken Grange. We know how hard it is to put your trust in others to care for your loved one. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicki B (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Timken for nearly 2 years. In the beginning, he joined in with many of the activities but more recently he has had a number of visits to the hospital and since returning to the home he has been fairly immobile. The staff assured me that there was nothing they couldn't provide
from a care point, even changing his bed to a more suitable electric type and implementing a hoist to help him in and out. Usually, on my visits, he sleeps either in bed or in his chair so imagine my delight when I arrived yesterday to be told he was up having his hair cut. He'd been to the lounge for lunch for the first time in 2 months and he is putting on weight. The staff work continuously to make sure he is getting the care he needs and yesterday they even went out and bought him a beer (alcohol-free of course!) His face was pure ecstasy! They really do go the extra mile and I honestly can't thank them enough. I would highly recommend Timken Grange. It's like my extended family!
Reply from Amanda Robinson, Manager at Timken GrangeThank you, Nicki, so much for taking the time to review Timken. Your kind words will be shared with the team. It is with great pleasure and privilege that we are able to care for Dad so thank you for putting your trust and faith in the Timken team. Thank you, Amanda Robinson, Home manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen W (Son of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who is now 97years old, has been at Timken Grange since it opened when she claimed it was like a five-star hotel, and now it is truly her home and she feels secure within its bright and airy rooms. The staff make every effort and more to ensure her happiness and my mother considers them friends
with whom she can feel fully at ease. She has a regular in-house hairdresser and manicurist while, as well as the many daily activities offered, there is a plush purpose-made cinema with sofas. The staff even arrange regular facetime chats with my mother as we live a considerable distance from Northampton. My mother has many ailments but we feel secure in the knowledge that staff ensure she has the medication as prescribed and closely monitors her 24-hours a day, to be on hand to make sure appropriate medical care is provided promptly when required. Timken Grange saved my mother’s life when she was at a low 4-years ago and offers her a safe, dignified and extremely comfortable final years.
Reply from Amanda Robinson, Home Manager at Timken GrangeWhat a wonderful review, such kind words. Thank you, I will pass your feedback on to the team. We are very fortunate to be able to meet and care for many wonderful people during the course of our work, your mother being one of them. It has been a pleasure and an honour to care for Mum over the years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E L (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly Dad was only in Timken Grange Care Home for a week before he was taken back into hospital and passed away. We feel sad that he never truly experienced life at Timken. We were looking forward to becoming part of the Timken family! We would like to thank everyone at Timken for their support, care
and compassion and for looking after Dad so well when he was with them.
Reply from Amanda Robinson, Manager at Timken GrangeThank you for taking the time to review Timken at such a sad time, we are so sorry for your loss. Your kind review will be shared with the team, thank you for choosing Timken and putting your trust in the team to look after Dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Wife of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all areas. Very safe and stimulating home. Very caring and kind.
Reply from Amanda Robinson, Home Manager at Timken GrangeThank you so much for taking the time to submit this review, I am happy to know that you hold our home in such high regard, I will pass your kind words on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Craig F (Son of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of the care home since July 2018 and since the transfer of ownership last year, we have seen changes for the better. I often see directors and members of the management team at the home who are always engaging. I am always welcomed into the home for my visit, which has
been difficult through the Covid-19 pandemic and as she is at the end of her life. Since the new manager arrived, the manager has gone out of her way to ensure that my mother's needs have been met; nothing is too much trouble and she is passionate about working at the home, being very hands-on and engaging with family members and all members of staff/management to ensure that the home provides the best care for residents. The manager shows empathy towards all residents and has a great team of senior staff members around her who share the same commitment, all of whom I have got to know and ensure that my mother is kept comfortable. I feel assured at all times that my mother is in the best place. Well done TG.
Reply from Amanda Robinson, Manager at Timken GrangeThank you so much for your feedback Craig, it is such a privilege to have the opportunity to care for Mum. We are very proud of the improvements made here at Timken Grange and it's wonderful for this to be noticed and commented on. Thank you for taking the time to provide us with your feedback, this will be shared with the team here at Timken Grange.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise C (Daughter of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving six months ago, Mum has improved greatly in physical terms and her general outlook. The staff are friendly, helpful and there is always laughter around. We are kept up to date with all information necessary and are very impressed with the care, activities and generally the home.
Reply from Amanda Robinson, Manager at Timken GrangeThank you so much for taking the time to provide a review for Timken Grange and thank you for choosing this home, putting your trust in us and allowing the team at Timken Grange the privilege and opportunity of looking after and caring for Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laurie A (Daughter of Resident) published on 14 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Timken Grange and particularly, the general manager, could not have been more helpful and accommodating in what has been a difficult time for us. The standard of care and attention to detail has been amazing and we can't thank them enough.
Reply from Amanda Robinson, Manager at Timken GrangeThank you so much for taking the time to provide this lovely review. Your kind words will be communicated to the dedicated team here at Timken. Thank you for choosing Timken Grange and giving us the opportunity to care for Mum and Dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor B (Son of Resident) published on 10 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Timken Grange for a couple of months, having been previously in a care home for one month, which she hated. From our very first visit, the staff have been most welcoming, courteous, and polite. The rooms are equal to a very good hotel chain, the food is varied and ample. The overall
care, compassion and warmth she receives is second to none. From the moment my mum said she would like to reside at Timken Grange, the management and all staff have done everything they can to make her as comfortable and happy as possible.
Reply from Kerry Goodearl, Sales & PR Manager at Timken GrangeThank you so much for taking the time to review our home. We are delighted to know your mum is happy here, we love having her around. The team work exceptionally hard to ensure that our residents are well cared for and happy and feedback such as yours, is gratefully received.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor S (Son of Resident) published on 10 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother lived at Timken Grange for two years, until her death. Our family is full of gratitude for the care and love she received. She arrived withdrawn, reclusive and confused. The Care and Lifestyle teams deserve great credit for how they helped her into better habits and coaxed her into sociability.
Her smile returned and she would often tell us "I love it here." Staff enjoyed learning her story, making her laugh, holding her hand. As Mum's dementia accelerated and she could do very little, staff would sit with her, play her favourite CDs, help her eat and drink, bring the therapy dog to see her - even sing to her. The management were outstanding in the Covid pandemic, finding ways of being very protective of residents without being insensitive or heavy-handed to relatives. We would recommend Timken Grange wholeheartedly to anyone wishing excellent, compassionate care for their relative.
Reply from Kerry Goodearl, Sales & PR Manager at Timken GrangeIt was a great honour to care for your mother, her smile was infectious and her affection for our home and the team members was heartwarming. We are so grateful that you have taken the time to share this review with us and that you were happy with the service that we provided to both you and your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon W (Daughter of Resident) published on 10 February 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Leadership poor. Very little actual care or record keeping. Poor especially from the management team. Tendency when things go wrong to blame the resident. There is a poor defensive culture and lack of training for staff. Unfriendly for the most part and too much emphasis is placed on looking ‘good’
rather than focusing on the residents.
Reply from Kerry Goodearl, Sales & PR Manager at Timken GrangeFirst and foremost I would like apologise for the experience detailed in your review and any inconvenience this may have caused, as well as any miscommunication which may have occurred leading to your distrust.
We understand that you may be frustrated, we have attempted to make contact to gain information of which would support improvements within our service, if you feel able to give us the opportunity to correct the issues raised, we will do our best to resolve your concerns.
We would like to thank you for the time you have taken to leave valuable feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan D (Daughter of Resident) published on 11 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Timken Grange 2.5 years ago when she was unable to live independently and needed care. The staff made her welcome and encouraged her to participate in various activities. Having her hairdresser regularly was very important to her wellbeing. Being confined to a wheelchair, a highlight
was to be taken out in the cab, stopping for ice cream. The standard of care she received when she entered end-of-life care, was excellent, being treated with the dignity she deserved. I would like to thank all the staff for looking after her so well, during very difficult and challenging times.
Reply from Jessica Tilson, Executive Assistant at Timken GrangeThank you for taking the time to review our wonderful home and sharing such lovely feedback. We will be proud to share these comments with all of our hard-working team who care dearly for all of our residents. I am pleased to hear Timken Grange were able to support your Mother and provide a fulfilled lifestyle during her time with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike F (Son of Resident) published on 1 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home enough. The facilities are excellent, but more importantly, all the staff were kind, friendly and knowledgeable. Nothing was too much trouble for them and they went out of their way to give my father the support he needed.
Reply from Amanda Robinson, Manager at Timken GrangeThank you so much for this lovely review, we will ensure this is passed on to the team. We are pleased your experience was so positive and thank you for putting your faith and trust in us, looking after your father was a pleasure and a great privilege.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adrian G (Son of Resident) published on 23 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Timken Grange has achieved a very high standard of presentation and implementation of a caring package. It can be easily added to any shortlist of 'World Class' care facilities, and it truly is a 'home from home'. I would not hesitate to recommend it to anyone for the support, care and provision of
their loved one's needs. Staff really do care, and demonstrate this in many ways, right down to the smallest (often very important) details. The facility is spotless and is currently undergoing a refresh of most rooms and general spaces, and after only 3 years since opening. How many other homes could match that? Food quality, choice and presentation is of a very high standard and includes the old favourites as well as newer dishes. Entertainment is frequent, varied and fresh whilst providing an opportunity for residents to enjoy new experiences such as flower arranging or cake making. Just visit and absorb the welcoming atmosphere and surroundings. Superb!
Reply from Jessica Tilson, Marketing at Timken GrangeThank you so much for taking the time to write such an amazing review. We really appreciate all feedback and we are excited to share this with our wonderful team members at Timken Grange. The team go above and beyond and work extremely hard to provide their residents with the highest standard of care, whilst ensuring their wellbeing is at the heart of all they do. The team will be so pleased to have received this review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Daughter-in-law of Resident) published on 16 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are extremely caring and compassionate as regards the residents. Lots of activities and outings are all-inclusive. Nothing is too much trouble for the staff who are all very friendly and welcoming. I would highly recommend Timken Grange to anyone.
Reply from Amanda Robinson, Manager at Timken GrangeThank you so much for the wonderful feedback. Your kind words will be shared with the team. We are so pleased you have had such a positive experience. We will continue to work on service improvements to ensure we continue to meet and exceed expectations.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol B (Daughter of Resident) published on 11 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well another brilliant day last Sunday 3rd October, celebrating with our Mum and staff at the family fun day.
The staff of the Lifestyle team was brilliant, and all the other carers that made the day so special for all the residents.
Well done all
Reply from Amanda Robinson, Manager at Timken GrangeThank you for your positive feedback towards Timken Grange care home, we are pleased to hear you have enjoyed our fun days, we are committed to delivering a high quality of activity for all residents to enjoy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth B (Niece of Resident) published on 29 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Timken Grange hosted a family fun day on 29th August 2021, inviting two family members of each resident to a garden party. The Timken team pulled out all the stops and created a fabulous event, full of joy. Although the Timken team has been exemplary throughout the pandemic in doing what they could
to ensure continuity of visits within legal guidelines, it was amazing to have a larger get together (Covid guidelines were respected, visitors wore facemasks inside and took lateral flow tests) and have a chance to spend quality time with loved ones. Timken has a Lifestyle Team, who attend to the 'fun stuff', arranging entertainment, activities and trips out. For this event, they'd arranged circus performers, live music and a BBQ. The theme was 'The Greatest Showman' - the staff dressed up in fantastic outfits. My one-year-old daughter came too, it was so sweet to see her playing with children of the Timken staff - equally as kind-hearted as their parents. Thank you Timken.
Reply from Amanda Robinson, Manager at Timken GrangeThank you so much for your wonderful feedback, this has been shared with the team who are very grateful for the recognition of all their hard work. We look forward to seeing you soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susie H (Daughter of Resident) published on 4 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Timken Grange for 20-months. Her care during that time was consistently excellent, there were some issues around laundry, but these were always resolved pleasantly and swiftly. My mother had vascular dementia and gradually deteriorated becoming more unwell. During the last
few weeks of her life, the care and kindness she received knew no bounds. The staff team were absolutely incredible and helped to make her last few weeks as easy as possible for both her and us the family. If I was dying and I couldn’t be looked after at home, I would move into this home, providing it was still the same staff. The only bump in the road came from some of the nurses who came from outside the home to treat my mother, and some of them did not listen to the care staffs’ request re medication, which I found difficult, as the care staff were with mother 24-hours a day, not just coming in for 20 minutes each day. I cannot recommend this home highly enough!
Reply from Isobel Scott, Home Manager at Timken GrangeThank you for your kind words. It is always a great comfort to the team to hear that we have achieved our goal; to give the best care. This has been more challenging in these difficult times, but we have found ways to adapt to ensure the great care we are so proud of can continue. We always feel a loss when someone passes on but feel proud to have met that person and their family. Thanks again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela M (Cousin of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having extensive experience visiting relatives in other care homes, Timken Grange stands head and shoulders above the rest.
The staff show such compassion for residents and from the first moment I visited, I was struck by the sound of laughter.
During the recent pandemic, I have been in awe of the
team, going above and beyond to keep our loved ones safe, working tirelessly under enormous pressure. With visiting not possible, the team installed new technology and increased communications with families, doing everything they can to keep us in touch with loved ones, and them with the outside world.
The Lifestyle Team are ingenious in their invention of activities designed to entertain the residents – this didn’t stop during the pandemic, they just had to think more creatively!
When we can visit safely again, I look forward to joining my cousin for lunch or tea – Timken has lots of cosy corners for private conversations and guests are always made to feel welcome.
Reply from Isobel Scott, Home Manager at Timken GrangeThank you very much for your positive feedback and taking the time to write a review. I am very proud of my team, and all that they do and will ensure they receive this wonderful feedback. Thanks again for all of your comments; we really appreciate them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Daughter of Resident) published on 22 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the COVID-19 period, the staff at the home have all remained positive, cheerful and have worked to the very best standards to make my mother's continued stay enjoyable and fulfilled. They have worked to keep my mum informed, occupied, interested and cared for as well as doing their very best
to keep her safe from infection. They have used IT to keep us in touch and to continue to deliver some of the activities. Thank you to all.
Reply from Isobel Scott, Home Manager at Timken GrangeThank you so much for your feedback and taking the time to write a review. We will ensure our staff receive this lovely feedback; they put their hearts and souls into caring for our residents every day and will be delighted to hear your comments. Thanks again, it is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Timken Grange is calculated as follows: ( (207 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 248 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Timken Grange is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 05 Jan 2026

We currently have three vacancies for care. Please contact Timken Grange for further details.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (6)

Louise

Louise Mulvany

Job Title: Home Manager Joined: 2019

My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,


I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.


I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.


I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.


Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.

Kelly

Kelly Tomkin

Job Title: Deputy Manager Joined: 2018

I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.


I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.


I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.

Caroline

Caroline Rielly

Job Title: Administrator Joined: 2022

I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.

I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.


The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.


I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.

Emma

Emma Gardner

Job Title: Kitchen Manager Joined: 2020

Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.

Hollie

Hollie Butcher

Job Title: Head of Housekeeping Joined: 2021

Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.

Mark

Mark Glazebrook

Job Title: Handy Person Joined: 2024

Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.


Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Timken Grange to verify any information. View our terms and conditions. Timken Grange has an Enhanced Service - more info.