Pear Tree Court

My mother has been a resident of Pear Tree Court since early July. It was family decision to move her from her home in Kent to be closer to me as her advancing dementia was making it impossible for her to remain living safely alone when she began wondering and locking herself outside. Being closer also allows me to visit her several times per week and each visit confirms my feeling that this is now the right place for her. Regarding my mother's actual care on the dementia floor I am very happy with what she has received so far at Pear Tree Court. All the staff have been incredibly friendly yet professional and I have witnessed them with many residents providing varied group activities, live music and one to one care. I like both the layout and the atmosphere of the home which always feels positive and reassures my confidence for Pear Tree Court to continue my mother's care in a safe environment.

Dad moved into Pear Tree Court four months ago and we feel very good about that decision. The staff is extremely professional and super attentive to Dad's needs as well as our family's requests. The facility is well maintained and extremely welcoming. We have peace of mind that Dad is getting very good care and is well looked after. Thank you to the entire Pear Tree Court team.

I would recommend the home to care for your loved one.

There is a family home feel to Pear Tree Court and the staff go to great lengths to care for Dad. They adept to his medical and mental needs quickly and are always willing to listen to our worries and views. The most important thing for us is he feels very safety at Pear Tree Court.

Great service from start to finish. Found the registration very straight forward and staff were very helpful in showing me the home and had two rooms to choose from.

Unfortunately my friends time was there brief but would not hesitate in recommending the care home.

It all stems from the leadership of the manager. Having trained hundreds of leaders I know one when I see one.

My mum was in a very confused and distressed state before starting at Pear Tree Court. From the moment Mum arrived I knew that the care would be outstanding. The staff have taken the time to get to know Mum as well as her wider family. She has settled quickly and loves to take part in all the fun and engaging activities. Mum is more talkative and it is joyful to see her regain some of her interests. The staff have quickly made adjustments to her bedroom to aid her mobility and they even found time to position her favourite paintings on the wall. During this heat wave they have been incredibly proactive in ensuring residents her well hydrated, fed and kept cool. The communication between the care home and myself is excellent and I can see how much they care about all their residents when I visit Mum. Thank you Pear Tree Court.

My mother has been receiving exceptional care at Pear Tree Court. She moved there at the beginning of May after spending six weeks in hospital, and before that a stay in another care home that simply wasn't equipped to support her dementia and mental health needs. The difference at Pear Tree Court has been remarkable. The standard of care is truly first class. Her room is always clean, bright, and comfortable, and when she becomes distressed or anxious, the carers take the time to sit with her, reassure her, and help her feel safe. She also enjoys many of the activities, which keep her mind engaged and give her a sense of purpose. It brings me peace knowing that my mum is in such capable and compassionate hands. The staff don't just care for her - they also make the effort to get to know the family members who visit, which means more than I can say. I only wish I could give them more than five stars. I'm hopeful that this will be Mum's final home, as she is now really settled

The last 6 months have been awful for mum and our family. Making sure mum got the help she needed has been my main priority. Watching mum go through all the changes and daily challenges has been the most upsetting experience anyone could face.

Once we had visited Pear Tree Court - I knew mum would be happiest here. They have removed so much pressure from me and mum has made some really lovely friends. She is well looked after and the happiest we have seen her in a long time. They involve mum in all their activities, have day trips out and I know mum is safe now.

The staff went above and beyond to help me get mum a place at the home. They were there every step of the way. The support has been fantastic and I have been so grateful for their kindness.

The facilities at Pear Tree Court are modern and extensive, catering for a wide variety of residents' needs and interests. I'd happily recommend Pear Tree Court to any family or individual considering placement there.

Friendly staff. I was impressed by their getting to know patien'ts and relative's names quickly. Looked after my husband well. Sadly he lost his appetite so he didn't get to sample the menu very much.

I have been very happy with the care he has received and would recommend Pear Tree Court to others.

My father's staff care during his brief stay was of a very high standard, providing much relief to his family under clearly stressful circumstances. Thank you very much, Pear Tree Court team!

Great staff and team, activities are fantastic and really good to see the residents having a good time. The carers are really attentive and supportive of the residents needs and do everything they can to treat all with dignity.

Top care& attention from all carers & staff. I really couldn't expect a better welcoming into my new home which I'm sure will be long & happy. This makes my family happy knowing that I am happy and comfortable

My mother was a resident in Pear Tree Court for over 6 years. She started on the dementia floor when her journey was in its earlier stages. During this time she was encouraged to remain active and supported in what she believed were her daily cleaning and organising activities. The staff were patient and understanding even when Mum was confused as to which was her room and would often be found in the wrong room. As her dementia progressed and her health deteriorated she moved to the nursing floor where she received excellent care and support. Whilst the facilities in the home are excellent, from our experience the calibre of the staff is key to the quality of the care home. Almost without exception the staff were brilliant and were clearly dedicated to providing a level of support and care that family are not able to provide. Mum was always treated with dignity & kindness, and was very fond of a number of staff members who had been at Pear Tree for the vast majority of her stay

The staff really are adept at keeping their residents amused and entertained, and although my husband kept to himself, he was still able to interact with them. He seemed happy and relaxed, he seemed to enjoy his time there.

From the moment Dad moved in, the care and support from everyone at the home has been exceptional. The staff are warm, responsive, and genuinely caring, which gives our family enormous reassurance.

One of the things I appreciate most is the daily communication. We regularly receive photos of the activities Dad has been joining in with, which is incredibly comforting and makes us feel connected to his day-to-day life. The weekly emails outlining the upcoming activities are also a lovely touch and show how much thought goes into keeping residents engaged.

Management and staff are always informative, approachable, and very hands-on. It's clear that there is a strong culture of care and attention throughout the home.

Dad is often taken out in the minibus for trips to garden centres and coffee shops, which he really enjoys, and it's wonderful to know he is still getting out and about. The food offering is also excellent and clearly prepared with care.

Overall, I feel genuinely comforted

My Grandparents were always happy when we visited and the coffee shop was a plus for family members to beable to meet and have a nice catch up over Tea & cake.

Well what can I say,absolutely an amazing place with such caring staff they came to our aid with taking in our dad while mum went into hospital and welcomed her when she went to them as well ,as a family we were bowled over with the compassion and care they gave them ,couldn't fault the lovely rooms and wonderful staff.its more than a home from home it's a lovely community.