Pear Tree Court

Portsmouth Road, Horndean, Waterlooville PO8 9LN

Pear Tree Court, Care UK’s new purpose build care home in Horndean, offers the very best of care in stunning surroundings. Pear Tree Court offers residential and nursing care to short-term respite and specialist dementia care.

Every aspect of care and living at Pear Tree Court is personalised to each resident. The home team get to know each individual well so they can create care and lifestyle plans that meet their unique preferences.

The lifestyle team ensures that regular group and one-to-one activities are tailored to residents’ interests, and from quizzes and music to visits from entertainers and animal charities. Residents are also supported to continue doing routine tasks if they wish to, such as watering plants, gardening or laying the table for dinner.

Luxury and comfort are key at Pear Tree Court. All bedrooms have en-suite facilities and the home features its very own hair salon, café and cinema. Residents are also treated to a range of menu choices at meal times, designed around their individual tastes.

Group: Care UK Nursing & Residential Care Services

Person in charge: Ray Arnold (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 60+.

Single Rooms: 72

Rooms with ensuite WC: 72

Facilities & Services: Gardens for residents • Bar/Cafe on premises

Latest Care Quality Commission* Report on Pear Tree Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Pear Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Pear Tree Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.882 for Pear Tree Court is calculated as follows: ( (91 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 102 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.625 Points relating to the number of positive Reviews for Pear Tree Court is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 9 Reviews ÷ 14.4 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Pear Tree Court has a Review Score of 9.5 (9.507) from 9 Reviews


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pear Tree Court?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pear Tree Court

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1

My mother was always adamant that she did not want to go into a home but a change in health meant that this was the only long-term option. From the time we first made contact with the home, they could not have been more helpful and welcoming. As a new, purpose-built care home, the environment is lovely - visitors are welcome any time, food is fantastic and there are a lot of activities for residents. My mother has a lovely room with her own private patio. When she moved in, we asked whether we could bring outdoor furniture - there was no need as the home immediately ordered some for her. On the day of moving in, mother stated that she couldn't have found a better place and while she may have short-term memory problems, she seems to be fitting in very well and making friends and keeping busy - something she has said she wanted to do for some time.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I recommended somebody today to the care home. I would definitely want to stay here if I was older!

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Care / Support

Treated with Dignity

Staff

Management

Rooms

Average Rating:   4.3 out of 5

We have found Pear Tree Court to be a positive and caring environment. The home and grounds are spacious and welcoming and contribute to us wanting to spend more time with dad.
We viewed many homes and Pear Tree Court stands out from the others in cleanliness, spaciousness, decor and professional approach...We all want to move in with dad.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Due to the care of all at Pear Tree Court my dear friend's quality of life has been transformed. After two years of basically sleeping in bed all day, she is now enjoying a life of what I can only describe as totally fulfilling. From the food to the caring staff, the planned activities, visits from the home hairdresser and so much more. As visitors, we are made so welcome because it is valued that this is afterall the residents' home. Everything is so well thought out. It really is amazing.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The moment we walked into Pear Tree Court, we were blown away by the finish of the home. My mother has dementia and the Napier Suite is by far the most dementia focused facility in the area. Having decided that this was the right place for mum, the process of securing a room and arranging the move in was handled with efficiency and sensitivity. We were apprehensive on move-in day but were overwhelmed by the support and care offered by all the staff. Mum has settled in better than we could have imagined, she has come out of her shell, made friends with staff and residents and gets involved in (most!) of the activities. We love going to see mum and rest well knowing she is safe, secure and well cared for. We also love the staff! Nothing is ever too much trouble, they're always smiling and provide cheeky, light-hearted relief when it's needed! Thank you.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Very please with how helpful on all aspects of getting my mother into Pear Tree Court went. Everyone was extremely helpful.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Pear Tree Court is a lovely comfortable welcoming place to be. My uncle has been there 2 weeks and has all good things to say about it. He is very happy there good kind caring staff, all very friendly. He is enjoying a good varied menu. He is able to walk around easily and is encouraged to take part in various activities.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Overwhelmed with the support with trying to find my mother a home. I would ritually say that the management team and staff have put our concerns to rest, a wonderful care home.
Go see for yourselves if you're considering this for your loved one.
A massive undertaking for the person you love deeply and want the best for them, as you would want for yourselves.
Beautiful inside and the gardens. Great facilities, a pub! and activity roo, a cinema room - amazing.
Nothing is too much trouble.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Pear Tree Court is a new state of the art care home. Everything is finished to a very high standard and is designed to provide a luxurious and stimulating home for the residents.
To add to this all of the staff are so friendly, caring and appear to genuinely enjoy their jobs. These qualities are continually shown not only to the residents but also their family and friends. Thus ensuring all parties are happy and relaxed during what can be a very stressful time when a loved one first goes into care.

How likely would you be to recommend Pear Tree Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Pear Tree Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Bed Vacancies

posted 22 May 2018

Please call us on 0239 298 5997 for current bed vacancies

Awards / Recognitions

December 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Pear Tree Court