Pear Tree Court

Portsmouth Road, Horndean, Waterlooville PO8 9LN
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9.7 106 Reviews
  • Pear Tree Court, Waterlooville
Pear Tree Court is a purpose-built care home in Horndean, providing the very best care in stunning surroundings. The highly trained team offers residential, dementia and nursing care to short-term respite and permanent residents, as well as compassionate end of life care.

Luxury and comfort are key at Pear Tree Court. All bedrooms have en-suite facilities, and the home features its very own hair salon, café and cinema. Residents are also treated to a range of menu choices at mealtimes, designed around their individual tastes.

Every aspect of care and life at Pear Tree Court is personalised to each resident. The home team get to know each individual well so they can create care and lifestyle plans that meet their unique preferences.

Pear Tree Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1649
  • Self-Funded Residential Dementia Care: from £1739
  • Self-Funded Nursing Care: from £1889
  • Self-Funded Nursing Dementia Care: from £1979
  • RESPITE Self-Funded Residential Care: from £1859
  • RESPITE Self-Funded Residential Dementia Care: from £1949
  • RESPITE Self-Funded Nursing Care: from £2099
  • RESPITE Self-Funded Nursing Dementia Care: from £2189

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Pear Tree Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Aimee Sparks (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Parking on-site

Pear Tree Court Reviews (106)

9.7

Pear Tree Court has a Review Score of 9.7 (9.724) out of 10, based on 37 reviews in the last 2 years.
Over all time Pear Tree Court has 106 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Pear Tree Court
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Total of 106, showing 61-80
Review from Clare H (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff genuinely care for my Mum, which is so important when I can't be there. I gave them a burden 2 1/2 years ago and they gave me back my mum. I don't think she'd be alive today without them getting her up and out of bed every day and entertaining her, giving her something to live for. She has
made friends with the other ladies and they meet for a cuppa and a chat, they play games together and she isn't lonely anymore. They provide many activities and she takes part in everything; she has been drawing, painting, singing and all sorts. When she lived at home she just slept.
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Review from A S (Daughter-in-law of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Pear Tree Court is a home from home. The staff go out of their way to make Mum feel comfortable and safe. I can see that Mum is always well-groomed and her room is spotless. Mum loves the Carers and I am happy that she is receiving the standard of care that one would expect from such a good Care Home.
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Review from Ginny D (Daughter of Resident) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Pear Tree Court since the beginning of February this year and the family have been incredibly impressed by the care and attention she has received.
Mum’s behaviour, affected by a subdural haematoma, is not always ideal but the care she receives from all the staff is second
to none, they are always compassionate, understanding and caring.
Add to this exemplary care for mum, the support they have shown me and the rest of the family, we cannot be more grateful.
A massive thank you to all the staff who give us peace of mind.
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Review from Janice N (Daughter of Resident) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with all Pear Tree Court offers for our Mother,she is very happy although Mum had a difficult start to begin with, she has now settled made friends and her nursing staff have been better and kinder than we could have ever wished for.
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Review from Ann H (Daughter of Resident) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is happy at the home. She has been residing there for a year now. Due to her mobility, she was unable to return to her flat after a respite visit. She likes the activities and joins in when she can. Visiting has been restricted due to Covid and still is. My main concern is that she is happy.
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Review from E B (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pear Tree Court cared for my father in his last few days and he died in their care. The family are so pleased Dad was able to leave the hospital and spend time within the care of Pear Tree Court. The home was diligent and kept him as comfortable as possible. Thank you.
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Review from Tim W (Son of Resident) published on 1 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
So glad my mother is getting the care she needs and the way it’s given, I couldn’t ask for more. So friendly and polite, it makes my mum feel loved and welcomed. She’s now just come out of her isolation and she is so excited to do all the activities available.
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Review from David J (Son of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff and management. Spotlessly clean, it's like walking into a 5-star hotel. You couldn't wish for more. Pear Tree Court, well done, cannot find anything negative.
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Review from Margaret K (Wife of Resident) published on 19 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Pear Tree Court from the Hospital. For my husband, it was a move that although at first he was confused as to where he was, he settled very quickly in a lovely room in which we were permitted to bring flowers and personal items from home which made such a difference to him. As he
was in isolation for 14 days, I was his only visitor, he was very poorly but was cared for by the staff with kindness and compassion. Sadly, my husband died, but having been alerted to his deterioration as a family, we were with him to the end. The Pear Tree Court team gave us their care, compassion and kindness we will never forget.
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Review from Rosalind W (Daughter of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and staff have made mum feel extremely welcome and they are all very helpful. The home manager is very lovely and explains everything in relation to mum's care in depth and is very helpful and approachable.
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Review from Maxine C (Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask for better care, and staff do their jobs very well. Nothing is too much trouble.
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Review from Julie H (Daughter of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We made a great choice when selecting Pear Tree Court. The carers and nursing staff are wonderful and kind to my Mum. All of the staff, from the front desk to maintenance and the cleaning crew, are helpful and supportive. Couldn't ask for better!
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Review from Vince C (Son of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even before Dad was admitted the level of service and attention to detail in talking us through what to expect was extremely beneficial especially as we were in the middle of Covid lockdown. Every staff member we spoke to showed empathy, compassion, professionalism and more importantly, genuine care
and understanding.
Covid has affected everyone so to see remote control temperature scanning from the front door was really impressive and reassuring.
Although we could only view Pear Tree Court from the entrance it looks more like an upmarket hotel and the staff were good enough to take many pictures to help us decide if this was the new home for Dad.
Getting Dad settled in was not straight forward, two weeks of quarantine for him, change of his routine, surroundings, bed, in fact, a massive upheaval for him made even more difficult because we couldn’t go in and help, yet everyone without exception has been fantastic and accommodating.
Many thanks to all the staff.
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Review from Janet D (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother became a resident of the care home right at the beginning of lockdown, she was made very welcome by all the staff at a very difficult time for them and her. She has just celebrated her Birthday in the care home, and she was overjoyed with the cake and balloons she received. She enjoys the
chats she has with the lovely volunteers that come in regularly.
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Review from Susan G (Mother of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think that Pear Tree Court is an amazing care home. My mother has been a resident for 2 years and is very happy there.
Before COVID 19 whenever I visited I was made welcome, able to make drinks, there were cakes or biscuits for visitors. My mum has come on so well living there, it is so nice to see
her happy. The only thing I am a bit worried about is that there has to be a nominated person in the family to see my mum, myself and my sister do not talk to each other and this makes it hard to communicate with her. If she becomes the nominated person I will then have to be ok with a Skype call.
Mum loves the singing, and the games that they play - it makes her think and use her brain again.
The staff at the home are so lovely if I ring with a concern they put me at ease straight away. Even the residents are sweet and pre COVID I would spend a couple of hours on each visit.
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Review from Jane S (Daughter of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Pear Tree is based on being a volunteer but also having my mum as a resident there.
My mum initially came in for a four-week respite break after being in hospital for a period of time.
She had a warm welcome and soon settled in. After extending the respite care for a further four
weeks, she then decided she wanted to stay permanently.
As a family, we were surprised to hear her decision, as she had previously always said she did not want to end up in a care home.
The good care and friendly staff at Pear Tree all contributed to a difficult decision being made a far easier one.
As a family, we feel content that she is in a secure and safe place, where she is well looked after.
My role as a volunteer has enabled me to spend valuable time with the majority of the residents.
I enjoy one to one time in their rooms, chatting or reading to them.
I also get involved in the lovely group activities and see the residents being stimulated and having fun.
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Review from Belinda C (Daughter of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In this very difficult situation we all find ourselves in, I feel confident my mother is in very safe, caring hands here at Pear Tree. I really appreciate the updates my the manager by email most weeks and especially appreciate the updates by phone from two members of staff who are always so pleasant
to talk to. Nothing is too much trouble and they and the rest of the staff here do such a fantastic job. I and the rest of my family would like the send our sincere thanks for all you do and taking such good care of our mum/grandma/great-grandma. You are all stars and I hope when this awful virus is over, the government will actually pay you the salary you so deserve, because currently it’s a disgrace!
Stay safe all and thanks again.
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Review from M W (Son of Resident) published on 19 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the staff and the facilities at the home. All the staff have made my mother very welcome and she improved significantly in terms of health, and her social interaction within the first 4 weeks of her time at the home. I wish she had moved into the home a lot sooner than she actually
did.
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Review from J A (Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming and friendly.
Homely and positive atmosphere.
A pleasure getting to know and meet other residents.
Always someone to ask/help.
Food was exceptionally good.
Facilities excellent.
A first-class positive experience.
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Review from M L (Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can describe my experience as quite satisfactory. Thankfully, I have remained active and independent and not in need of intimate care. I have been able to do most things for myself.
When required the staff have been very helpful and efficient.
The atmosphere is generally very pleasant and comfortable.
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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Pear Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for Pear Tree Court is calculated as follows: ( (334 Excellents x 5) + (81 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pear Tree Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Aug 2024

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Aimee

Aimee Sparks

Job Title: Home Manager Joined: 2023

I’m a qualified Registered General Nurse with 15 years of experience in both NHS hospitals and private care nursing homes. I was keen to join Pear Tree Court because of Care UK’s very good reputation and the development opportunities that are available. I was looking for a service to manage on a long-term basis.


Previously, I was an Interim General Manager and Clinical Quality Assurance Manager for a provider that supports residents with complex care needs. I also have experience working as a turnaround manager, where I supported a nursing home to move from ‘Inadequate’ to ‘Good’ in six months by building an entirely new team. I have a passion for nurturing colleagues, and it makes me proud to see my team shine.


As a Home Manager, I believe it’s important to have a fair but firm approach, a willingness to listen and a supportive and reassuring management style. You need to have an open door for colleagues and compassion for residents. Supporting my team to ensure excellent care is provided to keep residents and their loved ones safe and happy is the most important part of my role.


My favourite part of being a Home Manager is caring for residents on a long-term basis. This means I have the opportunity to really get to know them and their families and understand how to support them to live fulfilling lives.


When I’m not working, I enjoy taking trips with my family, showing my two daughters different cultures and areas of the world.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pear Tree Court to verify any information. View our terms and conditions. Pear Tree Court has an Enhanced Service - more info.