Barchester The Spires Care Home

Thank you from all of our family to everyone at the Spires for the care, respect and support you gave to Mom during her 16-month stay. We are especially grateful Mom did not have to spend her final days in hospital. The staff were very caring, friendly, compassionate and helpful nothing was too much trouble.

A faultless home for respite care.

From home assessment to admission I felt very reassured. The manager is outstanding in her approach. All supporting staff from nursing to reception were very friendly and helpful.

I would highly recommend The Spires to anyone looking for care for a loved one.

I found my experience of staying in The Spires Care Home very enjoyable. All the staff were pleasant and very helpful, the impression I was given was that nothing was too much trouble. The only concern I have is there does not seem to be medical help available for some health problems, not major health problems but little ones. Altogether the experience of living in the care home was very good.

I am writing on behalf of my mother. She never wanted to be in a care home and initially it was for respite care. A year on, and she is happy, looks well, feels safe and enjoys her time in The Spires. She feels the staff work very hard and are very supportive. So thank you for making a very difficult decision and time easy and absolutely the right decision.

A lovely place. The staff were all very kind and helpful. I shall certainly recommend it for respite care. Not at The Spires Care Home long, so can't comment on the various organised activities but they looked good on the notice board. It was a very lovely place where people were well looked after.

We would as a family like to say a big thank you for all everyone did for mum during the whole of her stay at The Spires and especially during her final days and when she passed. The respect, care and feelings shown to her and her family were second to none and it made her passing something special and calm. Nothing was too much trouble. They gave their all.

Mum was only with them for a few months before she passed away, but she was always clean, comfortable, calm and felt secure, right to the end. We knew Mum was extremely distressed by her admissions to hospital and The Spires totally supported our desire for her to be cared for by them wherever it was possible, including her end-of-life care. As their manager told us "this is her home".

My father stayed at Barchester for respite care, and the staff were absolutely marvellous. Lovely building and surroundings, light and airy rooms. Lots of activities to do if you want and lovely, friendly staff. We will definitely return again, hopefully.

My father-in-law has settled in really well, and everyone is so kind and friendly. His room is bright and airy, and he says he’s never slept so well; the bed is so comfortable.

He thinks the food is excellent and always says he is very comfortable there.

First-class.

The manager was very helpful in my initial contact, and when she came to visit my father before his respite stay, she put him at his ease and happily answered all questions. When Dad was first shown to his room, all the staff were very helpful and friendly and showed him where everything was. He enjoyed his respite stay and said it felt like a holiday, especially the food in the restaurant.

A huge thank you to The Spires.

They have both loved living at The Spires, the building and facilities are beautiful and the care and staff have been wonderful. They treated both with dignity and love and genuine care. The manager has gone out of her way to help us the family well above and beyond. Don't send your loved ones anywhere else, this is the best place.

However, liaison between shifts seems uncertain, needs addressed by staff on duty not continued subsequently.

I rate The Spires 4.9/5 and want to thank them for their care.

The ensuite rooms are of a high standard and the lounges feel very homely and comfortable. My mother-in-law has dementia and enjoys music, craft and puzzles, so the daily programme of activities is great for her and she has plenty of things that she can join in with.

I have recently had dealings with The Spires at Lichfield. The lady I act with Power of Attorney for, needed much more care than she could get in her own home. After an inspection visit to this home, and after hearing other good verbal comments, we quickly decided to take advantage of the trial (respite) offer. She almost immediately decided that this was the place for her. All further arrangements have been facilitated very easily with help from the very approachable management team. I have had many questions and need for guidance, which have all been dealt with in a friendly and efficient manner. Thank you to the staff. After my visit yesterday with her, she was over a month into her stay, she confirmed that to move here was a decision she wished she had made earlier and had glowing reports of all staff members. I know that being there will be excellent for her and make my role much easier.