Carpathia Grange

The whole team from management, clinical, maintenance, catering, house keeping at Carpathia are excellent, motivated, caring, professionals who will give your family member a positive experience when they need support in later life. I would like to thank all of you.

Staff are warm, friendly and welcoming. I am kept informed on Mum's welfare. Lovely touches like the coffee shop/cafe, the possibility for me to join Mum for lunch. I am very happy with Carpathia - I know Mum is safe and well looked after which is a re-assurance as I live abroad.

The summer party was really enjoyable and thoroughly enjoyed the singer and food. My Father really enjoyed it too. It was well organised and good fun - thank you to the staff for making it a such a success

Although I do not live locally, I always try to attend social occasions with my Mum at Carpathia Grange as they are always fun occasions and also provide the chance for residents' family members to meet each other outside the indoor environment of the home.

Excellent care home , cannot recommend enough, so many lovely facilities for the residents to enjoy . All their needs are catered for. The home has a welcoming family atmosphere every body given a friendly welcome. Lots of enriching activities.

Outstanding, I cannot praise all the staff at Carpathia Grange enough. From the time you walk through the door you are greeted by such friendly & welcoming staff. The support I was initially given from the home manager & admin staff when I was first looking for a care home to move my mum to was incredible. All this support reflects in the way the home is run, everyone seems so happy & positive to be working together as a team to care for all the residents. It is always such a pleasure to visit, there are so many lovely places to sit within the home & a beautiful garden. The rooms are always kept clean. The food is outstanding with so much choice & the lifestyle team are just great. I wouldn't hesitate to recommend to anyone looking to move here enough.

We would also like to thank all for making his family and friends feel so very welcome when visiting.

My mother, on leaving the hospital, took advantage of the 3 for 2 week respite care offer - she was not disappointed, so much so that she signed up for a further 4 week period.

My friend and employer stayed at Carpathia for respite care. She absolutely loved her time here. The staff were outstanding & attentive. When we arrived we were greeted by so many people from manager to kitchen staff and felt so welcomed. The bedroom was spacious for the wheelchair and the whole home was comforting and clean. My friend thoroughly enjoyed her pamper day!!! Hair facial etc. The choice of food was amazing and being a vegetarian very well catered for. Nothing was a problem and communication skills were amazing! Overall after staying elsewhere she is very happy and excited to return for another stay! She was telling everyone as she left she'd be back! Thank you Carpathia staff for a very relaxing and lovely time in your care home for my friend and employer. She was very happy with your services

We cannot speak highly enough of Carpathia Grange and the amazing team who work here. Our mum has been a resident for over four years and has high complex needs, none of which seem to phase the staff at all. The empathy and support we and our mum has been shown and given over these years is exemplary. Our main reason for writing this review today is to thank the staff for never, ever 'giving up on mum'. They continue to look for ways to involve her, to keep her safe and to give her some quality of life in extremely challenging circumstances. Their kindness and enthusiasm shines through and we are so grateful for this. An example is the regular Namaste sessions, which are organised and run by the staff. We had the opportunity to join mum for a session and could see the calmness this brought mum. In summary it's the doing those extra things, going the extra mile that we continually see at Carpathia Grange and makes it a special place.

I arrived from being a patient in the general hospital to convalesce and after a fortnights stay I was able to walk again with the help of a frame. Everything was done to help me back to good health. Regular meals, exercises with occupational therapy, visits from district nurse, where needed - regular drug rounds. Outings to various places of interest and various entertainments during Christmas and New Year. All in all, my stay in Carpathia Grange was a most enjoyable one. The management and care were so good. A happy place to be recommended. All of the carers were lovely people.

I am now in my second year being a resident at Carpathia Grange. From my first day here, I was made very welcome. I enjoy spending time meeting other residents. When I wish to be private, my room is very comfortable. When I need help, as I have done, the staff are very supportive. My family and friends are made very welcome. I do not think about what I can't do, I think about what I can do, I can do a lot.

So grateful that Mum lives at Carpathia Grange, she enjoys the facilities and it seems the staff genuinely care for her. There's usually something fun happening, and the place itself is lovely, with a nice variety of food and snacks. Team leaders are strong on relationship-building and detailed on things like care packages and end-of-life care. When it came to financing Mum's care, staff were in our corner and we were able to make our case successfully, which was a huge weight off our minds. Additionally, the fact that Mum has been here for a few years speaks volumes - she feels her life is worthwhile and people are genuinely interested in her. Well done, all!

I have lived in Carpathia Grange for a year. I don't like it, I love it! Thank you.

My husband had a very nice room. The staff were very kind and welcoming. The food was also great.

Have visited my friend several times and have always been impressed by the kindness of the staff, the cleanliness of Carpathia Grange, and the general level of efficiency. The home is very comfortable, well furnished, and has lovely facilities.

Absolutely outstanding care. We were all so new to this and all the staff have been supportive and made my Nan feel completely at ease. We won't hesitate to return!

I have nothing but praise for Carpathia Grange. I didn't know how to proceed about getting respite care for my Mother, everything was explained to me, and help was given when I wasn't sure. The customer relations manager even helped me with social services and got the ball rolling. She went above and beyond. The staff are the friendliest, happiest people ever and nothing is too much trouble. They are so busy but always have time to help anyone. I wouldn't have any doubt in her going back there or recommending them.

The care given at Carpathia Grange is outstanding. The staff are extremely helpful, caring, and respectful towards everyone, residents and family members. I have worked in care for many years myself and I have to say Carpathia Grange is by far the best I've come across and I would highly recommend it. I feel my mum is cared for to a high standard which gives our family peace of mind.

My mum went into Carpathia Grange approximately 6 months ago, the standard of care has been excellent, the staff have been very supportive, and helpful in getting her settled. In addition, the level of communication is very good, helping/ explaining DOL process, support in applying for attendance allowance, and also just generally keeping us informed of how she is coping.