Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ
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9.9 124 Reviews
  • Carpathia Grange, Southampton
Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, café and cinema, plus beautifully furnished lounges, sitting areas and lovely landscaped gardens.

The skilled and dedicated home team provides a wide range of short-term and permanent care services, including residential and nursing care through to dementia care. All care is person-centred, meaning it is tailored to the person’s unique needs, preferences and interests.

The lifestyle team organises daily group and one-to-one activities, as well as regular entertainment and outings, so every day is meaningful for residents.

Carpathia Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Carpathia Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1660
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1990
  • RESPITE Self-Funded Residential Care: from £1760
  • RESPITE Self-Funded Residential Dementia Care: from £1849
  • RESPITE Self-Funded Nursing Care: from £2000
  • RESPITE Self-Funded Nursing Dementia Care: from £2090

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Carpathia Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jodie Farr (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Carpathia Grange Reviews (124)

9.9

Carpathia Grange has a Review Score of 9.9 (9.865) out of 10, based on 37 reviews in the last 2 years.
Over all time Carpathia Grange has 124 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Carpathia Grange
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Total of 124, showing 41-60
Review from S L (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in Carpathia Grange for two years this coming October 2023 and she is so happy in there, she told me it's the closest to home because she feels it's like home.
Reply from Kaylie Jennings, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us a review about your experience.
At Carpathia Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Carpathia Grange team.

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Review from C D (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An absolutely fantastic care home. Nothing is too much trouble for any of the staff who always have the residents' care at the forefront of everything they do.
They are always most welcoming to relatives and it feels like home from home.
Reply from Kaylie Jennings, Reviews Team at Carpathia Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Carpathia Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, Carpathia Grange team.

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Review from Anthony B (Husband of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unclear what the problem is with my wife. She is unwilling to partake in activities and has been like this for many months.
Reply from Samantha Debenham, Reviews Team at Carpathia Grange

Thanks for you your valuable feedback. We are delighted with the positive scores for the care and support we provide here at Carpathia Grange. We do our best to encourage residents to participate in activities and we will continue to work with your wife on this. We appreciate you taking the time to leave this review.

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Review from Janet W (Wife of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The customer relations manager, at Carpathia Grange Care Home, went to a lot pf trouble to accommodate my husband at Carpathia Grange - nothing was too much trouble. The welcome was ver warm there and everyone is very helpful and friendly. He has settled very well and is very happy there. He is very
well cared for in every respect and he feels very much at home. The meals are well thought out - balanced, varied and nourishing. The personal care is provided with compassion and dignity.
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Review from K M (Granddaughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carpathia Grange Care Home staff show genuine care and compassion for their residents. They provide a very welcoming environment and a sense of one, big family. Staff also consider residents' families and are very supportive.
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Review from Susan L (Wife of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and helpful. Made welcome on arrival when visiting.
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Review from Jacqueline F (Friend of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is such a pleasant atmosphere whenever I visit - the staff are so caring and the facilities are excellent. A happy home!
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Review from T W (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Carpathia Grange Care Home have been brilliant at welcoming my dad into their community. They are kind, caring and encouraging and I feel that he is in a safe and nurturing space with a support network around him who will encourage him to enjoy himself and be happy.
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Review from D W (Son of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Carpathia Grange has made Dad very welcome since his arrival and subsequent stay. The staff have been very nice and the facilities are really very good. Dad seems to be enjoying his stay and he especially likes the food.
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Review from P R (Brother of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful when asked anything, always on hand when we need to talk to someone. Splendid choice of food. Excellent all-round.
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Review from Sue C (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum continues to enjoy her time at Carpathia Grange and loves to participate in all activities. Any issues are swiftly dealt with and staff appreciate my concerns. It’s like my second family now with everyone pleased to see me especially when I take my grandsons.
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Review from Jane P (Niece of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn’t recommend Carpathia Grange more highly. A fantastic team provides excellent care for individual residents and the community as a whole. Just as importantly, they support residents’ families too. Nothing is too much trouble.
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Review from J F (Respite Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most impressed with your house on arrival and the welcome I received. All the staff are very friendly and helpful. All the residents seem very happy and well looked after.
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Review from Shirley S (Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is friendly, and if you as for help, they are always there for you to discuss any concerns. I still enjoy the crafting sessions, which I have done all my life.
My visitors are always welcome in the cafe to have a coffee and cake. Everyone is helpful, and I feel safe, and if any of my friends
were looking for a care home, I would invite them to have a look, look at the facilities and see my room.
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Review from S H (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place - more like a five-star hotel with extremely caring and competent staff. My mum is in Carpathia Grange and it is now a pleasure to visit her without any worries. I don’t have to help with care or sort out problems with the house or pay her phone bills, electric bills etc. I can spend
real quality with my mum knowing that everything is taken care of. She participates in lots of activities and I am secure in the knowledge that my mum is being well cared for with respect and dignity.
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Review from J L (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the care and support from the nurses and staff from day one. Always professional and helpful and have ensured we are always kept informed of his progress. It also has a lovely homely and friendly atmosphere. A special shout out to one staff member who has been more
than helpful and very much appreciated.
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Review from Lesley F (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in well. The office staff have been brilliant, always ready to explain everything. The care staff are very supportive, Mum enjoys the activities when she can, she especially liked the pets visiting and got to hold the Guinea pig.
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Review from Sharon V (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, a nice home and my mum seems to enjoy her time there. Friendly with good facilities and activities in a nice location. The food menu is very good, and the whole home is spotlessly clean and very welcoming.
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Review from David M (Son of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is easy. We could not have found a better home for mum in this area.
We had the usual problems when she first got there, but with patience and care from the staff, she settled in. The staff are amazing (take my hat off to them) I get phone calls when there has been any sort of incident, which
we expect given her age of 97 which puts our minds at rest of the care and attention she gets. The 'hotel' as we the family call it, is just that, clean, tidy, full facilities, organised. plenty to do when visiting.
Gardens are perfect, plus the food is good. Perfect location, a short walk or push in mum's case to Hythe with its lovely seaside settings. Mum loves it. there are three chip shops, have sampled them all whilst watching the ships coming and going. then back for tea and biscuits in the cafe, if I had one thing to pick on the downside, it would be the parking facility, again the reception staff are good, let them know you blocked someone in, no problem.
We, the family would totally recommend it.
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Review from Jayne T (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the home.
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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Carpathia Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for Carpathia Grange is calculated as follows: ( (398 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 443 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Carpathia Grange is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (105)

Meet the Team (1)

Jodie

Jodie Farr

Job Title: Home Manager Joined: 2025

We have a terrific team at Carpathia Grange. I started working here in 2020 and have progressed from Team Leader to Unit Manager, Deputy Manager, and Home Manager.


We all work incredibly hard, and I am proud of what we have achieved. So far, we have received gold standard framework accreditation, which shows that we consistently deliver high-quality end-of-life care when needed.


We have also achieved VIPS accreditation, which focuses on high-quality person-centred care for residents living with dementia. Both demonstrate our commitment to residents, ensuring we make a real difference to those we support.


As a Home Manager, it’s important to have good communication skills, be transparent and have a vision for high standards. As a leader, you also need to be positive and approachable; it is my role to provide help and support to colleagues as well as residents.


My favourite part of working here is ensuring all residents enjoy being at Carpathia Grange. We create happy memories and actively nurture healthy lifestyles. Seeing smiles on the lovely faces of residents makes me smile too. I feel privileged to be able to make such a positive difference in people’s lives.


Outside of work, I love a spa day to unwind and relax. I also enjoy spending time with my family.

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