Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ
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9.9 132 Reviews
  • Carpathia Grange, Southampton
Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, café and cinema, plus beautifully furnished lounges, sitting areas and lovely landscaped gardens.

The skilled and dedicated home team provides a wide range of short-term and permanent care services, including residential and nursing care through to dementia care. All care is person-centred, meaning it is tailored to the person’s unique needs, preferences and interests.

The lifestyle team organises daily group and one-to-one activities, as well as regular entertainment and outings, so every day is meaningful for residents.

Carpathia Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Carpathia Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Carpathia Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Bar/Café
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1768
  • Self-Funded Residential Dementia Care: from £1863
  • Self-Funded Nursing Care: from £2033
  • Self-Funded Nursing Dementia Care: from £2128
  • RESPITE Self-Funded Residential Care: from £1978
  • RESPITE Self-Funded Residential Dementia Care: from £2073
  • RESPITE Self-Funded Nursing Care: from £2243
  • RESPITE Self-Funded Nursing Dementia Care: from £2410

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Carpathia Grange for full pricing details and T&Cs.

Contact Carpathia Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Carpathia Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jodie Lavers (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Carpathia Grange Reviews (132)

9.9

Carpathia Grange has a Review Score of 9.9 (9.936) out of 10, based on 29 reviews in the last 2 years.
Over all time Carpathia Grange has 132 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Carpathia Grange
  • 52
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Total of 132, showing 101-120
Review from O D (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
We felt like the staff were looking down on us. They are slow to inform the family of what is currently happening.
They would get frustrated with us when my dad would say on the phone he wasn't feeling very well and we would ask if they would check on him, which we had to do as unable to enter the
home ourselves. When he was angry they rang us, give him the phone, and leave the room.
When we saw him for a visit he looked messy and unshaven. We also had to ask multiple times for them to bring him a jumper.
They cancelled two of our visits. The first one they claimed it was because of a potential COVID outbreak in the home but then when using the taxi service I work for the staff had to be prompted to wear a mask when in the taxi (when was mandatory anyway at the time). This was a red flag for our family as I want my family to be cared for by people who keep up to date with and follow current guidance, not that are either don't know or don't follow it.
There were two members of good staff.
Reply from Samantha Debenham, Personal Assistant at Carpathia GrangeThank you for taking the time to submit your review.
We were quite shocked by your words, as we feel this is not at all representative of the home or the team at Carpathia Grange, and speaking to the home manager I understand that you did not raise any of these issues with her and had only given positive feedback when asked. We would always recommend and hope that if anyone had any concerns, questions or suggestions, that they would discuss these with the manager or one of the team, so we can do our best to rectify and help. In regards to masks, our team have access to PPE and have full training and strict guidance on its use. Although I’m very saddened to hear your comments, we are very proud of the strong team we have at the home, and we feel our other excellent feedback from other residents and their families speaks for itself.
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Review from David (Son of Resident) published on 14 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was placed here during the pandemic. The care provided by staff and friendships built has provided much support in terms of helping my mother cope with the difficulties she has faced over several years.
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Review from Sandra V (Friend of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our old friend had over the last year become increasingly frail. A diagnosis of dementia meant that he did not always remember to take his medication, and was not interested in looking after himself, and was becoming confused with tasks needed to continue living independently.
We visited Carpathia
Grange, Hythe in February. This was with a view to our friend having a period of ' Respite', as up to this point our friend did not think he needed care! Two weeks respite was prolonged to a further two weeks, after which our friend readily agreed to stay. Carpathia Grange became his home.
Since then, he has settled and become one of the homes 'Characters'. We are very happy to have the knowledge that he is happy, cared for, and safe during these uncertain times.
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Review from Susan M (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia and went into a care home 15 months ago. Recently the care home found they could no longer meet her needs and asked me to find another home for her. When I contacted Carpathia Grange they did everything they could to help me sort things out and make the transition for my mother
as smooth as possible. Wonderful staff, friendly and helpful.
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Review from V C (Son of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum being admitted in the middle of the Covid lockdown was a real worry, however, all of the staff members I have dealt with have been so cooperative and helpful, their professionalism, genuine care and understanding have been wonderful.
Mum does not fully understand the magnitude and consequences
of Covid and sadly for me, mum suffers from agoraphobia so would not agree to any visits in the gardens and yet despite this, the staff could not be more understanding and helpful especially in keeping dialogue and communications open.
Although I have only viewed Carpathia Grange from the entrance it certainly looks more like a lovely hotel than a care home and this must have such a positive impact on mum’s wellbeing.
A very big thank you to all of the staff at Carpathia Grange for looking after mum so well.
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Review from Hayley M (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at the home since July she has Alzheimer's and was not coping during lockdown. I am amazed at how well she has settled in as she was very independent. The care she has received has been brilliant and she now seems so content and happy which is such a contrast to her last few months living
home alone, I put that down to the care she is receiving she would definitely tell us if she was not happy! Feel very lucky to have got Mum a place at Carpathia.
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Review from Tina D (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to stay here at the start of Covid and has loved every minute, she enjoys the activity room talking to other people. Everyone is so friendly and welcoming, she never wanted to go to a care home but now she doesn’t want to leave.
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Review from J C (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's home has been Carpathia Grange for a while now, she is very settled and happy in beautiful surroundings. The staff at all levels are so caring and professional and are working so hard during the Covid19 pandemic to keep everyone, residents and staff safe. Without doubt, we made the right choice
when choosing Carpathia Grange.
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Review from Susan M (Daughter of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carpathia Grange is a very new beautifully appointed care home, the staff and volunteers are all very professional and caring for all the individual residents, my mother has improved greatly since becoming a resident after a fall and her strength and ability has grown, she speaks highly of the staff
especially the chef!
It would be lovely to join her one day for lunch and we all hope that once this terrible time is over the residents and relatives can once more enjoy each other and the facilities at Carpathia.
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Review from Jane T (Daughter of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my dad has received at Carpathia Grange has been outstanding. The home itself is superb, and my dad's room was spacious, clean and nicely decorated. They even ordered him an extra-long bed due to his height. The staff are kind, compassionate and supportive both to the residents and to their
relatives as well. I would not hesitate to recommend Carpathia as a care home and am extremely glad we chose them as my Dads care provider.
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Review from Jenny H (Daughter-in-law of Resident) published on 22 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law joined Carpathia Grange during the pandemic. We had only ween the reception area before, so can't comment on the rooms. The staff and care they gave her was fantastic and she has settled in very well indeed after being there only 5 weeks. They have all worked really hard to make her
feel wanted and I cannot praise them enough for their care and keeping us very well informed during this unfortunate time. A big thank you to all.
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Review from A H (Son of Resident) published on 21 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered Carpathia during the lockdown period. The staff were very helpful throughout the early days and have continued to be most helpful. This made her first few weeks very easy for our family. Full marks to all the staff and managers.
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Review from June A (Niece of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arranged for my aunt to go to Carpathia Grange for an initial period of three weeks, but what a lovely place. She is so happy there with her new friends that she will not be going back to live by herself. The staff are amazing, so supportive and friendly, Whatapp is used as a communication tool
during Covid restrictions which has meant we have remained in contact. I also get sent photos of her joining in the social life. Cannot wait to be able to go into the restaurant to join her for lunch. Thank you so much to all the staff who have not only supported my aunt but also myself through what can be a difficult transition period.
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Review from N W (Relative of Resident) published on 22 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I decided that Carpathia Lodge was the best place to look after my aged uncle who was not able to look after himself and in grave danger from falls etc. The improvement in his health and wellbeing has been remarkable - so much so that I decided that my mother, his sister, should also move here. I feel
confident that the excellent staff, food and facilities will do the same for her.
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Review from C F (Daughter-in-law of Resident) published on 22 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring. Mum-in-law very settled.
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Review from Pauline S (Daughter of Resident) published on 8 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Carpathia Grange highly enough. My mum went there for a few weeks to be cared for after an operation, and the care she received was excellent. All the staff without exception were welcoming, friendly, caring and highly professional in everything they did. The facilities are superb,
the rooms are very comfortable and the decor is lovely. My mum was very well looked after and she enjoyed her stay there. She would not hesitate to return there if the need ever arose.
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Review from Sue S (Daughter of Resident) published on 24 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It became apparent following a recent hospital admission that my father could no longer manage living on his own so we approached a number of nursing homes to identify a suitable place for him, including Carpathia Grange. I cannot fault the superb service that my father and I have received from all
of the staff at Carpathia Grange during this process. The manager who assisted us initially was, throughout such a support in every possible way. She has given guidance and help way beyond her remit and continues to do so now my father is a resident. The purpose-built facilities are very impressive, and there is a really positive, inclusive atmosphere. The team have been very attentive to my father’s needs and this along with the excellent food has meant my father has settled well and he is fitter and stronger after only two weeks. Thank you.
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Review from Maureen C (Daughter of Resident) published on 24 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A clean, friendly and well-run care home who put their residents needs foremost. Rooms are bright and airy, individually decorated and with their own ensuite facilities. A dining room, lounge room and kitchen are on every floor. Food is carefully prepared to be healthy, nutritious and also tastes and
looks good. You are able to take lunch with your resident with pre-booking. Refreshments are always available.
This care home has been very attentive to my mother in her terminal stages and the staff are just as attentive to relatives as well. I have been given a great deal of comfort, love and support from them through this difficult time.
This care home was a good choice for my mother, who said many times she liked being there.
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Review from M S (Daughter-in-law of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly and warm welcome by all the staff. It has a very homely environment and all the staff look happy in their work. Food is excellent, cleanliness is spotless and I was certainly impressed with the laundry service - all clothes being named and came back to the room all neatly folded or on
hangers and neatly put away. All the carers are good which makes the residents feel at home.
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Review from D S (Son of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum understandably did not want to go in just anywhere but is very happy and settled, so much so, she is staying another week. As good as a 4-star/5-star hotel.
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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Carpathia Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Carpathia Grange is calculated as follows: ( (322 Excellents x 5) + (22 Goods x 4) ) ÷ 344 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Carpathia Grange is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (122)

Meet the Team (1)

Jodie

Jodie Lavers

Job Title: Home Manager Joined: 2025

We have a terrific team at Carpathia Grange. I started working here in 2020 and have progressed from Team Leader to Unit Manager, Deputy Manager, and Home Manager.


We all work incredibly hard, and I am proud of what we have achieved. So far, we have received gold standard framework accreditation, which shows that we consistently deliver high-quality end-of-life care when needed.


We have also achieved VIPS accreditation, which focuses on high-quality person-centred care for residents living with dementia. Both demonstrate our commitment to residents, ensuring we make a real difference to those we support.


As a Home Manager, it’s important to have good communication skills, be transparent and have a vision for high standards. As a leader, you also need to be positive and approachable; it is my role to provide help and support to colleagues as well as residents.


My favourite part of working here is ensuring all residents enjoy being at Carpathia Grange. We create happy memories and actively nurture healthy lifestyles. Seeing smiles on the lovely faces of residents makes me smile too. I feel privileged to be able to make such a positive difference in people’s lives.


Outside of work, I love a spa day to unwind and relax. I also enjoy spending time with my family.

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