
pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)

This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)

Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)

pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)

This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)

Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)

Crossley House offers both long and short term stays, warmly welcoming anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s.
Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant and spacious interiors, private gardens, a hairdressing and beauty salon and excellent social areas. All bedrooms come with en-suite facilities and premier rooms are also available for those looking for...
Care Provided by Crossley House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Crossley House Care Home for full pricing details and T&Cs.
Contact Crossley House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Julie Allen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (4)
Visiting
- Bradford’s many attractions, such as the National Science and Media Museum, are just 10 minutes away and there’s a bus stop right outside. Lister Park and water gardens are close by, and Salts Mill and Oakwell Hall (a museum furnished as a 1960s home, which is great for reminiscence) are both in easy reach.
Parking
- Parking available onsite
Crossley House Care Home Reviews (113)
Crossley House Care Home has a Review Score of 9.9 (9.862) out of 10, based on 42 reviews in the last 2 years.
Over all time Crossley House Care Home has 113 reviews.
Crossley House is a lovely care home where the staff are kind,polite and very friendly making everyone feel welcome whether you are a resident or a visitor,the choice of food is excellent and rooms are kept lovely and clean
We appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it and providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We are proud to have such a...
The home has a warm welcoming environment every one was polite and professional.
No task was ever too big and I was update all the time.
I personally would highly recommend Crossley House to everyone.
The daily activities to outing ,sweet treats and flowers these were just some of the loving gestures provided to my nan during her time at Crossley.
We appreciate you sharing your experience with our home. It is great to hear how Crossley House's personal approach to care has shone through in your experience. Thank you for recognizing the care and dedication of our team. Thank you for choosing Bupa for your nan's stay.
No complaints at all. Very conscientous people looking after him.
Very clean, kind attendance to his needs.
We appreciate your feedback. We are happy to hear that you found our staff kind and conscientious. Thank you again for choosing Crossley House for your Husband's respite care.
I can only applaud the excellent performance of care my mum received from all the friendly care team.Mum really enjoyed her time there and felt at home and very kindly treated. She ate well and felt secure and safe .Nothing was too much for the team. She will be going for respite again and is looking forward to it. Thank you ALL at Crossley House
We really appreciate you taking the time to leave us this kind review. It is always nice to hear from family members feeling like their loved one was well cared for. Thank you again for choosing Crossley House for your Mum's respite care.
We looked for a while at different care homes for mum & decided on Crossley House Care Home. I am so glad we did. They have shown Mum dignity, compassion, and kindness during the 3 years she spent with them. Special thanks go to all the staff for supporting Mum & the family through the last few weeks of her life. The smiles, the hugs & cups of tea helped us all through this difficult time. Many Thanks.
We appreciate you taking the time to write this during what must be a very difficult time. We are glad to help you and your family through such a challenging period. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we...
My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum. They look after her so well with her medications, washing, keeping her entertained with activities etc They always bring her fresh laundered clothes back very quickly. She has a fresh jug of juice brought to her room daily and tea coffee etc.
Thank you for your kind words. It is wonderful to hear how you and your sister are at ease with your mother in our care, this is exactly what we strive for. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Your feedback will help us to keep improving the quality of care that we provide.
My mum went into care in January 2026 after previously being in another home which we found unsatisfactory. Since then she is a different person at Crossley House. The care is fabulous, the carers are friendly and willing to assist with anything. The food is excellent, with a great variety. The room is cleaned regularly and kept very tidy. Great activities to participate in if you want to.
Thank you for taking the time to leave your review. We are thrilled to hear that your mother is having such a lovely experience at Crossley House. One of our top priorities is providing peace of mind to the families of our residents- so it's lovely to hear your kind words. Mealtimes are such an...
Mum is in her 90's, has a degree of dementia and is virtually blind due to age related macular.
To say that there has been a transformation in only 6 weeks, is a bit of an understatement. Mum now enjoys the privacy and comfort of her own room (when she wants it) and is eating well again after a spell of significant weight loss. The food is very good and Mum is enjoying it.
Sometimes Mum realises she is no longer living in her own home and Crossley House have let us deck out her room with many of her personal and favourite things
Most importantly Mum tells us that the carers are kind and patient and that is exactly how we've found them when visiting. We have regular chats with Julie Allen the Manager and found her to be very competent, friendly and supportive
The family is happy that Mum is now in good hands and as content as she can be. She's settled nicely and we worry less
Thank you for your kind words. We are so pleased to have been able to support you and your loved one through such a difficult time. Your comments are a testament to the dedication of everyone in the home. Mealtimes are such an important part of daily life and it's lovely to hear that your mother is...
Mum has been in Crossly House since 12 Dec '25 and we feel she has settled really well. We are very impressed and happy with Crossly House. The care is wonderful, the staff are amazing and they genuinely care for the residents. Amada on reception, Julie the manger, Julu the administator, Debbie and Carole the activities coordinators are absolutely brilliant! There is always something going on and they have lots of trips out in the minibus. Crossly House is very warm and welcoming. The rooms are cosy and clean and we are very happy with mums care.
Your words remind us why we do what we do. It is wonderful to hear that your mum has settled in comfortably with us. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for recognising the effort our activities team put into creating...
Dad went into Crossley on an assessment visit after 2 weeks respite. We were welcomed with friendly, caring people. We were reassured immediately that he would be very happy there. Over the period dad was in there he was very happy, loved the staff, enjoyed most meals especially the porridge. He enjoyed activities such as bingo, quizzes, singers, events, parties i could go on. We were always welcome on any and every visit. You could tell the staff genuinely liked and cared for him dearly. There was always someone to ask about any changes etc. They all definitely knew about his care. We can honestly say I feel that the staff although professional became our friends through the time Dad spent there. Even at the end they were respectful of dad's and the family's wishes. Ensuring he was well cared for and yes I think I can say it 'loved".
Thankyou to all the staff involved in dad's care we will really miss our visits to Crossley House.
Your words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you have felt a part of it. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are proud to have such a compassionate team...
I wanted to express my sincere thanks for the ongoing excellent care afforded to my precious Godmother. She is so well cared for especially as she is so reliant on everyone for all her life now. I know she is safe and happy and enjoys the activities especailly the music. Thank you all so much for keeping her safe.
It is always encouraging to read reviews like this. It is wonderful to hear you can feel at ease with your Godmother in our care. We are so pleased to hear that your Godmother is safe and happy at Crossley House Care Home and we hope to continue providing your loved one with the best possible care
It is lovely to see the photos and really helps us to engage her in conversation.
When we saw the picture of her stroking the little pony which visited the home she said, "Oh yes, they always organise such interesting things for us!"
Mum is very happy. She loves all the exercise classes. And the staff are really caring and kind.
We appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We are pleased to hear how...
Right up to the end the care and love shown to her was brilliant, as a family we couldn't have asked for more.
My father is now living there and once again the care given is second to none.
Any issues flagged up to the manageress are addressed immediately.
The cleanliness and food and care given is flawless.
Would highly recommend Crossley House to anyone who wants nothing but the best for their loved one.
We're so grateful that you've taken the time to share your thoughts. It's wonderful to know that you feel your loved one has been well cared for: that's exactly what we strive for. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special....
My mother-in-law has advanced dementia and has been a resident at Crossley House for over two years. We moved her there from another home which was unsatisfactory, and right from day one we were hugely impressed by the care given to her and the support given to us. Staff are always friendly and welcoming and eager to help. My mother-in-law has complex needs but they are always patient and kind. The programme of activities for residents is excellent, and since we live at a distance we very much appreciate the regular photos and updates on Facebook. This is a home where everyone is working hard as a team to meet the highest standards. It's very comforting to us to know that my mother-in-law is so well looked after.
Thank you for your kind words which remind us why we do what we do. We are proud to have such a compassionate team and we're glad this has shone though in your experience and it's always nice to hear words like "friendly and welcoming and eager to help" being used to describe our care. Feedback like yours motivates us to keep striving to provide the highest standards of care.
My mum has been at Crossley House for three years now, and we have never had a single problem. Mum is not just well cared for, she seems loved by the carers. It is wonderful really. Communication between the home and all the family is excellent. It is truly a professionally run establishment.
It's always encouraging to read reviews like this. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
It is a really nice home. Lovely staff and very well run. Mum has been there a while now and has had 100% top notch care from fantastic staff. When I visit each month or so the staff treat me so nicely, making sure I have somewhere to sit with Mum privately, sometimes with a cup of tea. Thank you all very much
Thank you for your lovely review. We appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience and it's lovely to know that you feel reassured that your Mum is safe and well looked after. We hope to continue providing your Mum with the best possible care.
I have found the care in Crossley House to be beyond excellent. I have both visited and worked in care homes throughout my life & in my role as a registered social worker, Crossley House feels like a 'home'. The team have dealt brilliantly with my Aunt's physical & mental health needs. Communication is excellent & person-centred. All the team seem very happy in their work & the atmosphere & vibe is always happy & welcoming. The activities & trips out provided every day are fab!
Thank you for your kind words. It is so nice to hear that you feel like Crossley House has a real homely feel and that our staff are happy and welcoming. Thank you again for choosing Crossley House for your Aunt's care.
My mother passed away in August of this year. She was at Crossley House from 11/02/2022 to 26/08/2025. The care, love and compassion that she always received throughout her full stay at the home. The staff are excellent, they know all the residents so well and take time to talk to you about anything. Nothing ever too much trouble. The last week of my mums life we stayed over and the staff were truly amazing. Best home ever.
Thank you for your lovely review. We are so pleased to hear how much of a positive impact that the staff at Crossley House had on you and your mother. Love and compassion are so important when it comes to proving great care and we are pleased that this has been showcased by our staff. We are...
My mum who is now 91 and has early stage Alzheimer's has been coming to Crossley for respite for a few years now, every time we use the facility we feel like family. All the staff, from the housekeepers, kitchen staff, nurses, care workers, administration and management have been kind, caring, helpful and friends to both my mum and myself (daughter). I feel that mum is safe and secure and that all mums needs are well catered for. The food and choices daily are excellent, the rooms are bright and big enough to feel at home. They have trips out for residents and entertainment throughout the year. There is a little bit of wear and tear around but it's to be expected. I would certainly recommend this rest home and staff as excellent.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and that she enjoys the various activities we plan on a regular basis. It is clear to see how the staff at Crossley House go above and beyond to make you and your mum feel welcome in the home. We hope to continue providing your loved one with the best possible care.
My dad came into the care home after a dementia diagnosis- he has declined quite rapidly and so is unable to stay at home. From our first look round the staff were all so welcoming and friendly- and I knew I wanted dad to be somewhere like Crossley House. The staff understand how he can be on different days and are all fantastic in everything that they do to help care for dad. We are always kept well informed about how he is and that is of great comfort and piece of mind for us as his family.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Dad in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 29 July 2026Spacious rooms available for permanent and short stay. We have a choice of lounges to relax in, a hair and beauty salon. Our landscaped gardens are surrounded by mature trees and perfect for taking a gentle stroll.
News (3) & Events (0)
- 20 May 2026
Residents at Crossley House Bupa Care Home have enjoyed a fun filled day out after taking their first ever trip to a local bowling alley. This February, five residents from...
- 20 May 2026
Marjorie Grange, a resident at Crossley House Bupa Care Home, paid a visit to St Luke’s Hospital, where she was based during her nurse training many years ago. The team...
- 19 Mar 2025
Crossley House Bupa Care Home recently hosted a celebration for beloved resident, Sally Slaven, to mark her 102nd birthday. Carers and staff at Crossley House wanted to plan something special...
There are no upcoming events for Crossley House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Crossley House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Crossley House Care Home
What types of Care is Crossley House Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Crossley House Care Home have?
There are 58 Single Rooms.
What are the Facilities & Services at Crossley House Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Crossley House Care Home to the centre of Bradford?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crossley House Care Home to verify any information. View our terms and conditions. Crossley House Care Home has an Enhanced Service -more info.