Autumn Vale Care Centre

Danesbury Park Road, Welwyn AL6 9SN
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9.8 143 Reviews
  • Autumn Vale Care Centre, Welwyn
Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1600
  • Self-Funded Residential Dementia Care: £1600 – £1600
  • Self-Funded Nursing Care: £1700 – £1700
  • Self-Funded Nursing Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Care: £1900 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1900 – £1900

Fees are subject to an individual assessment of needs

These prices are only a guideline, please contact Autumn Vale Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Prarthana Bhandari (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are:
    08:30-09:30
    13:00-14:00
    16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (143)

9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.793) out of 10, based on 63 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 143 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Autumn Vale Care Centre
  • 61
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Total of 143, showing 1-20
Review from Jeremy J (Son of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience visiting mum.
Staff are very helpful and kind.
The BBQ event was very nice. We outside with mum and listened to the music, whilst eating burgers. Thank you very much.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind review, I hope to see you at our next upcoming event. Regards,

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Review from Gerald W (Brother of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff and home very satisfying.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Hello, thank you for your review! Kind regards, Prarthana

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Review from Yvette R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here since June this year, the team have been amazing with her despite her sometimes challenging behaviour, they have made her feel safe and at home. They have gone above and beyond with her ensuring they keep her occupied and busy. Our father, also a resident at the home, recently
passed away all of the staff have been amazing, supporting Mum and us as a family. Mum could not be in a better place with such lovely, caring staff.
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Review from Alison M (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Autumn Vale and is responding well to the staff who are helpful, kind and attentive, particularly when feeding on a one to one basis. Mum is encouraged to move and is engaged by the conversation and activities going on around her. Meals are plentiful and nutritious. As a family,
we are impressed and a big thank you to your wonderful staff.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing such lovely feedback. Warm regards,

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Review from Gregory W (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away on 4th June 2025 aged 100. She had been resident at Autumn Vale since arriving from hospital at the end of the covid outbreak shortly after her 97th birthday. In her 3 and 1/2 years as resident here she had always been full of praise for the care Autumn Vale provided. Praise for the
kindness and helpfulness of the nursing staff and especially for the support provided by her key workers. I beleive every endeavour was made to provide her with as much comfort as possible throughout her stay. Bedridden, but never left out. Autumn Vale provides a host of extra's like live entertainment, outings and workshops for residents. They have hairdressing facilities and arrange for personal care like chiropody. The nursing staff keep detailed records of the residents health, they know the residents well and keep family up to date. The administration is well run. Infact the home so well run I would like to recommend it, it is a first class care home.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing such kind words about your mum's time with us, they mean so much to our whole team at Autumn Vale. It was our privilege to care for her over the past three and a half years. Warm wishes,

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Review from Kay T (Sister of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my brother came to Autumn Vale Nursing Home in very poor health, after a very bad fall at home, the care staff have been very kins and caring towards my brother. A infection in his leg was very quickly referred to the doctor ad at home hospital team, in which my brother was admitted to hospital
again, but since returning to the home, he has made a very good recovery, in which we are amazed with. A special thank you to the manager and her team for caring for my brother.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. I'm pleased your brother is recovering well and that my team could provide the care and support he needed.

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Review from J P (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing at Autumn View Care. My beautiful friend received the utmost care and attention. Autumn Vale is clean and has a friendly atmosphere, and I will highly recommend highly. Thank you all very much for everything.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your lovely feedback. Kind regards

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Review from Eileen W (Sister of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been the best visit by far. My sister joined in the quiz and I enjoyed interacting. She was lovely with my husband and I decided to stay for lunch with this new group of residents, she even said "it would be nice to have a glass if wine)
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

It's lovely to hear that you and your sister had a great time, joining in the quiz and enjoying lunch with our residents. Kind regards,

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Review from Anna P (Granddaughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nanny has been in the home for nearly 2 years. She has been made so welcome. The carers are amazing and look after all the residents. I would recommend this home to any family who is looking for somewhere for their relatives. I really enjoy coming to visit.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words they mean so much to my team. Regards,

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Review from Dave M (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing, catering and support staff are all superb! Truly wonderful.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to appreciate our wonderful staff.

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Review from Gill W (Sister-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting the home we always find the staff very friendly and welcoming. My brother in law seems very happy and well looked after.
Recently it was his 70th birthday, the staff went above and beyond to make his day special, providing sandwiches, cake for us all. We were all very satisfied.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to share your experience of our home. Best wishes

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Review from C A (Friend of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my friend to find the home welcoming and friendly. It was nice to see her happy and taking part in playing skittles in the lounge. The home smelt lovely and was very clean and well decorated.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your review. I am pleased your visit was a happy one!

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Review from Lesely W (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is kind, considerate and attends to Mum's needs in everyday even when she is being very difficult and sometimes angry, they support her in a way that shows humility and respect and the greatest level of care.
The team are amazing and they look after Mum in such a caring way and I have never
ever been concerned as I always see kindness. I am always kept informed of Mum's ups and downs and any concerns, and I am so happy that Mum is happy and we are very thankful for everything they do and so lucky that she is there.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words they mean a lot and will be shared with the wider team. Regards,

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Review from P B (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of the home has been very positive. The carriers are always welcoming and friendly. But most of all, professional. They look after my husband really well.
Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for sharing your experience of our home. Best wishes, HM

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Review from Lisa D (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here for nearly a year. He has settled in very well and has a lovely room. He was very poorly when he arrived but he has thrived since being here. I feel like I have my dad back!
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind review! Best regards

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Review from E B (Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been here about 4 years. I'm very happy, my room is always clean. I get good response.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to leave a review, it is our pleasure to care for you. Warm regards,

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Review from C T (Daughter of Resident) published on 18 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent her last eight days of her life at Autumn Vale. Staff were kind and caring, both to my mum and to my sister and me. They honoured our wishes that she be given dignity, kindness and a pain free end of life. My sister and I were able to spend everyday with our mum, which was a comfort
to Mum and to us. Heartfelt thanks to everyone at Autumn Vale!
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for taking the time to leave us a review, it was our pleasure to care for your mum and support your family. Warm regards,

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Review from G S (Friend of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to visit my friend's dad at Autumn Vale. I found the home very clean and welcoming. Staffs are kind and caring. Everyone looks happy. Very nice home where not only residents but the families are also well cared for.
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for leaving us a review. It is our pleasure to care for our Residents! Best wishes,

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Review from A R (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was a resident for only 8 days but during that time my sister and I were extremely happy with her care. All staff were very kind, caring and supportive, not only to our very poorly mum, but to us as well. We cannot thank you enough.
Reply from Prarthana Bhandari, Home manager at Autumn Vale Care Centre

Thank you for your kind words. It was our pleasure to care for your mother during her time with us. Best wishes,

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Review from R W (Partner of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was a patient and was cared for very well and with kindness.
Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for your kind words. Best wishes,

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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Autumn Vale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 63 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Autumn Vale Care Centre is calculated as follows: ( (588 Excellents x 5) + (133 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 730 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Autumn Vale Care Centre is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 63 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Prarthana

Prarthana Bhandari

Job Title: Care Home Manager Joined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.


Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.


At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

Frequently Asked Questions about Autumn Vale Care Centre

What types of Care is Autumn Vale Care Centre registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Autumn Vale Care Centre have?

There are 69 Single Rooms.

What are the Facilities & Services at Autumn Vale Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Autumn Vale Care Centre to the centre of Welwyn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Vale Care Centre to verify any information. View our terms and conditions. Autumn Vale Care Centre has an Enhanced Service - more info.