Autumn Vale Care Centre

Danesbury Park Road, Welwyn AL6 9SN
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9.8 150 Reviews
  • Autumn Vale Care Centre, Welwyn
Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
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Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1600
  • Self-Funded Residential Dementia Care: £1600 – £1600
  • Self-Funded Nursing Care: £1700 – £1700
  • Self-Funded Nursing Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Care: £1900 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1900 – £1900

Fees are subject to an individual assessment of needs

These prices are only a guideline, please contact Autumn Vale Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Prarthana Bhandari (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are:
    08:30-09:30
    13:00-14:00
    16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (150)

9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.803) out of 10, based on 64 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 150 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Autumn Vale Care Centre
  • 63
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Total of 150, showing 1-20
Review from S H (Wife of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Autumn Vale Care Centre for the past 15 months. In that time I have appreciated the time, patience and care all the staff have taken to get to know my husband and understand how best to look after him and meet his needs. It has made all the difference to his quality
of life and my peace of mind. Thank you.
Reply from Prarthana, Home Manager at Autumn Vale Care Centre
Thank you for sharing your experience of our home and for recognising the efforts of our team. Best wishes, Prarthana
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Review from Ashley M (Cousin of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff is excellent, including the management.
Reply from Prarthana, Home Manager at Autumn Vale Care Centre
Thank you for leaving us a review and for your praise of the team. Best wishes, Prarthana
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Review from Lesley W (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived 15 months ago in a non communicative state, unable to feed herself, dress herself or complete daily functions. Within a few months, this had started to come back due to the care, the sensitivity all the team have shown, along with patience, understanding and a true desire to do the very
best for her. I feel so happy and blessed that she is at Autumn Vale, as she is happy, safe, and cared for in the best possible way. So thank you to everyone.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for sharing your mums' personal journey with us. We are priviliged to have her in our care.
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Review from D H (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Such kind words, thank you for taking the time to share your experience! Prarthana
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Review from Elizabeth W (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband has now settled in well. Such a lovely, caring place, the staff are so helpful and caring. Lofts of activities and has been on trips out, which he has really enjoyed. Feel he is being well looked after. Am able to ring and speak to his carer on the unit if I have any concerns.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for sharing your experience of our home and your husbands' care. We are privileged to be able to help. Best wishes, Prarthana
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Review from Sally-Anne R (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been placed in Autumn Vale to be care assessed, this has been agreed and extended another 4 weeks. The care mum has received is extremely wonderful. Before mum came here, as a family, we were adamant on getting mum home, but now we are aware the care she needs is more complex. Our views
have changed due to the care mum has received from the home.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for taking the time to share your feedback, it is greatly appreciated and we are pleased to play a part in mums continued recovery. Best wishes, Prarthana
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Review from Nancy C (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very hardworking. They are caring, kind and very attentive.
We are happy as a family about the care our sister is receiving here at Autumn Vale. Staff are responsive. Management takes time to discuss any worries we have.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for such a wonderful review of our home. Best wishes, Prarthana
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Review from K H (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly team. The team cares for mum. The room is light and clean. Mum likes the food, and there is plenty of it. The carers are very kind and paint mum's nails.
Reply from Prarthana, Home Manager at Autumn Vale Care Centre
Thank you for sharing your experience of our home and the care we provide. Best wishes, Prarthana
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Review from J C (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and treatment my husband has received while at Autumn Vale. He is safe and well treated.
Reply from Prarthana, Home Manager at Autumn Vale Care Centre
Thank you for your kind words about the care we provide. Best wishes, Prarthana
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Review from P B (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the care Geoff receives. I would like to sit in Geoff's room with him to enjoy a quiet time with tea and biscuits, therefore, if there is another lounge chair available to place in his room. He likes to watch rugby, and that is coming up soon.
Reply from Prarthana, Home Manager at Autumn Vale Care Centre
Thank you for sharing your feedback. Best wishes, Prarthana
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Review from Jeremy J (Son of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience visiting mum.
Staff are very helpful and kind.
The BBQ event was very nice. We outside with mum and listened to the music, whilst eating burgers. Thank you very much.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for your kind review, I hope to see you at our next upcoming event. Regards,
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Review from Gerald W (Brother of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff and home very satisfying.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Hello, thank you for your review! Kind regards, Prarthana
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Review from Yvette R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here since June this year, the team have been amazing with her despite her sometimes challenging behaviour, they have made her feel safe and at home. They have gone above and beyond with her ensuring they keep her occupied and busy. Our father, also a resident at the home, recently
passed away all of the staff have been amazing, supporting Mum and us as a family. Mum could not be in a better place with such lovely, caring staff.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you so much for leaving us such a lovely review. Best wishes, Prarthana
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Review from Alison M (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Autumn Vale and is responding well to the staff who are helpful, kind and attentive, particularly when feeding on a one to one basis. Mum is encouraged to move and is engaged by the conversation and activities going on around her. Meals are plentiful and nutritious. As a family,
we are impressed and a big thank you to your wonderful staff.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for sharing such lovely feedback. Warm regards,
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Review from Gregory W (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away on 4th June 2025 aged 100. She had been resident at Autumn Vale since arriving from hospital at the end of the covid outbreak shortly after her 97th birthday. In her 3 and 1/2 years as resident here she had always been full of praise for the care Autumn Vale provided. Praise for the
kindness and helpfulness of the nursing staff and especially for the support provided by her key workers. I beleive every endeavour was made to provide her with as much comfort as possible throughout her stay. Bedridden, but never left out. Autumn Vale provides a host of extra's like live entertainment, outings and workshops for residents. They have hairdressing facilities and arrange for personal care like chiropody. The nursing staff keep detailed records of the residents health, they know the residents well and keep family up to date. The administration is well run. Infact the home so well run I would like to recommend it, it is a first class care home.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for sharing such kind words about your mum's time with us, they mean so much to our whole team at Autumn Vale. It was our privilege to care for her over the past three and a half years. Warm…read more
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Review from Kay T (Sister of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my brother came to Autumn Vale Nursing Home in very poor health, after a very bad fall at home, the care staff have been very kins and caring towards my brother. A infection in his leg was very quickly referred to the doctor ad at home hospital team, in which my brother was admitted to hospital
again, but since returning to the home, he has made a very good recovery, in which we are amazed with. A special thank you to the manager and her team for caring for my brother.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for your kind words. I'm pleased your brother is recovering well and that my team could provide the care and support he needed.
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Review from J P (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing at Autumn View Care. My beautiful friend received the utmost care and attention. Autumn Vale is clean and has a friendly atmosphere, and I will highly recommend highly. Thank you all very much for everything.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for your lovely feedback. Kind regards
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Review from Eileen W (Sister of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been the best visit by far. My sister joined in the quiz and I enjoyed interacting. She was lovely with my husband and I decided to stay for lunch with this new group of residents, she even said "it would be nice to have a glass if wine)
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
It's lovely to hear that you and your sister had a great time, joining in the quiz and enjoying lunch with our residents. Kind regards,
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Review from Anna P (Granddaughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nanny has been in the home for nearly 2 years. She has been made so welcome. The carers are amazing and look after all the residents. I would recommend this home to any family who is looking for somewhere for their relatives. I really enjoy coming to visit.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for your kind words they mean so much to my team. Regards,
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Review from Dave M (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing, catering and support staff are all superb! Truly wonderful.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre
Thank you for taking the time to appreciate our wonderful staff.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Autumn Vale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 64 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Autumn Vale Care Centre is calculated as follows: ( (602 Excellents x 5) + (130 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 740 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Autumn Vale Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 64 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Prarthana

Prarthana Bhandari

Job Title: Care Home Manager Joined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.


Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.


At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

Frequently Asked Questions about Autumn Vale Care Centre

What types of Care is Autumn Vale Care Centre registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Autumn Vale Care Centre have?

There are 69 Single Rooms.

What are the Facilities & Services at Autumn Vale Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Autumn Vale Care Centre to the centre of Welwyn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Vale Care Centre to verify any information. View our terms and conditions. Autumn Vale Care Centre has an Enhanced Service - more info.