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Autumn Vale Care Centre

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.

Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Prarthana Bhandari (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (168)

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9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years. Over all time Autumn Vale Care Centre has 168 reviews.

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Showing 168 reviews matching selected criteria
Review from D T (Relative of Resident) published on 11 August 2026 Submitted via Website
Overall Experience
Today I visited my family at Autumn Vale! Staff were very kind and polite! One of the team member navigated me up to my relative room! Ask me for cup of tea, I have straight way felt home! My uncle seem very happy and confident! Staff were very informative!!

Great sense of humour!!

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre
Thank you for sharing such lovely feedback about your visit to Autumn Vale. We're so pleased you felt welcomed and at home from the moment you arrived. Most importantly, it's wonderful to hear that your uncle is happy and confident, and that you found our team kind, helpful and easy to talk to. Best wishes,

Prarthana

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Review from C T (Daughter of Resident) published on 10 August 2026 Submitted via Website
Overall Experience

I visit my Mum each week. I find the home clean and tidy and all of the staff are friendly, polite and happy to help with anything. My Mum has some dietary needs and the home has been very accommodating and supportive with making sure these are met.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. I am pleased to hear that you feel supported and my the team will continue to provide care tailored to your mum's needs.

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Review from Louise W (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience
Whenever I visit mum, she is always comfortable and safe.
Staff are very informative, and the home is clean.

We as a family are very pleased.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for your kind words about our home. I will be sure to share your review with the team.

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Review from Jane R (Friend of Resident) published on 1 June 2026 Submitted via Website
Overall Experience

The care given by the care staff was always good. Room cleanliness, however, was not always good and overall the home's appearance looked quite tired. My friend found the food's variety limited and the quality variable. What was described as supper was very predicatable and included an odd combination of (always) sandwiches and another item such as a sausage roll or chicken dippers, for instance. Most of the staff did not have English as their first language so it could be hard work communicating sometimes. The outdoor areas were limited and access to them quite difficult from Peach unit. In the last twelve months staffing levels often seemed minimal which impacted on my friend's sense of well-being at times. However, since my friend had no family nor no one particular person to champion her cause, I felt that overall she was well cared for and that the staff were friendly, helpful and attentive; always trying to help.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you so much for taking the time to leave us a review. Firstly, thank you for acknowledging the excellent care our team provided for your friend, and for scoring this aspect of our service 5 out of 5. This means a lot to our team who work very hard to ensure the wellbeing of all of our...  

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Review from L N (Daughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience

Mum has settled in here so well . We are so pleased about that. It is such a relief to us that we know she is well taken care of and that her conditions are monitored closely . It's a lovely community - calm , clean and well organised. I can't praise the staff enough - the care and respect given to all of the residents is second to none. There are daily activities and plenty to keep residents engaged with each other and also in their environment . It's such a welcoming place . Thank you so much

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre
Thank you for sharing this feedback, it's really lovely to hear.

We know what a relief it can be when a loved one settles in well, so it's wonderful to hear that your mum feels happy and comfortable at Autumn Vale. Knowing you feel reassured that she is well cared for and closely supported means a...  

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Review from Julie E (Daughter of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

Our Mother was only at Autumn Vale for 2 weeks for end of life care. The staff there were absolutely amazing and treated her with the utmost dignity & respect. Through the last few days of her life, the staff also took care of us as a family, and allowed us the opportunity to spend as much time together as possible. We will forever be grateful for their care.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre
Thank you for taking the time to share this. It means a great deal to hear that your mother was cared for with such dignity and kindness during her time at Autumn Vale. We're also glad that you and your family were able to spend precious time together and felt supported along the way.

Your words...  

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Review from M C (Husband of Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience

Staff are very polite and helpful, also very informative. Home is very clean. My wife is very happy. My wife made some recovery physically so quick, unbelievable.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for your kind words. We're so pleased your wife is happy and doing well, and it must be incredibly reassuring to see her making such positive progress. It's also lovely to know the team have been there to support you, keeping things clear and helping you feel informed along the...  

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Review from S R (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience

Beautiful home, staff very friendly and accommodating.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for your lovely feedback about Autumn Vale Care Centre. It's really nice to hear that you found the home welcoming and the team friendly and accommodating.

Your kind words mean a lot to us all, thank you for taking the time to share them.

Best wishes,

Prarthana

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Review from M T (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

I cannot praise the care my mother has received enough. She came in for 4 weeks' respite after a broken hip, and from start to finish, the staff from the management down have been fantastic. The care and respect they have shown her made her feel at ease in an environment that was unknown to her. I have not rated activities or value for money due to her only being here for a short visit. All in all, a lovely care home. I would not hesitate to place Mum here full-time if and when needed.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for sharing this. We know how daunting it can feel coming into a new environment, even for a short stay, so it's great to hear that your mum was able to feel at ease so quickly.

It means a lot to know she was supported with such care and respect during her recovery, and that the team...  

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Review from Simon B (Son of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

My mother has been a resident in Poppy at Autumn Vale for 3 years and as a family, we want to thank all of the staff, carers and management that have shown so much care, support, patience and kindness to her throughout her stay - it is really appreciated

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for taking the time to share this. It means a great deal to us that your mother has been supported with such care, patience and kindness during her three years in Poppy at Autumn Vale.

Looking after someone over a long period of time allows real relationships to form, so it's lovely to...  

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Review from Kevin B (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card
Overall Experience

We found Autumn Vale Care Centre to be very friendly, helpfull, all the staff were amazing.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre
Thank you for taking the time to share your experience. It's so nice to hear that you found the home friendly and helpful, and that the team made such a positive impression.
Best wishes,

Prarthana

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Review from S G (Friend of Resident) published on 26 February 2026 Submitted via Website
Overall Experience

The care the center has provided to my family member has been exceptional. I was very happy and satisfied. The staffs were very helpful and kind. Staffs engage their residents in a very kind and gentle manner.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for your kind words about Autumn Vale. It's so reassuring to hear that you've been happy with the care your family member has received. We're especially pleased that you've found the team to be helpful and kind, and that they engage with residents in such a gentle and caring way. That approach is at the heart of what we do each day.

Best wishes,

Prarthana

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Review from S C (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

The care and help for my father-in-law and family to visit are so positive, and nothing is too much trouble to help father-in-law with day-to-day life. An amazing home for your loved ones to be at.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you so much for your kind words and for sharing your feedback. We're delighted to hear that your father-in-law is well cared for and that our team has been able to support both him and your family. It's wonderful to know that our efforts to make daily life comfortable and enjoyable have made a positive difference.

Best wishes,

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Review from Bruce A (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Found staff extremely friendly, helpful and respectful. We have found that the home is always clean and there seems to be always some entertainment on for the residents. If our mother needs any medical attention, this has always been attended to promptly. Our mother seems happy here at Autumn Vale.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for sharing such kind feedback. We're so pleased to hear that your mum is happy at Autumn Vale Care Centre and that you've found our team friendly, respectful and supportive.

Best wishes,

Prarthana

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Review from V P (Niece of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
Thank you for all the support and care that you gave to my uncle over the last few months. The staff that looked after him were exceptional. We felt very welcomed every time we visited. I would like to say a special thankyou to the way that my uncle was looked after during his end of life by all the staff especially the nurses.
I will be forever grateful for the nurses that helped us to get through his passing with the dignity and respect they gave to my uncle and to us. The personal touches helped us so much to deal with a sad situation.
I highly recommend this care home for the staff and the way they tirelessly work always with a smile on their faces even when they are so busy they are an asset to this care home.

Once again thank you so much.

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Review from V H (Wife of Resident) published on 7 January 2026 Submitted via Postal Card
Overall Experience

Great food. The team that worked were excellent. Couldn't fault any of their work - and are so happy and caring. The nurses were lovely, caring and considerate. Cleanliness is quite good - but should use disinfectant that smells nice.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your review! Warm wishes, Prarthana.

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Review from Beryl H (Partner of Resident) published on 11 December 2025 Submitted via Website
Overall Experience
In the short few weeks my partner, has been in your care , he has been cared for with the ultimate kindness, so a big

Thank you. The only problem was the food which my partner did not find very appertising, but I understand you have to cater for everyone.

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Review from G P (Niece of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

Caring and competent staff. Good engagement with residents. Staff are calm and respectful. Nice atmosphere. Room is nicely aired and very clean. My aunt is very content here.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind review. Best wishes, Prarthana

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Review from Barbara M (Niece of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

My family and I are extremely grateful to the Autumn Vale staff for the excellent care and kindness my aunt experienced during her final, fading years. Their hard work and commitment to achieving the best possible quality of life for their resident is truly impressive.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your lovely words about our team. Warm wishes, Prarthana

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Review from S H (Wife of Resident) published on 21 October 2025 Submitted via Website
Overall Experience

My husband has been a resident at Autumn Vale Care Centre for the past 15 months. In that time I have appreciated the time, patience and care all the staff have taken to get to know my husband and understand how best to look after him and meet his needs. It has made all the difference to his quality of life and my peace of mind. Thank you.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for sharing your experience of our home and for recognising the efforts of our team. Best wishes, Prarthana

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (1)

News
  • 30 Jul 2026

    On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...

  • 14 Jul 2026

    Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...

  • 13 Jul 2026

    Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...

Upcoming Events

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Autumn Vale Care Centre.

Meet the Team (1)

Prarthana Bhandari
Prarthana BhandariJob Title:Care Home ManagerJoined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.

Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.

At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

Frequently Asked Questions about Autumn Vale Care Centre

What types of Care is Autumn Vale Care Centre registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Autumn Vale Care Centre have?

There are 69 Single Rooms.

What are the Facilities & Services at Autumn Vale Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Autumn Vale Care Centre to the centre of Welwyn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Vale Care Centre to verify any information. View our terms and conditions. Autumn Vale Care Centre has an Enhanced Service -more info.