Autumn Vale Care Centre

Danesbury Park Road, Welwyn AL6 9SN
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9.8 157 Reviews
  • Autumn Vale Care Centre, Welwyn
Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
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Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1600
  • Self-Funded Residential Dementia Care: £1600 – £1600
  • Self-Funded Nursing Care: £1700 – £1700
  • Self-Funded Nursing Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Care: £1900 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1900 – £1900

Fees are subject to an individual assessment of needs

These prices are only a guideline, please contact Autumn Vale Care Centre to find out the exact price for your requirements.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Prarthana Bhandari (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are:
    08:30-09:30
    13:00-14:00
    16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (157)

9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.796) out of 10, based on 64 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 157 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Autumn Vale Care Centre
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Total of 157, showing 1-20
Review from S C (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and help for my father-in-law and family to visit are so positive, and nothing is too much trouble to help father-in-law with day-to-day life. An amazing home for your loved ones to be at.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you so much for your kind words and for sharing your feedback. We're delighted to hear that your father-in-law is well cared for and that our team has been able to support both him and your family. It's wonderful to know that our efforts to make daily life comfortable and enjoyable have made a positive difference.

Best wishes,
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Review from Bruce A (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found staff extremely friendly, helpful and respectful. We have found that the home is always clean and there seems to be always some entertainment on for the residents. If our mother needs any medical attention, this has always been attended to promptly. Our mother seems happy here at Autumn Vale.
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Review from V P (Niece of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for all the support and care that you gave to my uncle over the last few months. The staff that looked after him were exceptional. We felt very welcomed every time we visited. I would like to say a special thankyou to the way that my uncle was looked after during his end of life by all the
staff especially the nurses.
I will be forever grateful for the nurses that helped us to get through his passing with the dignity and respect they gave to my uncle and to us. The personal touches helped us so much to deal with a sad situation.
I highly recommend this care home for the staff and the way they tirelessly work always with a smile on their faces even when they are so busy they are an asset to this care home.
Once again thank you so much.
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Review from V H (Wife of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great food. The team that worked were excellent. Couldn't fault any of their work - and are so happy and caring. The nurses were lovely, caring and considerate. Cleanliness is quite good - but should use disinfectant that smells nice.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for your review! Warm wishes, Prarthana.
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Review from Beryl H (Partner of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the short few weeks my partner, has been in your care , he has been cared for with the ultimate kindness, so a big
Thank you. The only problem was the food which my partner did not find very appertising, but I understand you have to cater for everyone.
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Review from G P (Niece of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and competent staff. Good engagement with residents. Staff are calm and respectful. Nice atmosphere. Room is nicely aired and very clean. My aunt is very content here.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for your kind review. Best wishes, Prarthana
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Review from Barbara M (Niece of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are extremely grateful to the Autumn Vale staff for the excellent care and kindness my aunt experienced during her final, fading years. Their hard work and commitment to achieving the best possible quality of life for their resident is truly impressive.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for your lovely words about our team. Warm wishes, Prarthana
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Review from S H (Wife of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Autumn Vale Care Centre for the past 15 months. In that time I have appreciated the time, patience and care all the staff have taken to get to know my husband and understand how best to look after him and meet his needs. It has made all the difference to his quality
of life and my peace of mind. Thank you.
Reply from Prarthana, Home Manager at Autumn Vale Care CentreThank you for sharing your experience of our home and for recognising the efforts of our team. Best wishes, Prarthana
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Review from Ashley M (Cousin of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff is excellent, including the management.
Reply from Prarthana, Home Manager at Autumn Vale Care CentreThank you for leaving us a review and for your praise of the team. Best wishes, Prarthana
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Review from Lesley W (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived 15 months ago in a non communicative state, unable to feed herself, dress herself or complete daily functions. Within a few months, this had started to come back due to the care, the sensitivity all the team have shown, along with patience, understanding and a true desire to do the very
best for her. I feel so happy and blessed that she is at Autumn Vale, as she is happy, safe, and cared for in the best possible way. So thank you to everyone.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for sharing your mums' personal journey with us. We are priviliged to have her in our care.
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Review from D H (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreSuch kind words, thank you for taking the time to share your experience! Prarthana
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Review from Elizabeth W (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband has now settled in well. Such a lovely, caring place, the staff are so helpful and caring. Lofts of activities and has been on trips out, which he has really enjoyed. Feel he is being well looked after. Am able to ring and speak to his carer on the unit if I have any concerns.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for sharing your experience of our home and your husbands' care. We are privileged to be able to help. Best wishes, Prarthana
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Review from Sally-Anne R (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been placed in Autumn Vale to be care assessed, this has been agreed and extended another 4 weeks. The care mum has received is extremely wonderful. Before mum came here, as a family, we were adamant on getting mum home, but now we are aware the care she needs is more complex. Our views
have changed due to the care mum has received from the home.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for taking the time to share your feedback, it is greatly appreciated and we are pleased to play a part in mums continued recovery. Best wishes, Prarthana
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Review from Nancy C (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very hardworking. They are caring, kind and very attentive.
We are happy as a family about the care our sister is receiving here at Autumn Vale. Staff are responsive. Management takes time to discuss any worries we have.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for such a wonderful review of our home. Best wishes, Prarthana
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Review from K H (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly team. The team cares for mum. The room is light and clean. Mum likes the food, and there is plenty of it. The carers are very kind and paint mum's nails.
Reply from Prarthana, Home Manager at Autumn Vale Care CentreThank you for sharing your experience of our home and the care we provide. Best wishes, Prarthana
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Review from J C (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and treatment my husband has received while at Autumn Vale. He is safe and well treated.
Reply from Prarthana, Home Manager at Autumn Vale Care CentreThank you for your kind words about the care we provide. Best wishes, Prarthana
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Review from P B (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the care Geoff receives. I would like to sit in Geoff's room with him to enjoy a quiet time with tea and biscuits, therefore, if there is another lounge chair available to place in his room. He likes to watch rugby, and that is coming up soon.
Reply from Prarthana, Home Manager at Autumn Vale Care CentreThank you for sharing your feedback. Best wishes, Prarthana
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Review from Jeremy J (Son of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience visiting mum.
Staff are very helpful and kind.
The BBQ event was very nice. We outside with mum and listened to the music, whilst eating burgers. Thank you very much.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you for your kind review, I hope to see you at our next upcoming event. Regards,
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Review from Gerald W (Brother of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff and home very satisfying.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreHello, thank you for your review! Kind regards, Prarthana
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Review from Yvette R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here since June this year, the team have been amazing with her despite her sometimes challenging behaviour, they have made her feel safe and at home. They have gone above and beyond with her ensuring they keep her occupied and busy. Our father, also a resident at the home, recently
passed away all of the staff have been amazing, supporting Mum and us as a family. Mum could not be in a better place with such lovely, caring staff.
Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care CentreThank you so much for leaving us such a lovely review. Best wishes, Prarthana
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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Autumn Vale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 64 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Autumn Vale Care Centre is calculated as follows: ( (603 Excellents x 5) + (129 Goods x 4) + (9 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 742 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Autumn Vale Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 64 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Prarthana

Prarthana Bhandari

Job Title: Care Home Manager Joined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.


Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.


At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

Frequently Asked Questions about Autumn Vale Care Centre

What types of Care is Autumn Vale Care Centre registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Autumn Vale Care Centre have?

There are 69 Single Rooms.

What are the Facilities & Services at Autumn Vale Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Autumn Vale Care Centre to the centre of Welwyn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Vale Care Centre to verify any information. View our terms and conditions. Autumn Vale Care Centre has an Enhanced Service - more info.