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Autumn Vale Care Centre

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.

Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Prarthana Bhandari (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (168)

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9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years. Over all time Autumn Vale Care Centre has 168 reviews.

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Showing 168 reviews matching selected criteria
Review from Lisa D (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card
Overall Experience

My dad has been here for nearly a year. He has settled in very well and has a lovely room. He was very poorly when he arrived but he has thrived since being here. I feel like I have my dad back!

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind review! Best regards

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Review from E B (Resident / Service User) published on 15 May 2025 Submitted via Postal Card
Overall Experience

I've been here about 4 years. I'm very happy, my room is always clean. I get good response.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to leave a review, it is our pleasure to care for you. Warm regards,

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Review from C T (Daughter of Resident) published on 18 April 2025 Submitted via Postal Card
Overall Experience

My mother spent her last eight days of her life at Autumn Vale. Staff were kind and caring, both to my mum and to my sister and me. They honoured our wishes that she be given dignity, kindness and a pain free end of life. My sister and I were able to spend everyday with our mum, which was a comfort to Mum and to us. Heartfelt thanks to everyone at Autumn Vale!

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for taking the time to leave us a review, it was our pleasure to care for your mum and support your family. Warm regards,

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Review from G S (Friend of Resident) published on 17 April 2025 Submitted via Website
Overall Experience

I went to visit my friend's dad at Autumn Vale. I found the home very clean and welcoming. Staffs are kind and caring. Everyone looks happy. Very nice home where not only residents but the families are also well cared for.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for leaving us a review. It is our pleasure to care for our Residents! Best wishes,

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Review from A R (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

Our mum was a resident for only 8 days but during that time my sister and I were extremely happy with her care. All staff were very kind, caring and supportive, not only to our very poorly mum, but to us as well. We cannot thank you enough.

Reply from Prarthana Bhandari, Home manager at Autumn Vale Care Centre

Thank you for your kind words. It was our pleasure to care for your mother during her time with us. Best wishes,

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Review from R W (Partner of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

My partner was a patient and was cared for very well and with kindness.

Reply from Prarthana Bhandari, General Manager at Autumn Vale Care Centre

Thank you for your kind words. Best wishes,

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Review from Basil H (Brother of Resident) published on 1 April 2025 Submitted via Postal Card
Overall Experience

Staff are caring. Good home.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to share your experience. I'm pleased to hear your positive feedback! Thank you,

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Review from A T (Son-in-law of Resident) published on 28 March 2025 Submitted via Postal Card
Overall Experience

I found the staff extremely professional and sensitive dealing with and looking after my mother-in-law and our bereavement.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing your experience of our home. It was our pleasure to care for your mother-in-law. Warm wishes,

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Review from R T (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

Although my mother spent a short time in palliative care (9 days in total) at Autumn Vale we were very happy with the care she received. All the staff were very kind, caring and positive towards her and us. They have us clear information about her treatment, and were very helpful to us during this difficult time. Highly recommend this home.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for this lovely message. I am pleased to know you were happy with the care your mother received and will pass your positive comment onto the staff here at Autumn Vale. Best Wishes.

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Review from A M (Daughter of Resident) published on 25 March 2025 Submitted via Postal Card
Overall Experience

The home has looked after both my parents with kindness & respect, accommodating both their differing needs & supporting them to keep their independence as much as possible while keeping the safe & cared for. I am grateful for all they did during an unexpected challenging time in all our lives.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for this lovely comment. It is heartwarming to hear that Autumn Vale Care Centre were able to help you through this challenging time. Warmest Wishes.

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Review from Sue E (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

Dad spent his last 6 weeks at Autumn Vale and we couldn't have been happier with the care he received there. He had a lovely room the staff were all very good to him and he enjoyed the great food! As for the family, we had peace of mind that he was being very well looked after 24 hours a day. I would thoroughly recommend Autumn Vale to anyone needing care.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for your kind words, it was our pleasure to care for your father. With warmest wishes.

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Review from C H (Niece of Resident) published on 5 March 2025 Submitted via Website
Overall Experience

The team at Autumn Vale are very kind and caring and so very welcoming, to both residents and family. Due to a family member requiring end of life care we were seeking urgent help in securing a comfortable home that could care for him in a nice setting and able to offer a high level of care. The manager and her team have been so very kind to us all and have helped us every step of the way from day one. The home is situated in lovely surroundings and is immaculate offering a lovely choice of foods and activities for residents it is CARE home, highly recommend.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you so much for your kind words and sharing your personal experience of our home. Warmest regards.

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Review from Jasmi Y (Granddaughter of Resident) published on 18 February 2025 Submitted via Postal Card
Overall Experience

My grandmother has lived at Autumn Vale Care Centre for the last few months. She is very settled and happy. She feels that she is cared for and loved. The staff are very informative and approachable. The staff welcome us very well when we visit.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. Warm wishes.

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Review from D L (Daughter of Resident) published on 10 January 2025 Submitted via Website
Overall Experience

This care home cares. The nursing team and all the carers were so lovely and so respectful. They made my dad feel so comfortable and treated him with kindness and respect. They always updated me on how he was and what he had eaten. I honestly can't thank you enough.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for this lovely review. We will pass on your positive feedback to our team here at Autumn Vale Care Centre. Best Wishes.

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Review from Sophie W (Daughter of Resident) published on 8 January 2025 Submitted via Website
Overall Experience
Our parents spent their last few weeks at Autumn Vale care home. Although it was a sad time for the family, all the staff made us feel at home and we were always confident that Mum and Dad were being well cared for.
The staff were exceptional in their care and attention and went out of their way to make Mum and Dad feel comfortable. They took the time to chat and get to know them both (and the family) and genuinely showed great interest in them.

Thank you to everyone for their kindness.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Dear Sophie, thank you for your kind words. We will pass this on to all our team here at Autumn Vale Care Centre. We are pleased we could support your family in their time of need. All the best.

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Review from K H (Son of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

As a family, we were pleased with the care that Mum received, although during the Covid times things were understandably very difficult. We always felt Mum was safe and secure at Autumn Vale and the staff often went the extra mile on special occasions. We were always kept informed when Mum's health finally went down at the end of life.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for sharing your personal experience of our home. Warm regards.

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Review from S M (Relative of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience

Our family member was bedbound so was unable to experience many of the activities provided at Autumn Vale. She was however kept warm, well fed and all her needs met. She liked the staff, especially her personal needs and we were always made to feel welcome when visiting.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. We're glad to hear your family member felt comfortable and well cared for at Autumn Vale Care Centre.

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Review from Bill M (Nephew of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience

Friendly, attentive care of my bedbound aunt. A happy environment for her with occasional interaction with other care home residents. We were always kept up to date with how she was doing and staff and her primary carer went out of their way to provide enrichment.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. We're so pleased to hear your aunt felt happy and supported!

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Review from D J (Niece of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience
My Aunt received very good care from all the staff during her short stay for respite. She gained strength back in her hands and was able to eat unaided using a knife and fork, regained her appetite, and was always dressed in clean clothes with her teeth and hearing aids in.

My aunt partly enjoyed the singer and joined in tapping her feet and singing along.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your lovely words. We are so glad your Aunt was happy with her care and enjoyed her stay with us. Best Wishes.

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Review from Robert P (Son-in-law of Resident) published on 11 September 2024 Submitted via Website
Overall Experience

Excellent staff, everybody i.e. residents seem extremely happy. Amazing job, everyone keep the good job going, this is the best set-up I have seen. I wish my dad had the chance to come here. The place is clean and today staff are so friendly and kind towards the residents.

Reply from Nichola Hughes, Home Manager at Autumn Vale Care Centre

Thank you for your kind words! We're proud of our team and their dedication.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (1)

News
  • 30 Jul 2026

    On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...

  • 14 Jul 2026

    Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...

  • 13 Jul 2026

    Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...

Upcoming Events

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Autumn Vale Care Centre.

Meet the Team (1)

Prarthana Bhandari
Prarthana BhandariJob Title:Care Home ManagerJoined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.

Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.

At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

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