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Autumn Vale Care Centre

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.

Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Prarthana Bhandari (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (168)

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9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years. Over all time Autumn Vale Care Centre has 168 reviews.

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Showing 168 reviews matching selected criteria
Review from Ashley M (Cousin of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience

The staff is excellent, including the management.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for leaving us a review and for your praise of the team. Best wishes, Prarthana

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Review from Lesley W (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

Mum arrived 15 months ago in a non communicative state, unable to feed herself, dress herself or complete daily functions. Within a few months, this had started to come back due to the care, the sensitivity all the team have shown, along with patience, understanding and a true desire to do the very best for her. I feel so happy and blessed that she is at Autumn Vale, as she is happy, safe, and cared for in the best possible way. So thank you to everyone.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing your mums' personal journey with us. We are priviliged to have her in our care.

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Review from D H (Son of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

Excellent all round.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Such kind words, thank you for taking the time to share your experience! Prarthana

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Review from Elizabeth W (Wife of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

Husband has now settled in well. Such a lovely, caring place, the staff are so helpful and caring. Lofts of activities and has been on trips out, which he has really enjoyed. Feel he is being well looked after. Am able to ring and speak to his carer on the unit if I have any concerns.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing your experience of our home and your husbands' care. We are privileged to be able to help. Best wishes, Prarthana

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Review from Nancy C (Sister of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience
Staff are very hardworking. They are caring, kind and very attentive.

We are happy as a family about the care our sister is receiving here at Autumn Vale. Staff are responsive. Management takes time to discuss any worries we have.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for such a wonderful review of our home. Best wishes, Prarthana

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Review from K H (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

Friendly team. The team cares for mum. The room is light and clean. Mum likes the food, and there is plenty of it. The carers are very kind and paint mum's nails.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for sharing your experience of our home and the care we provide. Best wishes, Prarthana

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Review from J C (Wife of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

I am very pleased with the care and treatment my husband has received while at Autumn Vale. He is safe and well treated.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for your kind words about the care we provide. Best wishes, Prarthana

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Review from P B (Wife of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

I am very happy with all the care Geoff receives. I would like to sit in Geoff's room with him to enjoy a quiet time with tea and biscuits, therefore, if there is another lounge chair available to place in his room. He likes to watch rugby, and that is coming up soon.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for sharing your feedback. Best wishes, Prarthana

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Review from Jeremy J (Son of Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience
A very pleasant experience visiting mum.
Staff are very helpful and kind.

The BBQ event was very nice. We outside with mum and listened to the music, whilst eating burgers. Thank you very much.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind review, I hope to see you at our next upcoming event. Regards,

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Review from Gerald W (Brother of Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience

I found the staff and home very satisfying.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Hello, thank you for your review! Kind regards, Prarthana

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Review from Yvette R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

My mother has been here since June this year, the team have been amazing with her despite her sometimes challenging behaviour, they have made her feel safe and at home. They have gone above and beyond with her ensuring they keep her occupied and busy. Our father, also a resident at the home, recently passed away all of the staff have been amazing, supporting Mum and us as a family. Mum could not be in a better place with such lovely, caring staff.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you so much for leaving us such a lovely review. Best wishes, Prarthana

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Review from Alison M (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card
Overall Experience

Mum is very happy at Autumn Vale and is responding well to the staff who are helpful, kind and attentive, particularly when feeding on a one to one basis. Mum is encouraged to move and is engaged by the conversation and activities going on around her. Meals are plentiful and nutritious. As a family, we are impressed and a big thank you to your wonderful staff.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing such lovely feedback. Warm regards,

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Review from Gregory W (Son of Resident) published on 2 September 2025 Submitted via Website
Overall Experience

My mum passed away on 4th June 2025 aged 100. She had been resident at Autumn Vale since arriving from hospital at the end of the covid outbreak shortly after her 97th birthday. In her 3 and 1/2 years as resident here she had always been full of praise for the care Autumn Vale provided. Praise for the kindness and helpfulness of the nursing staff and especially for the support provided by her key workers. I beleive every endeavour was made to provide her with as much comfort as possible throughout her stay. Bedridden, but never left out. Autumn Vale provides a host of extra's like live entertainment, outings and workshops for residents. They have hairdressing facilities and arrange for personal care like chiropody. The nursing staff keep detailed records of the residents health, they know the residents well and keep family up to date. The administration is well run. Infact the home so well run I would like to recommend it, it is a first class care home.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for sharing such kind words about your mum's time with us, they mean so much to our whole team at Autumn Vale. It was our privilege to care for her over the past three and a half years. Warm wishes,

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Review from Kay T (Sister of Resident) published on 22 August 2025 Submitted via Postal Card
Overall Experience

Since my brother came to Autumn Vale Nursing Home in very poor health, after a very bad fall at home, the care staff have been very kins and caring towards my brother. A infection in his leg was very quickly referred to the doctor ad at home hospital team, in which my brother was admitted to hospital again, but since returning to the home, he has made a very good recovery, in which we are amazed with. A special thank you to the manager and her team for caring for my brother.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. I'm pleased your brother is recovering well and that my team could provide the care and support he needed.

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Review from J P (Friend of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

The staff are amazing at Autumn View Care. My beautiful friend received the utmost care and attention. Autumn Vale is clean and has a friendly atmosphere, and I will highly recommend highly. Thank you all very much for everything.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your lovely feedback. Kind regards

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Review from Anna P (Granddaughter of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

My nanny has been in the home for nearly 2 years. She has been made so welcome. The carers are amazing and look after all the residents. I would recommend this home to any family who is looking for somewhere for their relatives. I really enjoy coming to visit.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your kind words they mean so much to my team. Regards,

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Review from Eileen W (Sister of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

This has been the best visit by far. My sister joined in the quiz and I enjoyed interacting. She was lovely with my husband and I decided to stay for lunch with this new group of residents, she even said "it would be nice to have a glass if wine)

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

It's lovely to hear that you and your sister had a great time, joining in the quiz and enjoying lunch with our residents. Kind regards,

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Review from Dave M (Son of Resident) published on 30 July 2025 Submitted via Postal Card
Overall Experience

The nursing, catering and support staff are all superb! Truly wonderful.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to appreciate our wonderful staff.

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Review from Gill W (Sister-in-law of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience
When visiting the home we always find the staff very friendly and welcoming. My brother in law seems very happy and well looked after.

Recently it was his 70th birthday, the staff went above and beyond to make his day special, providing sandwiches, cake for us all. We were all very satisfied.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to share your experience of our home. Best wishes

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Review from C A (Friend of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Visited my friend to find the home welcoming and friendly. It was nice to see her happy and taking part in playing skittles in the lounge. The home smelt lovely and was very clean and well decorated.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for your review. I am pleased your visit was a happy one!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (1)

News
  • 30 Jul 2026

    On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...

  • 14 Jul 2026

    Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...

  • 13 Jul 2026

    Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...

Upcoming Events

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Autumn Vale Care Centre.

Meet the Team (1)

Prarthana Bhandari
Prarthana BhandariJob Title:Care Home ManagerJoined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.

Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.

At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

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