Autumn Vale Care Centre

Thank you. The only problem was the food which my partner did not find very appertising, but I understand you have to cater for everyone.

Caring and competent staff. Good engagement with residents. Staff are calm and respectful. Nice atmosphere. Room is nicely aired and very clean. My aunt is very content here.

My family and I are extremely grateful to the Autumn Vale staff for the excellent care and kindness my aunt experienced during her final, fading years. Their hard work and commitment to achieving the best possible quality of life for their resident is truly impressive.

My husband has been a resident at Autumn Vale Care Centre for the past 15 months. In that time I have appreciated the time, patience and care all the staff have taken to get to know my husband and understand how best to look after him and meet his needs. It has made all the difference to his quality of life and my peace of mind. Thank you.

The staff is excellent, including the management.

Mum arrived 15 months ago in a non communicative state, unable to feed herself, dress herself or complete daily functions. Within a few months, this had started to come back due to the care, the sensitivity all the team have shown, along with patience, understanding and a true desire to do the very best for her. I feel so happy and blessed that she is at Autumn Vale, as she is happy, safe, and cared for in the best possible way. So thank you to everyone.

Excellent all round.

Husband has now settled in well. Such a lovely, caring place, the staff are so helpful and caring. Lofts of activities and has been on trips out, which he has really enjoyed. Feel he is being well looked after. Am able to ring and speak to his carer on the unit if I have any concerns.

We are happy as a family about the care our sister is receiving here at Autumn Vale. Staff are responsive. Management takes time to discuss any worries we have.

Friendly team. The team cares for mum. The room is light and clean. Mum likes the food, and there is plenty of it. The carers are very kind and paint mum's nails.

I am very pleased with the care and treatment my husband has received while at Autumn Vale. He is safe and well treated.

I am very happy with all the care Geoff receives. I would like to sit in Geoff's room with him to enjoy a quiet time with tea and biscuits, therefore, if there is another lounge chair available to place in his room. He likes to watch rugby, and that is coming up soon.

The BBQ event was very nice. We outside with mum and listened to the music, whilst eating burgers. Thank you very much.

I found the staff and home very satisfying.

My mother has been here since June this year, the team have been amazing with her despite her sometimes challenging behaviour, they have made her feel safe and at home. They have gone above and beyond with her ensuring they keep her occupied and busy. Our father, also a resident at the home, recently passed away all of the staff have been amazing, supporting Mum and us as a family. Mum could not be in a better place with such lovely, caring staff.

Mum is very happy at Autumn Vale and is responding well to the staff who are helpful, kind and attentive, particularly when feeding on a one to one basis. Mum is encouraged to move and is engaged by the conversation and activities going on around her. Meals are plentiful and nutritious. As a family, we are impressed and a big thank you to your wonderful staff.

My mum passed away on 4th June 2025 aged 100. She had been resident at Autumn Vale since arriving from hospital at the end of the covid outbreak shortly after her 97th birthday. In her 3 and 1/2 years as resident here she had always been full of praise for the care Autumn Vale provided. Praise for the kindness and helpfulness of the nursing staff and especially for the support provided by her key workers. I beleive every endeavour was made to provide her with as much comfort as possible throughout her stay. Bedridden, but never left out. Autumn Vale provides a host of extra's like live entertainment, outings and workshops for residents. They have hairdressing facilities and arrange for personal care like chiropody. The nursing staff keep detailed records of the residents health, they know the residents well and keep family up to date. The administration is well run. Infact the home so well run I would like to recommend it, it is a first class care home.

Since my brother came to Autumn Vale Nursing Home in very poor health, after a very bad fall at home, the care staff have been very kins and caring towards my brother. A infection in his leg was very quickly referred to the doctor ad at home hospital team, in which my brother was admitted to hospital again, but since returning to the home, he has made a very good recovery, in which we are amazed with. A special thank you to the manager and her team for caring for my brother.

The staff are amazing at Autumn View Care. My beautiful friend received the utmost care and attention. Autumn Vale is clean and has a friendly atmosphere, and I will highly recommend highly. Thank you all very much for everything.

My nanny has been in the home for nearly 2 years. She has been made so welcome. The carers are amazing and look after all the residents. I would recommend this home to any family who is looking for somewhere for their relatives. I really enjoy coming to visit.