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Autumn Vale Care Centre

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.

Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Prarthana Bhandari (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (168)

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9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years. Over all time Autumn Vale Care Centre has 168 reviews.

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Showing 168 reviews matching selected criteria
Review from A M (Son of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience
I found the staff very efficient and caring (often in difficult circumstances),
My mother enjoyed her stay there, although her condition deteriorated in recent months.

My thanks to all the staff who assisted my mother in her stay.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback. I will share your reviews with the staff where Mum was.

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Review from Barry H (Husband of Resident) published on 22 November 2023 Submitted via Website
Overall Experience
Can't praise the staff and care my wife receives highly enough, the place feels welcoming from the moment you walk through the doors.

The staff are always smiling and attentive to the needs of patients and visitors.

I go home each time knowing my wife is receiving the best of care.

Thank you all so much.

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Review from Maureen J (Wife of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience

I think it is a very good care home, Autumn Vale Care Centre. My husband was so happy there.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind reviews. I will pass your kind feedback on to the wider team.

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Review from Helen R (Daughter of Resident) published on 26 October 2023 Submitted via Postal Card
Overall Experience

My mother spent the last two and a half years of her life in the Poppy unit at Autumn Vale Care Centre. She was very well looked after and the care staff were compassionate and cheerful with her. The care home was friendly and welcoming. The staff gave Mum the help she needed and kept her happy.

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Review from D M (Daughter of Resident) published on 18 October 2023 Submitted via Website
Overall Experience

My mother moved into Autumn Vale Care Centre after a short spell in hospital for a 28-day assessment. Sadly, she passed away during this time. I couldn't have asked for a better place for her to be. The staff were hard-working, friendly, compassionate and really caring, they treated my mother with sensitivity and dignity right through to the end of her life. Thank you Autumn Vale.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind review. I will pass your compliments and experience to the wider team.

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Review from R J (Friend of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

We found the facilities to be of very high level and the staff to be immediately attentive when needed and discreet and careful otherwise. Keeping a close eye on the residents and visitors without being Intrusive. The staff were always available to answer any questions we had, openly and clearly.

Reply from Chante Woodley, Marketing Coordinator at Autumn Vale Care Centre

Thank you for taking time to leave a review. It's great to hear about your positive experience with the facilities and staff at Autumn Vale Care Centre. At Gold Care Homes we strive to make positive changes and provide excellent care. Kind regards.

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Review from A R (Niece of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience
My aunt's situation was complicated. The staff worked with me in a very short space of time to find the best package for the best benefit to my aunt's well-being.

They were kind, warm and considerate and as old people, like all of us one day, need to feel love and attention and I feel comfortable leaving my aunt here.

Reply from Chante Woodley, Marketing Coordinator at Autumn Vale Care Centre

Thank you for taking the time to leave us a lovely review. We are glad to hear that you’re satisfied with the quality of care your aunt is receiving at Autumn Vale Care Centre. At Gold Care Homes, we strive to provide exceptional service to all our residents. Kind regards.

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Review from C H (Daughter of Resident) published on 28 September 2023 Submitted via Website
Overall Experience

My mother is a temporary resident and we are very impressed with the facilities and care they are providing for her, she has settled very well in her accommodation and appears to be improving every day, we hope this will continue.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind review. I will share your experience with the wider team.

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Review from Michael S (Son of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience

I am extremely happy and satisfied with the care that my mother has been provided with. The staff are always helpful and nothing seems to be too much trouble and they are happy to do it with a smile. The room and centre are well-maintained and clean.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for taking the time to write a positive review. Your comments are very important to us, I will pass them on to the wider team.

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Review from A S (Friend of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience
From a visit to a friend.

From my initial visit, everything looked very good. Staff were extremely helpful, friendly and professional.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for taking time to write a nice review for the team and home. I will pass your compliments to the wider team.

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Review from E V (Wife of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

Dropped in unannounced to see the facilities and was warmly welcomed. The room was light and clean. A lovely peaceful place for my husband to spend his last few days. The staff were always helpful, friendly and caring. We were delighted with the care received at Autumn Vale and would thoroughly recommend it to others.

Reply from Chante Woodley, Marketing Coordinator at Autumn Vale Care Centre

Thank you for sharing your positive experience with us. We appreciate your kind words. At Autumn Vale Care Centre, we look forward to continuing to provide you and your husband with exceptional care. Kind regards.

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Review from N E (Wife of Resident) published on 16 August 2023 Submitted via Website
Overall Experience

Thank you for your good service. Keep up the good work and continue to spread love and kindness to your patients. I am very grateful for all the hard work that you have provided for all of your patients.

Reply from Chante Woodley, Marketing Coordinator at Autumn Vale Care Centre

Thank you so much for your review, your feedback is important to us. At Autumn Vale Care Centre, we strive to provide exceptional care to all our residents. Kind regards.

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Review from D V (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience

My dad came to Autumn Vale after a short spell in hospital, for a 28-day assessment. He passed away during this time, but I couldn't have asked for a better place for him to be. He was treated with sensitivity and dignity throughout. The staff were all thoughtful, intelligent and gentle in their care of him and our family. We spent his last afternoon with him thanks to the good communication, patience and kindness of the staff team.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind review, I shall pass it on to the wider team in DTA unit.

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Review from T R (Daughter of Resident) published on 26 June 2023 Submitted via Postal Card
Overall Experience

Dad was looked after with care and attention. His medical needs were dealt with promptly and his views were respected. Liaison with family was excellent. The staff were always polite and respectful.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback. I will pass your compliments to the wider team.

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Review from L M (Wife of Resident) published on 31 May 2023 Submitted via Postal Card
Overall Experience

The first impression I got of Autumn Vale Care Centre was how welcoming the home was, it's beautifully decorated, very light and airy, always with fresh flowers and a friendly smile from the carers and office staff alike. The variation in food could be better, it is very repetitious. Although I visit the home every other day, I cannot comment on activities, I have never experienced any. The gardens are always kept well-maintained and car parking is good. On the whole, I am satisfied with the home and yes, I would be happy to recommend it's care provided.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback. I will pass your comments on to the team.

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Review from N R (Daughter of Resident) published on 28 May 2023 Submitted via Postal Card
Overall Experience

My mother stayed at Autumn Vale Care Home for six weeks until she could move closer to home and family. Otherwise, I would have been extremely happy for her to have stayed on. All members of staff knew who she was and their level of care - excellent. The management team were extremely helpful and accommodating. Overall, Autumn Vale Care Centre has a lovely caring and professional set-up.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you so much for your kind feedback. I shall pass your compliments on to the wider team.

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Review from J D (Wife of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

From his arrival until his death, my husband was treated with excellent care, cleanliness and treatment for any pain he was in. The staff were very friendly and kind. I would recommend anyone to go there. Thank you.

Reply from Chante Woodley, Marketing Coordinator at Autumn Vale Care Centre

Thank you for submitting your review for Autumn Vale Care Centre. Once again, we wish to express our sincere condolences for your loss. Our hardworking staff members always strive to provide the best possible care, ensuring all residents are treated with the love, respect, and dignity they deserve....  

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Review from Sally E (Daughter of Resident) published on 10 May 2023 Submitted via Website
Overall Experience

My father was admitted to Autumn Vale from hospital, already suffering from advanced dementia and leukaemia, for the final six weeks of his life. Right from the off, the staff at Autumn Vale helped in sorting out my father’s care very sensitively, quickly recognising the need for and facilitating additional one-to-one care so that he had personal company and attention throughout the day. I would like to thank all the staff and management for looking after my father with genuine compassion and dignity. It was a great reassurance to the family to know that my father was being so well looked after.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback, I will pass your compliments to the team.

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Review from J K (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

I live in Australia and have not seen my mum for five years. I have now been able to travel to the UK to see her. The change and improvement in her general health and attitude are outstanding. The staff at Autumn Vake have worked hard to look after her, especially one who has done so much to look after her and improve her health and well-being. The staff at Autumn Vale are friendly, helpful and hard-working. Thank you.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback. I will pass your compliments on to the team.

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Review from R D (Son of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience

My father is a resident at the Autumn Vale Care Centre for more than two years now. The home manages my dad so well, I have no words. My dad is a very highly demanding person. The staff try to fulfil all his demands. The staff are very friendly and well trained, engagement team are excellent.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback, I shall pass your compliments to the wider team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (1)

News
  • 30 Jul 2026

    On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...

  • 14 Jul 2026

    Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...

  • 13 Jul 2026

    Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...

Upcoming Events

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Autumn Vale Care Centre.

Meet the Team (1)

Prarthana Bhandari
Prarthana BhandariJob Title:Care Home ManagerJoined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.

Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.

At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

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