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Autumn Vale Care Centre

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn
Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)
Autumn Vale Care Centre, Welwyn

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.

Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Prarthana Bhandari (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (168)

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9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years. Over all time Autumn Vale Care Centre has 168 reviews.

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Showing 168 reviews matching selected criteria
Review from S K (Daughter of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Caring staff, clean and pleasant accommodation.

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Review from T J (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card
Overall Experience

My father arrived at Autumn Vale Care Centre in March, first as respite care before moving to Peach unit. The care he received was excellent. The staff took time to get to know Dad and kept the family informed when appropriate. The senior staff always had time to discuss concerns with either myself or my sister. The overall impression was, as a team, the staff cared for the residents.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback. I will share your experience with my wider team.

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Review from D K (Daughter of Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

Cared for Mum with compassion and dignity. Very friendly and welcoming staff. Rooms were always clean and comfortable. Lovely surroundings for the elderly.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Many thanks for taking the time to review us and for your kind words.

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Review from Carol W (Daughter of Resident) published on 19 January 2023 Submitted via Website
Overall Experience

The staff were very caring and gentle with my mum who was in there for end of life. I could not fault anything about the home and feel happy that mum spent her last days there. The home was clean and spacious. Thank you, Autumn Vale.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Many thanks for taking the time to review us and thank you for your kind words. I will pass the compliments to my wonderful team.

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Review from Jason M (Son of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

Dad was only here for a short time but during that period and up to his death the staff were excellent in the care they gave and in the last days the end-of-life care they showed him, in particular, was excellent.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for this kind review. I shall pass your comments on to my wonderful team. It was a privilege to be able to look after your dad despite a short time and to hear that you are happy with the services we provided.

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Review from Christine B (Daughter of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience

My mother is very happy and not in any distress.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for taking time to share your feedback. I am so pleased to hear that overall you are pleased with our service.

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Review from Jackie M (Niece of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience

Thank you for the care that was given to my aunty in the last weeks of her death. My aunt as well as myself and other family members were treated brilliantly. We told her to treat her stay like she was on holiday because that's how it felt.

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Review from Stephen H (Nephew of Resident) published on 7 December 2022 Submitted via Postal Card
Overall Experience

Our uncle was very poorly when he was discharged from the hospital, and his life expectancy was short. He was transferred to the home, and his care was wonderful, and the care home team looked after him so well during his stay. We were kept informed of any issues that occurred. Many thanks to you all.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your positive comments. I will pass your compliments to my wonderful team. Thank you.

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Review from Jackie G (Daughter of Resident) published on 13 October 2022 Submitted via Website
Overall Experience

Initially very daunting for all the family, both parents going to a care home, a huge change in all of our lives. It took a while for Mum and Dad to settle in, but within the first month, the carers demonstrated they had got to know them both very well by keeping me informed of their well-being as I arrived for my visits. Phone calls from the management team and nurses have also kept me updated. This has given peace of mind that both parents are safe and well looked after. At each visit, Mum and Dad both say, "the carers are really nice, very helpful". Thank you to all Carers, Nurses and Management team, and all at Autumn Vale, for the support you are giving.

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Review from K P (Son of Resident) published on 26 September 2022 Submitted via Postal Card
Overall Experience

My mother could not have been better cared for. Nothing was too much trouble for the kind and compassionate staff.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your positive feedback. It is a privilege to be able to look after your mother, and we are pleased to hear you are happy with the service we provided.

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Review from Promi A (Friend of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

They are all very friendly and informative staff. The home was very clean and organised. It was very evident that the resident who I was visiting and other residents are receiving quality care. I was also witness to effective leadership and great morale within the care home. The staff were also quick to answer any questions I had and were very attentive.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind review. I will pass your compliments to the wider team in the home.

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Review from Carol B (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

In July last year mum was taken to Autumn Vale straight from hospital and what a blessing that turned out to be. It is a lovely home, cheerfully decorated and the staff have been so caring and loving to mum. One of the last things she managed to say was ‘I love you’ to her wonderful nurse. Mum has not been easy to look after and it must have been difficult at times for the staff but whenever we visited, which was as often as we were allowed, it was so obvious what a great job they were doing and how well mum was being cared for. She always looked clean and comfortable and it made such a difference to us knowing we could leave safe in the knowledge that her every need was being taken care of. Any email we sent was always answered quickly and we really appreciated how kind and compassionate they were to us at the end, that really helped a lot. We would have no hesitation in recommending Autumn Vale as they are all doing a wonderful job. Thank you all from the bottom of our hearts.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you very much for this wonderful review which really does comprehensively reflect your and your family's positive experience. My staff definitely go an extra mile to ensure genuine, person-centred care is provided from the very start of their care and throughout.

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Review from Philip H (Son of Resident) published on 26 July 2022 Submitted via Postal Card
Overall Experience

Autumn Vale has been excellent in the provision of care for my father and the support of his family. All aspects, management, administration, and most importantly, the carers are excellent.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for taking time to send us a lovely review of the home. This is appreciated and will be shared with the entire team. We are very happy that your dad has been settling well in Autumn Vale.

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Review from Susan B (Daughter of Resident) published on 8 July 2022 Submitted via Postal Card
Overall Experience

Considering the circumstances our experience as you can see from the ratings was exemplary. The surroundings, the location, and the people were all second to none. The care our husband/father received in his last few weeks with us was caring, loving, and dignified. We thank you all from the bottom of our hearts.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you so much for the lovely feedback. We are pleased to hear of your positive experience.

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Review from Beverley C (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

My mum has been treated very well since she has been in Autumn Vale. I am pleased with all aspects.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind comments, it is our pleasure to look after her.

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Review from Shirley C (Daughter of Resident) published on 4 April 2022 Submitted via Postal Card
Overall Experience

My mother was in Autumn Vale for 3 months. During this time the care she received was outstanding. Management and staff always found time to speak to us and kept us well informed. Communication was excellent. Sadly my mother passed away while in Autumn Vale. Their compassion and help at this time was very much appreciated.

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Review from Clive P (Brother of Resident) published on 25 February 2022 Submitted via Postal Card
Overall Experience

My brother was a resident at Autumn Vale for several years until his recent death in hospital. I have nothing but praise for the attentive, diligent, caring, and hard-working staff and management at the home. I know my brother was very happy with his care there, which was not easy given his condition - mitochondrial myopathy - which called for a high level of care. Both management and the carers themselves showed great understanding of his needs and mine as a visiting relative.

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Review from Janice H (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card
Overall Experience

An extremely well-decorated and furnished home, each resident bedroom cosy and homely. Staff are very approachable and friendly. Looking forward to the post-covid activities returning, the plans ahead by the activity manager are exciting.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for your kind feedback regarding the setting/environment at Autumn Vale Care Centre. Our staff are keen to provide variety and interest for all residents that live with us, as well as to ensure they have fun and enjoyment too. It's what's inside that counts...

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Review from Susan B (Daughter of Resident) published on 11 February 2022 Submitted via Postal Card
Overall Experience

The staff are always very friendly and helpful in answering any questions you have. An extremely clean and well-kept home. All staff are excellent.

Reply from Asvin Jhoollun, General Manager at Autumn Vale Care Centre

Thank you for this wonderful review regarding your experience at Autumn Vale Care Centre. We are delighted to hear how impressed you are with the high quality of care and service provided by our wonderful team.

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Review from M B (Granddaughter of Resident) published on 24 December 2021 Submitted via Postal Card
Overall Experience

Nice care home, managed by caring staff. The home always looks clean, with no odour when I'm visiting every weekend. The home feels very homely with already festive decorations in the unit where my grandma lives.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (1)

News
  • 30 Jul 2026

    On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...

  • 14 Jul 2026

    Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...

  • 13 Jul 2026

    Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...

Upcoming Events

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Autumn Vale Care Centre.

Meet the Team (1)

Prarthana Bhandari
Prarthana BhandariJob Title:Care Home ManagerJoined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.

Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.

At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

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