
The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)

The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)

Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)

The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)

The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)

Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.
A purpose-built home providing the very best of care in a relaxing and homely environment.
The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
Care Provided by Autumn Vale Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Autumn Vale Care Centre for full pricing details and T&Cs.
Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Prarthana Bhandari (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Visiting
- Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30
Parking
- Visitor Care Parking available
Autumn Vale Care Centre Reviews (168)
Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 168 reviews.
Caring staff, clean and pleasant accommodation.
My father arrived at Autumn Vale Care Centre in March, first as respite care before moving to Peach unit. The care he received was excellent. The staff took time to get to know Dad and kept the family informed when appropriate. The senior staff always had time to discuss concerns with either myself or my sister. The overall impression was, as a team, the staff cared for the residents.
Thank you for your kind feedback. I will share your experience with my wider team.
Cared for Mum with compassion and dignity. Very friendly and welcoming staff. Rooms were always clean and comfortable. Lovely surroundings for the elderly.
Many thanks for taking the time to review us and for your kind words.
The staff were very caring and gentle with my mum who was in there for end of life. I could not fault anything about the home and feel happy that mum spent her last days there. The home was clean and spacious. Thank you, Autumn Vale.
Many thanks for taking the time to review us and thank you for your kind words. I will pass the compliments to my wonderful team.
Dad was only here for a short time but during that period and up to his death the staff were excellent in the care they gave and in the last days the end-of-life care they showed him, in particular, was excellent.
Thank you for this kind review. I shall pass your comments on to my wonderful team. It was a privilege to be able to look after your dad despite a short time and to hear that you are happy with the services we provided.
My mother is very happy and not in any distress.
Thank you for taking time to share your feedback. I am so pleased to hear that overall you are pleased with our service.
Thank you for the care that was given to my aunty in the last weeks of her death. My aunt as well as myself and other family members were treated brilliantly. We told her to treat her stay like she was on holiday because that's how it felt.
Our uncle was very poorly when he was discharged from the hospital, and his life expectancy was short. He was transferred to the home, and his care was wonderful, and the care home team looked after him so well during his stay. We were kept informed of any issues that occurred. Many thanks to you all.
Thank you for your positive comments. I will pass your compliments to my wonderful team. Thank you.
Initially very daunting for all the family, both parents going to a care home, a huge change in all of our lives. It took a while for Mum and Dad to settle in, but within the first month, the carers demonstrated they had got to know them both very well by keeping me informed of their well-being as I arrived for my visits. Phone calls from the management team and nurses have also kept me updated. This has given peace of mind that both parents are safe and well looked after. At each visit, Mum and Dad both say, "the carers are really nice, very helpful". Thank you to all Carers, Nurses and Management team, and all at Autumn Vale, for the support you are giving.
My mother could not have been better cared for. Nothing was too much trouble for the kind and compassionate staff.
Thank you for your positive feedback. It is a privilege to be able to look after your mother, and we are pleased to hear you are happy with the service we provided.
They are all very friendly and informative staff. The home was very clean and organised. It was very evident that the resident who I was visiting and other residents are receiving quality care. I was also witness to effective leadership and great morale within the care home. The staff were also quick to answer any questions I had and were very attentive.
Thank you for your kind review. I will pass your compliments to the wider team in the home.
In July last year mum was taken to Autumn Vale straight from hospital and what a blessing that turned out to be. It is a lovely home, cheerfully decorated and the staff have been so caring and loving to mum. One of the last things she managed to say was ‘I love you’ to her wonderful nurse. Mum has not been easy to look after and it must have been difficult at times for the staff but whenever we visited, which was as often as we were allowed, it was so obvious what a great job they were doing and how well mum was being cared for. She always looked clean and comfortable and it made such a difference to us knowing we could leave safe in the knowledge that her every need was being taken care of. Any email we sent was always answered quickly and we really appreciated how kind and compassionate they were to us at the end, that really helped a lot. We would have no hesitation in recommending Autumn Vale as they are all doing a wonderful job. Thank you all from the bottom of our hearts.
Thank you very much for this wonderful review which really does comprehensively reflect your and your family's positive experience. My staff definitely go an extra mile to ensure genuine, person-centred care is provided from the very start of their care and throughout.
Autumn Vale has been excellent in the provision of care for my father and the support of his family. All aspects, management, administration, and most importantly, the carers are excellent.
Thank you for taking time to send us a lovely review of the home. This is appreciated and will be shared with the entire team. We are very happy that your dad has been settling well in Autumn Vale.
Considering the circumstances our experience as you can see from the ratings was exemplary. The surroundings, the location, and the people were all second to none. The care our husband/father received in his last few weeks with us was caring, loving, and dignified. We thank you all from the bottom of our hearts.
Thank you so much for the lovely feedback. We are pleased to hear of your positive experience.
My mum has been treated very well since she has been in Autumn Vale. I am pleased with all aspects.
Thank you for your kind comments, it is our pleasure to look after her.
My mother was in Autumn Vale for 3 months. During this time the care she received was outstanding. Management and staff always found time to speak to us and kept us well informed. Communication was excellent. Sadly my mother passed away while in Autumn Vale. Their compassion and help at this time was very much appreciated.
My brother was a resident at Autumn Vale for several years until his recent death in hospital. I have nothing but praise for the attentive, diligent, caring, and hard-working staff and management at the home. I know my brother was very happy with his care there, which was not easy given his condition - mitochondrial myopathy - which called for a high level of care. Both management and the carers themselves showed great understanding of his needs and mine as a visiting relative.
An extremely well-decorated and furnished home, each resident bedroom cosy and homely. Staff are very approachable and friendly. Looking forward to the post-covid activities returning, the plans ahead by the activity manager are exciting.
Thank you for your kind feedback regarding the setting/environment at Autumn Vale Care Centre. Our staff are keen to provide variety and interest for all residents that live with us, as well as to ensure they have fun and enjoyment too. It's what's inside that counts...
The staff are always very friendly and helpful in answering any questions you have. An extremely clean and well-kept home. All staff are excellent.
Thank you for this wonderful review regarding your experience at Autumn Vale Care Centre. We are delighted to hear how impressed you are with the high quality of care and service provided by our wonderful team.
Nice care home, managed by caring staff. The home always looks clean, with no odour when I'm visiting every weekend. The home feels very homely with already festive decorations in the unit where my grandma lives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (1)
- 30 Jul 2026
On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...
- 14 Jul 2026
Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...
- 13 Jul 2026
Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...
- 16 Aug 2026Organiser: Autumn Vale Care Centre
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 13 Sep 2022Recipient: Autumn Vale Care Centre
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Autumn Vale Care Centre.
Meet the Team (1)

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.
Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.
At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family
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