
The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)

The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)

Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)

The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)

The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)

Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.
A purpose-built home providing the very best of care in a relaxing and homely environment.
The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
Care Provided by Autumn Vale Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Autumn Vale Care Centre for full pricing details and T&Cs.
Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Prarthana Bhandari (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Visiting
- Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30
Parking
- Visitor Care Parking available
Autumn Vale Care Centre Reviews (168)
Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 168 reviews.
My aunt stayed here following a hospital stay during the pandemic. Her care was generally good, but she did not like the food and said some staff were less caring, others she liked. Her nails were not cut during her stay and she was encouraged to 'toilet' in her bed which she found degrading. One room has tea stains on the wall and was dirty under the chair. We appreciated that the pandemic was difficult for everyone but these issues could have made her stay more enjoyable if resolved.
Really impressed with all aspects of care and communication. The staff are really helpful, friendly and caring.
The service provided to my father at such a difficult time and the assistance given to us as his loved ones has been excellent. The carers have been very attentive and have always given us their time when we've had questions and concerns.
My husband was a resident in Autumn Vale for approx 10-months. During which time, his health deteriorated due to Parkinson's Disease. He became less able to take part in organised activities, but it was apparent that staff took time talking to him and trying simple things - e.g. jigsaws - to simulate him. He became less able to swallow, but his diet was altered to cope with this. The staff were always willing to talk to me and report small setbacks or medical emergencies. He was always clean and tidy and never miserable. He died on 11th September. The news of his death was broken most sympathetically, and the packing and removal of his possessions were handled with much helpful understanding.
Staff were very helpful and polite. The room was nice and clean. Overall a nice place.
Very helpful staff, friendly faces, and always willing to help.
Thank you for taking the time to leave a review. It is good to hear the compliments of our hardworking staff at Autumn Vale Care Centre. They work tirelessly to ensure they are providing exceptional care to all of our residents. Thank you, and stay safe.
Excellent care.
Thank you for taking the time out to leave a review. Gold Care Homes strives to provide exceptional quality of care to all our residents, and we are thrilled to know that this is recognised. Thank you, and stay safe.
Amazing, friendly, caring staff, can't thank them all enough!
Thank you for taking the time out to leave a review. We are happy to know you are satisfied with the level of care we provide within our home.
Mum seems very happy. Staff are cheerful and room is very clean with a lovely view.
Thank you for leaving a review. We are thrilled to know that your mum is very happy at Autumn Vale Care Centre.
I went to see my old neighbour at Autumn Vale. I was able to speak to her at her bedroom window. The home was lovely and clean and the staff were so friendly.
Hi there, thank you for taking the time out to leave such a positive review.
My mother was very well looked after. She enjoyed the meals prepared throughout the day and found the staff very friendly. Although she only stayed a short time she was very satisfied and would be happy to return if and when the time comes again.
Thank you for your 5* review, it is very much appreciated.
This review is under the conditions of the covid-19 pandemic, so unable to go inside the home, have visited father in the garden. Staff very friendly and helpful. My father seems well cared for and well-fed. Viewed through the window, his room looks spacious and there is an ensuite. Nursing staff have good communication about care needs.
Thank you for your review which gives a good sense of how our home is currently operating under very specific safety guidelines for residents, staff and families. The team work so hard to ensure that everyone is well looked after and the communication with families is a high priority, as part of...
This home seems to really care and look after residents well. We are always informed of what we need to know and mums carers are great.
Thank you very much for taking the trouble to review our home. Your feedback is much appreciated. kind regards
The team here worked wonders with her, getting her back to her 'normal' self. Nothing was too much trouble and they really involved the family in all decision making. In fact, we consider them part of our extended family and will continue to stay in touch forever. We've built unbreakable bonds with the team here so thank you from the bottom of our hearts!
Thank you very much for your review. I found it very touching to read and I am sure that others will do too. It will do much to reassure those people who are considering bringing their loved one into a care home at this moment in time. Much appreciated. Kind regards.
It is a nice care home and first-class care and most importantly of all they attract and inspire some of the most talented people in the care industry. The staff are very friendly and they work has a team which is so good.
Take care and wishing you well, always.
I wanted to send my heartfelt thanks to everyone, all the staff who work at Autumn Vale for the care you gave my mum during her time with you. Being at Autumn Vale was like having a big, welcoming extended family to care for my mum and keep her feeling safe and supported. Her time with you, although quite short, was full of happiness and joy because of how staff engage with her and all the residents, showing genuine compassion, skill and commitment to individual needs. The work you all do is so important.
I know my mum felt happy, safe and cared for by the way her face lit up whenever the staff came into her room. The emotional care my mum received, the understanding of her as an individual and the sensitive support and respect shown to us her family, especially at the end of her life, was remarkable and wonderful. It has made the sadness of her passing so much easier knowing that she was happy and cared about, I will treasure the memories of her life with you, thank you so much.
Firstly, we're sorry for your loss and thank you for entrusting your mums care with us. Your compliments are extremely kind. The staff will be very proud to know that their compassion and livelihood have been noticed. Thank you and stay safe!
Our father moved to Autumn Vale, Poppy Ward after a hospital admission and his first Care Home rejected him after 3 days. We were worried how he would get on after that but was put at ease instantly. The staff are friendly and happy in their work, which says a lot and the decoration of the home has been thoughtfully done and shows that their residents’ matter whatever their age or their health conditions. Poppy Ward went the extra mile to make sure he had everything he needed from Day 1 and nothing was too much trouble. The activity side amazed us and one evening a little group were being told a story to music. As a family, we loved Autumn Vale and wished we had found it sooner for our lovely dad, who sadly passed away after returning to hospital after just 4 days. We know if he had lived longer, he would have been so happy there. It is a hidden gem and we cannot thank Autumn Vale enough for my father’s welcome and their care, support and compassion they showed in his short stay.
Thank you for your very touching review, Kim, we give you our condolences on your fathers recent passing. We're incredibly humbled by your feedback about our care home and wish you the best.
We would like to thank the staff of Autumn Vale for their outstanding help and compassion they gave to our mother in her last few weeks. Every member of staff that helped us through this difficult time for the family, were always courteous and kept us to date on her condition and needs. Every member of staff was friendly and smiling and always had time for us and gave Mother the greatest respect at all times. It's a shame we can't mention names but we will remember you all. Autumn Vale is an outstanding care home with rooms more like a five-star hotel and all your guests seem very happy. Thank you.
Thank you for the exceptional review. We're really glad that your mother enjoyed her time with us - Best regards.
My mum moved here a couple of months ago after two hospital admissions, a move to another nursing home that I wasn't happy with and originally from a care home that we loved. This home (the day after mum was admitted there) put me at ease, the staff are amazing, my mum is on Poppy ward and the staff there always make me feel welcome. We have had impromptu singing sessions in the lounge and even dancing from carers - the main nurse on-ward is always there for me if I need to talk to her. I feel very sad when I see my mum but I always end up laughing and chatting with the other residents and try and get mum engaged in that and makes me feel like a visit has been positive for mum. The decoration of the home is lovely and warm and welcoming. One little touch that I love is that I go into my mum's room and her music is always on - she has had her hair curled by the lead nurse - she is happy here and I would definitely recommend for your loved ones. It has made my life so much happier.
Thank you for sharing your wonderful experience at our home. We're very pleased your mum is happy with her new home.
The management and staff treated my mother really well in a very caring and considerate manner. We will forever be grateful to the staff, particularly the nurse and tow others as well who gave excellent care. Thank you.
That's great to hear, many thanks for your review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (1)
- 30 Jul 2026
On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...
- 14 Jul 2026
Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...
- 13 Jul 2026
Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...
- 16 Aug 2026Organiser: Autumn Vale Care Centre
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 13 Sep 2022Recipient: Autumn Vale Care Centre
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Autumn Vale Care Centre.
Meet the Team (1)

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.
Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.
At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family
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