Autumn Vale Care Centre

Danesbury Park Road, Welwyn AL6 9SN
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9.8 150 Reviews
  • Autumn Vale Care Centre, Welwyn
Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.

A purpose-built home providing the very best of care in a relaxing and homely environment.

The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
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Care Provided by Autumn Vale Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1600
  • Self-Funded Residential Dementia Care: £1600 – £1600
  • Self-Funded Nursing Care: £1700 – £1700
  • Self-Funded Nursing Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Care: £1900 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1900 – £1900

Fees are subject to an individual assessment of needs

These prices are only a guideline, please contact Autumn Vale Care Centre to find out the exact price for your requirements.

Contact Autumn Vale Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Autumn Vale Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Prarthana Bhandari (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visit anytime, however, it is helpful to know that meal times are:
    08:30-09:30
    13:00-14:00
    16:30- 17:30

Parking

  • Visitor Care Parking available

Autumn Vale Care Centre Reviews (150)

9.8

Autumn Vale Care Centre has a Review Score of 9.8 (9.803) out of 10, based on 64 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 150 reviews.

Overall Experience
  • 125
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Date Published
  • 150
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Reviewer Connection to Autumn Vale Care Centre
  • 63
  • 21
  • 12
  • 9
  • 7
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  • 4
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  • 2
  • 1
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Total of 150, showing 141-150
Review from Janice S (Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this is a very nice home for an elderly person to spend their twilight years. I myself have only been placed here for 6 weeks to convalesce, but have found my stay pleasing in all aspects. The staff are very helpful - nothing seems to be too much trouble for them, they are courteous and friendly
and always reply to a 'thank you' with 'your welcome'. There's a lot of friendly banter and laughter between the users and the staff.
Reply from Dalbir Jangra, Head of Marketing and Communications at Autumn Vale Care Centre
Hi Janice,

Thank you for your kind words. Happy to hear your thoughts on how we can improve the experience of our residents.

Dalbir Jangra
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Review from David M (Son of Resident) published on 18 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum was at Autumn Vale for the last months of her life. The staff were welcoming and warm to me whenever I visited.
The carers and nurses treated my Mum with great care, respect and patience. They took pains to make sure she was eating and drinking – providing her with food that she was more likely
to eat and helping and encouraging her to eat it. And they did this despite being constantly busy with the demands of other residents: managing to stay calm, compassionate and focused on their very long shifts.
Some of the carers would pop in to see Mum at the start and end of their shifts if they were working on other wings, or just to exchange a few words during the course of the day. This friendliness made such a difference to my Mum’s quality of life.
The nurses who were on duty during Mum’s last few days were compassionate, attentive and carefully professional - helping to make sure that Mum's last days were comfortable and free from distress.
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Review from Debbie T (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home highly enough. My dad is so well cared for, he is happy and content. The carers are all doing a fantastic job and my dad likes them all. The nurses are really looking after him well. It is clean, friendly and welcoming. The management is good too, very efficient and
responsive. I can relax knowing my dad is in very good hands.
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Review from Kathie M (Friend of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This placement proved a successful one giving my friend the best quality of life. The environment is peaceful and caring. I was most impressed by the kindness and professional skills of the staff in the home. Always going the extra mile.
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Review from Leslie W (Husband of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and attention my wife receives.
It is a wonderful, friendly, caring facility.
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Review from Sheila H (Daughter of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my mother-in-law receives is of a good standard in the main. She is always clean and she seems happy most of the time. My only complaint is noticing if her nails or eyes need attention. They will do it if we ask but we would be happier if they noticed before we have to tell them. Her carers
are very good with her. She is always happy when they are around. We don't think she would have survived this long without their care.
Reply from Roda Williams, Home Manager at Autumn Vale Care Centre
Thank you very much for your comments which help us to improve always. As discussed, we have put measures in place to ensure all your concerns are addressed appropriately.
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Review from Lisa S (Daughter of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care mum receives. Meals always look good, staff are very friendly and caring. It is great to know mum is well looked after. Very happy with the home.
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Review from Linda L (Wife of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband who suffers from Alzheimer's was moved to Autumn Vale after being in hospital for seven weeks after suffering from sepsis.
He was unable to walk, is doubly incontinent and unable to feed himself.
The was no possibility of him coming home, so we have to find him a nursing home. Luckily
we picked Autumn Vale.
We have been pleased with the way he has been treated, even though he has only been here for three weeks, nothing seems too much trouble.
They have also looked after me and my family with empathy and kindness at a very difficult time.
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Review from Carl B (Son-in-law of Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well done to all staff. 10 out of 10. Good luck. Thank you.
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Review from R W (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I believe the care home is great, people are looked after very well, with a caring and loving staff. Always seems clean and tidy. I really do not have any problems with any aspect of care or the home.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Autumn Vale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 64 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Autumn Vale Care Centre is calculated as follows: ( (602 Excellents x 5) + (130 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 740 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Autumn Vale Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 64 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Prarthana

Prarthana Bhandari

Job Title: Care Home Manager Joined: 2010

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.


Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.


At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Vale Care Centre to verify any information. View our terms and conditions. Autumn Vale Care Centre has an Enhanced Service - more info.