
The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)

The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)

Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)

The staff were exceptional in their care and attentionSophie W(Daughter of Resident/Service User)

The room was lovely and bright, nice and big too.E P(Daughter of Resident/Service User)

Mum felt safe and cared for, and very happy here and enjoys her meals.D H(Daughter of Resident/Service User)

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs.
A purpose-built home providing the very best of care in a relaxing and homely environment.
The home is also noted for delivering resident-centred care for those who have experienced dementia impacting their daily lives.
Care Provided by Autumn Vale Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Autumn Vale Care Centre for full pricing details and T&Cs.
Contact Autumn Vale Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Prarthana Bhandari (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Visiting
- Visit anytime, however, it is helpful to know that meal times are: 08:30-09:30 13:00-14:00 16:30- 17:30
Parking
- Visitor Care Parking available
Autumn Vale Care Centre Reviews (168)
Autumn Vale Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 65 reviews in the last 2 years.
Over all time Autumn Vale Care Centre has 168 reviews.
The staff are always kind and caring towards my dad, where behaviour can be challenging. I feel they are always trying to accommodate his needs, even as he deteriorates both mentally and physically. If my dad could voice an opinion, he would say he is happy and settled at Autumn Vale.
Lovely review, many thanks.
Mum is very well cared for and quite happy. I would definitely recommend anyone to reside here.
Lovely review, thank you for your most kind comment & rating! We truly value your review.
All of the staff at Autumn Vale were very professional and treated my mother with dignity and respect. I was continually updated as to her condition and included in discussions to the way forward. There was a positive and happy atmosphere and the accommodation was very good. I would have no hesitation in recommending Autumn Vale to anyone who finds themselves in a similar position to myself. Many thanks for all your assistance.
Great, thank you for your review!
My Mum is very well cared for by a dedicated team. She is treated respectfully and her wishes met. The support of the staff also extends to the family, giving us peace of mind that Mum is in safe hands. Family events are regular and well attended, which benefits families getting to know and support each other.
That's fantastic, thank you for your review. We really appreciate your kind words.
Given that there are a lot of difficulties to overcome when a family member has to be cared for, the staff at Autumn Vale Care Centre handled every issue with care, consideration, understanding and professionalism. My thanks go to them.
Thank you for a great review.
My mother has been to several care homes and can say that this is the best one. The staff are very patient and caring. My mother is kept clean and well dressed. All rooms are kept extremely clean and well decorated.
Fantastic! We're glad that we could make a very big impact and we are extremely pleased with your response. All of the care staff will be very flattered - Kind regards.
The care my grandmother has received is excellent. With the support of staff and even other residents, my grandmother has gone from end of life to eating/drinking regularly, communicating better and even walking - something we never thought possible again. Amazing staff.
Hi Lara,
Thank you for your kind review - your comments are appreciated by the team at Autumn Vale.
Regards.
The manager is also very caring and will always stop for a chat and to make sure everything is ok with us as well as with my husband.
Me and my family thank you all so much.
Thank you.
Lovely comment, thank you for your time. We truly appreciate the detail you put into your comment, our manager and staff will be very pleased to know that they are doing an excellent job- Best regards.
I am extremely happy with all aspects of Autumn Vale. I cannot speak highly enough of the staff at all levels and whilst not in any way decrying previous managers, the new manager had made an immediate impression on everybody in the best possible way and I hope he stays with us for a very long time. I couldn't wish for a better place for my wife except for home and back to her former self.
Fantastic comment! We really appreciate your review and very pleased with your response to our new management - Many thanks.
So well run. Hopefully, when I need to have respite care it would be my favourite place.
Thank you for your kind words. Happy to hear your thoughts on any improvements you can recommend. Best.
The nurses are caring and compassionate, always helpful and good humoured.
Autumn Vale is clean, tidy and her room is spacious with a lovely outlook.
Thank you for your kind words. Happy to hear your thoughts on any improvements you can recommend. Best.
I was cared for in a very professional manner. The staff were very kind and helped in every way. I was treated well. I had a choice of food and it was always good food. The activities were designed for the oldies with dementia and strokes, but there was always some sort of entertainment such as music (singer). There was physio, hairdressers etc. The manager was available every day if he was needed. I was never left on my own unless I requested it.
Best.
My mother always receives the best care over and above expectations. The staff work hard to keep the residents comfortable. They always have a ready smile and encouraging word for both residents and visitors. I am amazed at the patience they display and the way they go about mundane routines with enthusiasm. My mother suffers from severe dementia but it is clear that she is happy here. Indeed she tells me she is happy. She recognises the carers and always comments, in her own way, that they are 'good to her or nice'. I feel confident that my Mother is looked after well here. The staff genuinely care about the residents and it is clear they form bonds and yet are still professional.
Thanks Julie. Your kind words are appreciated.
As soon as I was admitted here the staff began to treat me with infinite care and tolerated all my problems i.e panic attacks, blackout and much more. They were kind patient and tolerant. The direct result of this treatment is that now a few months later, I have been helped out of this psychological forest and am almost my self again.
This is a true statement of my experience here.
Dear Ann,
Thank you for your kind review.
Best.
Mum has always been very well cared for and during some very difficult periods of ill health over the last year. The staff are amazingly supportive to our Mum and to our family and keep us very well informed of any issues.
Thank you for your review Claire, and glad to hear that the Autumn Vale family are very supportive.
Care home in quiet location. Staff are polite and helpful. Room clean and tidy. Food good.
Hi Lewis,
Thank you for your positive review.
Best.
A professional and caring environment with diligent nursing care. The room is clean and modern. The general impression is of a caring environment with nurses and carers demonstrating a cheerful and encouraging approach with due care and attention to entertainment and involvement. The barbeque was appreciated together with numerous other special occasions including the garden party for The Royal Wedding on May 19th.
Dear Michael,
We always aim to please! Thank you for taking time to write a positive review.
Best.
The care home put on a very good BBQ for residents and family. Good choice of food. Attentive staff. Made to feel very welcome. My family and I thoroughly enjoyed ourselves.
Dear Margaret,
Happy you enjoyed the BBQ. We are holding a number of community driven events in the coming months. Sign up for our newsletter to find out more info.
Best.
I think this is a very nice home for an elderly person to spend their twilight years. I myself have only been placed here for 6 weeks to convalesce, but have found my stay pleasing in all aspects. The staff are very helpful - nothing seems to be too much trouble for them, they are courteous and friendly and always reply to a 'thank you' with 'your welcome'. There's a lot of friendly banter and laughter between the users and the staff.
Hi Janice,
Thank you for your kind words. Happy to hear your thoughts on how we can improve the experience of our residents.
Dalbir Jangra
The carers and nurses treated my Mum with great care, respect and patience. They took pains to make sure she was eating and drinking – providing her with food that she was more likely to eat and helping and encouraging her to eat it. And they did this despite being constantly busy with the demands of other residents: managing to stay calm, compassionate and focused on their very long shifts.
Some of the carers would pop in to see Mum at the start and end of their shifts if they were working on other wings, or just to exchange a few words during the course of the day. This friendliness made such a difference to my Mum’s quality of life.
The nurses who were on duty during Mum’s last few days were compassionate, attentive and carefully professional - helping to make sure that Mum's last days were comfortable and free from distress.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (1)
- 30 Jul 2026
On 19th July 2026, we came together at Autumn Vale Care Centre for a truly special celebration as we marked the birthdays of four of our wonderful residents. Elfrida celebrated...
- 14 Jul 2026
Our wonderful residents and team came together at Autumn Vale Care Centre on Wednesday 10th June for a Special Team Appreciation party, recognising the dedication, compassion and hard work shown...
- 13 Jul 2026
Wonderful residents, families and team members at Autumn Vale Care Centre recently came together to celebrate International Nurses Day, recognising the dedication, compassion and commitment of nursing professionals while also...
- 16 Aug 2026Organiser: Autumn Vale Care Centre
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 13 Sep 2022Recipient: Autumn Vale Care Centre
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Autumn Vale Care Centre.
Meet the Team (1)

Starting as a care assistant on a student visa was challenging, but I was fortunate to find a place at Gold Care Homes (GCH) where I could truly follow my passion for caring for the elderly. Over the past 11 years, I’ve been proud to grow within a diverse and supportive community, learning from both residents and staff. I’ve especially enjoyed building meaningful bonds with residents, listening to their inspiring stories, and providing care that respects their wishes and lifestyles.
Since joining GCH in 2010, I’ve progressed from Carer, Senior Carer, Unit Leader, Supervised Practice Nurse, Qualified Nurse, Deputy Manager, and now to Home Manager, supported every step of the way by the company, my colleagues, and my family.
At GCH, there’s always a path forward for those who are passionate and driven. It’s more than just a workplace, it’s a family
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