Always friendly staff who are eager to help. My mother is happy here, therefore I am very happy.Christine C(Daughter of Resident/Service User)
The centre is clearly being well managed, creating a comfortable and relaxed environmentJulia P(Daughter-in-law of Resident/Service User)
Residents are treated extremely well with trips and outings and good entertainmentJon H(Son of Resident/Service User)
Always friendly staff who are eager to help. My mother is happy here, therefore I am very happy.Christine C(Daughter of Resident/Service User)
The centre is clearly being well managed, creating a comfortable and relaxed environmentJulia P(Daughter-in-law of Resident/Service User)
Residents are treated extremely well with trips and outings and good entertainmentJon H(Son of Resident/Service User)
Harbour Care Centre, nestled in the coastal town of Portishead, offers a comprehensive range of personalised care services including residential care, nursing care, and dementia care. The centre provides a supportive and stimulating environment for up to 108 residents. Harbour offers a unique and affordable alternative to Bristol care homes being just a 30 minute drive from the centre of Bristol.
A key feature is the separate specialist dementia care...
Harbour Care Centre, nestled in the coastal town of Portishead, offers a comprehensive range of personalised care services including residential care, nursing care, and dementia care. The centre provides a supportive and stimulating environment for up to 108 residents. Harbour offers a unique and affordable alternative to Bristol care homes being just a 30 minute drive from the centre of Bristol.
A key feature is the separate specialist dementia care unit, which operates as the Willow suite. This dedicated area is specifically designed to meet the unique and individual needs of residents living with various forms of dementia, providing a secure and comforting space.
The care home is set in a vibrant location, offering views toward the Portishead harbourside, enhancing the sense of community. The property is surrounded by accessible front and rear gardens, providing large outdoor spaces and seating areas for all residents, including those in the dementia community, to relax, enjoy activities, and engage in social interaction.
Additional services encompass permanent and short-term/respite stays, convalescent care, and a robust daily activities programme. Amenities include en-suite rooms, a café, a hair salon, and delicious, chef-prepared meals with flexible dining options. The overall approach is person-centred, focusing on the physical, emotional, and social well-being of every individual.
Harbour has a unique atmosphere which is supported by the continuity of the staff, many of whom live on-site and the senior management team who have worked together for many years. The richness of activities is what sets the home apart, with staff joining in and helping to shape the regular trips to the local pub, the marina and local swimming baths.
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Care Provided by Harbour Care Centre
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Eating Disorders
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 108 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,375 - £1,475
£1,475 - £1,575
Residential Dementia Care
£1,375 - £1,475
£1,475 - £1,575
Nursing Care
£1,625 - £1,725
£1,725 - £1,825
Nursing Dementia Care
£1,525 - £1,675
£1,625 - £1,775
Contact Harbour Care Centre to confirm what's included and get a personalised quote:
Fees are based on a needs assessment of the individual coming into the Home.
* For a Premium Room add £50 to the above prices.
**The above prices are based on Direct Debit billing. Any other method of payment will attract a further 2% administration charge.
***Prices are subject to change to reflect a change in your individual care needs and dependency level. We will provide 28 days advance notice of any price change due to a change in your care needs.
****Prices are also subject to annual uplifts to reflect rising cost of care; e.g. staffing, food, utilities etc... We will always provide 28 days’ notice in advance of any price change due to rising costs.
The price(s) shown are provided by the care home. Contact Harbour Care Centre for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Harbour Care CentreUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 5:00 PM)Face to Face personalised viewings of Harbour Residential are available through pre booked appointments. We will request a negative Lateral Flow test and a temperature check prior to your visit (Both can be offered at the home). Provided PPE must be worn at all times. Please be aware that only parts of the home will be available to view.
Remote Tours of Harbour Care CentreUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 5:00 PM)Electronic tours of Harbour Residential are available through pre booked appointments. We offer Zoom and WhatsApp viewings of the home. Please be aware that only parts of the home will be available to view.
Harbour Care Centre has a Review Score of 9.5 (9.510) out of 10, based on 19 reviews in the last 2 years. Over all time Harbour Care Centre has 113 reviews.
Review from Carol (Friend of Resident) published on 11 June 2020 Submitted via Website•
Overall Experience
I would like to say that over the last year I have had the privilege of visiting Harbour Residential Care Centre every week. I can only say how utterly impressed I have been with the standard of care. The staff and management provide a loving, caring environment. They ensure that not only are the...
I would like to say that over the last year I have had the privilege of visiting Harbour Residential Care Centre every week. I can only say how utterly impressed I have been with the standard of care. The staff and management provide a loving, caring environment. They ensure that not only are the residents treated with kindness and compassion, but they are treated like a family. The team give one hundred per cent into giving the residents lovely birthdays, wonderful Christmas party, Valentine's party and just recently a VE Day celebration. I would personally like to thank them for always making me feel very welcome when I visit and of course my afternoon tea and cake. Thank you Harbour Management and team for the wonderful care that you give these most vulnerable people.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review which we are very pleased to receive. We hope that you will continue to enjoy your visit to Harbour and that you continue to feel welcome. Thank you.
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Review from Tina C (Daughter of Resident) published on 12 May 2020 Submitted via Website•
Overall Experience
I have been very impressed with the professionalism and care the team have shown during the Covid-19 lockdown. I have been able to be in regular contact with Mum, during this difficult time.
I know from speaking to Mum that she has been cared for very well, with the staff being very attentive and...
I have been very impressed with the professionalism and care the team have shown during the Covid-19 lockdown. I have been able to be in regular contact with Mum, during this difficult time. I know from speaking to Mum that she has been cared for very well, with the staff being very attentive and communicating when Mum has needed things got for her.
All the staff have been amazing during this really difficult time.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for reviewing us today and particularly we are pleased to hear about your experience as a relative at Harbour. Thank you.
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Review from S T (Daughter of Resident) published on 7 May 2020 Submitted via Website•
Overall Experience
Mum has been in the home for almost 5 years and is now the eldest resident. We have seen a variety of staff and many managers. The present manager and staff are excellent, some of which knew Mum from when she arrived. We have been impressed with the current situation and Mum is well cared for. The...
Mum has been in the home for almost 5 years and is now the eldest resident. We have seen a variety of staff and many managers. The present manager and staff are excellent, some of which knew Mum from when she arrived. We have been impressed with the current situation and Mum is well cared for. The staff always go the extra mile to care for her. We obviously can’t visit her during these strange times and although we miss her greatly we know she is being well cared for. Thank you and stay safe and watch over each other.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for reviewing us today and for the kind and compassionate words. I wish to pledge our continued commitment to providing good care with a key focus on improving individual experiences of all those who come through our doors. Thank you.
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Review from Pip (Friend of Resident) published on 7 May 2020 Submitted via Website•
Overall Experience
To the Manager.
My husband and I have no reservations about the care our friend will get from you all during this difficult time. We back you all the way. You are such lovely people at Harbour Residential and we know that our friend couldn’t be in better hands. We wish you a safe time and please...
To the Manager. My husband and I have no reservations about the care our friend will get from you all during this difficult time. We back you all the way. You are such lovely people at Harbour Residential and we know that our friend couldn’t be in better hands. We wish you a safe time and please tell your staff how much we appreciate them. Here’s to a safe journey for all of you.
Our friend was accepted into Haven Lodge 9 months ago. Since then he has received excellent care from all staff and manager. Underlying the friendliness and companionship for the residents is a strong sense of professionalism and endeavour to provide care of the highest standard. His health issues are well monitored and the nursing staff keep us informed of his progress. He is very happy there.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
I would like to thank you for taking the time to review us and for your kind comments. We are pleased that your experience through our doors has been positive. Thank you.
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Review from Andrew C (Son of Resident) published on 6 May 2020 Submitted via Website•
Overall Experience
Really pleased with the care for my Dad. He has a lovely room and the staff go the extra mile to make sure he is happy.
Considering the current situation, the care has been amazing. The staff are always friendly and helpful when I ring.
Really pleased with the care for my Dad. He has a lovely room and the staff go the extra mile to make sure he is happy.
Considering the current situation, the care has been amazing. The staff are always friendly and helpful when I ring.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review about the care at Harbour Residential, we are pleased to hear that your dad has enjoyed his stay and is receiving good care.
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Review from Belinda C (Resident / Service User) published on 6 May 2020 Submitted via Website•
Overall Experience
Thank you to the wonderful care staff who care for the residents at Harbour Residential Care Centre. My mother and our family appreciate each of you. Thank you for your kindness and dedication and for keeping them safe, especially during these particularly challenging times.
Thank you to the wonderful care staff who care for the residents at Harbour Residential Care Centre. My mother and our family appreciate each of you. Thank you for your kindness and dedication and for keeping them safe, especially during these particularly challenging times.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for reviewing us today and we appreciate your support to our staff during these difficult times. Much appreciated and thank you.
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Review from Dianne W (Daughter of Resident) published on 31 March 2020 Submitted via Website•
Overall Experience
I am always reassured that Mum is well looked after and safe. She enjoys good meals and at difficult times such as the coronavirus I am kept fully briefed how mum is by all the staff I speak to.
I am always reassured that Mum is well looked after and safe. She enjoys good meals and at difficult times such as the coronavirus I am kept fully briefed how mum is by all the staff I speak to.
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Review from Nuala C (Daughter of Resident) published on 27 March 2020 Submitted via Website•
Overall Experience
My mother has been a permanent resident of Harbour Residential Care Centre for about two years. During that time I have seen many positive changes and improvements and am more than happy with her care. She has numerous conditions and problems which are of considerable concern to myself and the...
My mother has been a permanent resident of Harbour Residential Care Centre for about two years. During that time I have seen many positive changes and improvements and am more than happy with her care. She has numerous conditions and problems which are of considerable concern to myself and the family and it is so reassuring to know that she is being looked after with great care and courtesy. The staff do an amazing job - long hours and at the moment are at risk themselves during the Coronavirus situation.
I am very confident that she is safe and a record is kept of her care and well-being.
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Review from N V (Friend of Resident) published on 11 March 2020 Submitted via Review Postal Card•
Overall Experience
An excellent care home that is clean and has plenty of natural light. The food is top quality and plenty of it. All of the staff are efficient and friendly.
The home is well organised and well managed.
An excellent care home that is clean and has plenty of natural light. The food is top quality and plenty of it. All of the staff are efficient and friendly.
The home is well organised and well managed.
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Review from S G (Daughter of Resident) published on 11 February 2020 Submitted via Postal Card•
Overall Experience
Mum came to stay at the Harbour from another care home that was closing down. I can only say it was extremely fortunate that she came here. From the beginning, she was made to feel welcome. The staff are all friendly and genuinely fond and caring to the residents in there. Mum is very happy, which...
Mum came to stay at the Harbour from another care home that was closing down. I can only say it was extremely fortunate that she came here. From the beginning, she was made to feel welcome. The staff are all friendly and genuinely fond and caring to the residents in there. Mum is very happy, which means as a family, we have peace of mind. I would have no hesitation in recommending the Harbour, the manager and his staff are truly lovely people.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your comments today, I am pleased to hear about your positive experience at Harbour.
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Review from Emma P (Daughter-in-law of Resident) published on 2 January 2020 Submitted via Website•
Overall Experience
My father-in-law had never been in a home before and was nervous going into respite but the staff had excellent communication skills and dealt with his Alzheimer's in a professional manner. The management is very approachable and there is a positive but relaxed atmosphere in the home.
My...
My father-in-law had never been in a home before and was nervous going into respite but the staff had excellent communication skills and dealt with his Alzheimer's in a professional manner. The management is very approachable and there is a positive but relaxed atmosphere in the home.
My father-in-law came home after a week confident and happy which is good enough for us and we will be using this home for regular respite.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review and feedback, we are pleased to hear that your father in law experienced good care, as a service, we like to focus on people's experience and we look forward to welcoming you back to Harbour anytime. Thank you.
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Review from M S (Respite Resident) published on 19 December 2019 Submitted via Postal Card•
Overall Experience
Following a fall which left me in extreme pain with restricted mobility. I was grateful to the staff for their kindness and support during my two weeks of respite care.
My needs were met promptly in the knowing and sensitivity.
Following a fall which left me in extreme pain with restricted mobility. I was grateful to the staff for their kindness and support during my two weeks of respite care.
My needs were met promptly in the knowing and sensitivity.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review today, we are pleased to hear your feedback especially the positive experience of care
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Review from Mark J (Son of Resident) published on 11 December 2019 Submitted via Postal Card•
Overall Experience
Great staff, including administration.
First-rate care provider.
Great staff, including administration.
First-rate care provider.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review about the care and support we provide, your comments help us to improve the service we provide.
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Review from Sarah T (Daughter of Resident) published on 14 October 2019 Submitted via Website•
Overall Experience
The staff are all friendly, the place is always spotless. I am relieved to have found this care home for my mother. I feel confident, that she is well looked after. Harbour Residential is by far the best care home I have been in, with the nicest atmosphere. They communicate with me frequently and...
The staff are all friendly, the place is always spotless. I am relieved to have found this care home for my mother. I feel confident, that she is well looked after. Harbour Residential is by far the best care home I have been in, with the nicest atmosphere. They communicate with me frequently and always flag up any issues in a timely way. I would highly recommend.
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Review from I C (Respite Resident) published on 23 September 2019 Submitted via Postal Card•
Overall Experience
It felt like home from home, except for having to have an escort but, I understand why this is necessary. The food was good and there was plenty of it. Staff were very helpful but didn't fuss over me which I liked.
It felt like home from home, except for having to have an escort but, I understand why this is necessary. The food was good and there was plenty of it. Staff were very helpful but didn't fuss over me which I liked.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review and comments about the service. I hope you do come back again. Thank you.
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Review from S B (Son of Resident) published on 4 September 2019 Submitted via Review Postal Card•
Overall Experience
Staff seem friendly and willing to help but some staff don't have much experience. More staff needed at times. Pleasant rooms and communal areas. Overall, a reasonable home.
Staff seem friendly and willing to help but some staff don't have much experience. More staff needed at times. Pleasant rooms and communal areas. Overall, a reasonable home.
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Review from A S (Daughter of Resident) published on 28 August 2019 Submitted via Review Postal Card•
Overall Experience
All staff very helpful and friendly. Food very good.
All staff very helpful and friendly. Food very good.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review and comments, the team is pleased that you had a good experience, please come again.
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Review from Alison M (Wife of Resident) published on 14 August 2019 Submitted via Website•
Overall Experience
My husband is reluctant to have respite breaks in care but he is not well enough to care for himself. He had not stayed at The Harbour Care Home before. He was given a choice of rooms prior to the stay, he met the chef and some of the staff and talked with the Manager about his planned stay.
He...
My husband is reluctant to have respite breaks in care but he is not well enough to care for himself. He had not stayed at The Harbour Care Home before. He was given a choice of rooms prior to the stay, he met the chef and some of the staff and talked with the Manager about his planned stay.
He was not walking and was reluctant to drink. His stay was for less than a week and on his return home, he was able to walk with his frame really well around our home and was drinking much more, his skin less dry. The carers had worked with him to improve his walking distance. He enjoyed his stay and found the staff very helpful and friendly. He is happy to return for further respite and I have peace of mind that he is being well cared for.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review today, we hope that you will be a regular visitor
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Review from Kate (Granddaughter of Resident) published on 14 August 2019 Submitted via Website•
Overall Experience
My grandmother was placed in Haven Lodge under an emergency situation in May due to her carers arranged by the local council not turning up. I made the phone call asking for help and by the next afternoon a home visit/assessment had taken place and she was in the home and comfortable.
The staff...
My grandmother was placed in Haven Lodge under an emergency situation in May due to her carers arranged by the local council not turning up. I made the phone call asking for help and by the next afternoon a home visit/assessment had taken place and she was in the home and comfortable. The staff are excellent, it was clear from day one that this is not just a job to them and they knew all of the families names and could not have been more welcome or in tune with the resident's needs. The bedrooms can be decorated and styled as needed/preferred by the resident. The food is fresh and home-cooked every meal. The home was sparkling clean. Always something going on to keep the residents involved and active.
All in all a great home but a special thank you to the staff who did all they could to help not just my grandma but all members of the family in what was a stressful time for all.
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Review from Peter H (Respite Resident) published on 8 August 2019 Submitted via Review Postal Card•
Overall Experience
I was apprehensive about going into respite care (necessary as my wife was having surgery on her leg) as, since my stroke, I cannot walk and my speech is limited to a few words - on a good day! However, all the staff - managers/cleaners/care staff etc were all very welcoming and friendly. My room...
I was apprehensive about going into respite care (necessary as my wife was having surgery on her leg) as, since my stroke, I cannot walk and my speech is limited to a few words - on a good day! However, all the staff - managers/cleaners/care staff etc were all very welcoming and friendly. My room was lovely and I was very well looked after for my two-week stay. The food was excellent. Hopefully, I shall not have to go into care again (there's no place like home)! But if it was necessary, I would choose to return to Harbour Residential Care.
↩Reply from Samuel Okello, Home Manager at Harbour Care Centre
Thank you for your review and comments today, I am pleased that you felt welcome while staying at Harbour Residential for respite.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
8 Bed Vacancies
Posted: 16 September 2026
New floor opened up with residential and nursing beds available.
News (2) & Events (0)
News
23 Oct 2025
At Harbour Care Centre, there’s always something going on — and it’s never a one-size-fits-all approach. The activities team works hard to make sure everyone’s day is filled with things...
15 Oct 2025
Residents from Harbour Care Centre have been enjoying some fantastic trips out and about around Portishead, getting great exercise and having fun together. Whether its a brisk stroll around the...
Upcoming Events
There are no upcoming events for Harbour Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Harbour Care Centre.
Accreditations
There are no accreditations posted yet for Harbour Care Centre.
Meet the Team (2)
Wayne PriceJob Title Home ManagerJoined 2021
Wayne Price is the Manager of Harbour Care Centre in Portishead, near Bristol. Originally from Bedminster in Bristol, he has devoted most of his...
Wayne Price is the Manager of Harbour Care Centre in Portishead, near Bristol. Originally from Bedminster in Bristol, he has devoted most of his professional life to caring for the elderly. Price studied nursing at the University of the West of England in Bristol, qualifying around 2007, though his experience caring for others began at age 17 while looking after his mother, who had motor neuron disease.
His early career included working at several local NHS hospitals, starting as a staff nurse at Bristol General Hospital and eventually becoming a clinical services manager there. He also worked at South Bristol Community Hospital and the Bristol Royal Infirmary, focusing on elderly care and stroke rehabilitation.
After a back injury required him to leave 12-hour nursing shifts, he moved into care home management. His first role as a home manager was at Amarine Graves in Bristol. Before joining Harbour, he managed Pawnsme in North Somerset for Haven Care Homes. Price took a six-month break during the COVID-19 lockdown to adopt his three children.
Wayne joined Harbour Care Centre and oversaw a major transformation. When he arrived, the home had only 18 residents and lacked nurses, but under his leadership, nursing services were reinstated, two additional floors were opened, and the Care Quality Commission (CQC) rating moved from 'needs improvement' to 'good in all areas'. Price prioritizes a management style based on openness and delegation. He defines a good care home as being full of "fun," ensuring residents are "living" and engaging in their community.
Renata BochnakJob Title Deputy ManagerJoined 2021
Renata serves as the Deputy Manager at Harbour Care Centre. She has worked in the UK for almost 20 years and previously worked for another company...
Renata serves as the Deputy Manager at Harbour Care Centre. She has worked in the UK for almost 20 years and previously worked for another company for 13 years. She joined Harbour three or four years ago, about a year after Manager Wayne Price arrived, having known him from previous work.
Renata highly values the atmosphere at Harbour, she expalins "people here are warm, kind, and always smiling, which makes the home feel like family." She champions the use of consistent staff, she rarely utilises agency workers, as staff live on-site, which ensures quality and continuity within the home. There is little staff turnover, because everyone is happy at Harbour Care Centre and that filters down to the residents who form companionable bonds with staff.
As a nurse, she encourages her team—which includes many carers who are highly qualified nurses from overseas—to communicate openly and advises staff to "just treat our residents how you would like to be treat". She recalls a lady who arrived requiring nursing care and expected to be requiring end-of-life care but began walking (first with a zimmer, then without) after 3–4 months of attention and proper feeding. She promotes social engagement, noting that staff often organise their own activities, and dance and sing along with residents.
Renata finds it deeply rewarding when families express profound appreciation for the compassionate care provided and we are lucky to have her.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harbour Care Centre to verify any information. View our terms and conditions. Harbour Care Centre has an Enhanced Service -what an Enhanced Service includes.
