Jaden House

33 Hammonds Lane, Totton, Southampton SO40 3LF

A unique specialist transition service that is a stepping stone towards independent living for individuals who are with the leaving care team coming out of children's services or leaving the family home.

They also support individuals who are in residential care and may not be stimulated or may be stuck in a rut when they have the potential to develop.

The service provides a family type nurturing environment that is motivating and offers stability and structure with consistency. They promote positive social interaction and encourage activities to be stimulating and effective through person-centred planning.

The staff team are professional and dedicated to promoting positive, effective communication and interaction skills that are consistent with the service to achieve results.

Staff receive regular training and supervision to allow them to operate in a manner that supports a Statement of Purpose to achieve results. Their registration includes outreach support with move on placement.

Owner: The Turning Point Project Ltd

Person in charge: Brenda Desavewest (Registered Manager/ Director)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 5 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Sensory Impairment • Younger Adults

Specialist Care Categories: Asperger Syndrome • Autism/ASD • Challenging Behaviour

Admission Information: Ages from 23 to 33.

Single Rooms: 5

Rooms with ensuite WC: 0

Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Gardens for residents • Television point in own room • Residents Internet Access


The home is located near Totton town centre and in walking distance to local facilities. The home is off Ringwood Road.


I am pleased to receive visitors from 9am to 9pm the home welcomes family and friends. All visitors need to sign in the visitor's book as part of the Fire regulations and security policy and procedures.


No parking restrictions, parking at the front of the house for 4 car and local streets have no parking restrictions.

Latest Care Quality Commission* Report on Jaden House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


The Review Score of 7 (maximum of 10) for Jaden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Jaden House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Jaden House is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2 Points relating to the number of positive Reviews for Jaden House is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 1 positive Reviews (5 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1 Target = 1.000 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7 Jaden House has a Review Score of 7 (6.958) from 2 Reviews

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Jaden House?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Jaden House

  • Resident / Service User

I lived at Jaden House for 6 years, I felt support to become independent, support in safety, moving on. I felt that I always had someone who could help me, to achieve my goals: I now live independently and I know that was due to the support I got from the Jaden House staff.

How likely would you be to recommend Jaden House? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

Food & Drink




Safety / Security


Value for Money

Average Rating:   4.9 out of 5

The experience I'm having at the moment is really good and helpful. The staff are experienced in all areas of my needs.

How likely would you be to recommend Jaden House? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

Food & Drink




Safety / Security


Value for Money

Average Rating:   5 out of 5

Submit a Review for Jaden House

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2016

Staff awards

Recipient: Jaden House

Date: Monday 01 Feb 2016

more details

Job Vacancies

Staff Profiles


jan Hatch

Job Title: Team Leader

Joined: 2015


Jan has worked at the Priory Hospital and gained qualification in health and social care, Jan's qualities is her calmness, risk assessments and health and safety throughout the home, Jan is also a fire marshal, and protects the home from risk.

No image found

Angie Woodling

Job Title: Team Leader

Joined: 2016


Angie is a qualified counsellor with NVQ level 3 Angie has become Team leader through knowing the service and working on the quality assurance systems within the home along with the ability to lead and train our team of support staff

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Jaden House