






Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care.
It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including activities. All visitors are welcome to join residents for meals, when possible. Above all, staff believe in a flexible person-centred approach.
The large, enclosed garden areas provide a variety...
Care Provided by Excelcare Winifred Dell Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
The price(s) shown are provided by the care home. Contact Excelcare Winifred Dell Care Home for full pricing details and T&Cs.
Contact Excelcare Winifred Dell Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Linda Hatton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (75)
Excelcare Winifred Dell Care Home Reviews (151)
Excelcare Winifred Dell Care Home has a Review Score of 9.7 (9.695) out of 10, based on 37 reviews in the last 2 years.
Over all time Excelcare Winifred Dell Care Home has 151 reviews.
Amazing staff!!
From the moment he walked in, there was a positive, friendly atmosphere. My dad is comfortable and extremely well looked after. We are so blessed to have found such a perfect home for Dad. Thank you.
The staff and level of care at W.D has always been excellent. The entertainment and regular outings keep my mum occupied and engaged. The food is also excellent and the staff are always friendly and helpful. My mother is very happy and contented at W.D.
Thank you for your review , I will pass on to the team
Every time I visit Winifred Dell I am very pleased with all the help I receive, as well as all the assistance that I always get there. I would like to give a star rating of 10 out of 10.
Thank you for your review. I will pass it on to the team.
Mum was resident at Winifred Dell House for 5 years, before her death in Feb 2025. She moved in as a temporary resident on a dementia ward in early 2020, just before the start of the pandemic, because my father, her carer, was in hospital. Subsequent events meant that she became a permanent resident and the Care Home catered for her ever changing and increasing needs over the course of the next 5 years. We always felt confident that she was safe and well looked after and, as time progressed and my siblings and I were able to visit her and to get to know the amazing individuals who were caring for her, we felt increasingly grateful for the high standards and real dedication that they had. She was always treated with dignity and the carers' warmth created a friendly upbeat atmosphere. In the last few weeks of Mum's life we felt as if the staff genuinely cared about her and their sensitive and emotional response to her death confirmed this. We have no regrets about her stay there.
Thank you for your review, I will pass it onto the team. Your mum is missed so much by the team
My auntie is looked after really well all her needs are met, also I am happy that she is in a safe place and being cared for. The staff are really attentive and let me know if there is anything wrong with my aunt
Winfred Dell is a good care home, residents are well looked after, the home is nice and clean, residents have lots going on too, always clean, my mum seems happy at Winifred Dell.
I'm very happy with the care provided by all the staff at Winifred Dell. We can visit mum as and when we like and take her out with no problem to the staff. Everyone is always very welcoming, especially the receptionist, who is always so accommodating. Special mention to the lady who organises the activities and days out for the residents, and to two other members of staff for their hard work. Thank you to all staff, really too many to mention.
Thank you for your review I will pass onto the team
I'm happy with the care I receive. All staff are polite and friendly. I enjoy the food I have. I especially like it when we have the singing, and I like to sing.
Home staff are always friendly and helpful.
Thank you for your review. I will pass it on to the team.
My siter-in-law has been here now for almost a year now, very happy and we feel she is safe and we do not worry now she not living alone, staff very professional and supportive, plus treat her with respect and dignity.
thank you for the review, I will pass it onto the team
It's a particularly tough job, but the staff at Winifred Dell maintain the standards as cheerfully as possible. There is a good level of professionalism, as there is care.
Thank you for your review I will pass it onto the team.
I am delighted with the care my mother receives. The staff are kind, diligent and alert. I could not ask for better for her. the home is clean and well maintained.
Thank you for your review I will pass it onto the team
An efficient and well run care home with pleasant and helpful staff.
Thank you for your review. I will pass it on to the team.
The overall impression I have is of the care home that really does 'care'. Overall the activities seem to be well run and what few of the residents I have met seem to be quite satisfied with the care they receive.
Thank you for your email I will pass it onto the team
All the staff are very helpful and friendly.
The events that are organised are very well attended and enjoyable for the residents.
Very clean and the food is very good.
Thank you for your review I will pass it onto the team
1st care care home. Staff in all areas are 1st class.
Thank for your review I will pass it onto the team
1 Firstly, it is understood that it might be challenging to make the place smell more pleasant. Doors are left open in the warmer weather however done plug in deodoriser every 30 feet would really help matters.
2. One of the two lifts has not been in use dud to lack of lighting. It must have been out of service for a month now, this is inconvenient and gives a bad impression.
3. There is an apparently little used Reception area for guests tea/coffee. This looks the part but when you visit you want a cuppa with the resident. Only once has this been offered to me yet I have been present when the tea trolley has supplied a drink for the resident. A nice touch would be to carry some guest cups for the odd guest who might benefit from one.
Generally staff are friendly but apparently thin on the ground at weekends etc.
We've been really happy with our Mum's care so far. Staff have helped her settle in and adjust. Everyone is cheerful and friendly, contributing to a cosy, family-like atmosphere. Visitors are welcomed any time. Rooms and all common areas are very clean and well kept. The gardens are lovely and a welcoming place to spend time. All formalities were handled in an efficient, caring way, making the process of moving Mum in a smooth one. The home has exceeded our expectations.
Thank you for your review I will pass it on to the team
My friend lived at Winifred Dell for 9 years and her husband for 4 years before that her care was good and the staff were kind to her - she sadly passed away recently and she was cared for with dignity in her last few days - thank you.
thank you for your review, i will pass onto the team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Winifred Dell Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Winifred Dell Care Home.
Meet the Team (3)

Linda has worked in the care sector for 12 years; she started her career as a Care Assistant going on to become a Senior Care Assistant. Most recently she worked as a Care Manager at one of our sister homes. Linda has qualifications in BSC Psychology, Level 2 & 3 in Social Care and Level 5 Leadership and Management.

Doina has been working in the care sector for 10 years, starting in 2012 as a Care Assistant and being promoted to Senior Carer, Team Leader and Manager by 2017.
In the last 5 years, Doina worked as a Registered CQC Manager for residential care homes and domiciliary homecare.
At present, Doina is working as a Care Home Administrator and using her years of experience within the healthcare sector to bring quality to resident’s life, as well as supporting management and care teams.
She currently holds a Level 5 Diploma in Leadership and Management, Health and Social Care and BA Hons Business Management

Angelina has worked a Registered Nurse for NHS and progressing to a Unit manager and Clinical Lead for District Nurses. She has an experience of over 25 years. At present she joined our care home to support and run our Nursing residents.
Frequently Asked Questions about Excelcare Winifred Dell Care Home
What types of Care is Excelcare Winifred Dell Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Winifred Dell Care Home have?
There are 76 Single Rooms.
What are the Facilities & Services at Excelcare Winifred Dell Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Excelcare Winifred Dell Care Home to the centre of Brentwood?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Winifred Dell Care Home to verify any information. View our terms and conditions. Excelcare Winifred Dell Care Home has an Enhanced Service -more info.