staff were so understanding, and thoughtful treating him with kindness and dignityGillian B(Wife of Resident/Service User)
here they make you feel happy and confident they are in good hands and cared for.J G(Daughter of Resident/Service User)
staff were so understanding, and thoughtful treating him with kindness and dignityGillian B(Wife of Resident/Service User)
here they make you feel happy and confident they are in good hands and cared for.J G(Daughter of Resident/Service User)
Newly refurbished, The Springs provides both short and long term care for people living with dementia. Its team of highly trained staff includes registered nurses and carers who have undergone extensive training in dementia care and support.
The home has been designed to ensure residents with dementia can live well and includes features such as reminiscence areas and eye-catching pictures to help residents orientate their way around the home. All bedrooms...
Newly refurbished, The Springs provides both short and long term care for people living with dementia. Its team of highly trained staff includes registered nurses and carers who have undergone extensive training in dementia care and support.
The home has been designed to ensure residents with dementia can live well and includes features such as reminiscence areas and eye-catching pictures to help residents orientate their way around the home. All bedrooms have en-suite facilities, underfloor heating and a flat screen television.
A wide variety of flavoursome, balanced meals are on offer and there is always a cold option available. Afternoon tea usually includes a homemade cake and hot and cold beverages are always available.
Great importance is placed on ensuring residents receive regular stimulation through participation in activities and there is a full programme of entertainment and outings.
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Springs Care Home for full pricing details and T&Cs.
Contact The Springs Care Home to confirm what's included and get a personalised quote:
The Springs Care Home has a Review Score of 9.7 (9.656) out of 10, based on 30 reviews in the last 2 years.
Over all time The Springs Care Home has 109 reviews.
The Springs is a lovely place. Mom has been very warmly welcomed and receives excellent care. Her room is large with a big bathroom which includes a shower. Plenty of staff are always on hand. All staff are very friendly and always very accommodating. The food is also very good.
The Springs is a lovely place. Mom has been very warmly welcomed and receives excellent care. Her room is large with a big bathroom which includes a shower. Plenty of staff are always on hand. All staff are very friendly and always very accommodating. The food is also very good.
Thank you for your feedback. We hope The Springs care home did everything possible to make the transition as easy as possible. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for choosing The Springs for your loved ones stay.
My Mother in law, Bet, has been a resident for approx. 2 months, in this time I have found the staff to be attentive and friendly.
The stuff here engage with residents, and to be honest go above and beyond.
I'm always offered a tea and biscuits which is very refreshing.
The entertainment...
My Mother in law, Bet, has been a resident for approx. 2 months, in this time I have found the staff to be attentive and friendly.
The stuff here engage with residents, and to be honest go above and beyond.
I'm always offered a tea and biscuits which is very refreshing.
The entertainment has been of an high standard. I love the fact that all the staff get involved and help each other,and actually enjoy doing it.
The thing I like is that the entertainment team, Carly, and crew, etc. Are willing to listen too things you say.
We are involved in a lot of things when at home and I love the smiling faces, showing the staff are well managed.
I'm so pleased that Bet is here now she looks so well and nourished, thank you to the chefs and helpers for the great menu , and to the nurses etc.
After our previous experience with care homes, you are a breath of fresh air, thanks for making Bet comfortable and bringing the smile back to her face.
It's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that Bet has been enjoying the activities and events at the home. Keeping our residents engaged and happy is one of our top priorities....
It's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that Bet has been enjoying the activities and events at the home. Keeping our residents engaged and happy is one of our top priorities. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. We hope to continue providing your loved one with the best possible care.
Very nice home. Well looked after. Food is good. John is very happy. If it wasn't for the home I wouldn't be where I am now.
Very nice home. Well looked after. Food is good. John is very happy. If it wasn't for the home I wouldn't be where I am now.
Thank you for your feedback. We are pleased to hear that The Springs care home has been a support to not only your loved one, but you too. Thank you for choosing The Springs for your stay, we're committed to continuing to support you and your family in every way we can.
My aunt is happy in the home where she has lived for 14...
Taken together these aspects made us pleased with our choice of Springs Care Home.
We appreciate you sharing your experience with our home. Thank you for recognizing the care and dedication of our team. Feedback like yours inspires us to continue to provide the very best care. We're committed to continuing to support you and your family in every way we can.
My mum in law Eileen has been at The Springs for over two years now and we as a family can't fault it. In our opinion The Springs do Bupa proud. All the staff from the manager to the cleaners treat Eileen with care + respect and are a wonderful support network for her but for us as a family. We...
My mum in law Eileen has been at The Springs for over two years now and we as a family can't fault it. In our opinion The Springs do Bupa proud. All the staff from the manager to the cleaners treat Eileen with care + respect and are a wonderful support network for her but for us as a family. We know that Eileen will be well looked after for the rest of the time shes here.
Thank you for taking the time to leave us your review. It is lovely to hear that you feel that your Mum is treated with care and respect and you are happy with her in our care. Thank you again for your feedback.
Since my husband entered the Springs two years ago the Staff moral has gone right down. This is mainly due to poor management. The new policy of the carers being moved from floor to floor does not work. Residents don't know where they are and don't feel as secure as dementia patents should....
Since my husband entered the Springs two years ago the Staff moral has gone right down. This is mainly due to poor management. The new policy of the carers being moved from floor to floor does not work. Residents don't know where they are and don't feel as secure as dementia patents should. Continuity is paramount with the residents. PLEASE look into this. Sadly, my husband passed away last month and although the staff were lovely, I haven't heard a word from Management, it would have been nice to have had even a card. Overall, I can't recommend The Springs to anyone.
We are so sorry for your loss. We will certainly pass your comments about the home on to the management team as we do strive to continually improve our service.
The Springs Care Home have been wonderful since my dad joined them in 2025. Everyone is very caring and kind, and my dad is very well looked after. The food choices are great. The activities they have always seem fun. They also spoiled him with a lovely cake for his birthday.
The Springs Care Home have been wonderful since my dad joined them in 2025. Everyone is very caring and kind, and my dad is very well looked after. The food choices are great. The activities they have always seem fun. They also spoiled him with a lovely cake for his birthday.
Thank you for your lovely review. We are happy to hear that you feel your Dad is very well looked after in our care. Thank you for choosing The Springs.
All staff are with very high standards, very helpful, friendly, all happy and smiling.
All staff are with very high standards, very helpful, friendly, all happy and smiling.
Thank you for taking the time to leave us your feedback.
We are very pleased with the treatment my partner has received, as she was very ill when she came to this home. I have nothing but the highest gratitude for the way she has been treated by the staff. She won't recover to a normal life, but she has wonderful people caring for her.
We are very pleased with the treatment my partner has received, as she was very ill when she came to this home. I have nothing but the highest gratitude for the way she has been treated by the staff. She won't recover to a normal life, but she has wonderful people caring for her.
Thank you for your lovely review. We are glad to be able to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.
Very pleased with the care my husband is getting. Thank you.
Very pleased with the care my husband is getting. Thank you.
Thank you for taking the time to leave your feedback. We are happy to hear that you are happy with your Husbands care.
They have a lovely and light well appointed room and also have access to a bright and...
The Springs is a lovely place to be.
Thank you for your lovely review. We are so happy that you feel our home is one of the best ones you have seen. It is always nice to hear our staff described as friendly and caring and it is great that you always feel welcomed. Thank you again for your kind words, we will certainly share this with the whole team at The Springs.
Ideal place for my relative. Nothing is too much trouble. Brilliant staff - so friendly and informative. Great entertainment for the residents. Lovely rooms. All superstas. No complaints here.
Ideal place for my relative. Nothing is too much trouble. Brilliant staff - so friendly and informative. Great entertainment for the residents. Lovely rooms. All superstas. No complaints here.
We appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We hope to continue providing your loved one with the best possible care.
Although my husband has only been at The Springs for a few weeks, he has settled more quickly than I expected due I am sure to the friendly atmosphere and the caring staff. I have been very impressed by everyone, nothing is too much trouble. The staff are always ready to help and always keep me...
Although my husband has only been at The Springs for a few weeks, he has settled more quickly than I expected due I am sure to the friendly atmosphere and the caring staff. I have been very impressed by everyone, nothing is too much trouble. The staff are always ready to help and always keep me well informed should there be even the smallest problem with my husband.
Thank you for taking the time to leave your review. It is great to hear how quickly your husband has settled in with us at The Springs. We want our home to feel like a community and it's great to hear that you feel a part of it. It is important to us to keep families as connected as possible, so we...
Thank you for taking the time to leave your review. It is great to hear how quickly your husband has settled in with us at The Springs. We want our home to feel like a community and it's great to hear that you feel a part of it. It is important to us to keep families as connected as possible, so we hope that our approach of having an open and candid line of contact has been reassuring. Please do not hesitate to reach you have any questions.
After making the very difficult decision to put my husband into care, to The Springs. On arrival staff were very helpful and supported me excellently, with compasion and professionalism. The staff cater for all my husbands needs and spent valuable time getting to know him as an individual. They...
After making the very difficult decision to put my husband into care, to The Springs. On arrival staff were very helpful and supported me excellently, with compasion and professionalism. The staff cater for all my husbands needs and spent valuable time getting to know him as an individual. They work very hard making it a home from home. Nothing is too much trouble and they keep you informed on a daily basis, which is valuable when you have left your loved one in their care. I would highly recommend The Springs, they are very approachable and the chef is excellent. They all work together as one team which is very good and beneficial.
We appreciate you taking the time to leave this review. We understand that the decision to find a care home for a loved one is never easy but we are pleased that the staff at The Springs could help you with this process and were so welcoming. Our team work very well together to make The Springs feel like a home. Please don't hesitate to reach out if there is anything more we can do.
Always welcoming and chatty when I come to visit. Nana is very happy living here. There is a family atmosphere with kind and proactive staff.
Always welcoming and chatty when I come to visit. Nana is very happy living here. There is a family atmosphere with kind and proactive staff.
It's always encouraging to read reviews like this. We are so pleased to hear that your Nana is happy and comfortable at The Springs Care Home. It is always wonderful to hear words like "Kind" and "Proactive" being used to describe our staff. We hope to continue providing your loved one with the best possible care.
My father, suffering with advanced dementia, recently stayed here, and sadly, our experience was far from what was promised. Every time I came to see him, he was slumped asleep in a chair in the corridor - no sign of any of the engaging activities or stimulation we were told would be a daily part...
My father also came back with a severe case of scabies. While I can't definitively say it was contracted at the home, it's very likely. Even more upsetting is that we weren't told anything about a rash or skin irritation - no communication at all. At the least, we should have been informed
Our resident's health and well being is an absolute priority. We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?
I found the staff most welcoming and caring and everyone is well looked after and treated well. Very good.
I found the staff most welcoming and caring and everyone is well looked after and treated well. Very good.
We appreciate you taking the time to leave us your comments. We are happy to hear you find our staff to be welcoming and that our residents are well cared for. Thank you again for your kind words.
Since my aunt moved in last November (2024), we have found that the care and support she receives is excellent, and she is treated with respect. The staff and management are excellent, so friendly and helpful. The rooms are always clean and tidy, meals are very good, and she's always involved in...
Since my aunt moved in last November (2024), we have found that the care and support she receives is excellent, and she is treated with respect. The staff and management are excellent, so friendly and helpful. The rooms are always clean and tidy, meals are very good, and she's always involved in the many activities they have. The home is well secured, so I have no worries about her safety, and it is also value for money. On the whole, I have no problems with the home, I'm really pleased with it.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Aunt in our care. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your Aunt with the best possible care.
The home is always clean and the patients well looked after and comfortable both in their own rooms and the communal sitting rooms. Staff always helpful and pleasant. As a visitor, I am very impressed with the kindness I have received and well informed about any changes that are required in the...
The home is always clean and the patients well looked after and comfortable both in their own rooms and the communal sitting rooms. Staff always helpful and pleasant. As a visitor, I am very impressed with the kindness I have received and well informed about any changes that are required in the care and treatment of my relative.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Pleasant" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.
We have been very impressed with every aspect of his care from the very start the staff knowledge is brilliant. He has been made very welcome and helped to adjust and settle...
I highly recommend the care home.
Thank you for your kind words. We are very happy to hear you can feel at ease with your father in our care. We hope to continue providing your loved one with the best possible care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
All of our newly refurbished rooms are tastefully decorated, have their own television, en-suite bathroom and a 24-hour call system. We also encourage residents to personalise their bedrooms with their favourite ornaments and pictures.
There are no news items for The Springs Care Home.
There are no upcoming events for The Springs Care Home.
There are no accreditations posted yet for The Springs Care Home.
During my work experience week at school, I went to the ALEX (Redditch Acute Hospital) and worked on one of the wards for the week. In that week I...
During my work experience week at school, I went to the ALEX (Redditch Acute Hospital) and worked on one of the wards for the week. In that week I knew I would always work within the care sector and I have ever since. I started as a care assistant within a nursing home and then became a field care manager in domiciliary care. I thoroughly loved working in a nursing home as a care assistant and knew that was the area of the care sector that I wanted to work in. However, I needed to go away and gain more experience and knowledge first so I could complete the role not only effectively but to a high standard - I completed my nurse training, working as a care assistant.
Once qualified, I made the move to the acute setting to gain more experience. During my time in the NHS, I became a sister in both urgent care and HDU. I also completed my bleep training for Worcestershire Acute Trust and regularly had the bleep over the weekends. The bleep is the clinical site lead, so I would be in charge of the clinical side of the whole of Alexandra Hospital. I enjoyed my time within the acute setting but felt I had gained the experience and knowledge I needed to form a strong base to continue my career within the primary sector and more specifically within a nursing home. I love many aspects of working within care services, but I would say one of my favourite aspects would have to be listening to other people's stories and life experiences.
In my spare time, one of my main hobbies would have to be showing my dogs, we have had the pleasure of running around the green carpets of crafts every year since I started showing. My dogs and horses take up the majority of my free time!
I have worked for Bupa for nearly 5 and a half years and have always worked in the hospitality industry.
I enjoy working in care services as every...
I have worked for Bupa for nearly 5 and a half years and have always worked in the hospitality industry.
I enjoy working in care services as every day is different here - seeing the residents enjoying their food and living a better, longer and healthier life is so rewarding.
I love spending my spare time in the garden growing all sorts of fruit, vegetables and flowers, I also enjoy watching my football team play and holidays in Spain with my wife.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 65 Single Rooms.
Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Springs Care Home to verify any information. View our terms and conditions. The Springs Care Home has an Enhanced Service -what an Enhanced Service includes.