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- Rivermere Care Home - Avery Healthcare







Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, respite and dementia care.
The home also welcomes couples and friends who wish to live together.
Situated close to the town of Sevenoaks, the home has been brought into line with the group's overarching care philosophy.
Nestled within a picturesque...
Care Provided by Rivermere Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rivermere Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rivermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Amy Rabbeth(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (80)
- Couples/Companion Rooms (11)
- Single Rooms with ensuite Wet Room (80)
- Couples/Companion Rooms with ensuite Wet Room (11)
Rivermere Care Home - Avery Healthcare Reviews (138)
Rivermere Care Home - Avery Healthcare has a Review Score of 9.6 (9.587) out of 10, based on 31 reviews in the last 2 years.
Over all time Rivermere Care Home - Avery Healthcare has 138 reviews.
I had reviewed a number of homes in the local Sevenoaks area but found Rivermere to stand out. I was initially met with a very warm response for a tour which the host had re-arranged her own diary to fit in at short notice. Mum stayed as a Respite guest for three weeks as she wanted to experience this type of lifestyle. She was delighted with the care, the service, the food and the overall attention to detail and professionalism shown by the staff. Once we have sorted a number of administration and re-location issues we hope to move mom in full time
Thank you so much for taking the time to share such a thoughtful review. We're delighted to hear that Rivermere stood out during your search and that your mum's respite stay was such a positive experience. It's wonderful to know she enjoyed the care, the food, and the attention to detail our team...
She is happy, very safe and well looked after.
Every single member of the team are wonderful, their care and interaction with the residents is a joy to see.
Every day there are activitis that everyone is encouraged to join in with.
Having worked in health care for many years, i am super impressed with Rivermere and would highly recomend it x
Well done team and thank you so much.
Sara
We are incredibly grateful for your kind words. It's wonderful to hear that your mum feels safe, happy, and supported here at Rivermere. Our team strives to make every day engaging and fulfilling for our residents, and it's lovely to know this has been your experience. Thank you for your heartfelt recommendation and for recognising the team's hard work.
From the moment I first visited we were made to feel welcome and safe. My mum initially went here for respite care whilst I was away on holiday - every aspect of this, from first enquiry to mum actually arriving was handled in a kind and caring way with professionalism, efficiency and care. When I returned from holiday it was clear how well mum had been looked after, and how well all of the staff - including cleaning, catering and admin staff, as well as the carers, all knew mum. Every where I went people smiled at mum, knew and used her first name, and could not have been more helpful, kinder or encouraging. We have since made the decision for mum to stay, which was not easy and has had its ups and downs in terms of mums acceptance of this - but at all times I have seen first hand, and therefore been constantly reassured, that this is the right place for her and I know she is very well cared for and safe. Communication with the staff in charge, has also been first rate. Thank you!
Thank you for sharing such a lovely review. We're so pleased that from your first visit you and your mum felt welcomed, safe and supported. It's wonderful to hear how well she was cared for during her respite stay and how every member of the team helped her feel known and valued.
We understand...
Mum had some respite here a few months ago and was impressed enough to move to the home permanently, she also said the food is fantastic. All the staff are very caring and supportive and helpful if you have any queries or concerns. They have a good range of activities, beautiful gardens and lovely areas to sit and enjoy company or some peace and quiet on your own.
My heartfelt thanks to the lovely staff at this wonderful home. After being in hospital for 4 weeks previous to my start, I came here for respite, the staff helped me gett fitter and stronger so I was able to cope when I returned home, I will be 90 in May and they have helped me immensely. Rivermere, Sevenoaks - fantastic.
Thank you so much for your wonderful words. It was a pleasure to support you during your stay, and we're delighted to hear you're feeling stronger and ready for home. We wish you all the very best as you approach your 90th birthday, from all of us at Rivermere, Sevenoaks.
Angie, truly is such a sweetheart and cares so much about everyone. A true diamond.
Thank you so much for sharing this beautiful review. It truly means the world to us that our residents and guests all feel at home and welcomed. We look forward to seeing you again on your next visit.
Rivermere was our favourite care home when we were looking for somewhere for mum. The set up was perfect. The staff have all been wonderful accommodating mums needs as they change + develop. Would definitely recommend Rivermere.
Thank you so much for your lovely review. We're delighted to hear that Rivermere stood out to you when choosing a home for your mum. It means a great deal to know that our team and environment have helped her feel supported as her needs change. Your recommendation is truly appreciated, and we're honoured to be part of your mum's journey.
Excellent facilities + activity schedules with a really very high standard of food. But what makes this care home really special is the staff. Always caring, attentive, happy and supportive, they make the home an enjoyable, relaxing and special place to be. Mum has been here for over 2 years and now approaching 90 is in the best health she has enjoyed for years. The daily stimulation of exercise has worked wonders. I would not hesitate to recommend this care home to anyone.
Thank you so much to all the staff taking such good care of dad - especially during the norovirus outbreak which was not easy. And we couldn't see dad in this time - but coming back today I can see dad was in really good form and had been well looked after.
Thank you so much for your kind words. It truly means a great deal to the whole team. The norovirus outbreak was a challenging time for everyone, and we're grateful for your understanding while visiting had to be restricted. Knowing that you felt reassured on your return and could see your dad in such good form is exactly what we strive for.
Pleasure to come into. Food looks good. I have eaten lunch at Rivermere, a roast dinner and it was Delicious, presented well on plate. Staff I find are caring to residents and the visitors. The lead concierge is pleasant and welcoming.
Thank you so much for your kind words and for taking the time to share your experience at Rivermere. We're delighted to hear that you enjoyed your roast dinner and appreciated the presentation. It's wonderful to know that our caring staff and welcoming concierge helped make your visit such a pleasure. Your feedback means a great deal to us, and we look forward to welcoming you again soon.
Mum has been here for nearly a year and we have been very happy with her care. Her room is lovely and well looked after by the housekeeping team. Activities team are excellent and there is broad range of things on offer. Great care team, lovely food and gardens. Excellent cake.
Fourteen years ago my brother came to live here, the "Sunrise" Two years ago I joined him, choosing an excellent apartment overlooking a delightful garden. Services had not regained pre Covid standards but were adequate. During my residency standards have further declined, poor dining room experiences, activities of no appeal to me and too many minor inefficiencies for contented living. Management seem more concerned with appearances to visitors and inspection than customer satisfaction. Residents meetings do not serve the deaf and shy. No one from management or customer services talks regularly say six monthly to each resident, in the comfort of their own rooms, to gain impression of their living experiences and why if dissatisfied, they don't leave. My reason is my apartment, and the friendly staff, but the quality of service is most disappointing.
Thank you for your honest feedback. We appreciate your thoughts and apologise that your experience has fallen short since COVID. Our team aims to stay connected through monthly meetings and one-on-one conversations with HODs to understand your feelings about areas like dining. Over the past 3...
I had the privilege of eating lunch one of the days while visiting mum. The food was absolutely delicious.
Thank you for making my visit with mum so amazing. I always look forward to visiting her in such a lovely welcoming care facility.
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you appreciated our team's friendly and helpful attitude. They truly love going above and beyond to ensure our residents and their loved ones feel cared for, and your kind words will...
The staff are caring, the rooms clean and spacious, the public spaces open and invite.
Thank you for your lovely review. It's wonderful to know that the caring nature of our team, the spacious rooms, and the inviting shared spaces made a positive impression. Your kind words mean a great deal to us and will be shared with the whole team.
We recently attended an Oktoberfest event at the care home with my father. The staff had clearly thought about what to offer on the day and were present. There was plenty of German food available which we enjoyed. I must add that we appreciate the care of my father by all the staff, is wonderful.
Thank you so much for taking the time to share your lovely feedback. We're delighted to hear that you and your father enjoyed our Oktoberfest event - our team had a wonderful time bringing a bit of German celebration to the home! It's fantastic to know the food and atmosphere were appreciated. Your...
I was not looked forward to leaving my home but I was delighted to find how happy I was to have been staying at Rivermere! Everyone was so kind and caring and also helpful when I got lost! (leaving the lift on the wrong floor!)I had everything I might need in my room and all the food was really good so meals were enjoyable. I didn't take part in many of the activities because it was lovely to have time to read my books!
Thank you so much for taking the time to share your lovely review. We're delighted to hear that you felt happy and well cared for during your stay at Rivermere. It's wonderful to know that our team's kindness and support helped you feel at home - even when the lift took you on a little adventure!...
I would single out the staff at Rivermere for mention - every member I have encountered has been warm, welcoming and gone out of their way to be helpful. When it comes down to it, what is more important in a care home than friendly faces?
Thank you so much for taking the time to review our home and share your wonderful feedback. We are delighted to hear that your loved one is happy with the care we provide and that our friendly team made a positive impression during visits.
It appears there was an accidental...
All of the staff are incredibly friendly and welcoming. Everyone knows my mum's name and she is treated well and with respect at all times. Great programme of entertainment. Thank you for taking care of my mum.
My sister-in-law lived at Rivermere for nine months until June of this year. Family and friends were all very impressed at how welcoming and friendly the Home felt when we visited. A lot of thought had gone into the decor, the bedrooms and lounges felt homely, and there was a good variety of activities for residents to enjoy. We also noticed how kind, caring and patient staff were with all the residents. The Manager of the Meadow Floor and her staff were always very approachable and generous with their time when we had questions about how to respond to my sister-in-law's needs. We were therefore very sad when we had to move my sister-in-law to a nursing home because her dementia had deteriorated further. However, Rivermere's staff were helpful and supportive during this process.
Is it possible? During ..... the staff cannot take a resident to the toilet and that is when accidents happen when a resident has to go alone. Unfortunately, one has to go when it's needed! One can't eair! as you will know as you grow older.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rivermere Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rivermere Care Home - Avery Healthcare.
Meet the Team (4)

I have over 30 years’ experience in the healthcare sector, having started as a care assistant, becoming a nurse and working my way to management. This has led me to gain a vast amount of experience through my career, which helps support our residents’ needs, ensuring a person-centred approach is provided to all.

Hi, my name is Katie, and I am the Dementia care manager at Rivermere Care Home.
I have been at Rivermere for nearly 5 years and have worked in many different roles, from housekeeper, care assistant, senior care assistant, to care manager.
I oversee the day-to-day running of the Dementia floor to ensure it runs smoothly, and residents have everything they need or would like. I work with my team to create a positive atmosphere and help build relationships between staff and residents. I have a passion for learning more about dementia as new research comes out, and I enjoy passing this knowledge on to my team. I strive to make the floor feel like a home and a family for residents, staff and visitors.
Outside of work, I enjoy going on dog walks with my partner and spending time with my family, especially my nephews.

Rivermere. I've been here fourteen years, and I enjoy getting to know all the residents and their families.
My interests are:
walking, horse-riding, and dancing. I have 4 Grandchildren who keep me young.
I love getting to know new people and look forward to meeting you.

Hi, my name is Elaine, and I am the Well-being & Activities Coordinator at Rivermere. I have worked here since January 2025, having previously worked at Edenbridge Manor as a Well-being & Activities assistant. I love my job and enjoy seeing our residents enjoying themselves in whichever activity they decide to join. I make it my mission every day to make people smile.
Outside of work, I have 2 grown-up children and a gorgeous granddaughter whom I love spending time with and spoiling. I also love music, light gardening, seeing my friends and crafting.
I look forward to meeting and getting to know new residents and welcoming them to Rivermere.
Frequently Asked Questions about Rivermere Care Home - Avery Healthcare
What types of Care is Rivermere Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rivermere Care Home - Avery Healthcare have?
There are 80 Single Rooms and 11 Couples/Companion Rooms.
What are the Facilities & Services at Rivermere Care Home - Avery Healthcare?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rivermere Care Home - Avery Healthcare to the centre of Sevenoaks?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
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