Search...

Rivermere Care Home - Avery Healthcare

64-70 Westerham Road, Sevenoaks, Kent TN13 2PZ
Avery Healthcare Group Logo
Jobs
Rivermere Care Home - Avery Healthcare logo
Rivermere Care Home - Avery Healthcare, Sevenoaks
Rivermere Care Home - Avery Healthcare, Sevenoaks
Rivermere Care Home - Avery Healthcare, Sevenoaks

Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, respite and dementia care.

The home also welcomes couples and friends who wish to live together.

Situated close to the town of Sevenoaks, the home has been brought into line with the group's overarching care philosophy.

Nestled within a picturesque...  

Care Provided by Rivermere Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,747
Residential Dementia CareFrom £1,750From £1,847

Contact Rivermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amy Rabbeth(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (11)
  • Single Rooms with ensuite Wet Room (80)
  • Couples/Companion Rooms with ensuite Wet Room (11)

Rivermere Care Home - Avery Healthcare Reviews (138)

Submit a Review
9.6

Rivermere Care Home - Avery Healthcare has a Review Score of 9.6 (9.587) out of 10, based on 31 reviews in the last 2 years. Over all time Rivermere Care Home - Avery Healthcare has 138 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Rivermere Care Home - Avery Healthcare
Loading...
Showing 138 reviews matching selected criteria
Review from Matthew R (Son of Resident) published on 27 October 2023 Submitted via Website
Overall Experience
On first walking into the Rivermere Care Home it feels like a smart hotel. The sort of place Mum would have liked to stay. The staff are excellent, very helpful and friendly, they are attentive towards the residents and all very happy and cheerful.
The facilities are really first-class and the gardens are lovely, really nice to sit out in whenever the sun shows itself.
Mum, who has dementia, settled in immediately and is as happy now as I've seen her in a while. She really enjoys all the activities in the home as well as outings that are arranged for the residents.
When we were looking at care homes the primary objective was to find somewhere that would help to improve Mum's quality of life. The Rivermere has certainly delivered so far.

Excellent. Thoroughly recommended.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you so much for taking the time to review our home. We are so pleased with how well your Mum has settled in and very quickly, too! I will pass your comments on to the team, and we will continue to make sure Mum is happy in her new home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Friend of Resident) published on 27 October 2023 Submitted via Postal Card
Overall Experience
Incredible care and lovely staff.
My friend was very happy here, they really looked after her.

Thank you.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you so much for taking the time to review our home and for your wonderful comments. I will pass these on to the team, which will be greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan B (Daughter of Resident) published on 23 October 2023 Submitted via Website
Overall Experience

Mum has been at the care home for just over a week residing on the memory floor. She has settled really well, made friends and remarks on how wonderful the staff are, how good the food is and enjoys the activities. The staff have been very supportive to me as a family member and I can relax knowing that Mum is in a safe environment getting the very best care she deserves. From the warm, friendly welcome at reception, the laundry staff, to the staff on the floor. Definitely the right move and right place for Mum.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review our home. It is such a pleasure to care for your mum and she has definitely settled straight in! I will pass all your lovely comments on to the team, we really appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vivien M (Respite Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

So good!

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you for your lovely review of our home. We are so glad you enjoyed your stay. We hope to see you again soon, even if it is just for a coffee!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gill K (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

A huge thank you to all the staff at Rivermere for making my dad so welcome. Back in February, my dad had a major health scare. This made him reassess where he would like to live going forward. Long story short, having been recommended to Rivermere by friends, we visited the home and were delighted to find such a wonderful place. Having lived in the same house for over sixty years, we were not sure how my dad would find living in a residential home. But, we have all been delighted by the way he has embraced Rivermere. My dad is ninety-four and, whilst physically the demands of living independently were becoming too much, mentally he is as independent as ever. So, it was important that any home he moved to could provide the right environment. Rivermere has ticked all the boxes. The staff are fantastic. He has a wonderful room with a kitchen area, which allows him to make his own tea and snacks whenever he wishes. The use of the lovely facilities, beautiful garden and being able to watch the test matches in the cinema room is a great plus! Thank you to everyone.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to leave us a review, we appreciate your lovely feedback. We are so glad your dad has settled in so well and is embracing live at Rivermere. We will pass your comments on to the team, we look forward to continuing to look after your dad and keeping the sports on the cinema for him!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E N (Friend of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

Enjoyed a morning coffee catch up with an old friend. Staff were charming, facilities were excellent. Thoroughly enjoyed my visit.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you so much for taking the time to review our lovely home, we appreciate your feedback. We are so glad you enjoyed your visit, we will pass your comments on to the team. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ursula M (Wife of Resident) published on 23 June 2023 Submitted via Postal Card
Overall Experience

Rivermere is a well-run care home. My husband is on Memory Floor and all the staff are so caring, helpful and cheerful. Food outstanding! I was a nurse and I would not fault the place in any way.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review our lovely home, we appreciate your feedback. I will pass your comments on to the team, we are very proud of all the staff at Rivermere and it is invaluable to hear such lovely comments. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ray W (Son of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Excellent, caring staff.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review our lovely care home, we appreciate your feedback. We are very proud of our care team and this feedback will be passed on to them. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from P S (Wife of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

When you walk into Rivermere Care Home, it's like walking into a first-class hotel, that's what my husband calls it. The reception staff are most friendly and helpful, and so are the caring staff. The accommodation is very good as is the coffee bar, restaurant and tv room. My husband is very happy to live in Rivermere.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is a true pleasure to care for your husband, giving you and your family the peace of mind that you deserve. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from Antony R (Resident / Service User) published on 21 March 2023 Submitted via Postal Card
Overall Experience

As a resident, my treatment is excellent as is the food.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. Your feedback is truly invaluable to us and our staff team. We are delighted to hear that you enjoy the choice of tasty meals provided daily by our talented culinary team. Best wishes, Rachel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 19 March 2023 Submitted via Postal Card
Overall Experience

Rivermere Care Home has looked after our mother for some time now in memory. Staff care and do what they can to make her comfortable.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is a true pleasure to care for your mother, giving you and your family the peace of mind that you deserve. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bobby H (Daughter-in-law of Resident) published on 13 March 2023 Submitted via Postal Card
Overall Experience

Granny is well settled and seems happy at Rivermere, even after the sad passing of her husband at the care home, she has remained settled and comfortable.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. It is lovely to hear that your granny is happy and settled in the loving care community that we create, giving you and your family peace of mind. We are always here to support in times of happiness or sadness. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F P (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card
Overall Experience
It's like a 5 star hotel with extra. The food is fabulous, and the staff are amazing, helpful, friendly and caring. The rooms are beautifully appointed and spacious. There is also plenty to do with daily activities and weekly outings.

I can't fault the whole set up.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing to hear...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H A (Friend of Resident) published on 13 March 2023 Submitted via Postal Card
Overall Experience

Always a warm welcome, clean and bright.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. Your feedback is truly appreciated. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from Robert Q (Son of Resident) published on 14 November 2022 Submitted via Website
Overall Experience

Rivermere is a fantastic residential care home with a great relaxed and welcoming atmosphere. The staff are five star, and nothing is too much trouble. The respect, compassion and rapport they have with their residents is very evident and the home has the feeling of a quality hotel. The professionalism of the staff is also clear and I feel very assured my father is in safe hands. There are many activities for him to engage in and the dining room and catering are first-class.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew H (Son of Resident) published on 8 November 2022 Submitted via Website
Overall Experience

My parents moved into residential care at Rivermere recently on the Memory floor. The staff are excellent and settled them in well. My father isn't easy to deal with regard to accepting care but the staff soon gained his confidence. Staff are very approachable and the activity staff do an excellent job. My parents seem happy and contented. Their double room is of a high standard re furnishings and decor with an en suite wet room. Visiting is very flexible. I'm even allowed to take my dog in to visit!

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your parents have received since being a part of our loving care community, giving you and your family the peace of mind you...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth A (Daughter of Resident) published on 7 November 2022 Submitted via Website
Overall Experience
My mother lived at Rivermere for a few months until she had to move to nursing care. She was cared for wonderfully well by all the amazing staff. They were so

friendly and kind to her and to me as a regular visitor. Thank you all so much.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are delighted to hear such positive feedback about our loving care community and the dedication of the staff team, who provide an exceptional level of care. Thank you for your kind words. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet M (Respite Resident) published on 3 November 2022 Submitted via Website
Overall Experience

I had a really super stay at Rivermere. The staff were very caring the whole place was spotless and the food was very good. Everybody seemed happy and people were treated with dignity. The facilities were excellent.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks and for your amazing 5-star rating. We are delighted to hear how much you enjoyed your respite stay with us and that the choice of tasty meals provided daily by our talented culinary team are so well received. Your kind words...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ben H (Son of Resident) published on 1 August 2022 Submitted via Postal Card
Overall Experience

My visit to see my father showed that the staff at Rivermere Care Home care very much for the well-being of the residents. The home itself is very welcoming and with a very tidy and cared for appearance. The food which was served to my father for lunch seemed of high quality. The atmosphere is one of calmness and I was impressed with the overall facility. My only feedback is that the activities seem limited while this is completely understandable with staff recruitment.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. Our highly trained staff team go above the standards daily to ensure each resident receives an exceptional level of care, meeting each individual's care needs, whilst creating a happy and safe environment. Our housekeeping...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Daughter of Resident) published on 22 July 2022 Submitted via Postal Card
Overall Experience

I could not wish for my mum to be in a better home. She has loved and is counting to enjoy the care comfort and interaction this home provides. The manager, management, receptionists, housekeeper, kitchen staff, entertainers and carers are amazing. I cannot thank Rivermere enough personally for the wonderful end chapter they have and are continuing to give Mum even during the difficult pandemic months.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go above the standards daily to ensure each resident receives an exceptional level of care, meeting each individual's care needs,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 January 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Rivermere Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Rivermere Care Home - Avery Healthcare.

Meet the Team (4)

Vik Seedheeyan
Vik SeedheeyanJob Title:Deputy ManagerJoined: 2022
Hello, I’m Vik, and I am the Deputy Manager at Rivermere. I have been in this post for over 3 years now and thoroughly enjoy working here with our residents and the amazing team we have.

I have over 30 years’ experience in the healthcare sector, having started as a care assistant, becoming a nurse and working my way to management. This has led me to gain a vast amount of experience through my career, which helps support our residents’ needs, ensuring a person-centred approach is provided to all.

Katie Parkins
Katie ParkinsJob Title:Dementia Care ManagerJoined: 2021

Hi, my name is Katie, and I am the Dementia care manager at Rivermere Care Home.

I have been at Rivermere for nearly 5 years and have worked in many different roles, from housekeeper, care assistant, senior care assistant, to care manager.

I oversee the day-to-day running of the Dementia floor to ensure it runs smoothly, and residents have everything they need or would like. I work with my team to create a positive atmosphere and help build relationships between staff and residents. I have a passion for learning more about dementia as new research comes out, and I enjoy passing this knowledge on to my team. I strive to make the floor feel like a home and a family for residents, staff and visitors.

Outside of work, I enjoy going on dog walks with my partner and spending time with my family, especially my nephews.

Sally Fuller
Sally FullerJob Title:Head HousekeeperJoined: 2012
Hello! I'm Sally, the Head Housekeeper at
Rivermere. I've been here fourteen years, and I enjoy getting to know all the residents and their families.
My interests are:
walking, horse-riding, and dancing. I have 4 Grandchildren who keep me young.

I love getting to know new people and look forward to meeting you.

Elaine Bond
Elaine BondJob Title:Well-being & Activities CoordinatorJoined: 2025

Hi, my name is Elaine, and I am the Well-being & Activities Coordinator at Rivermere. I have worked here since January 2025, having previously worked at Edenbridge Manor as a Well-being & Activities assistant. I love my job and enjoy seeing our residents enjoying themselves in whichever activity they decide to join. I make it my mission every day to make people smile.

Outside of work, I have 2 grown-up children and a gorgeous granddaughter whom I love spending time with and spoiling. I also love music, light gardening, seeing my friends and crafting.

I look forward to meeting and getting to know new residents and welcoming them to Rivermere.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rivermere Care Home - Avery Healthcare to verify any information. View our terms and conditions. Rivermere Care Home - Avery Healthcare has an Enhanced Service -more info.