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Rivermere Care Home - Avery Healthcare

64-70 Westerham Road, Sevenoaks, Kent TN13 2PZ
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Rivermere Care Home - Avery Healthcare, Sevenoaks
Rivermere Care Home - Avery Healthcare, Sevenoaks
Rivermere Care Home - Avery Healthcare, Sevenoaks

Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, respite and dementia care.

The home also welcomes couples and friends who wish to live together.

Situated close to the town of Sevenoaks, the home has been brought into line with the group's overarching care philosophy.

Nestled within a picturesque...  

Care Provided by Rivermere Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,747
Residential Dementia CareFrom £1,750From £1,847

Contact Rivermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amy Rabbeth(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (11)
  • Single Rooms with ensuite Wet Room (80)
  • Couples/Companion Rooms with ensuite Wet Room (11)

Rivermere Care Home - Avery Healthcare Reviews (138)

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9.6

Rivermere Care Home - Avery Healthcare has a Review Score of 9.6 (9.587) out of 10, based on 31 reviews in the last 2 years. Over all time Rivermere Care Home - Avery Healthcare has 138 reviews.

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Showing 138 reviews matching selected criteria
Review from D B (Niece of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

Watching my aunt in this wonderful environment has been so reassuring. She has blossomed thanks to the staff, food and activities at Rivermere. Save me a room!

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the fact that your aunt has blossomed since living with us. It is a true pleasure to care for her in the loving care community that...  

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Review from L H (Daughter of Resident) published on 19 July 2022 Submitted via Postal Card
Overall Experience

Mum had a good week at Rivermere. The staff were so lovely and made her feel welcome. Her only issue is dinner is served too early which we appreciate suits other residents. Also, there is no one around at the weekends and no activities which did upset her. She said she has assisted someone on Saturday as no one was around. She really enjoyed the activity today (Tuesday) and the outing to the garden centre last week.

Reply from Danielle Scott, Customer Service Manager at Rivermere Care Home - Avery Healthcare

Thank you for your feedback, we are so glad your mum had a good week here at Rivermere. It was a pleasure to have her stay with us. Our serving times are set for hot dinners; however, we understand some residents may like a later meal. In these cases, we also offer sandwiches which can be made...  

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Review from D S (Friend of Resident) published on 14 July 2022 Submitted via Postal Card
Overall Experience

A lovely setting with great care taken. The staff are so kind and caring.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. We are delighted to hear how satisfied you are with our home and facilities. Our dedicated staff team provide an exceptional level of care, meeting our residents' needs. Your kind words about our community are truly...  

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Review from Judith B (Friend of Resident) published on 8 July 2022 Submitted via Postal Card
Overall Experience

Very impressive, variety of large spaces.

Reply from Ryan Farrelly, Marketing Assistant at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. We are delighted to hear such positive feedback and I will be sure to pass this on to the rest of the team. Best Wishes.

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Review from D B (Resident / Service User) published on 1 July 2022 Submitted via Postal Card
Overall Experience

I've found the staff extremely kind and helpful and will certainly recommend the care home.

Reply from Ryan Farrelly, Marketing Assistant at Rivermere Care Home - Avery Healthcare

Thank you for reviewing Rivermere Care Home in Sevenoaks. It is a pleasure to care for you and have you as part of our loving care community. We are delighted to hear that you are settled in well here and find it an enjoyable and comfortable place to reside. Best Wishes.

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Review from P P (Resident / Service User) published on 30 June 2022 Submitted via Postal Card
Overall Experience

My reaction to Rivermere was with apprehension although I knew my daughter would not fail in finding the best. I am happy to say I have been extremely happy in my stay here.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. We are delighted to hear that you enjoyed your stay with us, in the loving care community that we create. Your feedback is much appreciated, I will be sure to pass this on to the rest of the team. Best wishes

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Review from Keith C (Son of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Very pleasant and friendly staff. Immaculately clean. Five stars all round.

Reply from Ryan Farrelly, Marketing Assistant at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks and for your amazing 5-star ratings. We are glad to hear how satisfied you are with our home and the facilities we provide. We look forward to seeing you on your next visit. Best Wishes

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Review from D C (Regular Volunteer) published on 22 June 2022 Submitted via Postal Card
Overall Experience

Very friendly welcoming staff. A lovely building with a positive friendly and relaxed vibe. Nothing seems like too much trouble. Everyone looks comfortable and it looks like a happy place to be. Carers are lovely and caring exactly what you want from them. Lovely to hear the staff and residents laughing together.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks and for your amazing 5-star rating. We are delighted to hear how happy you are with our home and the exceptional level of care provided by the staff team on a daily basis, giving you and your family the peace of mind you...  

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Review from Elizabeth H (Resident / Service User) published on 22 June 2022 Submitted via Postal Card
Overall Experience

I have been very happy since I came here, but feel very sad my husband wasn't able to come with me.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided on a daily basis by our staff team. It is a true pleasure to have you as part of our loving care community. Best wishes.

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Review from John H (Son of Resident) published on 15 June 2022 Submitted via Postal Card
Overall Experience

A beautiful care home. Staff and facilities are beyond compare. Mum has been a resident here for the last six months and we could not wish for better care.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home in Sevenoaks and for your amazing 5-star rating. We are delighted to hear that your mum has soon settled into the loving care community that we create, giving you and your family the peace of mind that you deserve. Our housekeeping team...  

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Review from J S (Resident / Service User) published on 31 March 2022 Submitted via Postal Card
Overall Experience

Rivermere is an excellent care home with outstanding staff and good facilities. However several years of operating with reduced staffing levels have left a mark and the strain is particularly evident in the activities, catering and housekeeping areas. Taking account of the high fees paid by residents there is lost ground to be recovered.

Reply from Sue Simmonds, Rivermere Home Manager at Rivermere Care Home - Avery Healthcare

Thank you for your review and your positive comments regarding the staff and facilities at Rivermere. As you are aware, the past two years have been severely impacted by the Pandemic and our staffing is regularly reviewed in line with occupancy and the restrictions that apply to care homes...  

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Review from J B (Respite Resident) published on 25 March 2022 Submitted via Postal Card
Overall Experience

I cannot fault the care, kindness and consideration, from all the staff, shown to me during my two-week stay. The food has been exceptional and always well presented. I was sad I was unable to meet my visitors in the garden, but understand it was Covid rules!

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home. We are delighted to hear how happy you were with your respite stay in our home and that the choice of tasty meals prepared by our talented culinary team are so well received. You are welcome back to stay with us in the loving care...  

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Review from Graham C (Son of Resident) published on 25 March 2022 Submitted via Postal Card
Overall Experience

I feel like my mum is staying in a high-quality boutique hotel. The lounge and bistro are excellent, as is my mum's room. The staff are excellent. I was so concerned about my mum going into a home, but I am so happy, and she is definitely happy there. I would highly recommend Rivermere.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that your mum is...  

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Review from Lezanne W (Daughter of Resident) published on 8 March 2022 Submitted via Website
Overall Experience

My dad has Alzheimer’s. With my mum’s health deteriorating it meant she could no longer care for him at their home of 59 years together. As soon as my sister and I saw Rivermere we were immediately aware of its warm, caring and homely environment. Well organised and professionally run but at the same time great focus on accommodating individual resident's needs and how life can continue to be happy and stimulating day to day. The staff are well trained, really attentive, interactive and friendly. It has been a very difficult time to start the journey of finding the right home during Covid restrictions but Rivermere made the process simple and less stressful. Our dad was made to feel so welcome, comfortable and safe from the moment he arrived. He has settled in really well. We are much more confident it was the right decision and relieved of the constant worry now that he is there.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home and for your amazing 5-rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted...  

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Review from Jo S (Wife of Resident) published on 3 February 2022 Submitted via Website
Overall Experience
My first impression was a warm and friendly atmosphere. I have found this is borne out in all departments. My husband first went for a respite stay but is now a resident as I know he is getting the best care available. I appreciate the special qualities required by the caring team to carry out their tasks with friendly efficiency and always find time for a chat. It is made sure new recruits fit in with this ethos. Daily activities are encouraged and the programme offered by a dedicated team is varied.

Everyone at Rivermere goes the extra mile to make both residents and visitors happy.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care home. We are delighted that your husband decided to stay with us permanently, after his respite visit, giving you and your family the peace of mind you deserve. It is a pleasure having him living as part of our loving care community. We are...  

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Review from Alison K (Daughter of Resident) published on 3 February 2022 Submitted via Website
Overall Experience
My mum had a fall in early July and was not recovering well at home with me, not eating, fed up in her own company frustrated with her restrictions.
She requested respite so my husband and I visited the home and were very impressed with the Customer Service Manager's details to providing in-depth information, life in the home, the great facilities and lovely rooms, garden, dining area, lounge.
The carers are all very friendly, helpful, and caring, cheered my mum up with chats.
The food choice is of great quality and my mum soon started to enjoy her food and put weight on. At first, she ate in her room but was gradually encouraged to attend the dining room where she got to chat with other residents. My mum also started attending activities and thoroughly enjoyed them. Her mobility improved, her mood and appetite.
She was there 4 weeks and says hand on heart it was the best thing she could have done to improve her all round mood and needs.

All family members that visited were very pleased with the care.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by our staff team on a daily basis, to ensure all our residents receive person-centered care. The...  

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Review from M L (Son of Resident) published on 28 January 2022 Submitted via Website
Overall Experience

My mother is a resident in Rivermere care home. The staff do a lot for her by way of organising events such as sing-songs, quizzes, scrabble events etc but, as she has dementia, she has no recollection of these events when I see her. However, she is always happy when I see her either in a covid-proof "pod" or via a video link. To know that she is safe, warm and well fed is a comfort to the family.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by the staff team on a daily basis. It is a pleasure to have your mother living with us in the loving care community that we create, giving you and your family the peace of mind you deserve. Best wishes.

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Review from Penelope H (Wife of Resident) published on 24 January 2022 Submitted via Website
Overall Experience

Despite the problems with the pandemic my husband has settled in and connects well with the staff who are practical, kind, and friendly. I have confidence in his continuing care and look forward to a time when I can come and go as in normal times.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by the staff team on a daily basis. We understand that moving a loved one into care can be an overwhelming experience for all parties,...  

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Review from K B (Granddaughter of Resident) published on 9 November 2021 Submitted via Postal Card
Overall Experience

Friendly staff and my grandfather seems very happy and comfortable here.

Reply from Ryan Farrelly, Marketing Assistant at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivemere Care Home. We appreciate your positive feedback about our staff and I will be sure to pass this on to the rest of the team. We are delighted to hear how well your grandfather has settled into our loving, care community and it is a pleasure to have him living with us here. Best Wishes.

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Review from J S (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card
Overall Experience

We are happy with Rivermere. The staff, in particular, are a great asset to your company; caring, cheerful and professional people, and my mum is always smiling when she sees them. It's been difficult to judge this year because, for the majority of 2020/2021, Rivermere has been in lockdown or restricted access for relatives, so we are unable to see our family member under normal circumstances, enjoying the facilities.

Reply from Rachel Aran, Marketing Administrator at Rivermere Care Home - Avery Healthcare

Thank you for taking the time to review Rivermere Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go above the standards daily to create a warm and welcoming community whilst providing an exceptional level of care for all residents. Although...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 January 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Rivermere Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Rivermere Care Home - Avery Healthcare.

Meet the Team (4)

Vik Seedheeyan
Vik SeedheeyanJob Title:Deputy ManagerJoined: 2022
Hello, I’m Vik, and I am the Deputy Manager at Rivermere. I have been in this post for over 3 years now and thoroughly enjoy working here with our residents and the amazing team we have.

I have over 30 years’ experience in the healthcare sector, having started as a care assistant, becoming a nurse and working my way to management. This has led me to gain a vast amount of experience through my career, which helps support our residents’ needs, ensuring a person-centred approach is provided to all.

Katie Parkins
Katie ParkinsJob Title:Dementia Care ManagerJoined: 2021

Hi, my name is Katie, and I am the Dementia care manager at Rivermere Care Home.

I have been at Rivermere for nearly 5 years and have worked in many different roles, from housekeeper, care assistant, senior care assistant, to care manager.

I oversee the day-to-day running of the Dementia floor to ensure it runs smoothly, and residents have everything they need or would like. I work with my team to create a positive atmosphere and help build relationships between staff and residents. I have a passion for learning more about dementia as new research comes out, and I enjoy passing this knowledge on to my team. I strive to make the floor feel like a home and a family for residents, staff and visitors.

Outside of work, I enjoy going on dog walks with my partner and spending time with my family, especially my nephews.

Sally Fuller
Sally FullerJob Title:Head HousekeeperJoined: 2012
Hello! I'm Sally, the Head Housekeeper at
Rivermere. I've been here fourteen years, and I enjoy getting to know all the residents and their families.
My interests are:
walking, horse-riding, and dancing. I have 4 Grandchildren who keep me young.

I love getting to know new people and look forward to meeting you.

Elaine Bond
Elaine BondJob Title:Well-being & Activities CoordinatorJoined: 2025

Hi, my name is Elaine, and I am the Well-being & Activities Coordinator at Rivermere. I have worked here since January 2025, having previously worked at Edenbridge Manor as a Well-being & Activities assistant. I love my job and enjoy seeing our residents enjoying themselves in whichever activity they decide to join. I make it my mission every day to make people smile.

Outside of work, I have 2 grown-up children and a gorgeous granddaughter whom I love spending time with and spoiling. I also love music, light gardening, seeing my friends and crafting.

I look forward to meeting and getting to know new residents and welcoming them to Rivermere.

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