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- Rivermere Care Home - Avery Healthcare







Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, respite and dementia care.
The home also welcomes couples and friends who wish to live together.
Situated close to the town of Sevenoaks, the home has been brought into line with the group's overarching care philosophy.
Nestled within a picturesque...
Care Provided by Rivermere Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rivermere Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rivermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Amy Rabbeth(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (80)
- Couples/Companion Rooms (11)
- Single Rooms with ensuite Wet Room (80)
- Couples/Companion Rooms with ensuite Wet Room (11)
Rivermere Care Home - Avery Healthcare Reviews (138)
Rivermere Care Home - Avery Healthcare has a Review Score of 9.6 (9.587) out of 10, based on 31 reviews in the last 2 years.
Over all time Rivermere Care Home - Avery Healthcare has 138 reviews.
Very impressed with the friendly care provided in the Rivermere.
Very relieved that Dad is in a place where we know he is well cared for, safe, well fed and looked after. We cannot fault the super staff and although this is not what we wanted to happen, we are very glad we chose Rivermere. Thank you.
One week of rest but also trying to use the new knees walking around the home and garden gently is perfect to help to get back to normal.
Care with showering etc and general well being.
Social and organised activities not forgetting the excellent meals. The high spot of the day for all.
Long may it last.
Beautiful, clean home. Carers are friendly and always smiling. Nothing is too much trouble. Calming environment and just superb! Visitors are made so welcome and treated with equal care and respect. Well done!
Rivermere continues to provide us with confidence that my mother is in the best place. Here she is safe and secure and well looked after. I am very happy with my choice of care home.
Excellent care with lovely rooms and a good range of suitable activities. Great food and caring staff.
On visiting one of your residents we found staff friendly, helpful and were brought tea and coffee. An enjoyable visit.
Food and beverages are great. We are all made to feel very welcome.
A home from home.
Everything from very friendly and attentive staff, to the top quality of the property itself, certainly ticks all the boxes. The food (both broad menu selection and quality) is outstanding.
The rooms are excellent and very well fitted and equipped.
Lovely gardens. This is more like a 4 to 5 star hotel (with care built in) than a care home!
Extremely happy so far!
My wife has just spent a weeks respite care at Rivermere Care Home and the care and attention she received was second to none.
The service of care that my grandad had received was outstanding. All the staff and management were very helpful with meeting the needs of my grandad they were all very understanding and did that extra to help family deal with day to day problems we had with grandad.
Food is not good. Medical treatment is poor. I feel they do not take care of my sister. Agency staff are not very nice.
Nana has now been here for several years. You can tell she is really happy here and feels at home. The staff are friendly and take great care of her. I'm sat here in the sun with Nana looking fabulous, dressed in her finery, it is lovely to see. Thanks for taking such great care of her.
It's so lovely to visit mum here, always greeted by big smiles. The staff are wonderful and look after mum with such care and attention. There is always something going on, musical entertainment, flower arranging and painting. I have no need to worry about her. I know she is loved and well looked after. Well done and thank you all at Rivermere.
Enjoyable.
The Rivermere Care Home has been a wonderful haven for my sister, who returned to England after many years in Queensland, Australia. When her husband died there in 2017 she was placed in a care home, but with no family in Australia, she wished to be here with her family, who live in or near Sevenoaks. The move meant that she had to adapt to a new way of life, a change in climate and get used to English life again after many years away. Rivermere has helped her to do all those things and we are happy to see her settled so well and taking part in the activities of the care home. I have seen a number of care homes, having done voluntary work in one in Sevenoaks and seen others as a visitor and later spending many days in my sister's highly-regarded care home in Queensland preparing her to leave. Rivermere exceeds them all in the care that it gives and in the manner in which it is given. There is tolerance of the whims of individuals, care in the administration of medications, compassion at times of need, a range of activities and entertainments that provide something for everyone, a beautiful well-equipped bistro for coffee and casual meetings and a cuisine and restaurant that would be hard to better. A great deal of thought and professional skill has gone into providing these services, all of which are administered by staff members who are, without exception, well trained and happy people, who interact amicably with the residents.
Very caring staff in all aspects. Carers, office and admin staff are very approachable and helpful. Catering, food and staff are brilliant, good food and beverages available all day and private dining rooms and public areas are extremely well decorated. 5 star.
Outside areas and gardens are well kept and pretty. I would have loved to have sat out but the weather was cold and wet. Maintenance staff are very on the ball. Room service is available.
My uncle has moved to Rivermere this year after being in hospital for some time. Since coming to Riverdale he has gained weight and gone from strength to strength. The love and kindness shown by the whole team is overwhelming thank you team. Riverdale you are amazing.
Rivermere Care Home has excelled itself. The level of care is fantastic and the staff are wonderful. The surroundings and decor are excellent and the food, well, the food is unbelievable. I would not want my mum cared for anywhere else.
My father has been a resident at Rivermere Care Home since the beginning of February 2018. I know I speak for my brother and sisters on the fantastic care my father receives. The staff are really friendly and cannot do enough for my dad. Whenever I visit, I know I can always speak to someone if needed. All the staff are lovely and very respectful and caring for both residents and family members.
I cannot praise every member of staff enough at Rivermere Care Home. Thank you so much for making my dad so welcome and making it feel like home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rivermere Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rivermere Care Home - Avery Healthcare.
Meet the Team (4)

I have over 30 years’ experience in the healthcare sector, having started as a care assistant, becoming a nurse and working my way to management. This has led me to gain a vast amount of experience through my career, which helps support our residents’ needs, ensuring a person-centred approach is provided to all.

Hi, my name is Katie, and I am the Dementia care manager at Rivermere Care Home.
I have been at Rivermere for nearly 5 years and have worked in many different roles, from housekeeper, care assistant, senior care assistant, to care manager.
I oversee the day-to-day running of the Dementia floor to ensure it runs smoothly, and residents have everything they need or would like. I work with my team to create a positive atmosphere and help build relationships between staff and residents. I have a passion for learning more about dementia as new research comes out, and I enjoy passing this knowledge on to my team. I strive to make the floor feel like a home and a family for residents, staff and visitors.
Outside of work, I enjoy going on dog walks with my partner and spending time with my family, especially my nephews.

Rivermere. I've been here fourteen years, and I enjoy getting to know all the residents and their families.
My interests are:
walking, horse-riding, and dancing. I have 4 Grandchildren who keep me young.
I love getting to know new people and look forward to meeting you.

Hi, my name is Elaine, and I am the Well-being & Activities Coordinator at Rivermere. I have worked here since January 2025, having previously worked at Edenbridge Manor as a Well-being & Activities assistant. I love my job and enjoy seeing our residents enjoying themselves in whichever activity they decide to join. I make it my mission every day to make people smile.
Outside of work, I have 2 grown-up children and a gorgeous granddaughter whom I love spending time with and spoiling. I also love music, light gardening, seeing my friends and crafting.
I look forward to meeting and getting to know new residents and welcoming them to Rivermere.
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