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- Rivermere Care Home - Avery Healthcare







Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, respite and dementia care.
The home also welcomes couples and friends who wish to live together.
Situated close to the town of Sevenoaks, the home has been brought into line with the group's overarching care philosophy.
Nestled within a picturesque...
Care Provided by Rivermere Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rivermere Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rivermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Amy Rabbeth(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (80)
- Couples/Companion Rooms (11)
- Single Rooms with ensuite Wet Room (80)
- Couples/Companion Rooms with ensuite Wet Room (11)
Rivermere Care Home - Avery Healthcare Reviews (138)
Rivermere Care Home - Avery Healthcare has a Review Score of 9.6 (9.587) out of 10, based on 31 reviews in the last 2 years.
Over all time Rivermere Care Home - Avery Healthcare has 138 reviews.
Very pleased with the care my parents are receiving. Happy that they are safe and well.
Thank you for taking the time to review Rivermere Care Home. It is a true pleasure to have your parents as part of our care community. We are delighted to hear how satisfied you are with our home and look forward to seeing you on your next visit. Best Wishes.
I couldn't ask for more caring and compassionate staff. I have been very reassured by the level of attention that is given to the residents, and the family are treated with understanding and respect. I would highly rate this home.
Thank you for taking the time to review Rivermere Care Home. We are delighted to hear how satisfied you are with our home. Our dedicated staff team go above the standards daily to provide an exceptional level of care, and we highly appreciate the positive feedback. Best wishes.
Very pleased with Rivermere. Mum has been there for nearly 3 years and has always been cared for well and seems happy.
Thank you for taking the time to review Rivermere Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving care community for all residents. It is a true pleasure to have your mother staying with us. Best wishes, Rachel.
However, the team at Rivermere have done incredibly well keeping her safe. Often working with limited resources and having to do a variety of jobs outside their day jobs.
Being able to now go in and see mum is a real relief.
Thank you to all the team for the continued care during this difficult time.
The surroundings are well kept and inside is like a hotel with spacious rooms.
Thank you for taking the time to review Rivermere Care Home. We are delighted to hear that your mum has settled into our community, amid all of the difficulties that the Coronavirus restrictions has presented. Thank you for your kind words about the staff team, all of whom have shown exceptional...
Mum has been extremely happy with no moans and groans. This tells me that she is being treated well and having some interaction with staff who I know love her very much.
It is hard to be reassured when you cannot go and see her on her floor with the staff but I know her well enough and the signs of poor care.
Thank you for taking the time to review Rivermere Care Home. We are delighted to hear how satisfied you are with the exceptional level of care your mother receives from our highly trained staff team, giving you and your family the peace of mind you deserve. It is a true pleasure to have her living with us, in the loving care community that we create. Best wishes, Rachel.
Very good generally, particularly the Covid liaison staff for relatives and the activities staff. Not has any face to face contact with anyone else in 15 months so difficult to comment. Not been inside the home either so cannot comment. Still too expensive.
Thank you for reviewing Riveremere Care Home. We understand how important it is for our residents and their loved ones to stay connected. With the pandemic forcing face-to-face visits to a temporary halt, we showed that we could adapt rapidly by providing virtual visits. Now that the government...
We had looked at many other care homes before we found Rivermere and were struck immediately by the beautiful surroundings. We hoped that as well as the excellent facilities the staff would be just as good and they certainly have been. My father was made to feel so welcome and loves his room. He has been joining in all the activities which is fantastic as he had been on his own before moving in. As a family, we feel confident and happy that Dad is being well looked after in such a lovely place.
Thank you for taking the time to review Rivermere Care Home and for your lovely feedback. We appreciate your kind review of our home and are delighted that your father has quickly settled into his new surroundings, giving you and your family the peace of mind that you deserve. Our dedicated staff...
After having Mum living with us for fifteen years it was very difficult for me being an only child, to make sure I found her the right care home. With Rivermere I couldn’t have wished for anything better. I had spent a long and stressful weekend searching for the right one, and not been able to go inside was very hard. When reviewing Rivermere I was met with people who cared and certainly understood how difficult it was for relatives having to make the decision for their parent during the lockdown. I would like to say thank you to the whole team at Rivermere for the care you continue to give Mum.
Thank you for taking the time to review Rivermere Care Home and for your lovely feedback. Our highly trained staff team are delighted to hear how satisfied you are with our home and the dedicated care/attention provided to all our residents. We understand the challenges our residents and loved ones...
Amazing home, the carers are brilliant and really have all of the residents best interests at heart. Food quality is very high and activities are very stimulating for the residents. I wouldn't have used any other home! Very high quality all around and felt like a home from home!
Thank you for taking the time to review Rivermere Care Home. Your kind words about our staff team are truly invaluable to us. Our highly trained staff team go above and beyond each day to deliver the exceptional level of care our residents deserve, whilst strictly following our stringent hygiene routine to keep all of our residents safe.
Mum became a resident at Rivermere earlier this year; after numerous virtual tours of homes locally, most I might add with excellent reviews, I enquired at Rivermere. At an extremely stressful time for both my family and my mum, I found this to be the only home providing her (and us) with reassurance and understanding alongside the appropriate care she requires. Having only met the team virtually, I felt a sense of professionalism and gentility which was enormously reassuring. It helped to be in touch with the same people each time and every effort was made for the smooth transition to her new home, indeed these same people met us at the entrance to escort mum into her new safe and caring environment. This same team have provided us with continuity and news regularly whilst she struggles with her illness during this difficult period of lockdown. All the while we have been reassured and supported, feel involved and engaged with her and her care. Highly recommend.
Thank you for taking the time to review Rivermere Care Home and for your lovely feedback. Our highly trained staff team are delighted to hear how satisfied you are with our home and the dedicated care/attention provided to all our residents. We are so pleased to hear that your mother quickly...
The whole staff team at Rivermere have been committed, kind and caring during this pandemic. I can’t thank them enough for the consideration, care and friendliness they have shown to my father. Everyone’s efforts in such trying circumstances are really appreciated.
Although due to the lockdown, I have not been able to see my dad or his room yet, the care team have been more than helpful sending me pictures and taking in his belongings when I deliver it. Every staff member I have spoken to is really friendly and more than helpful, they give you the feeling they really like their job and are there because they want to be not because they have to be. It makes a massive difference to know Dad is being cared for and an amazing home with lovely staff. Thank you to everyone at Rivermere for what you do, especially during these unprecedented times, you are all doing an amazing job.
Staff are warm, welcoming and friendly. Mum is generally very happy and has made good friends. Rooms are clean and bright. Food and activities are great. Bus trips are fun and involve interesting places. My mum has everything she needs.
My father has now been at Rivermere for just over 12 months, having moved from another local care home. Although his dementia has deteriorated in this time he is happy and enjoying life. I can't praise the staff enough for what they do for Dad. They clearly enjoy their work as each and every member of the team has built a caring and trusting relationship with him. The management has been proactive with regard to his ongoing needs and communication is excellent at all times. There are no words to describe how grateful I am to have him in such a wonderful and safe environment.
I refer to my husband's stay at Rivermere and we found the care, consideration and attention from all the staff to be extremely good.
On the whole, the meals were enjoyable and varied with choices. The evening entertainment was lively and got everyone singing. The gardens are beautiful, I enjoyed walking around them and sat in the sun. The outing in the minibus touring Kent countryside excellent.
I would come again for respite, not ready for full-time care yet!
We love that it feels like a hotel rather than a care home. All the staff are extremely friendly and helpful. They show a genuine interest in the residents and make life there fun. It is so reassuring to know that mum is enjoying life so much and is being looked after so well. Thank you very much.
I have visited a friend on a number of occasions and each time it has been a joy to visit. The interior of the home is beautiful and most welcoming and the staff very efficient and friendly and when I have had lunch with my friend, the food has been of a high standard of quality. To sum it up in a nutshell, I would say who wouldn't want to spend their twilight years here - I know I would in a heartbeat! Congratulations Rivermere on getting the recipe absolutely right.
During her 14 months at Rivermere my Mother in Law has been wonderfully looked after. The facilities and activities are of the highest quality and she is very happy.
The staff from the management down to the cleaners are all excellent. Facilities, rooms and activities are overall very good. I would recommend Avery to anyone. When my sister first went into Avery she was very depressed and lonely. Now she is very happy and has lots of friends.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rivermere Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rivermere Care Home - Avery Healthcare.
Meet the Team (4)

I have over 30 years’ experience in the healthcare sector, having started as a care assistant, becoming a nurse and working my way to management. This has led me to gain a vast amount of experience through my career, which helps support our residents’ needs, ensuring a person-centred approach is provided to all.

Hi, my name is Katie, and I am the Dementia care manager at Rivermere Care Home.
I have been at Rivermere for nearly 5 years and have worked in many different roles, from housekeeper, care assistant, senior care assistant, to care manager.
I oversee the day-to-day running of the Dementia floor to ensure it runs smoothly, and residents have everything they need or would like. I work with my team to create a positive atmosphere and help build relationships between staff and residents. I have a passion for learning more about dementia as new research comes out, and I enjoy passing this knowledge on to my team. I strive to make the floor feel like a home and a family for residents, staff and visitors.
Outside of work, I enjoy going on dog walks with my partner and spending time with my family, especially my nephews.

Rivermere. I've been here fourteen years, and I enjoy getting to know all the residents and their families.
My interests are:
walking, horse-riding, and dancing. I have 4 Grandchildren who keep me young.
I love getting to know new people and look forward to meeting you.

Hi, my name is Elaine, and I am the Well-being & Activities Coordinator at Rivermere. I have worked here since January 2025, having previously worked at Edenbridge Manor as a Well-being & Activities assistant. I love my job and enjoy seeing our residents enjoying themselves in whichever activity they decide to join. I make it my mission every day to make people smile.
Outside of work, I have 2 grown-up children and a gorgeous granddaughter whom I love spending time with and spoiling. I also love music, light gardening, seeing my friends and crafting.
I look forward to meeting and getting to know new residents and welcoming them to Rivermere.
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