All Fees are subject to a full assessment by the care home
These prices are only a guideline, please contact Acacia Lodge to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Acacia Lodge has a Review Score of 9.8 (9.760) out of 10, based on 24 reviews in the last 2 years.
Over all time Acacia Lodge has 108 reviews.
5.0 out of 5
Many thanks for your review and kind words about our home and your mum's care, it is wonderful to hear your mum is settled and happy with us here at Acacia Lodge and that you are reassured, it has been our privilege to care for your mum over the last year, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team who will be delighted to hear your comments.
5.0 out of 5
Many thanks for your lovely feedback about our team and home, the care and services we deliver as a team to our residents and their loved ones is extremely important to us, your feedback will be shared with the team, who will be delighted to hear it.
5.0 out of 5
Many thanks for your lovely feedback about our team at Acacia Lodge and it is wonderful to hear about your husband's respite stay with us, we look forward to welcoming you both back at Acacia Lodge when you have any needs in the future, we are always here to support.
5.0 out of 5
Thank you so much for your thoughtful and heartfelt review. We're truly delighted to hear that your worries were eased and that your mum has felt loved, respected and well cared for at Acacia Lodge. It's wonderful to know that our team's dedication, friendly atmosphere and communication have made a positive difference to both your mum and your family. Your kind words mean so much to us and inspire us to continue providing the best possible care. Thank you for sharing your experience!
5.0 out of 5
Thank you so much for taking the time to leave a review. We are deeply moved to hear that your mum felt cared for with kindness and consideration during her time at Acacia Lodge. Supporting families, especially during such significant moments, is incredibly important to us and we're glad our communication brought you comfort. It was truly a privilege to care for your mum and your gratitude means so much to our team.
4.0 out of 5
Thank you for your kind words about Acacia Lodge. We are delighted to hear that you find our atmosphere warm and welcoming and that our carers and nurses treat your mother with the respect and dignity she deserves. Your satisfaction and your mother's positive experience mean a great deal to us. Thank you for sharing your thoughts and for entrusting us with her care.
5.0 out of 5
Thank you for sharing your positive experience about Acacia Lodge. We are delighted to hear that your mum is happy and enjoys the company of our caring staff. Your kind words mean a lot to us, and we will be sure to share your feedback with our dedicated team.
5.0 out of 5
Thank you for your heartfelt feedback about our home. Ensuring that residents feel at home and allowing families to bring personal belongings is important to us. We believe these touches contribute to a comforting and familiar environment for your loved ones. Your confidence in our team to provide excellent care means a great deal to us. Thank you once again for sharing your experience with us.
5.0 out of 5
Thank you for sharing such a heartwarming experience about Acacia Lodge Care Home. Creating memorable moments like these is important to us, and we are thrilled that our staff could make your mother's birthday special.
5.0 out of 5
We're truly grateful for your heartfelt review of Acacia Lodge. Ensuring the happiness and contentment of our residents is our utmost priority, and we're thrilled to hear that your wife feels happy and well cared for in our home. It's heartening to know that our staff's kindness and attention to detail have made a positive impact on your wife's experience. We take pride in providing a welcoming and comfortable environment for all our residents, and we're pleased to hear that your wife enjoys her bright and well-decorated room. Your daily visits are greatly appreciated, and we're glad to hear that you feel supported and valued by our staff during your time at the home. Thank you for entrusting us with your wife's care, and please know that our team is here to support both of you in any way we can. If there's ever anything else we can do to enhance your experience at Acacia Lodge, please don't hesitate to let us know.
5.0 out of 5
Thank you for sharing your experience with Acacia Lodge! We're delighted to hear that your mother is receiving wonderful care from our dedicated and consistent team. Understanding the needs of our residents, especially those with dementia, is a top priority for us, and we're glad to know that your mother's needs are being met with compassion and expertise. We're pleased that you appreciate the recent redecoration, as creating a fresh and inviting atmosphere is essential for the well-being of our residents. Providing a comfortable and aesthetically pleasing environment contributes to a positive living experience for everyone. We're committed to maintaining the high standards of service that you and your family have experienced at Acacia Lodge. Thank you for choosing us to care for your mother.
5.0 out of 5
Thank you for taking the time to share your positive experience with Acacia Lodge. It's heartwarming to hear that your mother has been content during her time here and that our staff's dedication has made a positive impact. Our lifestyles team is committed to creating a vibrant and fulfilling environment for all residents. We believe that a well-rounded activities program contributes significantly to the overall well-being and happiness of our residents. We are also delighted to hear that you can stay connected through the photos shared on Facebook. Keeping families involved and informed is a priority for us, and we're glad to provide glimpses of the enjoyable moments our residents experience. Thank you once again for your positive review. We're honoured to be a part of your mother's journey at Acacia Lodge.
5.0 out of 5
Thank you for taking the time to share your positive experience with Acacia Lodge. We are pleased to hear that our staff has been attentive and caring in looking after your mum, especially during challenging times. It's heartening to know that our team has been proactive in providing the necessary care, whether it's assisting her with daily activities or ensuring her comfort while in bed. We appreciate your acknowledgement of our staff's kindness and the communication efforts to keep you informed during your visits and through telephone updates. Providing quality care and keeping families informed are priorities for us, and your feedback reinforces our commitment to maintaining these standards. Thank you again for your review.
5.0 out of 5
Thank you so much for sharing your positive experience with Acacia Lodge. We are truly touched by your kind words. It is our sincere goal to provide more than just care but also to treat each resident with respect and understanding. Your feedback is invaluable, and we're grateful to have your mother as part of our family at Acacia Lodge.
4.0 out of 5
We sincerely appreciate your positive feedback and the trust you place in the care provided at Acacia Lodge. It's heartening to hear that you have a good relationship with our staff and that your relative is well-cared for. We're glad that any concerns you've raised have been promptly addressed, emphasising our commitment to open communication and responsiveness.
Regarding the vision testing, we apologise for any delays in arranging the service despite being informed about the waiting list. We appreciate your understanding and will continue to work on improving our processes to ensure a more efficient experience for our residents.
5.0 out of 5
We sincerely appreciate your heartfelt feedback about Acacia Lodge and are grateful for the trust you've placed in our care for your mother, especially given the challenges associated with Progressive Supranuclear Palsy. It's reassuring to hear that she has found contentment during her time with us. We're honoured to have such a positive impact on her well-being. Your kind words about our friendly and caring staff, as well as the excellence of our management team, mean a lot to us. A special thank you for highlighting the exceptional efforts of two specific staff members.
5.0 out of 5
We deeply appreciate your heartfelt review of Acacia Lodge. It's truly heartening to hear that, despite initial reservations, your mum has found a loving and caring home with us. We are thrilled to know that she now considers the staff as family, a sentiment that speaks volumes about the warmth and dedication of our team. Ensuring your mum's well-being and happiness is our top priority, and we are pleased that you have observed the genuine care extended by our friendly staff.
5.0 out of 5
We are truly touched by your kind words and positive feedback regarding Acacia Lodge. Thank you for taking the time to share your experience with us. It warms our hearts to hear that your mum is receiving the care she deserves and that our team at Acacia Lodge has been considerate, respectful, and understanding of her needs.
5.0 out of 5
We sincerely appreciate your positive feedback. It's heartening to hear that your husband has been receiving care and compassion at Acacia Lodge. Knowing that he is content despite communication challenges brings us great satisfaction. Thank you for your trust in our services. We remain committed to providing excellent care for your loved ones.
5.0 out of 5
Thank you for sharing your positive experience with Acacia Lodge. We're glad to hear that your father is secure and receiving excellent care at our facility. It's heartening to know that our management staff and the entire team create a homely environment. Your sense of being welcomed and assured that your father is in the best place is truly appreciated. If you ever have any questions or concerns, please don't hesitate to reach out. We remain dedicated to providing the best care possible for your father.
The Review Score of 9.8 (9.760) out of 10 for Acacia Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I'm Thelma, and I am the Home Manager here at the beautiful Acacia Lodge! We have one of the biggest homes, but we still have a wonderfully close knit family caring for residents and their families.
Alina is a qualified registered nurse with nine years of experience in the care sector. Holding an NVQ Level 5 in Leadership and Management for Adult Care, she has a deep passion for supporting residents and fostering a positive environment.
Alina brings energy, warmth, and a smile to her role, treating the care home as her "second home", and embracing a family-like ethos. She is committed to making a difference every day by prioritising residents' happiness and well-being. Alina’s dedication ensures that joy and positivity are at the heart of the care she provides.
Hi, my name is Wendy!
I began my employment at Acacia Lodge in 2013 in the Housekeeping Department but soon realised that doing activities was something I wanted to try and would enjoy.
When the opportunity arose I applied for the role immediately. My manager has been my mentor and adviser and has encouraged me to keep the momentum going with everything I plan. Thelma nominated me for the Care Home Awards in 2018 and I made it to the final seven. A proud moment!
The best part of my role is bringing joy and laughter and creating special moments with our residents, families and staff. Offering reassurance and a hug to residents when needed is also so important to me. A chat and a cup of tea go a long way to making someone feel wanted or respected.
My role is important because, without the daily stimulation of activity, it is easy to become withdrawn, lethargic and poorly. Using my person-centred care skills I endeavour to make sure that everything is an activity, from care to meal times. Activities cover many daily tasks as well as the usual fun things.
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