Acacia Lodge

My elderly gentleman friend was extremely reluctant to go to a care home; I chose carefully and found my decision to be excellent - he is very well looked after, his difficult diet is accommodated with care and charm, and the people who care for him are very kind and caring. He admits that he is much safer in this home than he would have been had he continued to live independently. This was an enormous step for me and for his other friends. He is a distinguished intellectual with a fascinating life history and he is treated with great respect. He has a comfortable room with ensuite bathroom and a window looking out onto green spaces. I am enormously grateful, a huge relief for me.

I feel that they are handling the Coronairus problem to the best of their ability, to ensure that the residents and staff are kept safe and I appreciate their dedication and hard work over this.

I am very aware of the fact that many men and women are most definitely not in truth aware of the complexities of caring for Dementia patients. It takes a very special individual to take this course and in return give love and understanding to those who in residence miss their homes, families and freedom. God only knows what we would do if such persons were not around. In my unbiased opinion, there is no medal big enough for them. My lovely wife of 62 years has been in Acacia Lodge for a few years so in truth I have drawn very definite conclusions that have made me very grateful to all staff members.

My auntie has only been in Acacia Lodge since November after moving from her previous care home. I cannot believe the difference in her, she is so much happier, positive and never says anything negative anymore. Her medical problems have also improved. The staff are all very kind and caring and treat her with respect. They spend time with her and nothing is too much trouble for them. Other members of my family have also noticed the change and improvement in her. This really does put my mind at rest knowing that she is well looked after and cared for. I am just totally amazing at how well she is doing. Thank you all so much.

Cheerful, friendly staff, happy atmosphere.

My father was a resident at the Acacia Lodge Care Home for over a year until his death on 6th December 2019. Do not judge a book by its cover. Acacia Lodge is outstanding in its level of care for residents. There are other more beautiful care homes in term of buildings, but I very much doubt that any equals the level of care and professionalism shown by the manager and her staff. My father was probably not the easiest resident, but they showed consistent care and professionalism throughout his 14-month stay. In addition, the manager was extremely helpful in applying for grants to keep the cost down. 100% positive recommendation.

I cannot thank the team at Acacia Lodge enough and would recommend them to anyone.

The staff are what made Acacia Lodge outstanding. All the staff treated mum like a member of their family, with such support, friendship, respect and this extended to all her family. It does not come across as a business (which we had experienced in previous home) and this made it all so much more bearable. I was made to feel very welcome and relaxed in a very inviting atmosphere. The manager and her team should be so proud of the service they provide.

My partner arrived very weak and inactive, eating only puree. She now eats well, has put on weight and is much more alert. Very comfortable at night - some difficulty in alerting staff when the toilet is required.

Very professional, caring staff. Clean and tidy. Parking poor. Food is very good.

Having visited a number of care/nursing homes around Reading and Henley, we chose Acacia Lodge for my Father initially for a respite period, but now as a permanent resident. We are so grateful to the Home Manager and her nursing team, care staff, activity coordinators, chefs et al, who regularly go the extra mile to make my Father feel at home. The biggest compliment we could give is that after 85 years, despite my Father's degenerative condition, he is settled, content and safe in the hands of all the Team at Acacia Lodge. Similarly, when we visit we feel welcome and our requests are important and acted upon swiftly and professionally. Thank you so much.

My mum is well cared for and happy at Acacia Lodge. The staff are friendly, welcoming and professional. Mum adores some of the staff and I can tell that she feels comfortable and at ease where she is. Acacia Lodge has a happy atmosphere, there is always someone to go to for help and they have been extremely supportive to my mum and I. Big thank you, everyone, I appreciate all your work.

Some of the staff are really excellent and caring and the others are mostly good.

My mother chose to move to Acacia Lodge many years ago in order to be with her husband, who was too sick to return home from a spell in hospital. At this time, she was very able, when my father passed away she chose to stay at Acacia Lodge where she was very happy and had made many new friends. She was allowed to bring many items of her furniture to her room, including her pictures, making it into her home. She has continued to be very happy at Acacia Lodge, particularly enjoying the afternoon entertainments and food. The very kind staff have supported her throughout as her dementia progressed. This has been a great relief to her family.

We totally agree with this endorsement as the care she received was caring, kind,and thoughtful. The staff were unfailingly cheerful and went out of their way to be as helpful as possible to all members of the family who visited.

The staff coped with this with a lot of sympathy and dedication.

The management are so welcoming to the families of the residents and that is so reassuring to us that we can raise any issues we feel we should without being made to feel bad in doing so. I can't praise this home enough!

My husband received excellent care and attention during his last few months suffering from dementia. He was very ill when admitted after a bout of pneumonia and spent some time being looked after on the nursing floor before transferring to the dementia unit. Acacia Lodge were able to cope with his changing needs and in particular, his inability to cope with a normal diet and the risk of choking.

For my late father, Acacia Lodge provided a new home that suited him and he was very happy there. He enjoyed the company of people and Acacia Lodge provided the environment for this. The staff were wonderful; very attentive to his needs, patient, and genuinely interested in him as a person.

The only thing lacking is outside space/experiences.