
The carers and entertainment staff were engaged with the residentsElizabeth R(Wife of Resident/Service User)

I find the staff to always be very helpful, friendly and very knowledgeableD J(Niece of Resident/Service User)


The carers and entertainment staff were engaged with the residentsElizabeth R(Wife of Resident/Service User)

I find the staff to always be very helpful, friendly and very knowledgeableD J(Niece of Resident/Service User)


Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care.
The nurses are here to help residents live the way they want to, which is made easier by having a home that's been designed with dementia residents in mind. There are lots of social lounges, secure gardens and a tranquil...
Care Provided by Oak Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Close to Local shops
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Oak Lodge Care Home for full pricing details and T&Cs.
Contact Oak Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Corin Ridout(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Oak Lodge Care Home Reviews (143)
Oak Lodge Care Home has a Review Score of 9.7 (9.701) out of 10, based on 26 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 143 reviews.
Very happy with care received for mum. Staff patient and accommodating. Mum always clean and today. Home always spotless. Mum can be difficult at times but staff do make the effort to involve her with activities, although not always successful.
Thank you for taking the time to leave your kind words. We are very happy to hear you can feel at ease with your Mum in our care and it is always nice to hear words like "patient and accommodating" being used to describe our care and staff. Please let us know if there is anything we can do to make their stay as comfortable as possible and we look forward to seeing you again soon.
My mother is very happy, she has been here since June 2024. Staff are amazing, home is clean and residents are well cared for. I would recommend this home 100%.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
This home is well presented. The staff are caring and understanding, always available to speak to you. Best home I've seen.
Thank you for taking the time to leave your lovely review. It is always nice to hear words like "caring and understanding" being used to describe our care. We hope to continue providing your loved one with the best possible care.
My nan has been at Oak Lodge for nearly 2 years and she has received the best care, love and respect from all who work here! From the management, carers, and cleaners to the event staff everyone goes above and beyond to look after my Nan and us all as a family. We are beyond grateful for everything they do daily for my Nan!
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Nan in our care. It is great to hear that all the staff involved at Oak Lodge are providing the best possible care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Nan with the best possible care.
I found the home provided a nice and caring environment for my mother. The staff and management are very helpful and caring.
Thank you for taking the time to leave your review. It is always nice to hear words like "helpful" and "caring environment" being used to describe our care. Thank you for choosing Oak Lodge for your Mother's stay.
Overall, I feel that my experience at Oak Lodge Care Home is very good. All of the staff are marvellous.
We appreciate you taking the time to leave us your comments. Please let us know if there is anything else we can do to make your stay as comfortable as possible.
Excellent home made us feel welcome and at home.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. We are so pleased that you felt welcome and at home and it is always nice to hear from family members feeling like their loved one was cared for and...
I can't recommend, praise or thank the staff at Oak Lodge enough for the way they have taken care of my father. Their professionalism and expertise is matched by their kindness not only to him but also to our family. My heartfelt thanks to all.
We appreciate you taking the time to leave us your lovely comments. We are very happy to hear you can feel at ease with your father in our care, and we will certainly pass your comments on to the manager. We hope to continue providing your loved one with the best possible care.
I was very impressed with the housekeeper when my mum returned to her room after a leak. All her personal possessions had been placed within easy reach for her which was so kind as my mother cannot move around easily, it really touched me as it just shows that things do not go unnoticed.
Thank you for your lovely review. We are very pleased to hear that you were impressed by the level of thoughtfulness shown in the care that your mum received. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.
I arrived to find my husband sitting at the table where the tea party was in full swing. The table was beautifully laid with part napkins, beakers and plates. The food was delicious and appropriate jam tarts, finger sandwiches and orange squash. The chef has made a gorgeous red jam heart-shaped tart. There was a "drink me" bottle and an "eat me cake". The carers and entertainment staff were engaged with the residents. My husband was very alert and enjoyed it.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially with all the planning that went into the event; it's nice to know that it is appreciated and enjoyed. Please let us know if there is anything we can do to make his stay as comfortable as possible.
Unfortunately, I don't get to see my aunt often, but when I do, she always looks very clean and well-presented. She always appears to be happy in her secure and very comfortable surroundings, and she thoroughly enjoys doing all the different activities with her fellow residents. I find the staff to always be very helpful, friendly and very knowledgeable within their role.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your aunt in our care and hope she feels like a part of our Oak Lodge family. We hope to continue providing your aunt with the best possible care.
Thank you.
Thank you for your kind words. It is always nice to hear words like “professional, caring and friendly manner” being used to describe our care. Please let us know if there is anything we can do to make your relatives stay as comfortable as possible.
Oak Lodge is the 3rd nursing home my aunt has been in during the last 18 months. She has found her forever home. Everything from the way she is respected and cared for, the cleanliness of the home, the food and entertainment provided, as well as how we, as relatives, are welcomed and encouraged to join is absolutely wonderful. Couldn't recommend enough.
Thank you for your lovely review. We are happy to hear your aunt feels like she has found her forever home and feels like a part of our Oak Lodge family. We hope to continue providing your loved one with the best possible care, and we look forward to seeing you again soon.
Very pleased with the care given to my father. The staff are very helpful and friendly. The home is very clean and warm. If there were any issues, it was with parking - not enough parking spaces, especially for disabled people.
We appreciate you taking the time to leave your review. We are very happy to hear you can feel at ease with your Father in our care. Thank you for choosing Oak Lodge for your stay.
I find Oak Lodge very satisfactory.
Thank you for taking the time to leave us your review. We are pleased to hear you are happy with the care provided at Oak Lodge Care Home. If there is anything more we can do to make your loved ones stay as comfortable as possible, please do let us know.
I like how there are different activities throughout the day, can even get your hair and nails done, which is a bonus and make my nan feel more human.
Staff are friendly and helpful.
Thank you for leaving your review. We are so pleased to hear that your Nan has benefitted from our fantastic hair and beauty facilities. Our resident's health and well-being are our absolute priority, so it is lovely to hear this. We hope to continue providing your Nan with the best possible care.
We have found this care home extremely caring, loving and friendly. All staff are knowledgable about all residents, their family and visitors, taking time to make everyone feel welcome and at home. My sister feels very "at home" here.
Thank you for your kind words. It is always nice to hear words like “caring, loving and friendly” being used to describe our care. We hope the care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
Since my father has been at Oak Lodge, I have been very pleased with the care that my father has received. He seems very happy at Oak Lodge. The carers are extremely nice and friendly and care for Dad well. All the staff have been very helpful, from the office to the nursing/care staff. I've been very happy with the service/home.
Thank you for your kind words. We are very happy to hear you can feel at ease with your father in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Nice rooms.
Very clean.
Friendly staff.
Most importantly, Nan is being looked after very well.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Nan in our care. We hope to continue providing your loved one with the best possible care.
All the staff are very helpful and provide the care and support mum needs. I am always kept up to date about Mum's health. I am always contacted to deal with all issues.
Thank you for your kind words. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Spacious rooms available for dementia nursing care. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (3) & Events (0)
- 08 Jul 2025
79-year-old resident at Oak Lodge Bupa Care Home Rosemary Parrott has published her fourth book of poems and paintings this June. The book, entitled Ships Passing, was near completion in...
- 21 Jan 2025
Oak Lodge Bupa Care Home is calling on the Southampton community to send resident, Frances Gatland, birthday cards to celebrate her 103rd birthday on Saturday 15th February. Oak Lodge is...
- 21 Jan 2025
Oak Lodge Bupa Care Home is calling on the Southampton community to send resident, Frances Gatland, birthday cards to celebrate her 103rd birthday on Saturday 15th February. Oak Lodge is...
There are no upcoming events for Oak Lodge Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Oak Lodge Care Home.
Meet the Team (2)

I am the home manager at Oak Lodge. I have worked for Bupa for 9 years and at Oak Lodge for 6 years.
I came to the care sector in 2010 after deciding on a career change. I had spent the previous 9 years managing a live music venue in Camden Town, London, before volunteering and travelling through South America for a year with my now wife. I started in the care sector as a support worker, supporting young adults with disabilities to maintain independence and engage in society. I worked hard and advanced my career, becoming a service manager in the sector before moving into care homes in 2016, with my first role at Bupa as a general manager of a multi-site complex in Essex. In 2019, I made the move back down to the beautiful New Forest, where I grew up and took the role of home manager at Oak Lodge care home, where I have happily remained since.
At Bupa, I am supported by the wider business and colleagues to be able to ensure the best outcomes for the residents who trust us with their care and wellbeing needs. The team here are a wonderful, kind and caring bunch, and I feel privileged to work alongside them.
I am married and have 2 young daughters, and I live in the beautiful New Forest. Outside of my role at Bupa, I am an advanced Wim Hof Method Instructor and run workshops for people to come and safely learn the method and the science behind the benefits. I am passionate about supporting people with their Mental Health challenges, and I am a trained Mental Health First Aider.

I joined the team at Oak Lodge in 2016. I previously spent over 23 years working for the Department of Work and Pensions as an admin officer. After taking voluntary redundancy, I thought my experience would be a good fit for this role.
I enjoy supporting our residents and their loved ones and answering any questions they have, working as part of a great team that cares for our residents and the endless supply of home-made cakes and biscuits!
I live locally and I am married with one son. I enjoy films, comedies, quizzing and gaming with my son.
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