
The carers and entertainment staff were engaged with the residentsElizabeth R(Wife of Resident/Service User)

I find the staff to always be very helpful, friendly and very knowledgeableD J(Niece of Resident/Service User)


The carers and entertainment staff were engaged with the residentsElizabeth R(Wife of Resident/Service User)

I find the staff to always be very helpful, friendly and very knowledgeableD J(Niece of Resident/Service User)


Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care.
The nurses are here to help residents live the way they want to, which is made easier by having a home that's been designed with dementia residents in mind. There are lots of social lounges, secure gardens and a tranquil...
Care Provided by Oak Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Close to Local shops
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Oak Lodge Care Home for full pricing details and T&Cs.
Contact Oak Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Corin Ridout(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Oak Lodge Care Home Reviews (143)
Oak Lodge Care Home has a Review Score of 9.7 (9.701) out of 10, based on 26 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 143 reviews.
Kitchen view lounge - peeling wallpaper but the dining room is being decorated so may be fixed soon, easy access - one lift to the third floor. Staff decorate the lounge for festivals including Chinese New Year. Plants and dried/artificial colourful flowers are always on view. Meals - vegetables are often overcooked but a reasonable menu.
Thank you for your feedback. We will discuss your comments with the home’s manager to help us continually improve our service.
The staff are always attentive and look after my dad when he visits my mum in the care home. They sometimes phone me to check on him if he hasn't turned up! Alzheimer's is very distressing for relatives but I know my mum is safe and cared for which helps a lot.
Thank you for the lovely feedback. We are very glad to hear you are happy with the level of your mothers care.
The care home is clean and tidy. They provide a healthy option of food, breakfast, lunch and dinner.
Thank you for your kind words. We're very happy to hear you can feel at ease with your father in our care. Please let us know if there is anything else we can do to make him more comfortable.
I am always very happy with the care my dad receives at Oak Lodge, everybody is so kind and understanding and I know he can be a bit difficult at times.
Thank you for your review, Lynne. We really appreciate your feedback.
My husband has been in Oak Lodge for a short period of time but I am very impressed with all the facilities and cleanliness of the overall appearance of Oak Lodge. The staff are very dedicated and give excellent care to the patients.
Thank you for such amazing feedback, Marliene.
I am impressed with the cleanliness and brightness of the home, my friend is very well cared for.
Thank you, Janet for your feedback.
Nursing personal care is of a very high standard as is the food.
It is nice when visiting to see the same staff who are always welcoming and careful. I would certainly recommend Oak Lodge to anyone looking for nursing care.
Thank you for your praise. We are delighted to hear that you feel like your mother is well looked after. Thank you, again, for trusting us with her care.
Always looks clean and nice.
I am happy with everybody.
Thank you for taking the time to leave your review. It is very nice to hear you are happy with our home and that you can trust us to take care of your wife.
My mum has been in Oak Lodge Care Home for over three years. In this time the friendly happy staff who look after my mum have been constant. They take great care of my mum's daily need giving her all the time she needs. The food is great and the home is always clean and smells fresh. My mum is lucky to have an excellent nurse working on Peartree Floor who always has time to answer questions and give feedback. To sum up the place, you are greeted by a smile as you enter and the experience gets better.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team
Visiting this time the staff have been great.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
My wife has resided at Oak Lodge for almost 3 years, she has had excellent care and attention. I cannot fault any part of her stay. The staff and caring nurses and care workers are 100% with a good, friendly and homely atmosphere, hard working with a good, friendly smile and to put residents at ease, thank you.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My lifetime friend has been a resident for about 1 year and we have visited her on a regular basis on different weekdays and have always been impressed by all aspects of the care provided at the home.
In particular, the attitude and dedication of the staff that we have come into contact with is exemplary and we have complimented individuals accordingly at every opportunity. Other residents we have met appear to be happy and well cared for.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will pass on your comments to the home’s manager. The Bupa Customer Care Team.
All staff go that extra mile with kindness and help.
Family are treated with respect and always use our first names, which I like.
My brother has been very happy at Oak Lodge for around five years. He is looked after with kindness and enjoys the entertainment provided by singers and dancers.
I cannot comment on food and drink as my brother has to be fed via a tube. However, the residents look happy at the lunch table.
Oak Lodge is a lovely warm caring home. My family and I always feel welcome. I feel my brother couldn't be cared for better anywhere else.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you feel like your brother is being well cared for and appreciate your comments regarding the home being lovely and warm. We will share your comments with the home manager. The Bupa Customer Care Team
Everyone is very helpful and caring towards residents and family. Nothing is too much trouble. A real homely feeling, food very good, very clean and excellent service.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the home being clean and providing excellent care. We will share your comments with the home manager. The Bupa Customer Care Team.
The home is always clean and warm.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments about the staff caring for the residents well. We will share your comments with the home manager. The Bupa Customer Care Team
My mother in law has only been here 2 days but so far a good experience for us all.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear about your positive experience with the home. We will share your comments with the home's manager. The Bupa Customer Care Team
Responses to buzzers is an area which I feel has room for improvement as Dad has waited for a long time on occasions for someone to come into his room when he has rung his buzzer or buzzers are not always within his reach.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that overall you have had a positive experience with the home and appreciate your comments regarding the buzzer situation. We will discuss your comments with the home's manager. The Bupa Customer Care Team
The standard of care is very satisfactory.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you are satisfied with the quality of care provided. We will share your comments with the home's manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Spacious rooms available for dementia nursing care. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (3) & Events (0)
- 08 Jul 2025
79-year-old resident at Oak Lodge Bupa Care Home Rosemary Parrott has published her fourth book of poems and paintings this June. The book, entitled Ships Passing, was near completion in...
- 21 Jan 2025
Oak Lodge Bupa Care Home is calling on the Southampton community to send resident, Frances Gatland, birthday cards to celebrate her 103rd birthday on Saturday 15th February. Oak Lodge is...
- 21 Jan 2025
Oak Lodge Bupa Care Home is calling on the Southampton community to send resident, Frances Gatland, birthday cards to celebrate her 103rd birthday on Saturday 15th February. Oak Lodge is...
There are no upcoming events for Oak Lodge Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Oak Lodge Care Home.
Meet the Team (2)

I am the home manager at Oak Lodge. I have worked for Bupa for 9 years and at Oak Lodge for 6 years.
I came to the care sector in 2010 after deciding on a career change. I had spent the previous 9 years managing a live music venue in Camden Town, London, before volunteering and travelling through South America for a year with my now wife. I started in the care sector as a support worker, supporting young adults with disabilities to maintain independence and engage in society. I worked hard and advanced my career, becoming a service manager in the sector before moving into care homes in 2016, with my first role at Bupa as a general manager of a multi-site complex in Essex. In 2019, I made the move back down to the beautiful New Forest, where I grew up and took the role of home manager at Oak Lodge care home, where I have happily remained since.
At Bupa, I am supported by the wider business and colleagues to be able to ensure the best outcomes for the residents who trust us with their care and wellbeing needs. The team here are a wonderful, kind and caring bunch, and I feel privileged to work alongside them.
I am married and have 2 young daughters, and I live in the beautiful New Forest. Outside of my role at Bupa, I am an advanced Wim Hof Method Instructor and run workshops for people to come and safely learn the method and the science behind the benefits. I am passionate about supporting people with their Mental Health challenges, and I am a trained Mental Health First Aider.

I joined the team at Oak Lodge in 2016. I previously spent over 23 years working for the Department of Work and Pensions as an admin officer. After taking voluntary redundancy, I thought my experience would be a good fit for this role.
I enjoy supporting our residents and their loved ones and answering any questions they have, working as part of a great team that cares for our residents and the endless supply of home-made cakes and biscuits!
I live locally and I am married with one son. I enjoy films, comedies, quizzing and gaming with my son.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Lodge Care Home to verify any information. View our terms and conditions. Oak Lodge Care Home has an Enhanced Service -more info.