The carers and entertainment staff were engaged with the residentsElizabeth R(Wife of Resident/Service User)
I find the staff to always be very helpful, friendly and very knowledgeableD J(Niece of Resident/Service User)
The carers and entertainment staff were engaged with the residentsElizabeth R(Wife of Resident/Service User)
I find the staff to always be very helpful, friendly and very knowledgeableD J(Niece of Resident/Service User)
Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care.
The nurses are here to help residents live the way they want to, which is made easier by having a home that's been designed with dementia residents in mind. There are lots of social lounges, secure gardens and a tranquil...
Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care.
The nurses are here to help residents live the way they want to, which is made easier by having a home that's been designed with dementia residents in mind. There are lots of social lounges, secure gardens and a tranquil sensory area outside.
The home discusses with each resident their food preferences, in order to ensure everyone’s dietary tastes are catered for.
The team regularly organises outings and trips to ensure the care home has strong links within the community. Themed events are planned every month which residents are encouraged to invite family and friends along to.
Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Oak Lodge Care Home'.
Contact Oak Lodge Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Oak Lodge Care Home for full pricing details and T&Cs.
Oak Lodge Care Home has a Review Score of 9.7 (9.709) out of 10, based on 27 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 144 reviews.
The standard of care is very satisfactory.
The standard of care is very satisfactory.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you are satisfied with the quality of care provided. We will share your comments with the home's manager. The Bupa Customer Care Team.
Very good. The only problem I have is not leaving the alarm with my husband. Also leaving the alarm ringing for a long time. Otherwise, the staff and manager are really lovely and so glad he is here.
Very good. The only problem I have is not leaving the alarm with my husband. Also leaving the alarm ringing for a long time. Otherwise, the staff and manager are really lovely and so glad he is here.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that your overall experience with the home has been positive and appreciate your comments regarding the alarm situation. We will share your comments with the home's manager. The Bupa Customer Care Team
The food is prepared by a chef and is very good. I visit my mum every day and she is...
The food is prepared by a chef and is very good. I visit my mum every day and she is always comfy and clean. There is a doctor on site every Monday and Thursday for any queries or concerns. Everyone is very flexible and accommodating to individual needs. Very happy and feel I can voice my concerns freely.
Thank you for your review of Oak Lodge Care Home. We are happy to hear that you and your mum have had a positive experience with the home and appreciate your comments regarding the care and dignity your mother is shown. We will share your comments with the home's manager. The Bupa Customer Care Team.
My mother has lived at Oak Lodge for a little over a year now and I have always been happy with the care and support provided for her.
My mother has lived at Oak Lodge for a little over a year now and I have always been happy with the care and support provided for her.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you and your mum have had a positive experience with the home and appreciate your comments regarding the care your mum has received. We will share your comments with the home's manager. The Bupa Customer Care Team.
Since Dad has been moved down to Freemantle he seems so much better and more settled in this considerably quieter environment. He seems so much less confused and more content. He always has lovely things to say about the care he receives from the majority of the staff, which is a real comfort to us...
The garden looks beautiful by the way!
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you and your father have had a positive experience with the home and we appreciate your comments regarding your fathers stay and the gardens. We will share your comments with the home's manager. The Bupa Customer Care Team.
Security was excellent.
Security was excellent.
Thank you for your review of Oak Lodge Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the friendliness of the staff and security you felt while in the home. We will share your comments with the home's manager. The Bupa Customer Care Team
We (my wife and I) are very satisfied with the level of care provided by all at Oak Lodge.
We (my wife and I) are very satisfied with the level of care provided by all at Oak Lodge.
Thank you for your review of Oak Lodge Care Home. We are pleased that you have had a positive experience and appreciate your comments about the level of care that your parent has received. We will share your comments with the home's manager. The Bupa Customer Care Team
He said when you ring the bell, it takes...
He said when you ring the bell, it takes ages for someone to come, 30 minutes wait on another occasion.
Thank you for your review of our care home. Your comments are extremely important to us and our residents' health and wellbeing are our absolute priority. We will discuss your feedback with the care home's manager, to help them continually improve their service. The Bupa Customer Care Team.
Very pleased with all his care.
Very pleased with all his care.
Thank you for review of Oak Lodge Care Home, we are pleased to hear that you are satisfied with the care here. We will share your comments with the care home's manager. The Bupa Customer Care Team.
Oak Lodge has been my sister's home for the last 5 years. She has no complaints about anything. The carers are wonderful. Nothing is too much trouble for them. The food is excellent, and she is always kept very clean and tidy.
Oak Lodge has been my sister's home for the last 5 years. She has no complaints about anything. The carers are wonderful. Nothing is too much trouble for them. The food is excellent, and she is always kept very clean and tidy.
Thank you for your review of Oak Lodge care home, we are pleased to hear that your sister is content and you are happy with the care provided. We appreciate your comments and will share them with the care home's manager. The Bupa Customer Care Team.
Really lovely place to place your loved ones. Most caring staff.
Really lovely place to place your loved ones. Most caring staff.
Thank you for your review of Oak Lodge care home, we are pleased to hear that you have had a positive experience of our care home. We appreciate your comments of our staff also and will share these with the care home's manager. The Bupa Customer Care Team.
It has been a good experience when it's been a very sad affair to have to place my mother in a care home. All the staff are very good and if I had any worries or problems, I know I would talk to any of them. My mother has been here for 3 years now and she's being well looked after with lots of care...
It has been a good experience when it's been a very sad affair to have to place my mother in a care home. All the staff are very good and if I had any worries or problems, I know I would talk to any of them. My mother has been here for 3 years now and she's being well looked after with lots of care and lots of dignity. Thank you Oak Lodge.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We understand how difficult it can be to arrange care for a loved one but we are happy to hear that your mother has settled in well and is receiving the care and respect she deserves.
Lovely staff lots going on always warm.
Lovely staff lots going on always warm.
Thank you for your review. We are so proud of our staff and the efforts that they go to for our residents and their families.
My dad and I moved my mum into Oak Lodge in January 2018 and it has proved to be the best decision we could have made, she is very happy living here and all the staff are so kind and caring, attending to her many needs.
My dad and I moved my mum into Oak Lodge in January 2018 and it has proved to be the best decision we could have made, she is very happy living here and all the staff are so kind and caring, attending to her many needs.
Thank you for sharing this, I am happy to hear that your mum is happy at Oak Lodge.
After several very traumatic (for me) weeks. It was a relief to know that my husband would be cared for in such a nice care home. Staff at the previous facility were excellent. A great support to me, it was not a place for him to stay permanently. My husband has only been here for a few days, I...
After several very traumatic (for me) weeks. It was a relief to know that my husband would be cared for in such a nice care home. Staff at the previous facility were excellent. A great support to me, it was not a place for him to stay permanently. My husband has only been here for a few days, I know he is very good kind hands and I may be able to stop worrying.
Thank you for your review. I'm sure that your husband will settle in well and make new friends not only with other residents but staff as well. I'm sure that you will have peace of mind knowing that he is safe and well cared for in our care and any concerns that you may have, just say and I'm sure they will be dealt with for you putting your mind at rest.
Very good overall experience.
Very good overall experience.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
My father (Freemantle Floor) has been so looked after since arriving in this home. He seems very settled, contented and happy with all the carers he has. He is always clean and has gained weight which is a good thing. My father is vegetarian and I have been assured that the choice of food for him...
My father (Freemantle Floor) has been so looked after since arriving in this home. He seems very settled, contented and happy with all the carers he has. He is always clean and has gained weight which is a good thing. My father is vegetarian and I have been assured that the choice of food for him is improving.
Thank you for your review. I'm so pleased to hear that your father is settled and happy, this must give you peace of mind knowing that he is safe and well cared for.
My mum is happy and well cared for at Oak Lodge. All carers are fantastic and work incredibly hard to ensure all residents are enjoying their lives at Oak Lodge. Oak Lodge has a family feel and all visitors feel very welcome.
My mum is happy and well cared for at Oak Lodge. All carers are fantastic and work incredibly hard to ensure all residents are enjoying their lives at Oak Lodge. Oak Lodge has a family feel and all visitors feel very welcome.
Thank you for your review. It is so nice to hear that your mum is happy and well cared for. It is the little things like a smile or a little chat that makes all the difference and makes it more like a family.
My mother was always treated with loving kindness. Her requirements were few especially in the last few years, but she needed to be turned every two hours because she was bedridden. In the early days, I had to step in because she was moved using a hoist which she found distressing. When she was...
My mother was always treated with loving kindness. Her requirements were few especially in the last few years, but she needed to be turned every two hours because she was bedridden. In the early days, I had to step in because she was moved using a hoist which she found distressing. When she was able to use the step lift by covering the metal work with a towel to protect her knees.
Overall I was very impressed with the home, the facilities, the staff, the layout in the lounge and the ability to choose something different at mealtimes if the menu was not fancied for instance ask for an omelette.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. it is lovely to hear that you were impressed with our home and I hope that when you look back on the time that your mother spent with us it gives you comfort knowing that she was well cared for.
Very satisfied with the care provided for my cousin.
Very satisfied with the care provided for my cousin.
Thank you for your review. It is lovely to hear how well cared for your cousin is, in our care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for dementia nursing care. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
Residents and relatives at Oak Lodge Bupa Care Home in Southampton can now enjoy a new café space, created as an inviting place to socialise and spend time together. The...
79-year-old resident at Oak Lodge Bupa Care Home Rosemary Parrott has published her fourth book of poems and paintings this June. The book, entitled Ships Passing, was near completion in...
Oak Lodge Bupa Care Home is calling on the Southampton community to send resident, Frances Gatland, birthday cards to celebrate her 103rd birthday on Saturday 15th February. Oak Lodge is...
There are no upcoming events for Oak Lodge Care Home.
There are no accreditations posted yet for Oak Lodge Care Home.
I am the home manager at Oak Lodge. I have worked for Bupa for 9 years and at Oak Lodge for 6 years.
I came to the care sector in 2010 after...
I am the home manager at Oak Lodge. I have worked for Bupa for 9 years and at Oak Lodge for 6 years.
I came to the care sector in 2010 after deciding on a career change. I had spent the previous 9 years managing a live music venue in Camden Town, London, before volunteering and travelling through South America for a year with my now wife. I started in the care sector as a support worker, supporting young adults with disabilities to maintain independence and engage in society. I worked hard and advanced my career, becoming a service manager in the sector before moving into care homes in 2016, with my first role at Bupa as a general manager of a multi-site complex in Essex. In 2019, I made the move back down to the beautiful New Forest, where I grew up and took the role of home manager at Oak Lodge care home, where I have happily remained since.
At Bupa, I am supported by the wider business and colleagues to be able to ensure the best outcomes for the residents who trust us with their care and wellbeing needs. The team here are a wonderful, kind and caring bunch, and I feel privileged to work alongside them.
I am married and have 2 young daughters, and I live in the beautiful New Forest. Outside of my role at Bupa, I am an advanced Wim Hof Method Instructor and run workshops for people to come and safely learn the method and the science behind the benefits. I am passionate about supporting people with their Mental Health challenges, and I am a trained Mental Health First Aider.
I joined the team at Oak Lodge in 2016. I previously spent over 23 years working for the Department of Work and Pensions as an admin officer. After...
I joined the team at Oak Lodge in 2016. I previously spent over 23 years working for the Department of Work and Pensions as an admin officer. After taking voluntary redundancy, I thought my experience would be a good fit for this role.
I enjoy supporting our residents and their loved ones and answering any questions they have, working as part of a great team that cares for our residents and the endless supply of home-made cakes and biscuits!
I live locally and I am married with one son. I enjoy films, comedies, quizzing and gaming with my son.
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