
Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.
Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.
A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
Care Provided by Sandown Park
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandown Park for full pricing details and T&Cs.
Contact Sandown Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Shahnaaz Mohamad(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (65)
Sandown Park Reviews (141)
Sandown Park has a Review Score of 9.5 (9.549) out of 10, based on 36 reviews in the last 2 years.
Over all time Sandown Park has 141 reviews.
My dad was in Sandown Park for 8 months before he sadly passed away. I was very happy with the care he received there. The home is very pleasant, purpose built, clean and secure. The staff are very caring and friendly. The home is well run and organised and residents are well looked after. I would recommend this home if you are looking for dementia care.
Thank you for your lovely comments, I will past your comments to all the staff.
Friendly staff, always courteous and helpful. Lovely well kept gardens.
Thank you for the review, I shall feedback to all departments.
Always friendly and attentive staff. Beautiful garden with wonderful music room.
Thank you for the lovely comments. I will pass it on to the staff. The residents are enjoying the music room and the sensory garden.
Always pleasant staff and my mother is as happy as she can be given the circumstances. I can't ask for more from the staff.
Thank you for your positive comments I shall convey them to the staff.
Mum was cared for to a reasonable standard. Seemed to be very few activities taking place. A few concerns regarding her cleanliness and appearance; not seen by a podiatrist during her stay despite her being diabetic. Difficult to contact the home outside of office hours. As visitors, we were not offered refreshments, no tea or coffee facilities.
Thank you for your comments. The care home podiatry service does not see diabetic residents as they are always seen at the outpatient diabetic department at the hospital Due to the pandemic previous we are still taking precautions and the rise of covid in the community we are not serving refreshments for relatives. We have a number of coffee shops within walking distance of the care home.
I went to visit her today what a difference, the staff were so polite. I wish we picked this place years ago.
Thank you for the lovely review, positive reviews are so much appreciated I will pass on to the rest of the staff.
Immediately, the staff put me at ease. They explained everything in detail and put me at ease straight away. The care home is clean and tidy, and the staff are very easy to speak to, and the room is very clean.
Thank you for having confidence in the service. Choosing the right care home for a loved one is a difficult decision; we are pleased you chose us.
My mother's care needs became more to the end of her life, and I and my sister were so happy that we managed to get her into Sandown Park. Everyone involved in her care was so professional, helpful and attentive, which made us both feel that at the end of the day that we had done our best for her.
I am very pleased that you felt supported during such a difficult period.
I am very satisfied with the care my later father and mother had and have.
Thank you for the review. Your father's lovely smile is missed by all staff that had the honour of looking after him.
What an amazing nursing home. Every person I met was welcoming and so helpful. My mum was really unsure about giving up her independence but the carers were so attentive, they explained the daily routine, using her whiteboard if necessary and she very quickly settled in and made friends and referred to it as home. I felt happy that everything she needed was catered for. The home itself is so clean and warm and there are activities every day for all abilities, but for me, the overriding positive was how lovely the staff were to her.
Thank you so much for leaving your review. We always strive to make all our residents see this as their home, so it was great to hear this feedback, as the team will greatly appreciate it. Your lovely comments about the staff are also greatly appreciated.
My own impression of Sandown Park - I find the facilities very good, and the care team are pleasant and helpful. The facilities and cleanliness are very good. Staff, front of house, and administration are excellent.
Thank you for the lovely review. I will pass it on to all the staff, especially the front desk.
Excellent management and staff.
Thank you for such a great review. I will inform all the staff.
I can't fault Sandown Park! The staff are amazing, and the care they provide to my mum is second to none. I would recommend Sandown Park to anyone!
Thank you for the fantastic review; caring is at the heart of what we do. I will relay this review to the staff.
My mother was admitted to Sandown Park in November 20202 and was made permanent at the end of 2022. She appears to have settled in very well, and her care has been excellent.
Thank you for the lovely comments. We will pass it on to the rest of the team. My door is always open for a chat.
Food is catered for his individual needs.
Thank you for the positive review; I will be feeding back to my staff.
Found to be clean and tidy. Staff friendly, including managers, rooms bright and comfortable. Food is good. Everyone is helpful.
Thank you for the positive comments i will relay this to the staff
This would never have been my choice.
One week was enough for me and my family.
The whole experience was just terrible.
Basic hygiene was terrible; we had to ask on many occasions for him to be showered, brush his teeth and change slips more often because of double incontinence. Continuing damp smell in the bathroom. The whole second floor he was placed on continually smelt of urine. Three times reminded the carer to put the brake on the wheelchair as my husband had poor balance. I could say more, but am just glad he is out of that home and now lives in a much cleaner environment and receives much better care with very helpful people and my own health is improving also.
Sadly we have received this review which is not factual. Staff felt they were rudely spoken to constantly and when given an account of care when questioned was not believed. This was referred to the local authority. As the home's manager, my door is always open and the family never approached me about their concerns.
Unfortunately, my aunt passed away last weekend. She was a matter of days to her 97th birthday. The care and empathy that the staff showed my aunt and myself were exemplary; they have helped me through this very sad time (not totally unexpected). I would wholeheartedly recommend this care home.
It was a pleasure looking after her, especially being 12 years with us, she will be sadly missed.
Visited my husband's aunt and very impressed with the staff and overall cleanliness.
The staff are really missing her.
The care director has generously allowed me to take my mother out for a drive. This means I am trusted, and I appreciate it. The nursing staff are hardworking, and on the whole, informative. I expect that the care will not be tailor made as everyone's needs are important. Above all, I had a problem understanding when certain actions were taken, and now I do understand.
You are most welcome. Please come and chat with me if you have any queries.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Sandown Park.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Sandown Park.
Meet the Team (5)

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandown Park to verify any information. View our terms and conditions. Sandown Park has an Enhanced Service -more info.