Sandown Park

61 Vale Road, Windsor SL4 5JY
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9.6 128 Reviews
  • Sandown Park, Windsor
Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.

Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.

A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £1950
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £2050
  • RESPITE Self-Funded Residential Dementia Care: from £2050
  • RESPITE Self-Funded Nursing Care: from £2050
  • RESPITE Self-Funded Nursing Dementia Care: from £2050

These prices are only a guideline, please contact Sandown Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Shahnaaz Mohamad (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (65)

Sandown Park Reviews (128)

9.6

Sandown Park has a Review Score of 9.6 (9.556) out of 10, based on 31 reviews in the last 2 years.
Over all time Sandown Park has 128 reviews.

Overall Experience
  • 87
  • 35
  • 4
  • 1
  • 1
Date Published
  • 128
  • 10
  • 22
  • 31
  • 97
Reviewer Connection to Sandown Park
  • 51
  • 25
  • 17
  • 8
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 128, showing 121-128
Review from Sylvia (Daughter of Resident) published on 3 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother passed away peacefully at Sandown Park after a six-year stay. She had Vascular Dementia and was in the care unit.
I could visit anytime and was warmly welcomed and felt that I could have up-to-date information regarding my mother.
She always said that she was looked after and I really felt
it was like a second family. I thought the dedication and professionalism were very high all across the board and I have absolutely no regrets that my mother spent her last years there.
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Review from Pauline R (Daughter of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were really lovely and did their best for my father. Any issues that did arise were dealt with in a very professional and caring way.
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Review from Sonia D (Son of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and helpful.


Need more cupboard space.


We are very happy with the way you look after my mother.

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Review from Lucie L (Daughter of Resident) published on 30 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Sandown Park care home from January 2015 until July 2016 when she sadly passed away. All the time she was a resident, particularly during her last few days in July she was treated with great kindness, dignity and care.
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Review from Y M (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled in very well within a few months of arriving after a torrid experience in hospital and a short stay at another care home. The surroundings, staff, management have played an immense part in achieving this. I have a lot of confidence in the staff who work tirelessly under very difficult
circumstances at times. After nearly one year of anxiety, it is a relief for me to know my mother is in good hands.
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Review from D H (Brother of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister appears to have been cared for very well in a friendly and helpful manner, despite her dementia, she is addressed by all the members of staff with respect and attention (as far as I have witnessed on my visits). She appears to be happy most of the time, although the members of staff I have
enquired about her attitude, say that she is prone to bouts of anger and antagonism towards them and other residents.
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Review from Joyce B (Wife of Resident) published on 19 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been with you since the beginning of October 2015 and has settled in well and I am happy with the standard of care.
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Review from Robert S (Son of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sandown Park is well-managed and the staff are generally friendly and efficient. The residents have ready access to a doctor (opposite the care home) a hairdresser who visits regularly and a podiatrist. The duty staff nurses are excellent. There is car parking on site and the gardens surrounding the
home are pleasant and well cared for. There is easy access for the residents. My wife and I have already recommended Sandown Park to two neighbours.
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Sandown Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for Sandown Park is calculated as follows: ( (241 Excellents x 5) + (92 Goods x 4) + (21 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 363 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sandown Park is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (5)

Shahnaaz

Shahnaaz Mohammad

Job Title: Home Manager Joined: 2012

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

Irshad

Irshad Gill

Job Title: Deputy Manager

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

Alison

Alison Simmonds

Job Title: Activities Co-ordinator

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

Deimante

Deimante Butkiene

Job Title: Chef

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

Carol

Carol Thompson

Job Title: Reception and Admin Assistant

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”

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