
Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.
Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.
A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
Care Provided by Sandown Park
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandown Park for full pricing details and T&Cs.
Contact Sandown Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Shahnaaz Mohamad(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (65)
Sandown Park Reviews (141)
Sandown Park has a Review Score of 9.5 (9.549) out of 10, based on 36 reviews in the last 2 years.
Over all time Sandown Park has 141 reviews.
Our mother was treated with care and dignity.
Staff are always caring and compassionate. My aunt is very well looked after and I feel confident that she is receiving the best possible care.
Nursing staff always have time for an update chat even though they are very busy.
Sadly mum passed away last week and the helpful information we received has been both very sympathetic, supportive and helpful.
My 91-year-old mother was resident at Sandown Park for the last 7 months of her life, having moved from a previous home due to increased nursing needs. Sandown Park is an excellent home, both caring and professional, and did everything possible to look after my mother's needs. The staff are outstanding, full credit to them for managing some challenging residents with tact, dignity, courtesy and always a smile. I visited the home at various times of the day and at weekends, and the level of care was consistently high.
I would highly recommend Sandown Park Care Home.
My nan was also here last year. They are professional, caring, helpful and patient.
I'm very impressed!!
Food and care is excellent and as visitors, the family is always welcomed by staff and management.
Most people find the food rather bland but I know it is difficult dealing with so many different people all of course with different taste.
My very good friend is very, very difficult. She has a problem with how to have life at the present moment, but she remembers her past very very well! Practically I saved her life. She was alone in a very, very messy home with rats. At the moment she is much better - living as a human, in a very good home with all the support she needed. Thank you very much.
My aunt was in the care home for just over a year. Her room was kept very clean and the care was excellent.
My husband was treated very well, with excellent attention to his dignity. I could not have asked for a better service.
I would recommend Sandown Park care home very highly. The staff and management are very caring and approachable. They looked after my mother at a very difficult time and nothing was too much trouble.
The care given at all times gives the rest of the family peace of mind that mother is well cared for in a safe and friendly atmosphere.
My father has only been in the home for 3 months but the staff seem kind and proficient. My father seems comfortable. I feel his room should be slightly larger as he cannot walk and so cannot get to the other side of his bed to sit by the window. He is always hungry when I visit but I do not know whether this is a healthy appetite or whether the staff are not sitting and helping him get the food into his mouth. There are no signs of activities at all.
I could visit anytime and was warmly welcomed and felt that I could have up-to-date information regarding my mother.
She always said that she was looked after and I really felt it was like a second family. I thought the dedication and professionalism were very high all across the board and I have absolutely no regrets that my mother spent her last years there.
The staff were really lovely and did their best for my father. Any issues that did arise were dealt with in a very professional and caring way.
Staff very friendly and helpful.
Need more cupboard space.
We are very happy with the way you look after my mother.
My mother was a resident at Sandown Park care home from January 2015 until July 2016 when she sadly passed away. All the time she was a resident, particularly during her last few days in July she was treated with great kindness, dignity and care.
My mother has settled in very well within a few months of arriving after a torrid experience in hospital and a short stay at another care home. The surroundings, staff, management have played an immense part in achieving this. I have a lot of confidence in the staff who work tirelessly under very difficult circumstances at times. After nearly one year of anxiety, it is a relief for me to know my mother is in good hands.
My sister appears to have been cared for very well in a friendly and helpful manner, despite her dementia, she is addressed by all the members of staff with respect and attention (as far as I have witnessed on my visits). She appears to be happy most of the time, although the members of staff I have enquired about her attitude, say that she is prone to bouts of anger and antagonism towards them and other residents.
My husband has been with you since the beginning of October 2015 and has settled in well and I am happy with the standard of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Sandown Park.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Sandown Park.
Meet the Team (5)

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandown Park to verify any information. View our terms and conditions. Sandown Park has an Enhanced Service -more info.