Sandown Park

61 Vale Road, Windsor SL4 5JY
Review Us
9.6 128 Reviews
  • Sandown Park, Windsor
Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.

Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.

A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
Show Sandown Park on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £1950
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £2050
  • RESPITE Self-Funded Residential Dementia Care: from £2050
  • RESPITE Self-Funded Nursing Care: from £2050
  • RESPITE Self-Funded Nursing Dementia Care: from £2050

These prices are only a guideline, please contact Sandown Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Shahnaaz Mohamad (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (65)

Sandown Park Reviews (128)

9.6

Sandown Park has a Review Score of 9.6 (9.556) out of 10, based on 31 reviews in the last 2 years.
Over all time Sandown Park has 128 reviews.

Overall Experience
  • 87
  • 35
  • 4
  • 1
  • 1
Date Published
  • 128
  • 10
  • 22
  • 31
  • 97
Reviewer Connection to Sandown Park
  • 51
  • 25
  • 17
  • 8
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 128, showing 101-120
Review from Tony S (Son of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and myself are very happy with Sandown Park care home. The staff are friendly and helpful, the home is always clean. The staff do a brilliant job of keeping my mum clean, helping her with her personal hygiene. The catering is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V V (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was at Sandown Park from July 2017 until her death in April 2018. Throughout this time she was well cared for and treated with kindness and respect. The home seems very well run and the staff are excellent, attentive and kind. There seems to be low staff turnover which is a good sign.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find staff very friendly and supportive toward residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Son of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my father received was as good as possible for a person with his illnesses. He passed away in a peaceful environment, this is all you could wish for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan D (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While my Mum was at Sandown Park Windsor the care team from beginning to end was outstanding. All staff, so loving and caring. Any problems we had was sorted straight away. They made us feel so loved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margurite P (Wife of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My beloved husband was in Sandown Park for 12 months. He was admitted November 2016. He was suffering from dementia and peacefully passed away on 9th December 2017. All the time he was there he was wonderfully cared and loved. I was lucky to have him in Sandown Park.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise R (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had been a resident for two years requiring complex care. I have been very happy with the level of care and efficiency of the services provided. My father had a three-month stay in hospital and returned for palliative/end of life care. He received the best of care in his final weeks, staff
were attentive and had always respected his dignity. He was very happy and comfortable in the setting which has been a great comfort to his family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda C (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was treated with care and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Niece of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always caring and compassionate. My aunt is very well looked after and I feel confident that she is receiving the best possible care.


Nursing staff always have time for an update chat even though they are very busy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marilyn C (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care our mother received over the past few weeks has been outstanding. The respect, patience, and understanding shown by the staff has been very reassuring for her loved ones to see each time we visited.
Sadly mum passed away last week and the helpful information we received has been both very
sympathetic, supportive and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel D (Son of Resident) published on 22 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 91-year-old mother was resident at Sandown Park for the last 7 months of her life, having moved from a previous home due to increased nursing needs. Sandown Park is an excellent home, both caring and professional, and did everything possible to look after my mother's needs. The staff are outstanding,
full credit to them for managing some challenging residents with tact, dignity, courtesy and always a smile. I visited the home at various times of the day and at weekends, and the level of care was consistently high.


I would highly recommend Sandown Park Care Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cassie C (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only recently been made a resident of Sandown Park and I can't fault their care for her.
My nan was also here last year. They are professional, caring, helpful and patient.
I'm very impressed!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim G (Son of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant, clean and caring facility. Mum has been in Sandown Park for just over 6 months and is very happy. Her health has improved with the personal care she has received to the extent she no longer requires constant oxygen.
Food and care is excellent and as visitors, the family is always welcomed
by staff and management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila H (Daughter of Resident) published on 16 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff more as they all work so hard in dealing with often very sad conditions of the many residents. I feel I have formed a bond with many of the staff over the last 2 -2 and a half years. The only thing I think would be better would be brighter decorating! Blank walls are very boring
if you are unable to go out.
Most people find the food rather bland but I know it is difficult dealing with so many different people all of course with different taste.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Weronika J (Friend of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My very good friend is very, very difficult. She has a problem with how to have life at the present moment, but she remembers her past very very well! Practically I saved her life. She was alone in a very, very messy home with rats. At the moment she is much better - living as a human, in a very
good home with all the support she needed. Thank you very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline R (Niece of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was in the care home for just over a year. Her room was kept very clean and the care was excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Wife of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was treated very well, with excellent attention to his dignity. I could not have asked for a better service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin B (Son of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Sandown Park care home very highly. The staff and management are very caring and approachable. They looked after my mother at a very difficult time and nothing was too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melinda W (Daughter of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only been in the home for 3 months but the staff seem kind and proficient. My father seems comfortable. I feel his room should be slightly larger as he cannot walk and so cannot get to the other side of his bed to sit by the window. He is always hungry when I visit but I do not know whether
this is a healthy appetite or whether the staff are not sitting and helping him get the food into his mouth. There are no signs of activities at all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley S (Daughter of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care given at all times gives the rest of the family peace of mind that mother is well cared for in a safe and friendly atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Sandown Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for Sandown Park is calculated as follows: ( (241 Excellents x 5) + (92 Goods x 4) + (21 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 363 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sandown Park is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (5)

Shahnaaz

Shahnaaz Mohammad

Job Title: Home Manager Joined: 2012

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

Irshad

Irshad Gill

Job Title: Deputy Manager

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

Alison

Alison Simmonds

Job Title: Activities Co-ordinator

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

Deimante

Deimante Butkiene

Job Title: Chef

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

Carol

Carol Thompson

Job Title: Reception and Admin Assistant

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandown Park to verify any information. View our terms and conditions. Sandown Park has an Enhanced Service - more info.