
Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.
Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.
A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
Care Provided by Sandown Park
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandown Park for full pricing details and T&Cs.
Contact Sandown Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Shahnaaz Mohamad(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (65)
Sandown Park Reviews (141)
Sandown Park has a Review Score of 9.5 (9.549) out of 10, based on 36 reviews in the last 2 years.
Over all time Sandown Park has 141 reviews.
My husband and I are extremely grateful for the professional, kind and compassionate care given to my mother. The environment was clean and comfortable. I know Mum enjoyed the food. The communication was very good. This was especially important during the time of the coronavirus pandemic. We are particularly thankful for the high level of end of life care delivered with grace and dignity.
Thank you for your kind words, they mean so much to our staff in these challenging times.
I can only express my thanks to all the staff and the Manager of the home for the wonderful care that they showed my husband while he resided at the home and they always made me feel welcomed when I visited.
Thank you for your kind words, we will always remember your husband with his gold hat and how he told every member of staff that they were beautiful.
My mum spent two years in Sandown Park. She was well looked after and was genuinely happy to be there. She made many friends and the carers were kind, gentle and always ensured Mum was well looked after. I would recommend this care home to anybody who is in the same position. The end of life care was excellent. Mum loved it and I hope and believe everyone was fond of her.
Thank you for the kind words, we were very fond of her.
My husband has recently passed away, but I can't fault the care he received during his stay and during his last days. The staff couldn't have been more caring.
Thank you for your kind comments, your husband really enjoyed the Lego building and will be missed.
Friendly staff.
My friend is happy to be there.
Thank you so much, I will relay your kind words to the staff.
I was extremely satisfied with the care given to my mother's stay at this care centre. The environment is excellent in every way from the rooms and medical care, she was here for over five years. The staff were very cooperative and took care of my mum. She passed away peacefully on 20th March 2019. I am extremely thankful to the management and staff. I would recommend to anyone to use this service.
Overall we were pleased with what we saw. Parking is also available.
Thank you for your kind response. I will share your feedback with my staff.
Thank you.
Thank you for the kind words, will pass it on to staff.
My husband came to Sandown Park 2 1/2 months ago. During this time we have received amazing support form all of the team. We would visit my husband regularly and there was always a member of the team to update us on his health. We cannot thank you all enough and would highly recommend Sandown Park.
Thank you for the feedback, I will inform all my staff.
Well staffed and well-led by management, admin and support staff. Caring and empathetic, staff were cheerful and always kind, positive to family and to my mother.
Thank you for your comments, I will pass these on to the staff on the floor.
My mother has been a resident at Sandown Park for approx 3 1/2 years. She suffered from Lewy Body Dementia and could be challenging and a care refuser. However, the carers displayed endless patience and understanding; respecting my mother's needs and wishes at all times. This carries through to the manager and assistant manager who is always willing to help and advise on any matter related to care or otherwise.
So pleased you were happy with the care.
My mother spent her final 12 weeks at Sandown Park and I cannot fault the care and attention shown to her by the staff, who made her as comfortable as possible and were always helpful to those visiting her.
Thank you for your feedback, I will pass on your comments to the rest of staff.
Efficient, helpful, caring and compassionate.
Thank you for your comments, I will pass it on to the floor.
Everything is fine, no complaints.
Thank you, we will pass your comments to the staff.
I am very happy with the care and attention shown to my father. The staff are friendly efficient and very willing to assist me with any request. My father has settled in well at Sandown and is happy with his life here.
I am so glad you father as settled into the home and will pass this on to the staff.
My mum was admitted in Jan 2019. There was a settling in period for both family and carers. 6 months on my mum has settled in well, as a family our concerns were listened too and acted on quickly and reviewed with us with the manager and staff. My mum is happy and I am happy with her care. I would love to see more activity interaction whilst my mum's dementia allows this I am very happy and you have a great team leader.
Thank you for your feedback, please get in touch so that we can improve your mum's activity provision, I am pleased that you are happy with the care and have confidence in the staff.
My mother-in-law could not have better care and attention. Everyone is lovely we are very pleased. 'First-class'.
Thank you for your kind words, I will pass this to the staff on the floor.
Very friendly and approachable staff.
Thank you for your comments I will relay this to my staff.
Luckily for us both, he was able to have a room and care at Sandown Park. His last four weeks of life were peaceful and he was cared for in an exceptional way. Great compassion and care with dignity the whole time.
The staff were always welcoming and caring, not only for my husband but for me too. I can only say 'thank you' for giving me the opportunity to spend quality time together at the end.
Thank you for the kind comments, I will be feeding back to my staff.
My grandma has been on Sandown Park care home for over a year now and has received excellent care. She has been treated with dignity and respect, the staff here are extremely friendly. I fell happy that Grandma is being treated the best she could. The staff are very informative as to how she is getting on. The facilities for the residents are perfect as well.
I will pass your comments to the team, thank you for your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Sandown Park.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Sandown Park.
Meet the Team (5)

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”
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