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Sandown Park

61 Vale Road, Windsor, Berkshire SL4 5JY
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Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)
Sandown Park, Windsor
Sandown Park, Windsor
Sandown Park, Windsor

Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.

Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.

A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.

Care Provided by Sandown Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,900From £1,950
Residential Dementia CareFrom £1,900From £1,950
Nursing CareFrom £1,900From £1,950
Nursing Dementia CareFrom £1,900From £1,950

Contact Sandown Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shahnaaz Mohamad(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with ensuite Wet Room (65)

Sandown Park Reviews (141)

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9.5

Sandown Park has a Review Score of 9.5 (9.549) out of 10, based on 36 reviews in the last 2 years. Over all time Sandown Park has 141 reviews.

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Showing 141 reviews matching selected criteria
Review from Jane D (Daughter of Resident) published on 15 June 2020 Submitted via Website
Overall Experience

My husband and I are extremely grateful for the professional, kind and compassionate care given to my mother. The environment was clean and comfortable. I know Mum enjoyed the food. The communication was very good. This was especially important during the time of the coronavirus pandemic. We are particularly thankful for the high level of end of life care delivered with grace and dignity.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your kind words, they mean so much to our staff in these challenging times.

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Review from Susan M (Wife of Resident) published on 30 April 2020 Submitted via Postal Card
Overall Experience

I can only express my thanks to all the staff and the Manager of the home for the wonderful care that they showed my husband while he resided at the home and they always made me feel welcomed when I visited.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your kind words, we will always remember your husband with his gold hat and how he told every member of staff that they were beautiful.

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Review from L B (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

My mum spent two years in Sandown Park. She was well looked after and was genuinely happy to be there. She made many friends and the carers were kind, gentle and always ensured Mum was well looked after. I would recommend this care home to anybody who is in the same position. The end of life care was excellent. Mum loved it and I hope and believe everyone was fond of her.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the kind words, we were very fond of her.

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Review from June H (Wife of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

My husband has recently passed away, but I can't fault the care he received during his stay and during his last days. The staff couldn't have been more caring.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your kind comments, your husband really enjoyed the Lego building and will be missed.

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Review from Catherine R (Friend of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience
Very clean.
Friendly staff.

My friend is happy to be there.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you so much, I will relay your kind words to the staff.

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Review from M A (Son of Resident) published on 17 January 2020 Submitted via Postal Card
Overall Experience

I was extremely satisfied with the care given to my mother's stay at this care centre. The environment is excellent in every way from the rooms and medical care, she was here for over five years. The staff were very cooperative and took care of my mum. She passed away peacefully on 20th March 2019. I am extremely thankful to the management and staff. I would recommend to anyone to use this service.

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Review from Paul C (Friend of Resident) published on 14 January 2020 Submitted via Postal Card
Overall Experience
We visited our friend of 50 years at the home. The home was nice and bright and warm inside. Our friend was happy when we met her in the lounge and she looked very well, we were pleasantly surprised. She had praise for the staff and how she was cared for. She said the food was good and plenty of it, but not spectacular.

Overall we were pleased with what we saw. Parking is also available.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your kind response. I will share your feedback with my staff.

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Review from L D (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience
We were very happy with the care that our father received for the 3 months he was in Sandown Park. The staff were kind, caring and respectful and always gave us a warm and friendly welcome from the moment we arrived to visit dad whatever time fo the day it was. We also found they were supportive when dad had any additional healthcare requirements.

Thank you.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the kind words, will pass it on to staff.

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Review from S F (Wife of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

My husband came to Sandown Park 2 1/2 months ago. During this time we have received amazing support form all of the team. We would visit my husband regularly and there was always a member of the team to update us on his health. We cannot thank you all enough and would highly recommend Sandown Park.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the feedback, I will inform all my staff.

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Review from L T (Daughter of Resident) published on 25 September 2019 Submitted via Postal Card
Overall Experience

Well staffed and well-led by management, admin and support staff. Caring and empathetic, staff were cheerful and always kind, positive to family and to my mother.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your comments, I will pass these on to the staff on the floor.

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Review from Jill D (Daughter of Resident) published on 28 August 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident at Sandown Park for approx 3 1/2 years. She suffered from Lewy Body Dementia and could be challenging and a care refuser. However, the carers displayed endless patience and understanding; respecting my mother's needs and wishes at all times. This carries through to the manager and assistant manager who is always willing to help and advise on any matter related to care or otherwise.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

So pleased you were happy with the care.

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Review from Jonathan R (Son of Resident) published on 28 August 2019 Submitted via Postal Card
Overall Experience

My mother spent her final 12 weeks at Sandown Park and I cannot fault the care and attention shown to her by the staff, who made her as comfortable as possible and were always helpful to those visiting her.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your feedback, I will pass on your comments to the rest of staff.

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Review from Linda P (Daughter of Resident) published on 23 August 2019 Submitted via Postal Card
Overall Experience

Efficient, helpful, caring and compassionate.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your comments, I will pass it on to the floor.

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Review from Christine N (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

Everything is fine, no complaints.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you, we will pass your comments to the staff.

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Review from Robert L (Son of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

I am very happy with the care and attention shown to my father. The staff are friendly efficient and very willing to assist me with any request. My father has settled in well at Sandown and is happy with his life here.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

I am so glad you father as settled into the home and will pass this on to the staff.

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Review from Vicki D (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

My mum was admitted in Jan 2019. There was a settling in period for both family and carers. 6 months on my mum has settled in well, as a family our concerns were listened too and acted on quickly and reviewed with us with the manager and staff. My mum is happy and I am happy with her care. I would love to see more activity interaction whilst my mum's dementia allows this I am very happy and you have a great team leader.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your feedback, please get in touch so that we can improve your mum's activity provision, I am pleased that you are happy with the care and have confidence in the staff.

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Review from Allan N (Son-in-law of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

My mother-in-law could not have better care and attention. Everyone is lovely we are very pleased. 'First-class'.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your kind words, I will pass this to the staff on the floor.

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Review from A B (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

Very friendly and approachable staff.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your comments I will relay this to my staff.

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Review from A M (Wife of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience
Having cared for my husband with no outside help for several years, his condition deteriorated and he was in hospital. His poor mobility became no mobility.
Luckily for us both, he was able to have a room and care at Sandown Park. His last four weeks of life were peaceful and he was cared for in an exceptional way. Great compassion and care with dignity the whole time.

The staff were always welcoming and caring, not only for my husband but for me too. I can only say 'thank you' for giving me the opportunity to spend quality time together at the end.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the kind comments, I will be feeding back to my staff.

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Review from Harleigh S (Granddaughter of Resident) published on 12 April 2019 Submitted via Postal Card
Overall Experience

My grandma has been on Sandown Park care home for over a year now and has received excellent care. She has been treated with dignity and respect, the staff here are extremely friendly. I fell happy that Grandma is being treated the best she could. The staff are very informative as to how she is getting on. The facilities for the residents are perfect as well.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

I will pass your comments to the team, thank you for your feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Sandown Park.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Sandown Park.

Meet the Team (5)

Shahnaaz Mohammad
Shahnaaz MohammadJob Title:Home ManagerJoined: 2012

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

Irshad Gill
Irshad GillJob Title:Deputy Manager

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

Alison Simmonds
Alison SimmondsJob Title:Activities Co-ordinator

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

Deimante Butkiene
Deimante ButkieneJob Title:Chef

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

Carol Thompson
Carol ThompsonJob Title:Reception and Admin Assistant

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”

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