Sandown Park

61 Vale Road, Windsor SL4 5JY
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9.6 128 Reviews
  • Sandown Park, Windsor
Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.

Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.

A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £1950
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £2050
  • RESPITE Self-Funded Residential Dementia Care: from £2050
  • RESPITE Self-Funded Nursing Care: from £2050
  • RESPITE Self-Funded Nursing Dementia Care: from £2050

These prices are only a guideline, please contact Sandown Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Shahnaaz Mohamad (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (65)

Sandown Park Reviews (128)

9.6

Sandown Park has a Review Score of 9.6 (9.556) out of 10, based on 31 reviews in the last 2 years.
Over all time Sandown Park has 128 reviews.

Overall Experience
  • 87
  • 35
  • 4
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Date Published
  • 128
  • 10
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  • 31
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Reviewer Connection to Sandown Park
  • 51
  • 25
  • 17
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  • 5
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  • 1
  • 1
  • 1
  • 1
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Total of 128, showing 81-100
Review from Christine N (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is fine, no complaints.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you, we will pass your comments to the staff.

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Review from Robert L (Son of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and attention shown to my father. The staff are friendly efficient and very willing to assist me with any request. My father has settled in well at Sandown and is happy with his life here.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

I am so glad you father as settled into the home and will pass this on to the staff.

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Review from Vicki D (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum was admitted in Jan 2019. There was a settling in period for both family and carers. 6 months on my mum has settled in well, as a family our concerns were listened too and acted on quickly and reviewed with us with the manager and staff. My mum is happy and I am happy with her care. I would love
to see more activity interaction whilst my mum's dementia allows this I am very happy and you have a great team leader.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your feedback, please get in touch so that we can improve your mum's activity provision, I am pleased that you are happy with the care and have confidence in the staff.

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Review from Allan N (Son-in-law of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law could not have better care and attention. Everyone is lovely we are very pleased. 'First-class'.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your kind words, I will pass this to the staff on the floor.

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Review from A B (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and approachable staff.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your comments I will relay this to my staff.

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Review from A M (Wife of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having cared for my husband with no outside help for several years, his condition deteriorated and he was in hospital. His poor mobility became no mobility.
Luckily for us both, he was able to have a room and care at Sandown Park. His last four weeks of life were peaceful and he was cared for in an
exceptional way. Great compassion and care with dignity the whole time.
The staff were always welcoming and caring, not only for my husband but for me too. I can only say 'thank you' for giving me the opportunity to spend quality time together at the end.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the kind comments, I will be feeding back to my staff.

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Review from Harleigh S (Granddaughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma has been on Sandown Park care home for over a year now and has received excellent care. She has been treated with dignity and respect, the staff here are extremely friendly. I fell happy that Grandma is being treated the best she could. The staff are very informative as to how she is getting
on. The facilities for the residents are perfect as well.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

I will pass your comments to the team, thank you for your feedback.

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Review from Traci S (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Sandown Park care home since January 2018. She has been very well cared for, is treated with dignity and respect. I am very happy with her overall care and would highly recommend.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your feedback, I will pass it to the team.

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Review from D P (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is getting excellent care, she is now eating well and putting on weight. I couldn't ask for better care for her.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

I am so pleased your mum is receiving excellent care.

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Review from Linda W (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care my mother received was amazing. Very caring staff. She was treated with dignity and respect at all times. The staff were so kind to me during her time there and at her passing. Cannot praise them enough.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the review, it was a pleasure, I will pass on to my staff.

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Review from Jo D (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was so relieved that my Mum is being looked after and fed so well. She was extremely underweight when she arrived in January 2019 and has now put on weight. The care she is given is excellent and both nurses and carers do an amazing job. Can't thank them enough.
Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for your positive feedback, I will forward to my staff.

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Review from Roland A (Husband of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has dementia and has been in Sandown Park for over a year. The staff are always informative and very caring and I am delighted with the care she received.
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Review from Pamela D (Wife of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents are their total concern. My husband's needs are monitored and dealt with at all times. It's good to know that he is looked out for even at night.
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Review from S S (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident since October 2018. He has always been well cared for and felt happy and safe. The staff are always friendly and helpful and caring and I would recommend the home to anyone.
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Review from Kevin C (Husband of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always appears to be sufficient staff to deal with the needs of residents.
Staff are helpful and friendly.
Nursing staff are approachable and helpful.
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Review from Diann M (Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was a resident at Sandown Park for seven months. During this time he received care and treatment second to none. Full credit to all the staff who care for the residents, some of whom have very challenging behaviour, they were always welcoming and friendly. What would I have done without them?
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Review from Neil T (Son of Resident) published on 26 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandown Park was not our first choice for our mum's dementia care. However, we are now so pleased our original choice was full. The care and support that she receives is excellent and cannot be faulted.
The staff take time to get to know the person, not the patient, their manner and approach brings
out mum's personality which ensures she is happy and content.
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Review from Doreen S (Wife of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All attention needed is given.
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Review from Frederick H (Husband of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife gets first class care and attention. The care workers are first class. The care home is 'A1' in all aspects.
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Review from Cecilia L (Daughter-in-law of Resident) published on 23 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very supportive and caring staff. My father enjoyed his stay in Sandown Park and found staff are very helpful, friendly and professional.
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Sandown Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for Sandown Park is calculated as follows: ( (241 Excellents x 5) + (92 Goods x 4) + (21 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 363 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sandown Park is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (5)

Shahnaaz

Shahnaaz Mohammad

Job Title: Home Manager Joined: 2012

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

Irshad

Irshad Gill

Job Title: Deputy Manager

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

Alison

Alison Simmonds

Job Title: Activities Co-ordinator

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

Deimante

Deimante Butkiene

Job Title: Chef

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

Carol

Carol Thompson

Job Title: Reception and Admin Assistant

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”

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