
Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Amazing support and sensitivity from the nursing and care staff, particularly two members of staffJ M(Daughter of Resident/Service User)



Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care.
Each resident has their progress and general health monitored, while care plans include consideration for social, physical, psychological and environmental needs.
A multi-sensory room supports relaxation and all meals are freshly cooked with personal taste in mind.
Care Provided by Sandown Park
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandown Park for full pricing details and T&Cs.
Contact Sandown Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Shahnaaz Mohamad(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (65)
Sandown Park Reviews (141)
Sandown Park has a Review Score of 9.5 (9.549) out of 10, based on 36 reviews in the last 2 years.
Over all time Sandown Park has 141 reviews.
Although my mum was only there for three months, her end-of-life care was excellent. All the carers were very helpful and kind. The nurses in charge were excellent.
Thank you for your feedback. I am pleased that you found your experience positive at our care home. I will forward your comments to all our staff.
Excellent staff.
Communication excellent.
Friendly and helpful.
Thank you for the review. I will convey to all my staff the positive feedback.
Since putting my mother into your care facility, which was extremely difficult for our family, I have had such a professional response and am very impressed so far with your care home.
Thank you. Please pop in to see me when you are next in. We are in the process of setting up an informal support group for relatives called - The Friends of Sandown Park.
I always get greeted warmly when I go to visit my brother. He has had excellent care since moving to this nursing home and settled in quickly. The staff were very good to him and looked after him really well and always with dignity.
Thank you so much for your kind words. I will pass this on to all the staff.
My observations of the institution are very precise but limited. The overall view is that you are providing excellent service.
Thank you for your comments; I will pass your comments to the staff.
I had some reservations about my husband going to a care home, but seeing how well he had settled in put my mind at ease. All staff have made a real effort to accommodate his needs. He is safe and happy, which is all I want.
Thank you for your feedback; I am delighted you are having a positive experience.
My uncle moved into Sandown Park during the pandemic, and the care he received was excellent. The accommodation was clean and well maintained, and the staff were very approachable, caring and friendly. I have nothing but praise for Sandown Park, and I would strongly recommend this care home to anyone looking for peace of mind when caring for their loved one.
Thank you for your feedback. Staff really appreciate when they are valued.
I would highly recommend Sandown Park to anyone who needs the best treatment, care and understanding. Staff are wonderful, very loyal and very caring not only to the patients but their relatives too. You can approach the staff to discuss your relative's welfare. It's clean, fresh-looking, meals are very good. The whole team worked well together over the Covid period - very impressed.
Thank you for your kind words. It is so refreshing for staff to know that they are delivering a good service and that they are appreciated by relatives.
All the staff are friendly, always smiling and very welcoming, which really helps when mum is having a bad day.
Sandown Park is very well managed.
In Sandown Park, the rooms and corridors are kept very clean and tidy.
I would recommend Sandown Park Care Home to everyone as Mum is safe, clean, fed, and very well looked after.
Thank you for your kind comments. I will relay this to all the staff.
Safe, clean and caring. Always answer the phone. Helpful with visiting, even during lockdown. Very helpful, respectful and caring after Mum died.
Thank you for letting me know about the staff's performance, especially during lockdown visiting. So pleased you could spend time with your mum.
Staff are very welcoming and take time to make sure everything is as it should be. All staff are very good at attending to needs and always willing to help. The admin assistant is very good at what she does.
Thank you for your kind words. I will feedback to the staff.
Amazing support and sensitivity from the nursing and care staff, particularly two members of staff. Overall, we were extremely happy with the way my mother was looked after. I would recommend that there is clearer communication of the visiting regulations. I realise this was difficult over Covid, but there were occasions when we felt lost and confused by this.
Thank you for the kind review. I am pleased you were happy with mums care. We will look at how we could communicate better in the future to improve our service.
My mother was only resident during lockdown so my views are a little limited as I never got a chance to enter the home. However, when I was able to visit, Mum seemed well cared for, always clean and tidy. All staff members and management were helpful and professional at all times. My Mom did have a few issues whilst resident but we were always contacted to be advised and each issue was dealt with to my satisfaction. Unfortunately, Mom passed away while resident and I would like to thank all staff and management for the care they gave to Mom during her stay.
Thank you for your feedback. I know she was only here for a short period of time but it was a pleasure looking after her.
I visited my mother in the garden. Sadly my mother was not having a great day and was very sleepy. It was very nice to see her all the same after 15 weeks of lockdown, I did not have high expectations. No one could do more in this situation.
Now that we are having garden visits, please book in to visit. Mum might be more alert next time.
My mum has always been well looked after. The staff are so committed to looking after the residents, and throughout this covid-19, they have been vigilant, and first and foremost thoughts have been with the people they care for. I have so much respect for everyone who works at this care home, and also their dedication, so a massive thank you from all my family.
Thank you for the positive feedback, I shall tell all the staff, it is a pleasure looking after mum.
I visited my husband in June, a very short visit as it was in the garden and it started to rain. Because of Covid-19 I think the staff have organised things very well.
Your husband was so happy to see you. Thank you for your kind comments.
His care is second to none and carried out with compassion and understanding. This gives me great peace of mind. Thank you.
Thank you, it's so nice to hear and nice to be appreciated. I will inform all of the staff.
I have really appreciated that I am now allowed to visit my father. The home has taken great care of him. I would also like to mention one nurse and her great work in keeping me informed of what and how he has been doing.
Always a pleasure seeing you especially in the gardens visiting your dad. Thank you for your feedback I will relay this to the staff.
Such dedication that is executed with love and great humble skill that I congratulate not only the front line staff who take such care of my husband on his day to day needs but is led by a great leader who runs a really professional care home.
My most heartfelt thanks to her and all her staff from the reception lady to the full house staff.
I would like to take this opportunity to say a very big heartfelt thanks to one member who looks after my husband, a wonderful carer who goes the long mile and gives it all, she has got my god bless her, such a great member of staff.
My heartfelt thanks to all.
We are very touched at your kind words we do our best every day.
I would like to thank all the staff for their care and compassion.
It was a pleasure looking after him, he loved the food at the home. It was the highlight of his day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Sandown Park.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Sandown Park.
Meet the Team (5)

Shahnaaz is proud to lead a committed team who all work closely to ensure every resident at Sandown Park receives the highest standard of care. Their dedication has earned the home outstanding ratings by the Care Quality Commission and finalist status at the National Dementia Care Awards for three years running.

“Prior to my role now I had been a Registered Nurse and a Deputy Manager in another home. Every day I love going to the floors chatting to staff, service users and family members. I enjoy working hard in my care home with my manager, staff and service users to maintain excellent standards.”

“I am very passionate about my role and enjoy coming up with fresh ideas for activities with the residents. Also, the staff are a pleasure to work with. It’s a very happy place to be”

“I like the team approach, ‘one big happy family’. I love the satisfaction that residents enjoy my food. I think to be a great cook you need A love of food and an understanding of residents palettes. Also to be aware of different cultures and of medical conditions”

“I decided to work at Healthcare Homes as the home looked a nice, friendly place to work and the manager was very likeable at the interview. I love all the friendly people and having chats with relatives that come in to visit their family”
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