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Astbury Mere Care Home

Newcastle Road, Astbury, Congleton, Cheshire CW12 4HP
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I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Great staff and facilities.I C(Son-in-law of Resident/Service User)
Astbury Mere Care Home, Congleton

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...  

Care Provided by Astbury Mere Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645N/A
Nursing CareFrom £1,900N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hackett(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Astbury Mere Care Home Reviews (143)

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9.8

Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years. Over all time Astbury Mere Care Home has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from Doreen N (Resident / Service User) published on 13 July 2026 Submitted via Postal Card
Overall Experience

All carers & nurses very kind & helpful. Jolly & friendly. All meals brought in three time a day - very good & varied. Enjoyed sports day in garden.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your kind review. Your thoughtful words are greatly appreciated.

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Review from A W (Son of Resident) published on 2 June 2026 Submitted via Postal Card
Overall Experience

The care since Mum went into Astbury Mere has been excellent and any small requests to the staff made by my sisters and myself have been acted on immediately and professionally.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It is great to hear you are happy with our home and our team.

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Review from Lania T (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

Su moved in 4 months ago, we thought for palliative care. What a change, she is doing amazingly well, settled, happy, participating in group activities, of which there are many. Staff are caring, attentive and friendly to residents. I would highly recommend Astbury Care Home and am very confident in their team.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It is wonderful to hear your mother has improved since joining us. It has been a pleasure to be part of her journey.

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Review from Eileen F (Wife of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

My husband is well looked after and his physical welfare has improved with the excellent care he has received from everyone; staff, carers and nurses. The home is so friendly and welcoming and it is a pleasure to be part of it. So lovely to know he is safe and well cared for. Many thanks.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It fills me with pride to hear you feel your husband has improved since joining us here at Astbury Mere. It is a pleasure and an honour to have him as part of our home.

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Review from Ian E (Son of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
My mother moved into the nursing home around August 2025.
The care and staff are always supportive. Treated with dignity
The food is excellent and is catered to mums dietary needs.

An overall rating of excellent. Management are supportive and act appropriately. Rating of excellence

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your fantastic feedback. It is a pleasure to have your mother with us.

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Review from Cathy G (Resident / Service User) published on 22 January 2026 Submitted via Postal Card
Overall Experience

When I arrived at Astbury Mere Care Home, I was quite apprehensive about what I would experience, but the people I first met were very friendly and welcoming. The staff were great, nothing too much trouble, and I very soon relaxed. Every day I felt better and felt part of the team.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking the time to leave such a kind review of Astbury Mere. We truly appreciate you entrusting us with your care.

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Review from Simon H (Son of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience
My mum is looked after extremely well. She is happy and clean. The staff are fantastic and always seem happy in their work.

The home is clean and doesn't smell like some of them do. The food menu is great and always well presented. There are always lots of things going on at the home to keep the residents and families happy.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your fantastic feedback. It is great to hear you are happy with all aspects of our home, particularly the care your lovely mum receives.

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Review from C W (Wife of Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

I am so pleased that I chose Astbury Mere Care Home for my husband. The nurses and all the staff here are very kind and look after the residents so well. Relatives feel very welcome when visiting throughout the day.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your kind words. I look forward to sharing your feedback with our team, who will be delighted.

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Review from Neil H (Son of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

The service and support since we originally looked around the home has been fantastic. All members of staff have been exceptionally friendly and courteous. The level of attention has been exactly as described, and the overall experience has so far surpassed all expectations.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking the time to leave a kind review of Astbury Mere. Your feedback means a lot to our team.

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Review from Andrew H (Son of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

As many families know, placing a loved one in a dementia care home is an emotionally traumatic experience. Our father's initial placement home failed but through good fortune, family and friends, we found Astbury Mere Care Home. The administrative care team was very helpful and responsive to our plight and concerns, and the care team welcomed him with such warmth and professionalism we immediately felt we were part of a family of carers and residents! The dementia floor is spacious and decorated in a welcoming, calming yet colorful design. The residents can move around freely while supervised and have several large communal areas, including a craft room, to congregate in. There is a large "green space" around most of the building in which residents can walk with staff or family supervision. Regular excursions are planned and visitors are welcomed at any time.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your shining review of our home and team. I am glad to hear we have been a supportive presence for both you and your father.

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Review from C K (Wife of Resident) published on 9 September 2025 Submitted via Postal Card
Overall Experience

Staff are wonderful, from domestics to management, and any issues are dealt with immediately. I can leave my husband knowing he is in safe hands and is being treated with kindness and respect. Any issues out of hours, I am contacted as soon as possible.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your kind words. We are so pleased to hear that you are happy and assured about your husband's care with us.

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Review from Brian W (Respite Resident) published on 25 July 2025 Submitted via Website
Overall Experience

This is my 3rd respite stay at Astbury Mere Care Home.I have again been impressed with the care and dedication given by all branches of staff, nothing is to much trouble. Astbury offer a good menue each day and the food is presented well. The accomodation, each room is self contained and of good size. My only comment would be that a higher seating chair should be available, this also applies to the lounge area as well.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking the time to leave such a kind review, Brian. You are always welcome at Astbury Mere, it is our pleasure having you stay with us. We will make sure to take your feedback about seating into consideration with the respective teams.

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Review from J Y (Husband of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

My experience with care homes, my negative views were mixed with the amount of care given to my family at the time, but since my wife came to Astbury Mere, my attitude to care homes has changed drastically. It's put faith into my view into care, which Astbury is all about.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It fills me with pride to hear we have been able to provide you with a positive care home experience and that your opinion of care has now changed.

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Review from S P (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

Overall our experience of mum being in Astbury Mere is very good. The only thing we can really fault is not enough staff on to assist residents with general duties e.g going to the toilet. Pleased with all the activities, staff helpful, food is very good.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear your overall experience has been positive, and I will be sure to take your feedback about staffing into consideration going forward. If you would like to discuss this further at any point then please do not hesitate to get in touch with me directly.

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Review from Alan E (Husband of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

This is more like a hotel than a care home. The rooms the patients have are of a good size and with its own full facilities. Food is of high quality. Staff show good empathy with patients and there is a very good staff/patient ratio. Staff are very welcoming to visitors and greet us by name. Although it is 10 miles away from home and not the cheapest, my family and I decided it was the best place for her. She is very happy here.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your incredibly positive review. It is a pleasure to have your wife with us, and it is great to hear you are happy with the care she receives.

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Review from H R (Daughter of Resident) published on 24 February 2025 Submitted via Website
Overall Experience

The home is welcoming and staff are all very friendly. There are lots of activities and trips arranged for the residents which is important and necessary especially if the resident is mentally very aware. There are also lots of opportunities for social interaction and stimulation for the residents.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your feedback. We are always keen to ensure there are activities, events and trips on offer for all our residents to enjoy.

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Review from Linda S (Respite Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time spent mainly in my room rather than taking part in activities. Help given when requested, call bell always to hand and answered in good time. As on respite care helped to maintain my independence for going home again, the staff are friendly and helpful. Lovely to have the bathroom cleaned daily and fresh towels daily. Laundry good and returned in good time, freshly laundered and ironed. Meals varied and selection so there's always something to choose from. Only grumble is tea served at 17.00 when used to eating at 19.00 but you get used to it.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear you have enjoyed your various stays at our home and that we have been able to assist in your recovery. Please feel free to visit us again soon for coffee, cake and a catch up!

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Review from Jenny S (Sister-in-law of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My sister-in-law enjoys respite stays at Astbury Mere and always receives excellent care and friendliness while she is there. She often books in for one or two weeks at a time but very often stays longer. They make her feel cared for, safe and comfortable and I think she feels it is hard to go home sometimes as they look after her so well. Many thanks to all the staff.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear your sister-in-law enjoys her stays as it is a pleasure to have her with us when she does!

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Review from I C (Son-in-law of Resident) published on 13 January 2025 Submitted via Postal Card
Overall Experience

Great staff and facilities. My mother-in-law has settled in really well. She is very well cared for with excellent food and social activities. Thank you to all the lovely staff.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It is fantastic to hear your mother-in-law has settled comfortably into life at Astbury Mere. It is a pleasure to have her with us.

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Review from Graham D (Nephew of Resident) published on 11 November 2024 Submitted via Postal Card
Overall Experience

Asbury Mere Care Home have been looking after my aunt for nearly four months and the care and compassion is exemplary. She had been in another care home for six months prior to moving to Astbury and she is much, much happier now. The staff are wonderful, they try so hard to make everything as normal as possible. My aunt enjoys the trips out in the minibus.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It fills me with pride to hear your aunt has settled well into life at Astbury Mere and feels more content now that she is with us. It is a joy to have her with us!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (2)

News
  • 27 Jul 2026

    A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 14 Jul 2026

    We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Astbury Mere Care Home.

Meet the Team (4)

Emma Hackett
Emma HackettJob Title:Home ManagerJoined: 2010

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.

I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.

I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Sheli Knapper
Sheli KnapperJob Title:Deputy ManagerJoined: 2010

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.

I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Dawn Robson
Dawn RobsonJob Title:Home TrainerJoined: 2011

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.

I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.

As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Leah Button
Leah ButtonJob Title:Client Services ManagerJoined: 2026

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.

With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.

I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.

In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.

Frequently Asked Questions about Astbury Mere Care Home

What types of Care is Astbury Mere Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Astbury Mere Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Astbury Mere Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Astbury Mere Care Home to the centre of Congleton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astbury Mere Care Home to verify any information. View our terms and conditions. Astbury Mere Care Home has an Enhanced Service -more info.