
Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.
The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.
Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals...
Care Provided by Hawthorn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hawthorn Court Care Home for full pricing details and T&Cs.
Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Critchlow-Riley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (11)
Parking
- Parking is available on site.
Hawthorn Court Care Home Reviews (223)
Hawthorn Court Care Home has a Review Score of 10 (9.982) out of 10, based on 81 reviews in the last 2 years.
Over all time Hawthorn Court Care Home has 223 reviews.
Visit my mother in law at Hawthorn, pleasant home, clean, lots of activities
Management available when needed.
Home clean and pleasant.
The staff are compassionate, attentive and always treat residents with dignity and respect. The environment itself feels homely and welcoming, which has helped my dad settle in comfortably. There is a good balance of activities and stimulation. This has made a noticeable difference to Dad's mood and overall quality of life. Most importantly, we have peace of mind.
Excellent staff, pleasant, helpful, warm and welcoming.
My experience of Hawthorn Court has always been first class. The staff are all very friendly and caring, and the home is run very efficiently from reception to the residents' rooms. I find it is always clean and fresh, and the gardens are a credit to the home. I would recommend Hawthorn Court to anybody who is looking for a care home for a loved one.
It's a lovely, friendly and welcoming place. They have lots of activities going on. The gardens are lovely, and at special events like Christmas, Easter, etc., they decorate the home so beautifully. The staff are very helpful too.
The settling-in period was well organised, and we felt fully informed
I was contacted by a lovely member of staff, who was very helpful and informative. My father has been here for a few weeks, and the staff are wonderful. They make him laugh and keep regular checks on him for all his needs.
He is happy and content, loves his room, and the food is tremendous.
Great home, staff, care, can't fault anything.
We arrived at Hawthorn Court to a lovely welcome from the reception staff and some carers who were busy attending to residents. There was a lovely, happy feel about the place. My mum-in-law was feeling quite shaky after a long wait in the hospital and the ambulance journey, but the senior carer put her at ease straight away. We were shown to her room, which was very cosy with a lovely view over the rear gardens. She is really enjoying her stay. The staff are very caring and make sure she is included in the activities/entertainment. The housekeeping staff are very friendly and keep the home very clean and tidy. Good choice of home for our mam.
Staff are all very friendly and courteous. Mum is very engaged as lots of activities going on.
Thanks to staff and management for making mum feel so welcome!
Had experience of Hawthorn Court with a previous relative and was always and still am very impressed with the cleanliness, nice atmosphere and very pleasant and caring staff. There always seems to be some activity when we come to visit, great ideas to stimulate the residents (great pictures and videos on social media). My sister in law settled in straight away when she came in and always tells us how happy she is here. PS, her room is lovely.
Outstanding, very friendly and welcoming. Always there to help you.
Very helpful and caring staff.
My dad has been a resident for 2 years and has received excellent care in this time. The staff are all kind and caring, treating all residents with respect and dignity. Hawthorn Court has good sized room swhich are all kept clean and tidy, as is the whole building. The outside space and garden are very well kept, too. Management/reception team are professional, and there's always something going on, courtesy of the activity team, from games to gentle exercise and trips out. By far the best care home my dad has been in.
The staff and everyone who works here are lovely, and my mother in law has settled in well. She looks much better in herself, so we feel she is being well looked after. Thank you everyone.
My mam has gained a new lease of life since arriving at Hawthorn Court. Staff are absolutely amazing, and the home is immaculate. This is the best decision we ever made.
When I visit the staff are all so friendly and the home has a lovely atmosphere. Communal areas always appear clean and John's room is always clean and tidy. John enjoys the music activities when singers or musicians attend. Relatives are welcome to attend too and it's nice to see him smiling and tapping his feet along with the music.
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David answers. Room fabulous.
A real credit to Hawthorn Court.
Well done Tessa - keep up your good work.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 31 Mar 2026
Hawthorn Court Care Home in Hebburn, Tyne and Wear, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 06 Mar 2026
Residents and colleagues at Hawthorn Court Care Home in Hebburn are celebrating as much-loved resident Irene Wilson prepares to celebrate her 100th birthday on 16 March and the home is...
- 21 Nov 2025
Residents and colleagues at HC-One’s Hawthorn Court Care Home in Hebburn, Tyne and Wear, were delighted to welcome Kate Osborne, Member of Parliament for Jarrow and Gateshead East, on Thursday...
There are no upcoming events for Hawthorn Court Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Hawthorn Court Care Home
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Hawthorn Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hawthorn Court Care Home
What types of Care is Hawthorn Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hawthorn Court Care Home have?
There are 62 Single Rooms.
What are the Facilities & Services at Hawthorn Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hawthorn Court Care Home to the centre of Hebburn?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Court Care Home to verify any information. View our terms and conditions. Hawthorn Court Care Home has an Enhanced Service -more info.
