
Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.
The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.
Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals...
Care Provided by Hawthorn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hawthorn Court Care Home for full pricing details and T&Cs.
Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Critchlow-Riley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (11)
Parking
- Parking is available on site.
Hawthorn Court Care Home Reviews (223)
Hawthorn Court Care Home has a Review Score of 10 (9.982) out of 10, based on 81 reviews in the last 2 years.
Over all time Hawthorn Court Care Home has 223 reviews.
It's a hard decision to make putting a relative into a care home. I would recommend Hawthorn Court.
Thank you for your review; we value all feedback as this helps us improve our service where required. We are sorry that you feel the staff are sometimes rushed off their feet, however, our staffing levels are based on Resident dependencies. This is monitored daily and supported with a minimum of...
Words cannot express how I feel about the care my mother received in her 4 years at Hawthorn Court. Wonderful, caring staff. Fantastic care. A true five-star facility. Not only did they make Mam's last few years a pleasant experience they also made the family feel as friends.
The manager and her team are truly wonderful folks who genuinely care.
Mam could not have wished for a better place to spend her twilight years. Immaculate premises and fantastic staff!
Hawthorn Court provides a warm, comfortable and relaxed environment with excellent facilities and activities. residents are well looked after by friendly and helpful staff, which helps to create a family type atmosphere. Catering and refreshment facilities are excellent. My mother's residence at Hawthorn Court has created total peace of mind for myself and other family members.
whether it was changing meals, upgrading his bed, keeping him clean and shaved, making him laugh. They really cared about and it shows. Not only were they good with dad when things were difficult but they also looked after us, the family. We can't thank them enough.
Staff are always cheerful and always helpful. The manager is helpful and supportive. Any questions or worries are answered quickly.
I feel happy leaving my mum here knowing she is safe, secure and well cared for.
A good home. Helpful and friendly staff.
I am very happy with the care that my Mum receives at Hawthorn Court. The carers are all pleasant and helpful and management is very efficient. All questions and requests are dealt with promptly and well. The rooms and lounges are all comfortable and clean with lovely views over the gardens and footpaths where my Mum can see families passing on their way to and from school etc. It is very reassuring to know that my Mum is safe, happy and well cared for.
The staff are very caring and considerate and provide a good atmosphere for the residents. My mother in law is relatively happy here at Hawthorn Court in Hebburn and seems to interact with the carers ok. She is kept neat and tidy although I think she could benefit from more baths which she does love. I realise this is down to staff availability and a number of residents in the home.
A few of her belongings do go missing from time to time and the staff do make an effort to find them. I realise this is due to the nature of some of the residents. All in all, I am satisfied with her care.
Thank you for your comments, we appreciate all feedback received as it helps us to improve our service where required. The health and well-being of all our residents is of paramount importance to us; baths and showers are undertaken to the preference of the individual and this is written in care...
Extremely warm, caring staff. Can't do enough for anyone, always ready with a smile and to answer any query one may have.
Worth their Weight in gold!
I am very happy to have my mother here. Staff are very dedicated but not enough of them to spend time doing developmental/social things.
Care is very thoughtful for the age and illness of my mum. I am more than happy to rely on the staff for care and information regarding my mum.
Lovely atmosphere, friendly, professional staff. Home well looked after but maintains a homely feel.
Excellent staff and accommodation. Since Dad has been in the home we have not really had any complaints. You are always made welcome and staff are on the ball if there is anything wrong with Dad and they get straight in touch. They have done everything in their power to make dad welcome and comfortable. Would highly recommend to other families.
Homely, comfy and clean (no urine smell). My dad is well taken care of and staff are lovely. The place is like a big family. What can I say? We are very lucky Dad got a place here. It's a home from home.
My mother in law considers the care and facilities to be first class. The care home is always spotless. The carers are very friendly with the residents and visitors.
Mostly when we raise issues they are dealt with but occasionally it takes a few reminder e.g lost glasses. Staff try their best to keep her room clean it is well kept.
On the whole, we feel happy that mam is here and we would recommend it highly to others.
My mother has been a resident at Hawthorn Court for 5 years, I visit most days. She is well cared for and loved. The standards of cleanliness are excellent and my mother has all her needs met by a caring, thoughtful team of staff. She is given respect and allowed to maintain her dignity. It is a friendly happy place.
The building is modern, clean and comfortable and the grounds are pleasant and well maintained.
Nice and clean. Friendly staff. Good facilities.
Great facilities. Staff are absolutely wonderful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 31 Mar 2026
Hawthorn Court Care Home in Hebburn, Tyne and Wear, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 06 Mar 2026
Residents and colleagues at Hawthorn Court Care Home in Hebburn are celebrating as much-loved resident Irene Wilson prepares to celebrate her 100th birthday on 16 March and the home is...
- 21 Nov 2025
Residents and colleagues at HC-One’s Hawthorn Court Care Home in Hebburn, Tyne and Wear, were delighted to welcome Kate Osborne, Member of Parliament for Jarrow and Gateshead East, on Thursday...
There are no upcoming events for Hawthorn Court Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Hawthorn Court Care Home
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Hawthorn Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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