
Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.
The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.
Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals...
Care Provided by Hawthorn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hawthorn Court Care Home for full pricing details and T&Cs.
Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Critchlow-Riley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (11)
Parking
- Parking is available on site.
Hawthorn Court Care Home Reviews (223)
Hawthorn Court Care Home has a Review Score of 10 (9.982) out of 10, based on 81 reviews in the last 2 years.
Over all time Hawthorn Court Care Home has 223 reviews.
My nana has been really poorly in hospital for a month and when she eventually got out of hospital, all the staff have been extra caring and amazing and got her back on her feet again. It puts our minds at rest knowing she is safe.
A pleasant place to visit, staff are friendly and helpful. The entertainment and games which my sister enjoys and us visitors too. The receptionists are very helpful too. They interact with the people. Hawthorn Court Care home have given me peace of mind. Thank you all.
I have been in Hawthorn Court for 13 weeks. I find the staff most helpful, always there when I need them and always there to listen to my words. The manager is an excellent manager who I have known for many years as my sister spent three years in Hawthorn. I would recommend to anyone needing to be in care to use Hawthorn.
My experience with Hawthorn Court in Hebburn has been outstanding when my Nana was a resident in the home. I can not thank the home and all the lovely staff for all the hard work that they do with all the lovely patients and residents. I would like to give a big shout-out to ten staff members and all the other caring lovely staff and carers. You have all been amazing and very supportive and caring these last weeks with all my family when we all were around my Nana's bedside. You were all great with my Nana when she was in the Hawthorn Court Care Home for about over a year. I would like to say a big massive thank you to all night time care staff for helping with my Nana and being there for her and also being there for my mum who stayed with my Nana when she was very ill and suffering in pain. I will miss you all and miss having little chats with you about my fitness. Keep up all the good hard work.
Care Home is lovely and clean, very fresh and welcoming. The activities seem to be varied and plentiful. Singers are especially appreciated and more of this kind of entertainment would be really good. The staff are friendly and helpful, always patient and kind to residents.
Cannot fault the home, clean and friednly staff.
On entering Hawthorn Court Care Home, I found it all very welcoming, clean, friendly and a happy environment. All staff were very pleasant, cheerful and attentive. The residents looked clean, well cared for, chatty and content. So far, after my initial good impression, this care home appears to be well-run, efficient and a happy place.
Our aunt has settled in very well and is very happy in her new home. Her room is very nice and comfortable and all of the staff are very attentive and considerate of her needs. Everyone is so friendly and helpful. Many thanks from all of us.
Mam is so happy with everything about her new forever home. It is fantastic to see her so happy.
The family of my late mother would like to give their thanks to every member of staff in Hawthorn Court. Our mam was always given the best care possible. She was always very well looked after, well fed and her clothing and her room always kept immaculate. Care staff always gave our mam the very best care. We would also like to thank you all for supporting us through our mam's final days, you all made sure Mam was comfortable and peaceful and your kindness to all of us knew no bounds. From all our families.
Great welcome, very clean room, made to feel welcome like a family member.
Excellent care home where residents are treated with dignity and respect. The staff are exceptional and nothing is too much trouble. The food is appetising and well-presented. The manager is hands-on, friendly and approachable.
The home is full of helpful, friendly staff. Always a smile.
She seems very content there. Her care needs are met to a high standard and are specific to her as an individual.
My husband and I are involved in all aspects of her care and are kept informed of any issues as they arise.
When we visit we always leave knowing she is in safe hands. It means a lot to us to know she is settled, happy, safe and well looked after. Thank you all.
It's very pleasant visiting my partner at the home and staff are very friendly to all.
The change in her overall has been very positive.
The staff are all lovely, very caring and have taken time to get to know Mam as an individual as well as her closest family.
We could not be happier with the care and service.
Due to experience in other homes, this is definitely the best. My brother is very happy here. The staff is excellent and the home is so well run and nothing is a bother to them all. My brother is very well looked after which makes the family happy too.
Overall experience is very good from management to care. Cannot complain. Well looked after.
Admin team is an asset to Hawthorn Court, they always greet us with a warm welcome. Offers a professional approach and is very happy to assist with anything. Thank you all staff.
Her carers do a wonderful job and are always smiling and friendly whenever I visit. The home is a welcoming environment and I can't find fault in it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 31 Mar 2026
Hawthorn Court Care Home in Hebburn, Tyne and Wear, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 06 Mar 2026
Residents and colleagues at Hawthorn Court Care Home in Hebburn are celebrating as much-loved resident Irene Wilson prepares to celebrate her 100th birthday on 16 March and the home is...
- 21 Nov 2025
Residents and colleagues at HC-One’s Hawthorn Court Care Home in Hebburn, Tyne and Wear, were delighted to welcome Kate Osborne, Member of Parliament for Jarrow and Gateshead East, on Thursday...
There are no upcoming events for Hawthorn Court Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Hawthorn Court Care Home
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Hawthorn Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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