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Hawthorn Court Care Home

St Aloysius View, Hebburn, Tyne & Wear NE31 1RH
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Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)
Hawthorn Court Care Home, Hebburn
Hawthorn Court Care Home, Hebburn
Hawthorn Court Care Home, Hebburn

Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.

The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.

Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals...  

Care Provided by Hawthorn Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,178From £1,296
Residential Dementia CareFrom £1,207From £1,328

Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Critchlow-Riley(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (11)

Parking

  • Parking is available on site.

Hawthorn Court Care Home Reviews (223)

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10

Hawthorn Court Care Home has a Review Score of 10 (9.982) out of 10, based on 81 reviews in the last 2 years. Over all time Hawthorn Court Care Home has 223 reviews.

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Showing 223 reviews matching selected criteria
Review from J B (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

Concerned about some personal care issues. Does the home have the correct ratio of staff?

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hawthorn Court Care Home

Thank you for taking the time to complete a care home review regarding Hawthorn Court. We really appreciate your feedback, and we will share with the team. You stated you have some concerns regarding personal care issues, please do not hesitate to discuss this further with the Home Manager...  

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Review from T S (Husband of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience

Excellent, very friendly/helpful staff who go out of their way to help. Overall nothing to complain about.

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Review from Erin C (Granddaughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience
Very welcoming staff and very friendly.

Great care was seen from staff.

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Review from G I (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
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My mam has been in here for around two months. I live away so don't get to see her much. She has settled so well and is very happy here. The staff are lovely, very clean and beautiful gardens. Excellent place to stay.

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Review from David W (Son of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience
I must compliment you on an excellent team. I lived abroad and knew that my mother was in good hands.

You should be proud of your team.

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Review from T E (Niece of Resident) published on 31 August 2023 Submitted via Postal Card
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Visited my aunty in the care home. All the staff I came into contact with were very caring and helpful in making my aunt's birthday special.

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Review from Margaret R (Sister of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

My brother is happy and well cared for in Hawthorn Court. The staff are lovely and if I have any problems they have sorted them out. His room is kept clean and the bathroom is spotless. I would recommend this house to my friends and family.

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Review from M G (Granddaughter of Resident) published on 22 August 2023 Submitted via Postal Card
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Grandma has settled brilliantly into the home. She has come from another home and this one is worlds apart. Activities and keeping her engaged. Wish she'd come here earlier.

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Review from Jill G (Granddaughter of Resident) published on 22 August 2023 Submitted via Postal Card
Overall Experience

Me and my daughter came to visit our grandma/great grandma and brought lunch, so we could all eat together. The staff could not be more accommodating, allowing us to sit in the lounge.

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Review from Vivienne T (Sister of Resident) published on 22 August 2023 Submitted via Postal Card
Overall Experience
Fabulous staff. So very friendly and professional.

Home immaculate and welcoming.

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Review from Carol M (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card
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Mam has settled in lovely and is very happy with her new home.

Family is happy too.

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Review from G W (Daughter of Resident) published on 8 August 2023 Submitted via Postal Card
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The staff are always friendly and offer my mam care with dignity. Nothing is too much trouble and there are always lots of activities to keep the residents occupied.

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Review from T O (Niece of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

I visit on a weekly basis, all the staff are friendly and caring. Security is excellent from entering the building to exiting, including lots of internal doors. Grounds are beautiful and well maintained with plenty of seating areas. My aunts room is clean and warm, she said she enjoys her meals and likes the staff.

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Review from T M (Husband of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

Management and staff could not be better, the service they offer is marvellous. I think there should be more exercise on the curriculum (light of course). They have a beautiful garden but not many use it from the first floor, but all round it is excellent.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hawthorn Court Care Home

Thank you for taking the time to complete a care home review regarding Hawthorn Court. I am pleased to hear that you feel the staff and management are marvellous. We really appreciate your feedback, and we will share with the team, to ensure that further gentle exercise options are added to our...  

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Review from Shirley G (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

My mam moved into the Hawthornes 4th of May and has now been here in six weeks and the place is amazing. My mam has settled so well, made friends and loves the garden and us as a family feel like a weight has been lifted. All the staff have been amazing. I feel so happy that my mam is so, so happy now.

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Review from Jane W (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

Six weeks into a permanent residency Mam has settled really well. She says the staff are all friendly and look after her every need. Like a home from home the care home has lovely lounges and a garden lounge leading into a beautiful garden where Mam enjoys the setting. There is always something to keep her occupied with many activities and outings. She appears relaxed and happy which gives me great comfort and reassurance.

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Review from Susan C (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
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Mam settled in quite well and we are happy all the staff who have been very helpful and kind to Mam and us.

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Review from Lorraine J (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
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Mam has only been here for one week but is settling in very well due to the beautiful accommodation, excellent food and care she receives here.

I would certainly recommend Hawthorn Court Care Home to relatives looking for somewhere for their loved ones

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Review from Julie C (Niece of Resident) published on 12 July 2023 Submitted via Postal Card
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Very clean and friendly.
Always get a lovely welcome.

Gardens very well kept.

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Review from Joan P (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card
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Staff are always friendly and helpful. My mum really enjoys trips out on the minibus when available. The food is excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 31 Mar 2026

    Hawthorn Court Care Home in Hebburn, Tyne and Wear, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...

  • 06 Mar 2026

    Residents and colleagues at Hawthorn Court Care Home in Hebburn are celebrating as much-loved resident Irene Wilson prepares to celebrate her 100th birthday on 16 March and the home is...

  • 21 Nov 2025

    Residents and colleagues at HC-One’s Hawthorn Court Care Home in Hebburn, Tyne and Wear, were delighted to welcome Kate Osborne, Member of Parliament for Jarrow and Gateshead East, on Thursday...

Upcoming Events

There are no upcoming events for Hawthorn Court Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Hawthorn Court Care Home
  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Hawthorn Court Care Home.

Meet the Team (0)

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