Hawthorn Court Care Home

St Aloysius View, Hebburn NE31 1RH
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Top 20 carehome certificate
10 218 Reviews
  • Hawthorn Court Care Home, Hebburn
Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.

The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.

Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Hawthorn Court takes the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available in the home, they also encourage residents to take an active role in the Hebburn community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Hawthorn Court to deliver the kindest possible care to residents, supporting them to lead their best possible life.
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Care Provided by Hawthorn Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1178
  • Self-Funded Residential Dementia Care: from £1207
  • RESPITE Self-Funded Residential Care: from £1296
  • RESPITE Self-Funded Residential Dementia Care: from £1328
The price(s) shown are provided by the care home. Contact Hawthorn Court Care Home for full pricing details and T&Cs.

Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Critchlow-Riley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (11)

Parking

  • Parking is available on site.

Hawthorn Court Care Home Reviews (218)

10

Hawthorn Court Care Home has a Review Score of 10 (9.974) out of 10, based on 81 reviews in the last 2 years.
Over all time Hawthorn Court Care Home has 218 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hawthorn Court Care Home
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  • 5
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Total of 218, showing 1-20
Review from Moira W (Friend of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely, friendly and welcoming place. They have lots of activities going on. The gardens are lovely, and at special events like Christmas, Easter, etc., they decorate the home so beautifully. The staff are very helpful too.
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Review from Abbe S (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our initial visit to moving my dad into Hawthorn Court, our family were treated with kindness, empathy and understanding.
The settling-in period was well organised, and we felt fully informed
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Review from J G (Son of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I contacted Hawthorn Court after a recommendation from a district nurse.
I was contacted by a lovely member of staff, who was very helpful and informative. My father has been here for a few weeks, and the staff are wonderful. They make him laugh and keep regular checks on him for all his needs.
He
is happy and content, loves his room, and the food is tremendous.
Great home, staff, care, can't fault anything.
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Review from Jane O (Daughter-in-law of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We arrived at Hawthorn Court to a lovely welcome from the reception staff and some carers who were busy attending to residents. There was a lovely, happy feel about the place. My mum-in-law was feeling quite shaky after a long wait in the hospital and the ambulance journey, but the senior carer put
her at ease straight away. We were shown to her room, which was very cosy with a lovely view over the rear gardens. She is really enjoying her stay. The staff are very caring and make sure she is included in the activities/entertainment. The housekeeping staff are very friendly and keep the home very clean and tidy. Good choice of home for our mam.
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Review from S W (Son of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just moved into Hawthorn Court. The transition, although difficult for Mum, has been made very easy.
Staff are all very friendly and courteous. Mum is very engaged as lots of activities going on.
Thanks to staff and management for making mum feel so welcome!
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Review from Bronwen B (Relative of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had experience of Hawthorn Court with a previous relative and was always and still am very impressed with the cleanliness, nice atmosphere and very pleasant and caring staff. There always seems to be some activity when we come to visit, great ideas to stimulate the residents (great pictures and videos
on social media). My sister in law settled in straight away when she came in and always tells us how happy she is here. PS, her room is lovely.
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Review from Chloe G (Granddaughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding, very friendly and welcoming. Always there to help you.
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Review from Margaret N (Friend of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and caring staff.
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Review from Gary C (Son of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident for 2 years and has received excellent care in this time. The staff are all kind and caring, treating all residents with respect and dignity. Hawthorn Court has good sized room swhich are all kept clean and tidy, as is the whole building. The outside space and garden are very
well kept, too. Management/reception team are professional, and there's always something going on, courtesy of the activity team, from games to gentle exercise and trips out. By far the best care home my dad has been in.
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Review from Dawn B (Daughter-in-law of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and everyone who works here are lovely, and my mother in law has settled in well. She looks much better in herself, so we feel she is being well looked after. Thank you everyone.
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Review from Allyson S (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has gained a new lease of life since arriving at Hawthorn Court. Staff are absolutely amazing, and the home is immaculate. This is the best decision we ever made.
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Review from David A (Son-in-law of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit the staff are all so friendly and the home has a lovely atmosphere. Communal areas always appear clean and John's room is always clean and tidy. John enjoys the music activities when singers or musicians attend. Relatives are welcome to attend too and it's nice to see him smiling and tapping
his feet along with the music.
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Review from P H (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my
mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.
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Review from David A (Partner of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David answers.
Room fabulous.
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Review from Valerie H (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hawthorn Court Care Home is a beautiful care home. The staff are all so kind and caring and treat all residents with respect and dignity. I would like to make a particular mention of Tessa. She was the first point of contact when I first viewed the home. She was so kind and friendly, and is an excellent
ambassador for Hawthorn Court. She greets everyone and always makes time to ask about us and tells me how my mam is doing.
A real credit to Hawthorn Court.
Well done Tessa - keep up your good work.
Thank you.
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Review from I E (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You always greet with a smile & very helpful. Nothing is a problem.
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Review from Pauline H (Niece of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my aunt who is now a permanent resident at Hawthorne Court.
Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing
very light physical activities. Christmas music was playing and we were all offered tea and cakes. My aunt is very happy here which made me happy too.
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Review from Cilla M (Friend of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always welcomed with a smile from both workers and residents.
They love to catch up with the goss.
Visit friends Mary and John.
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Review from Ramona R (Granddaughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and support you provide for my grandma.
Hawthorn Court cares for her so professionally with care and respect.
The staff are all so friendly and the admin team are excellent in all aspects of their communication.
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Review from D R (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty of
activities for those who want to take part.
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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Hawthorn Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 81 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Hawthorn Court Care Home is calculated as follows: ( (942 Excellents x 5) + (25 Goods x 4) ) ÷ 967 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hawthorn Court Care Home is based on 81 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 81 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hawthorn Court Care Home

What types of Care is Hawthorn Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hawthorn Court Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Hawthorn Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hawthorn Court Care Home to the centre of Hebburn?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Court Care Home to verify any information. View our terms and conditions. Hawthorn Court Care Home has an Enhanced Service - more info.