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- Riverdale Court care home







Riverdale Court care home, situated in Welling, in the London Borough of Bexley, is a care facility providing residential care for older people living with dementia.
Riverdale Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist...
Care Provided by Riverdale Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Riverdale Court for full pricing details and T&Cs.
Contact Riverdale Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Gerard Balo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visiting Health Professionals not to visit for appointments at meal times.
Riverdale Court Reviews (134)
Riverdale Court has a Review Score of 9.7 (9.726) out of 10, based on 21 reviews in the last 2 years.
Over all time Riverdale Court has 134 reviews.
I am very happy with the care my mother gets at Riverdale Court. I visit her on a regular basis and she always greets me with a smile. I am confident that she is very happy and contented. All the staff that I speak to about her say she is a lovely lady and doesn't cause any problems. I would like to thank the manager and the staff for their kindness and help they give my mother.
My mother has been a resident here for approx 16 months. She was moved here as she had mobility issues due to a misdiagnosed blocked artery and also has dementia. This was a very hard decision to make. After looking at many care homes this was the one we kept returning to. We were so impressed with the atmosphere and overall feel of the place. We have not been disappointed. The staff are kind and caring and treat mum with respect, dignity and they treat her like family. There is always something going on to keep the residents stimulated and active. Mum is much healthier now and has put on all the weight she had lost through not eating before she came here. We are always welcome at any time and always informed if there is anything we need to know. She loves it at Riverdale Court and is happy to call it home. We could not have made a better choice for her care and we know she is being looked after well, which puts our minds at ease. I would definitely recommend to people.
We are very lucky to have your mother too as she helps us with the laundry daily and always speaks highly of Riverdale.
Many thanks again.
This care home is excellent. My mother who is 94 has been there since November 2019 and it has certainly changed her outlook on life for the better she is very well looked after. The manager and all the staff are very caring and friendly and very approachable. Nothing is too much trouble for them. The ensuite bedrooms are very spacious clean and comfortable as is the dining room and tv lounge and there are plenty of activities for the residents to do. My mother seems to be very happy there so cannot say anything negative about it.
Clean and tidy, good food and care of mum is excellent.
Couldn't ask for more.
I will share it with my team.
Guests with children are always made welcome. The food is good and appreciated by residents who also have snacks and drinks supplied between meals and in the evenings. Entertainment and trips out are regularly laid on. Car parking facilities are excellent in front of the care home.
Thank you for your very positive feedback; we always aim to provide the best care and environment for our residents, who although they are living with dementia, are able to fully appreciate their surroundings and those who care for them.
Mum will definitely return there for her next respite care.
A big big thank you to all at Riverdale Court.
The people are nice and friendly and I like the food.
We are told the food is adequate but not exciting.
There is no in house procedure for tagging clothes and these are getting muddled with other users belongings, but clothes are always clean and a credit to staff in this section.
Staff are carefully monitored and those we have observed not performing well, do not stay.
Improvements have been made in the past year and that the care my relative receives is very good.
Mum moved to Riverdale in January 2019, it was the best place we found when looking around for a place for mum, the entrance was bright, warm and welcoming, the receptionist was very friendly and informative. Mum has settled in very well, she's made friends and loves all the activities. The staff are simply outstanding, they have a lot to deal with and are very busy but always have time for a smile, a chat, a laugh or a caring word. They care for the residents very much and that is very evident every day. I visit often and cannot fault the care mum receives. The home is comfortable, warm and friendly.
A very caring and loving home for my lovely mum. The staff are always friendly and helpful. We as a family know our mum's needs are being met.
Nan died recently and the love and care they gave nan and to the family is so special. They genuinely loved nan. Thank you most sincerely to everyone at Riverdale.
Thank you so much Andrea for your kind reviews. Hope you are well. Please come and visit at any time. Regards to all the family.
Two young carers also dealt extremely compassionately and discreetly with a situation that occurred with another resident. I was amazed at how the two young ladies dealt with the problem remaining cheerful and totally professional. The staff at Riverdale are truly amazing and I have had experience of some elsewhere that aren’t.
Thank you so much for your kind review, it is much appreciated by all of us at Riverdale Court. Wishing you all the best.
Our whole family cannot fault the compassion and care given by Riverdale. My mother recently passed away at Riverdale after living there for 10 months. The kind consideration which was given to the family who were at Riverdale for about 12 hours before the undertakers arrived was excellent. I looked at several care homes before I choose Riverdale and I am 100% sure I made the right choice. I would especially like to thank the staff for being so wonderful.
I will share your review with the team. It was also a pleasure to have met your mother. She is still being missed.
Please come and visit us soon.
My father was admitted due to early onset of dementia. He settled in quickly which is reassuring to the family. He is very happy. I find the staff are friendly and happy going people. Warm atmosphere.
I will make sure to share it with the team.
Any concerns I had, I was able to discuss with the Manager and felt reassured that he would address these in a timely manner.
My mum has only just moved into Riverdale Court but she has been made to feel at home straight away. Nothing appears to be too much trouble for any of the staff. They are all so kind and caring.
It feels like a weight has been lifted after looking for a home as lovely as this.
Thank you for your positive feedback. We are pleased your Mum has been made to feel at home; we are very proud of our staff at Riverdale Court
My mother-in-law now lives with us in our family home. She has dementia and mobility problems. In order for us to continue to work and shop etc, it was evident that we needed mum to be supervised. Finding Riverdale Court has made the experience easy. The staff are kind and very obliging. Mum enjoys coming 3 days a week. There is lots going on and the food is very good. She is safe and well looked after.
Thank you for your feedback; we are pleased to be able to care for your mother-in-law and that she enjoys her time at Riverdale Court.
My mum has been a resident since late December 2018. I’ve found the home to be a welcoming environment with plenty of activities for the residents. My sister and I are regular visitors and we feel Mum is well cared for, safe and settling in.
Thank you for your positive review; it is pleasing to know you and your sister feel your Mum is well cared for at Riverdale Court
My mum came to live in Riverdale Court in November after a long spell in hospital. She has settled in well and says she is happy living there. Her room is spacious and looks homely with her collection of pictures and nicknacks arranged. Her room is cleaned daily and the staff are always keen to give her any help she needs. Staff are plentiful and very friendly to residents and visitors alike. Residents are encouraged to join in a range of daily activities and sit down together for three meals a day. All in all, it is a lovely place with caring staff and we are really happy to have my mother living there.
It is good to know the reviewer and her sister are really happy for their Mum to be in Riverdale Court, this makes such a difference when a loved one has to go into a care home.
After being very nervous about selecting a care home for my nan, we were so pleased to find Riverdale Court. Nan moved in August 2018 and I have been so pleased with how well she is doing. Staff are friendly and care about each resident, understanding individual needs. There is always an activity going on which are fun and enjoyable for all. Riverdale Court has completely changed my view of elderly care and my nan could not be happier or in a better place.
It is good to hear that you feel your Nan could not be happier or in a better place. We are very pleased to know our staff are so highly thought of and their person-centred care is noticed and acknowledged.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Registered Home Manager of Riverdale Court
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